Crowne Plaza Copenhagen Towers by IHG
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Summary of reviewsCrowne Plaza Copenhagen Towers by IHG, enjoys a strategic location, making it an attractive choice for travelers. Situated near the airport, metro and train stations, it provides easy access to Copenhagen's city center and key attractions like the Royal Arena and Fields shopping center. This balance between serene surroundings and efficient transport links suits both short stopovers and extended stays.
The breakfast experience at the hotel is a major highlight with guests frequently praising the wide and varied buffet selection. The quality of the food, including options like omelets and organic products, alongside the friendly and attentive service, ensure a satisfying start to the day.
Dining at the hotel also earns commendation for its quality and flavor, particularly at the restaurant Bark, known for its delicious Danish cuisine. Guests appreciate the pleasant atmosphere and the friendly staff, although some note occasional long waiting times, limited vegetarian options and minor service issues.
Regarding the rooms, guests generally enjoy spacious, clean and well-equipped accommodations with excellent views, especially from upper floors. Modern designs and comfortable beds contribute to a pleasant stay. However, maintenance and housekeeping issues such as stained linens and broken facilities have been reported.
Cleanliness standards are generally high with many guests highlighting the tidy and well-maintained interiors and communal areas. However, there are occasional lapses in room cleanliness with some guests encountering stains and other hygiene issues.
The staff at Crowne Plaza Copenhagen Towers is often praised for being helpful, friendly and professional. Specific employees receive mention for their exceptional service, enhancing the overall welcoming atmosphere, although there are occasional reports of less responsive service and language barriers.
The free wifi service is generally reliable and fast, contributing positively to the guest experience, despite some minor connectivity issues for late-night users.
The gym receives mixed reviews; while some appreciate the well-equipped space and polite staff, others note outdated equipment and limited operational hours.
Parking at the hotel is generally seen as convenient with ample on-site options including an underground garage and charging stations for electric vehicles. Some guests find parking fees reasonable, though others suggest more clarity in pricing.
For families, Crowne Plaza Copenhagen Towers provides spacious rooms, child-friendly amenities and a calm environment, making it a suitable choice for family travel. Kids’ enthusiasm for the accommodation and the thoughtful services offered to parents enhance the family-friendly reputation of the hotel.
Overall, while some areas need improvement, particularly in housekeeping and dining efficiency, Crowne Plaza Copenhagen Towers stands out for its convenient location, excellent breakfast, comfortable rooms and friendly staff, providing a satisfying experience for diverse travelers.
Categories
The breakfast experience at the hotel is a major highlight with guests frequently praising the wide and varied buffet selection. The quality of the food, including options like omelets and organic products, alongside the friendly and attentive service, ensure a satisfying start to the day.
Dining at the hotel also earns commendation for its quality and flavor, particularly at the restaurant Bark, known for its delicious Danish cuisine. Guests appreciate the pleasant atmosphere and the friendly staff, although some note occasional long waiting times, limited vegetarian options and minor service issues.
Regarding the rooms, guests generally enjoy spacious, clean and well-equipped accommodations with excellent views, especially from upper floors. Modern designs and comfortable beds contribute to a pleasant stay. However, maintenance and housekeeping issues such as stained linens and broken facilities have been reported.
Cleanliness standards are generally high with many guests highlighting the tidy and well-maintained interiors and communal areas. However, there are occasional lapses in room cleanliness with some guests encountering stains and other hygiene issues.
The staff at Crowne Plaza Copenhagen Towers is often praised for being helpful, friendly and professional. Specific employees receive mention for their exceptional service, enhancing the overall welcoming atmosphere, although there are occasional reports of less responsive service and language barriers.
The free wifi service is generally reliable and fast, contributing positively to the guest experience, despite some minor connectivity issues for late-night users.
The gym receives mixed reviews; while some appreciate the well-equipped space and polite staff, others note outdated equipment and limited operational hours.
Parking at the hotel is generally seen as convenient with ample on-site options including an underground garage and charging stations for electric vehicles. Some guests find parking fees reasonable, though others suggest more clarity in pricing.
For families, Crowne Plaza Copenhagen Towers provides spacious rooms, child-friendly amenities and a calm environment, making it a suitable choice for family travel. Kids’ enthusiasm for the accommodation and the thoughtful services offered to parents enhance the family-friendly reputation of the hotel.
