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Summary of reviews**Wakeup Copenhagen - Borgergade** enjoys a prime and convenient location in the heart of Copenhagen. Guests frequently commend its proximity to major attractions such as Nyhavn, Rosenborg Castle and the Royal palaces, as well as its accessibility to metro stations like Kongens Nytorv. The hotel offers an advantageous base for exploring the city's vibrant cafes, restaurants and boutiques while providing a peaceful ambiance for restful nights. The affordability relative to other central accommodations enhances its appeal for both tourists and business travelers.
The breakfast at Wakeup Copenhagen - Borgergade receives mixed reviews. Many guests appreciate the good value and variety of fresh breads, fruits and pastries, praising it for being a fair deal considering Copenhagen's high dining costs. However, some guests find the breakfast basic and repetitive, especially during longer stays. Despite occasional crowding and a limited selection of hot foods, the breakfast generally serves as a satisfactory start to the day.
The hotel's rooms are modern, clean and well-maintained, ideal for short stays or weekend trips. Guests often highlight the comfort and functionality of the compact rooms, though some note they lack extensive amenities such as kettles, fridges and sufficient privacy. The minimalist design is well-suited for travelers who prioritize a central location and practical accommodation over luxury or extensive space.
Cleanliness is a standout feature with guests consistently praising the pristine condition of both rooms and public areas. The cleaning staff's thoroughness and politeness enhance the positive experience, despite occasional minor oversights.
The staff at Wakeup Copenhagen - Borgergade are frequently described as friendly, helpful and efficient. Their professionalism and multilingual capability provide a welcoming environment and the self-service kiosks make check-in and check-out processes quick and convenient. Guests appreciate the staff's local knowledge and attentiveness.
WiFi at the hotel is generally considered reliable and fast, contributing positively to guests' experiences. Although a few guests report connectivity issues or weak signals, the overall impression remains favorable.
Parking is secure and conveniently located close to the hotel, but the cost is a common point of contention with many guests finding the fees high. Despite this, the availability of parking options, including bicycle parking, is appreciated.
Wakeup Copenhagen - Borgergade is also well-suited for families, offering comfortable, family-friendly rooms with amenities such as baby cribs and high chairs. However, the limited closet space and general room size might be challenging for longer stays.
For nightlife enthusiasts, the hotel's central location offers easy access to bars, clubs and restaurants. While this makes it an excellent choice for enjoying the city's vibrant nightlife, it can also result in noise disturbances, particularly on weekends. Despite this, the interior of the hotel remains generally peaceful.
Many guests find the beds comfortable, contributing to restful nights, though opinions on mattress firmness and bed positioning vary. Some improvements are suggested, particularly for the double beds and linens.
Overall, Wakeup Copenhagen - Borgergade is a highly recommended choice for those seeking a modern, clean and conveniently located accommodation. Its affordable pricing, effective staff and essential amenities make it suitable for both tourists and business travelers looking to efficiently explore Copenhagen. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Centrally located, offering easy access to the city's nightlife and attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Heaven Double RoomThis room features a flat-screen TV, a desk and city views. Some rooms are on the upper floors.
Sky Double RoomSet on a mid-level floor, this room includes a flat-screen TV and work desk.
Standard Double RoomLocated on a lower-level floor, this room includes a flat-screen TV and work desk.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Wakeup Copenhagen - Borgergade enjoys a prime location, consistently praised by guests for its central and convenient setting in the heart of Copenhagen. The hotel's position places visitors within walking distance of major attractions, such as Nyhavn, Rosenborg Castle, the Royal palaces and the city's main shopping streets. The proximity to metro stations like Kongens Nytorv makes it easy to explore the city and access the airport swiftly.
Guests appreciate the hotel's location for being right at the center of activity, close to café-lined squares, vibrant restaurants and stylish boutiques, yet maintaining a peaceful ambiance for restful nights. The ease of getting around the city on foot, coupled with the hotel’s affordable pricing compared to other central accommodations, further enhances its appeal.
