Country Inn & Suites by Radisson in London, KY is highly regarded for its strategic and practical location, situated off I-75, making it easily accessible for travelers. It is close to various dining options, including Starbucks and Texas Roadhouse, which enhances its convenience for guests. The hotel notably offers quick and reliable WiFi and a pet-friendly policy, adding value to the stay.
The hotel’s breakfast experience receives mostly positive feedback with guests praising the variety and quality of options such as biscuits, gravy, sausage, scrambled eggs and waffles. The breakfast area is often described as clean and well-stocked, although a few guests noted limited protein options and issues with food temperature.
Rooms at the Country Inn & Suites are frequently lauded for their cleanliness, comfort and spaciousness. The beds are generally regarded as comfortable, though there are occasional mentions of squeaking and firmness. Some rooms feature modern updates and hardwood floors, which guests appreciate. Families and groups particularly value the larger suites with separate sleeping areas, despite occasional remarks about tight spaces and minor cleanliness issues.
Cleanliness is a strong point for the hotel with many guests praising the spotless rooms and overall property. The friendly and helpful staff contribute to the positive experience, although there are a few mentions of dirty floors and moldy bathroom grout.
The staff is frequently described as friendly, courteous and helpful, especially those on the day and evening shifts with exceptional service from individuals like the manager, Viral. However, there are occasional mentions of less friendly interactions and minor inconveniences, such as issues with key card programming.
The indoor pool area is appreciated by guests, particularly children, although some mention that it feels smaller than expected and note the challenge of finding extra towels. Despite these points, the pool remains a positive feature.
The hotel’s pet-friendly policies are a notable highlight, accommodating guests traveling with pets by providing designated areas for dog walking and easy room access. The nominal fee of $20 for pets is considered reasonable, making it a favorable choice for pet owners.
Overall,
Country Inn & Suites by Radisson, London, KY is a well-rounded option for travelers, offering a combination of comfort, cleanliness, accessibility and pet-friendly accommodations.