Four Points Flex by Sheraton Copenhagen Arena

Copenhagen 55.62687800, 12.57809600 , 124 ørestads Boulevard (Show on Map)
8.0
Very Good


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Summary of reviewsFour Points Flex by Sheraton Copenhagen Arena is highly favored for its strategic and convenient location. Situated close to the Royal Arena, it is perfect for concert-goers. The hotel boasts excellent public transport links, being just a 5-minute walk from both train and metro stations, which offer easy access to Copenhagen's city center, the airport and even neighboring Sweden. The hotel's proximity to the Fields shopping center provides ample shopping and dining options, while the quiet, modern surroundings also add to the appeal. Travelers appreciate the access to key sites like the Bella Center and the airport.

Breakfast at Four Points Flex by Sheraton Copenhagen Arena has its share of admirers who highlight the delicious, fresh bread and pastries along with varied and hearty options. The eco-friendly approach and the quality of food receive positive comments. However, some guests point out a limited selection, the high cost and occasional crowding in the breakfast area.

Although the hotel lacks an on-site restaurant, the surrounding area compensates with a variety of dining options, including nearby restaurants and a shopping center. Convenience extends to food discounts at nearby eateries, like Burger King.

The rooms at Four Points Flex by Sheraton Copenhagen Arena are often commended for their cleanliness, modern furnishings and functional layout. Guests find the rooms spacious, comfortable and suitable for short stays. Bathrooms with heated floors and good shower facilities add to the comfort. However, some guests note the lack of air conditioning, poor ventilation and limited storage options.

Cleanliness stands out as a strong point with guests consistently praising the spotless condition of both rooms and common areas. The hotel's commitment to maintaining high standards of cleanliness is evident, even if minor cleaning oversights occasionally occur.

Staff at the hotel are generally perceived positively with numerous mentions of their friendliness, helpfulness and professionalism. The efficient and welcoming front desk contributes to a smooth check-in experience. However, some guests experience impersonal service due to the self check-in system.

WiFi at Four Points Flex by Sheraton Copenhagen Arena receives mixed feedback. While many guests appreciate the fast and reliable internet, some encounter connectivity issues, limited access and occasional outages.

Parking is another area with mixed reviews. The hotel is easy to find and offers several parking spots nearby. Some guests find the parking facilities well-organized and reasonably priced, though others criticize the high cost and limited availability of spaces.

Families find Four Points Flex by Sheraton Copenhagen Arena to be a suitable choice with spacious rooms and friendly staff catering to their needs. The hotel’s family-friendly amenities, eco-friendly rooms and proximity to attractions make it a pleasant option for families, despite some areas for improvement such as additional costs for baby cots.

The beds at the hotel receive high praise for their comfort, contributing significantly to a good night's sleep. Most guests appreciate the quality of the mattresses, though opinions on pillow comfort vary.

Four Points Flex by Sheraton Copenhagen Arena is also noted for its accessibility features, including lift access, wide corridors and user-friendly bathrooms, making it a convenient choice for guests with disabilities.

Overall, Four Points Flex by Sheraton Copenhagen Arena is acknowledged for its excellent location, cleanliness, comfortable beds and generally friendly staff, making it a favored choice for both leisure and business travelers. Improvements in breakfast variety, room amenities and parking costs could further enhance the guest experience.
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Categories
Hotel with Parking
This hotel provides parking facilities. It is located near the arena, making it suitable for event attendees.

Accessible Hotel
This hotel offers wheelchair accessibility throughout and has facilities for disabled guests, including an elevator. It features a wheelchair accessible fitness center, on-site restaurant, and registration desk.

Family Friendly Hotel

Dog Friendly Hotel

Cheap Hotel

Hotel with Gym

3-Star Hotel

Room Types
Standard Family King Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.

Standard Double Room with One King Bed Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.