The hotel's modern and clean facilities, along with helpful staff, contribute to a positive stay experience. The great connectivity and accessibility, coupled with its strategic position, make Wakeup Copenhagen - Borgergade an excellent choice for both tourists and business travelers looking to explore Copenhagen efficiently.
Breakfast
Wakeup Copenhagen - Borgergade offers a breakfast experience that receives mixed feedback from guests. Many reviewers appreciate the breakfast for its good value, variety of tasty breads, fresh ingredients and the reasonable price, particularly considering Copenhagen's high dining costs. Specific mentions include delicious butter croissants, fresh bread that's often still warm and a notable selection of cold foods, cereals, meats and pastries.
Several guests found the breakfast to be basic but satisfactory, providing enough to start the day without any frills. It's described as a typical buffet-style continental breakfast, fitting for a two-star hotel. The presence of vegetable milk and fresh fruits and vegetables also receives positive nods. The ambiance of the dining area is generally liked and the service from the restaurant staff is often highlighted as friendly and attentive.
However, there are some areas for improvement. A consistent point of critique is the limited variety with the menu not changing daily, which can make the breakfast feel repetitive for longer stays. Some guests wished for more hot food options like eggs and bacon, mixed chopped fruits and more diverse vegetarian or vegan choices. The breakfast area can get very crowded and chaotic during peak times, leading to long queues, especially for the coffee machines.
While some reviewers found the breakfast to be quite basic and even disappointing, the general consensus is that it is a fair deal for the price, offering enough to set you up for a day of sightseeing in Copenhagen. For its category, the breakfast at Wakeup Copenhagen - Borgergade strikes a balance between adequacy and value, making it a convenient option for travelers.
Rooms
Wakeup Copenhagen - Borgergade offers modern, clean and well-maintained rooms that are perfect for short stays, particularly for solo travelers or couples. The rooms are compact and efficiently designed with all the essential amenities such as comfortable beds, clean linens and modern décor.
Despite their small size, many guests appreciate the cleanliness, comfort and functionality of the rooms. They acknowledge that the space is sufficient for a couple of nights or a weekend trip and the minimalist setup ensures that everything you need is within reach. The rooms are well-suited for travelers who don't plan to spend much time indoors but need a central and convenient place to rest.
However, some aspects, such as noise issues and limited privacy due to glass bathroom walls, are mentioned as areas that could be improved. Additionally, certain amenities like wardrobe space, kettles, fridges and adequate pillows are lacking, which might be a downside for longer stays or guests with more luggage. Guests also note that the rooms can be warm and adjusting the temperature can be tricky.
Overall, the rooms at Wakeup Copenhagen - Borgergade are ideal for short-term stays, offering a practical and comfortable base for exploring the city, but may fall short for those seeking more extensive amenities or larger spaces.
Beds
'Wakeup Copenhagen - Borgergade' offers a variety of experiences when it comes to the comfort of the beds. Many guests found the beds to be comfortable, quiet and conducive to a good night's sleep. Reviews often mentioned that the beds were "comfy" or "super comfortable," contributing to a restful stay. The pillows were generally described as good, despite some noting that they were a bit small or hard.
However, the experience wasn't uniform across all visitors. A portion of guests felt that the mattresses were either too soft or too hard, impacting their sleep quality. Seniors or couples often found the bed positioning challenging, as some double beds were placed against the wall, making access difficult. There were also mentions of the bed size being on the smaller side, sometimes insufficient for two people or paired with a single duvet for a double bed.
The bed linens, although clean, sometimes appeared to be of lower quality or not properly fitted, but this did not significantly detract from the overall comfort for most. Notably, there were some comments about the need for improved cleanliness under the beds and occasional issues with bed frames or bedding suitability.
Overall, while there were mixed impressions, the majority leaned towards a positive experience, valuing the comfy beds and generally satisfactory bedding amenities in the minimalist and well-located property.