Overall, while some areas need improvement, particularly in housekeeping and dining efficiency, Crowne Plaza Copenhagen Towers stands out for its convenient location, excellent breakfast, comfortable rooms and friendly staff, providing a satisfying experience for diverse travelers.
Hotel Taking Steps Towards Sustainability
This hotel is BREEAM certified and utilizes one of Denmark's largest solar panel parks, supplying a significant portion of its electricity. It uses groundwater-based cooling and heating systems to reduce energy consumption. The hotel also offers organic breakfast options and holds the Green Key certification.
Business Hotel
Listed as a top business hotel, it offers modern facilities and is a suitable choice for business travelers and events, with convenient access to the city center.
Hotel with Parking
The hotel offers parking facilities. Its location provides easy access to the city and airport.
EV charging stations
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests. Specific details about the number of chargers or charging speed are not available in the provided data, but the presence of this amenity is confirmed.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Crowne Plaza Copenhagen Towers by IHG, boasts an exceptional location, establishing itself as a prime choice for travelers due to its proximity to key points of interest and excellent transport connections. The hotel is strategically situated near the airport, making it incredibly convenient for visitors who need to catch flights or are coming from distant locations. The metro and train stations are just a short walk away, ensuring easy and efficient transportation to Copenhagen's city center and beyond. For those attending events, the hotel's closeness to the Royal Arena is a significant advantage, positioning it as an ideal spot for concert-goers and event attendees.
The surrounding area includes the expansive Fields shopping center, offering guests a variety of dining and shopping options within a five-minute walking distance. Moreover, the hotel's location near major highways makes it easily accessible for those traveling by car with convenient parking available.
Though the hotel is not located in the bustling center of Copenhagen, it's well-connected by public transportation with the metro providing quick access to the heart of the city in about fifteen minutes. This balance of a serene, suburban setting with efficient transport links makes it suitable for both short stopovers and extended stays.
Guests have praised the hotel's grand entrance and welcoming atmosphere, complemented by spacious rooms with marvelous views. The modern design and clean environment contribute to a comfortable and pleasant stay, further enhanced by the hotel's proximity to various amenities and transport hubs. Therefore, whether visiting for business, leisure or to attend an event, the Crowne Plaza Copenhagen Towers provides a convenient and well-connected base.
Crowne Plaza Copenhagen Towers by IHG, boasts a highly praised breakfast experience according to guest reviews. Consistently described as fantastic, amazing and excellent, the breakfast buffet offers a wide and varied selection that caters to diverse tastes and dietary needs. Guests appreciated the delicious and fresh food with notable options like omelets, pancakes and organic products. The breakfast staff has been frequently highlighted for their friendliness and attentive service, making the dining experience even more enjoyable.
However, a few minor issues were mentioned, such as occasional delays in service, crowded conditions and some items not being replenished promptly. Despite these rare hiccups, the overall sentiment remains overwhelmingly positive, making the breakfast at Crowne Plaza Copenhagen Towers a standout feature for many guests. The variety and quality of food coupled with the attentive service ensure a satisfying start to the day for most visitors.
Dining at the Crowne Plaza Copenhagen Towers offers a variety of experiences, largely praised for its quality and flavor. The hotel's restaurant, particularly the Bark, stands out with its delicious Danish cuisine and multiple positive mentions of excellent and exquisite food. A common highlight among guests is the delicious dinner options, including hamburgers and sandwiches and the value for money is also appreciated.
The restaurant's pleasant atmosphere and friendly, attentive staff earn high marks, contributing to an enjoyable dining experience. Guests have praised the evening menu and the talent of the chef with the gala dinner for the "cake of the year" noted as super delicious despite some delays.
On the flip side, the dining experience is not without its drawbacks. Some issues noted include long waiting times for orders, a lack of vegetarian options and occasional difficulties with room service delivery. There were also reports of insufficient food replenishment and difficulty obtaining late-night meals. Additionally, changes in service hours not reflected online and occasional service mishaps, such as forgotten orders, were points of frustration for some guests.
Overall, while the Crowne Plaza Copenhagen Towers' dining services receive commendation for food quality and friendly service, there are areas that require improvement, particularly in the efficiency of service and availability of certain menu options.