Standard Twin Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
Four Points Flex by Sheraton Copenhagen Arena is praised for its strategic and convenient location, making it an ideal base for various travelers. Its proximity to the Royal Arena is frequently highlighted with guests noting it's just a short walk away, perfect for concert-goers. The hotel is also well-connected to public transportation with both train and metro stations within a 5-minute walk, facilitating easy access to Copenhagen's city center, airport and even neighboring Sweden.

Besides transportation links, the hotel benefits from its closeness to the Fields shopping center, offering guests ample shopping and dining options. The surrounding area, although slightly removed from central Copenhagen, is modern and developing, providing a quieter atmosphere while still being connected to key city locations via the subway.

Accessibility to key sites, including the Bella Center and the airport, is another point of satisfaction for guests. The hotel is deemed beneficial for those needing to catch early flights or attend events and conferences. While some mention the hotel's distance from the city center, the efficient metro and train services ensure that reaching central Copenhagen is quick and straightforward, approximately a 10-20 minute ride.

In summary, Four Points Flex by Sheraton Copenhagen Arena's excellent location near Royal Arena, convenient public transport links and access to shopping amenities make it a favored choice for both leisure and business travelers.

Breakfast
The breakfast experience at Four Points Flex by Sheraton Copenhagen Arena has received a mixed bag of opinions from its guests. On the positive side, many visitors found the breakfast to be good, very good and even excellent with comments highlighting its deliciousness and the availability of fresh bread and pastries. Some appreciated the varied and hearty options, noting the inclusion of items like scrambled eggs, fresh and chilled products and a satisfying assortment that catered to different tastes. The modern and eco-friendly approach of the hotel also garnered appreciation with several guests mentioning their fondness for the fresh, high-quality and tasty dishes that were part of the morning buffet.

However, the breakfast did not hit the mark for everyone. Complaints about a limited selection were frequent with specific mentions of the absence of bacon, sausages and warm food items. Some guests found the offering to be repetitive and lacking in variety with basic, simple and even boring descriptors coming up often. The cost of breakfast was another point of contention with several reviews pointing out that it was too expensive given the choices available. The breakfast area being too crowded and not well-organized was also noted, making the experience less enjoyable due to long queues and difficulty finding seating.

Overall, while the breakfast at Four Points Flex by Sheraton Copenhagen Arena has its fair share of admirers praising its quality and selection, there are significant areas for improvement, particularly in terms of variety, warmth of food items and overall value for money.

Dinner
The dinner scene around Four Points Flex by Sheraton Copenhagen Arena offers a range of convenient options, despite the absence of an on-site restaurant. Nearby, guests can explore a shopping center just a short five-minute walk away, which hosts a variety of dining choices. Several restaurants are within proximity, including the adjacent Burger King, which provides a discount upon presenting your room key card. There are mixed reviews on the selection of food and drinks available in the evening within the vicinity, suggesting room for improvement. Although the hotel's drinks, particularly beers, have been appreciated in the evenings, some find them rather expensive given the overall experience and cost of staying at the hotel. Overall, visitors have valued the accessibility of dining options close by, including the convenience of having a nearby supermarket for more casual fare.

Rooms
Four Points Flex by Sheraton Copenhagen Arena receives a mix of reviews regarding its rooms, highlighting both positive features and areas for improvement. The rooms are frequently praised for their cleanliness and modern furnishings, described as functional, comfortable and suitable for short stays. Many guests appreciate the spaciousness of the rooms, noting the good layout and comfortable beds that ensure a restful sleep. Bathrooms, often described as nice and functional, also receive compliments, particularly for features like heated floors and good shower facilities. The minimalist design and modern amenities, along with effective soundproofing, contribute to a cozy and pleasant atmosphere.

However, there are notable drawbacks. A significant number of reviews mention the lack of air conditioning and poor ventilation, resulting in rooms becoming uncomfortably hot, especially during summer. Limited storage options, absence of basic amenities like fridges, kettles and sufficient pillows also detract from the overall comfort. Some rooms are criticized for being too small and basic, lacking in atmosphere and featuring limitations such as only one chair or minimal natural light.