Cleanliness
At Wakeup Copenhagen - Borgergade, guest reviews frequently highlight the hotel's exceptional cleanliness. The rooms are consistently described as clean, comfortable and featuring modern, minimalist designs. Guests appreciate the hotel's practicality and functionality, noting that while amenities are simple, they meet all essential needs for a short stay. The cleanliness extends to public areas and the cleaning staff are often commended for their thoroughness and politeness.
However, some guests did encounter occasional lapses in cleanliness, such as unclean carpets, infrequent room servicing and minor oversight areas like dust and stains. These issues seem to be exceptions rather than the norm. Despite these sporadic shortcomings, the overall perception is of a well-maintained, clean hotel. The consensus is that Wakeup Copenhagen - Borgergade provides a clean and modern accommodation choice that offers good value for money, making it a suitable option for travelers seeking a pleasant and practical stay in Copenhagen.
Staff
At Wakeup Copenhagen - Borgergade, the guest experiences with the staff are overwhelmingly positive. Notable among the reviews is the consistent mention of friendly, helpful and accommodating staff, particularly at the front desk and reception. Guests frequently highlight the young, multi-lingual and professional nature of the team, underscored by their efficiency and responsiveness. The check-in and check-out processes, enhanced by self-service kiosks, are often described as quick and convenient.
Many reviewers express gratitude for the staff's ability to provide detailed information and recommendations, showcasing their local knowledge and attentiveness. The staff's pleasant demeanor with frequent smiles and a welcoming attitude, contributes to a pleasant atmosphere throughout the hotel. Although a few guests mention less positive interactions, these instances appear isolated compared to the numerous mentions of exceptional service.
Overall, the staff at Wakeup Copenhagen - Borgergade earns high marks for creating a welcoming environment, further enhancing the overall guest experience with their helpfulness and courteousness. The combination of friendly service and efficient operations helps ensure a smooth and enjoyable stay for visitors.
Wi-Fi
Wakeup Copenhagen - Borgergade generally offers a positive WiFi experience for its guests with many reviews highlighting the internet connection as a strong point. Guests frequently mentioned that the WiFi was "great," "fast," and "reliable." The connection was often praised for its strong signal and stability throughout the hotel. Descriptors like "excellent WiFi," "free and very stable," and "fast WiFi throughout the hotel" were recurrent, showcasing a solid performance.
However, there were some mixed experiences. A few guests experienced issues such as slow login times, frequent disconnections and weak signals, particularly in rooms on higher floors. Despite these occasional setbacks, the overall impression remains that the WiFi is efficient and capable with many guests noting that it worked well in their rooms and throughout the hotel premises.
Thus, while there are occasional hiccups, Wakeup Copenhagen - Borgergade's WiFi is generally deemed reliable and a positive feature of the hotel.
Parking
Wakeup Copenhagen - Borgergade offers several parking options which guests have acknowledged in their reviews. The hotel itself provides secure and easily accessible parking options, including an underground garage and valet services. Guests appreciated that the parking is conveniently close to the hotel with some noting that spaces are available next door or in a nearby garage. For those arriving by bike, there is easy and safe parking available adjacent to the hotel.
Despite these positive points, the cost of parking has been highlighted as a significant concern. Several reviews noted that the parking fees are quite high with costs around 450 DKK per day, causing some guests to label it as expensive or even ridiculous. While there are discounted rates available and some reasonable pricing options mentioned, free parking is generally not an option. However, a nearby public parking lot on Dronningens Tværgade offers free parking on Saturdays from 5:00 PM, which some guests found beneficial.
Overall, the hotel’s parking is secure and conveniently located, although the high cost remains a point of contention among many guests.
Family
Wakeup Copenhagen - Borgergade presents itself as an ideal destination for families visiting the city. Families will find the hotel highly accommodating, offering comfortable and family-friendly rooms, some of which even feature interconnecting options for larger groups. The hotel excels in catering to families with two kids, providing sufficient space and facilities to ensure a pleasant stay.
Additional amenities such as baby cribs and high chairs in the dining area make it easier for those traveling with younger children. The large communal area and kids play area in the lounge provide ample opportunities for children to enjoy themselves within the hotel premises. Storage lockers are available, allowing families to store their luggage and make the most out of their sightseeing time, even after checkout.