Overall, while Four Points Flex by Sheraton Copenhagen Arena successfully delivers in terms of cleanliness, modernity and comfort, improvements in climate control and room amenities could enhance the guest experience considerably.

Beds
Travelers to Four Points Flex by Sheraton Copenhagen Arena frequently commend the high level of comfort provided by the beds. The beds are described as very comfortable, often leading to a good night's sleep with many reviews highlighting their large size and cozy nature. The mattresses are consistently praised for their quality with many guests finding them firm yet comfortable. However, opinions on pillow comfort vary with some guests finding them soft and satisfactory, while others feel they are too hard or too large. A few reviews mention that the bed sheets are scratchy and could be improved. Despite these minor issues, most visitors agree that the beds at Four Points Flex by Sheraton Copenhagen Arena contribute significantly to an overall positive stay with clean rooms and large, inviting beds making for a cozy and restful environment.

Cleanliness
Four Points Flex by Sheraton Copenhagen Arena maintains high standards of cleanliness, as noted by many guests. The rooms and common areas were consistently described as very clean, spotless and well-kept. Daily cleaning services ensure that the rooms remain tidy and fresh throughout guests’ stays. The cleanliness extends to all parts of the hotel, including the bathrooms and even the kitchen areas, which guests found to be spotless and efficiently managed.

While there were minor complaints regarding the occasional oversight in cleaning, such as dust or incomplete vacuuming in specific rooms, the general consensus underscores the hotel's commitment to cleanliness. Guests appreciated the newness and modernity of the rooms with furnishings in good condition and a functional layout. The uncluttered and well-organized spaces contributed to a pleasant and comfortable stay.

Overall, Four Points Flex by Sheraton Copenhagen Arena offers a clean and quiet environment, making it a solid choice for travelers seeking cleanliness and comfort in their accommodations.

Staff
The reviews of Four Points Flex by Sheraton Copenhagen Arena highlight a generally positive perception of the staff with numerous mentions of friendliness, helpfulness and professionalism. Guests frequently described the front desk personnel as welcoming, cordial and accommodating. The reception area is particularly noted for its efficiency and the staff's proactive attitude, contributing to a smooth check-in experience. Additionally, the restaurant staff received compliments for their pleasant demeanor and attentiveness.

However, not all feedback was glowing. Some guests mentioned impersonal service, particularly due to the self check-in system and cited instances of cold or nonchalant behavior among the reception team. A few reviews also pointed out issues with the housekeeping staff, including reports of unfriendliness, inadequate room cleaning and cleanliness concerns such as dust accumulation and dirty bathtubs.

Despite these occasional criticisms, the overwhelming sentiment reflects positively on the staff's efforts to make guests feel welcomed and attended to. The presence of friendly, English-speaking staff adds to the comfort of international visitors with many appreciating their helpful and accommodating nature. Overall, while there are areas for improvement, the positive interactions with staff greatly enhance the overall guest experience at Four Points Flex by Sheraton Copenhagen Arena.

Wi-Fi
The guest reviews regarding the WiFi at Four Points Flex by Sheraton Copenhagen Arena present a mixed picture. Many guests appreciated the good, well-functioning and stable WiFi, describing it as high-speed, fast and reliable with good connectivity in the rooms. The internet provided an acceptable browsing experience for most. However, some encountered challenges such as poor connectivity, limited access and occasional outages, including a specific instance where the internet was unavailable for three days due to a cable issue. Security was also a concern for some, noting that the public WiFi lacked a password, which might be unsafe. On balance, while the WiFi generally received positive feedback for its performance, there were notable instances of instability and connection issues that affected some guests' experience.