While the family room setup is exceptional with separate rooms for added privacy, some guests have noted that the general room size can be small, lacking closets and adequate space for clothes storage. On the downside, there are limited food options specifically tailored for kids.
Despite minor drawbacks, the hotel remains a top recommendation for family trips, ensuring that all basic needs and a few extras are met for a comfortable and enjoyable stay.
Nightlife
Wakeup Copenhagen - Borgergade offers a prime location for those who enjoy the vibrant nightlife of the city. Surrounded by bars, clubs and a variety of restaurants, the hotel sits in what feels like a party district, perfect for experiencing the city's after-hours scene. The area is safe to walk at night and offers plenty of nightlife options, from bars around the corner to multiple clubs nearby, ensuring that guests can immerse themselves in the local party vibe.
However, the proximity to nightlife comes with some noise disturbances, especially on weekends when the nearby clubs and bars are bustling. Some guests mention that the street noise can be a bit loud due to the lively activities of locals. Despite this, there are quiet rooms available and the hotel's interior remains peaceful with no disturbances reported by some visitors.
Conveniently located near the Metro, this hotel is a great base for exploring Copenhagen's nightlife while providing easy access to the city's tourist attractions during the day. Overall, Wakeup Copenhagen - Borgergade caters well to those looking to enjoy the Copenhagen night scene.
Business
'Wakeup Copenhagen - Borgergade' is recognized as a functional and efficient option for business travelers. Located centrally, this modern, clean hotel provides convenient access to both the business district and Copenhagen's main touristic attractions. The facility offers various amenities aimed at business users, including meeting rooms, shared spaces and a business center with available computers.
The hotel lobby is well-prepped for remote work and features fast Wi-fi, though there are occasional reports of unreliable internet. For those looking to hold meetings, there are accommodating common areas and designated meeting points. The hotel’s efficient design includes time-saving features like self-check-in options and key-card activated escalators, enhancing its business-like atmosphere.
The staff is efficient and early check-in can be arranged, benefiting those with tight schedules. Moreover, the desk arrangements and available workspaces contribute to a comfortable environment for those working on the go. While the hotel may lack extensive business facilities like luggage storage, it remains a competent choice for short stays and monthly business travelers, offering sufficient amenities to meet typical business needs. The hotel's design and facilities are ideally suited for individuals seeking a no-frills, business-friendly stay in the heart of Copenhagen.
Accessible
'Wakeup Copenhagen - Borgergade' demonstrates a commendable effort in ensuring accessibility for guests with disabilities. The centrally located hotel offers easy access to the metro, train and car facilities, making it a convenient choice for travelers reliant on public transport. Guests appreciated the step-free entrance and noted multiple elevators that are ample and suitable for mobility aids, ensuring smooth vertical movement throughout the property.
The hotel boasts wide corridors, an important feature for wheelchair navigation and accessible rooms equipped with functional amenities. The bathrooms are designed keeping accessibility in mind, further enhancing the guest experience.
Check-in and check-out processes are streamlined with options for self-check-in contributing to the overall ease of stay. The staff has been highlighted for their efficiency and willingness to provide alternative options when needed.
Despite minor concerns regarding the distance to some rooms requiring elevator or stair use and occasional queues for the elevators during busy times, the hotel’s overall accessibility, including access to public transport, restaurants, grocery stores and local landmarks, remains a strong positive.
In summary, 'Wakeup Copenhagen - Borgergade' offers a well-rounded and accessible experience, making it a practical choice for guests with disabilities looking to explore Copenhagen with ease.
No, Wakeup Copenhagen - Borgergade doesn't have any pool.
No, a spa isn't available at Wakeup Copenhagen - Borgergade.
No, Wakeup Copenhagen - Borgergade doesn't allow dogs.
Yes, parking facilities are available at Wakeup Copenhagen - Borgergade.
No, Wakeup Copenhagen - Borgergade doesn't have a gym.