Parking
The parking situation at Four Points Flex by Sheraton Copenhagen Arena receives mixed feedback from guests. On the positive side, the hotel is generally easy to find and park at with several parking spots available around the property and adequate parking provisions. A significant number of guests found the parking facilities to be good, well-organized and conveniently located with some appreciating the secure car park located just 100 meters away and the garage space adjacent to the hotel. For those with flexible schedules, long-term and 24-hour parking options are available and affordable parking fees are considered reasonable for Copenhagen standards.

However, there are notable downsides, particularly regarding cost and availability. Many reviews highlight that parking at the hotel is very expensive with fees applying to both hotel guests and the general public. Some guests expressed frustration over the limited number of parking spaces, stating it was hard to locate parking upon arrival and that parking was scarce, especially with ongoing construction in the area. No free parking is provided and some guests had to find parking in a neighboring building or a paid parking garage above a nearby Burger King.

Overall, while Four Points Flex by Sheraton Copenhagen Arena provides various parking options, potential visitors should be prepared for additional costs and may need to plan for alternative parking solutions if on-site spaces are fully occupied.

Family
Four Points Flex by Sheraton Copenhagen Arena has garnered positive feedback for being a family-friendly destination. Guests have appreciated the spacious and comfortable rooms, which are well-suited for families of four or groups of friends, making it an ideal choice for family stays and concert-goers due to its proximity to the Royal Arena. The hotel offers eco-friendly family rooms and large spaces that provide a pleasant atmosphere.

The inclusion of a child playspace outside ensures that the little ones have a place to play, though some guests suggested they would like more activities for kids. The hotel's friendly and helpful staff, along with convenient amenities such as bike rentals and self check-in, add to the comfort of staying here.

The high ceilings, nice bathrooms and well-ventilated rooms with double windows enhance the appeal. Guests also appreciated the complimentary breakfast and free, reliable WiFi. The hotel's location is another strong point, being close to the metro and within walking distance to a shopping center.

Despite the positive feedback, some guests mentioned areas for improvement, such as the additional cost for baby cots and a need for better partitioning in family suites. However, many found it a good and safe option for families, appreciating the cozy family atmosphere and the welcoming environment for pets.

Overall, Four Points Flex by Sheraton Copenhagen Arena stands out as a comfortable and convenient choice for families, offering ample space and a friendly ambiance.

Accessible
Zleep Hotel Copenhagen Arena offers a high level of accessibility for guests with disabilities, making it a convenient choice for those with physical challenges. The hotel features lift access that accommodates wheelchairs, ensuring a seamless transition from the entrance to the rooms. Wide corridors, user-friendly bathrooms and smooth passageways further enhance the experience for disabled guests. The property is designed to eliminate any obstacles, boasting no steps to street level and easy accessibility to lifts.

The convenience extends beyond just the building itself. Guests have noted the hotel's prime location near various modes of public transportation, including metro, train and bus services. With the metro and train stations just a short walk away, guests can easily reach key areas such as the city center, shopping centers and even Sweden within about half an hour. The hotel’s proximity to the airport and highways also facilitates easy arrival and departure by car.

Check-in and check-out procedures are streamlined with automated systems, saving time and effort. The staff has been praised for being very helpful and accommodating, particularly for guests facing language barriers or needing assistance. Even though there have been minor issues with self-check-in systems, the overall process is generally smooth and efficient.

In addition to its accessibility features, the hotel is situated in a lovely, quiet area with beautiful surroundings and minimal noise from the main road, providing a pleasant environment for all guests. The affordable pricing and excellent transport connections, including proximity to cable cars and accessible public transport options, make Zleep Hotel Copenhagen Arena a practical and inclusive option for anyone visiting the area.


No, Four Points Flex by Sheraton Copenhagen Arena doesn't have any pool.

No, a spa isn't available at Four Points Flex by Sheraton Copenhagen Arena.

Yes, Four Points Flex by Sheraton Copenhagen Arena welcomes dogs.

Yes, parking facilities are available at Four Points Flex by Sheraton Copenhagen Arena.

Yes, Four Points Flex by Sheraton Copenhagen Arena has a gym.

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