The Crowne Plaza Copenhagen Towers provides generally positive room experiences for guests, focusing on spacious, clean and well-equipped accommodations with great views, especially from the upper floors. Guests frequently praise the rooms for their size, cleanliness and comfortable beds, along with modern and elegant designs. The views of Copenhagen and the Royal Arena are notable highlights. Air conditioning tends to work well, ensuring a pleasant climate in the rooms.
However, there are notable issues, particularly with maintenance and housekeeping. Many reviewers reported problems such as rooms not being cleaned daily, stained linens and an overall need for renovation. Specific complaints also include broken facilities, such as toilets that don't flush and air conditioning that fails to work in some instances.
The hotel's location and good connectivity to public transportation are appreciated, along with the courteous staff. Despite the recurring cleanliness issues and occasional maintenance setbacks, the spaciousness and comfort of the rooms make for a generally satisfactory stay.
At the Crowne Plaza Copenhagen Towers by IHG, the reviews for the beds largely reflect a comfortable sleeping experience, though with a few exceptions. Guests often describe the beds as comfortable with phrases such as "comfortable beds," "very comfortable bed," and "super comfortable bed" frequently appearing. Many guests appreciated the plush bedding and pillows, adding to a cozy sleep environment. The large and clean rooms, paired with comfortable beds, seem to contribute to an overall positive experience.
However, the feedback isn't universally glowing. Some guests found the beds to be too hard or firm, which disrupted their sleep. There were also mentions of issues such as creaking beds and stains on bedspreads, though these were less common. Additionally, some guests felt the bed sizes were not as advertised with beds being smaller than expected.
Despite these inconsistencies, the overarching theme from the reviews suggests that the majority of guests enjoyed a good night's sleep with clean and comfortable beddings in a well-connected location. While improvements could be made, particularly with bed firmness and cleanliness, the Crowne Plaza Copenhagen Towers generally offers a restful accommodation experience.
At the Crowne Plaza Copenhagen Towers, numerous guests have praised the hotel for its high standards of cleanliness and maintenance. Many reviews highlight that the rooms were very clean, tidy and well-maintained, offering a spotless and inviting atmosphere. The interiors are described as clean and elegant with several guests noting that the cleaning quality was great and consistent throughout their stay. The lobby also received commendations for its superb cleanliness, creating a pleasant first impression.
However, the feedback indicates a mix of experiences regarding room cleanliness. While some rooms were exceptionally clean and neat, others fell short of expectations. Guests occasionally encountered issues such as visible stains on cushions and curtains, dust under beds and poorly cleaned bathrooms, which detracted from their overall satisfaction. Additionally, reports of a constant smell of sewage, dirty upholstery and other hygiene lapses suggest variability in the housekeeping standards.
Despite some negative remarks, the consensus is that the hotel's general appearance is clean and well-kept with positive mentions of the restaurant and communal areas being maintained at a good level of cleanliness. Guests did note that while the hygiene of the rooms and facilities can be hit or miss, the friendliness and diligence of the cleaning staff were often appreciated when issues were addressed.
In summary, Crowne Plaza Copenhagen Towers maintains a generally high standard of cleanliness, though occasional inconsistencies and specific issues should be addressed to ensure a uniformly excellent guest experience.
The staff at Crowne Plaza Copenhagen Towers by IHG, generally receives high marks for their friendliness and professionalism. Many guests appreciate the helpful, accommodating and polite nature of the employees, especially the front desk and breakfast service teams. Specific mentions highlight individuals like Alan and Lynda for their exceptional service and positive attitudes. The hotel's staff is often described as attentive, welcoming and diligent, typically going above and beyond to meet guests' needs. However, there are occasional reports of staff being less responsive or friendly, particularly at reception. Language barriers surfaced as a minor issue with some guests noting the predominance of English-speaking staff over Danish-speaking personnel. Overall, the majority of reviews reflect a positive experience with guests praising the staff’s service-minded approach and the warm atmosphere they create.
Crowne Plaza Copenhagen Towers by IHG, generally receives positive remarks for its wifi services. Guests frequently highlight the stable and strong wifi signal in their rooms, often describing it as good, reliable and offering fast connections. Many reviewers appreciated the good wifi coverage and the convenience of free internet access throughout their stay. Comments often include mentions of the wifi being impeccable and perfect, contributing to a satisfying experience for those needing internet connectivity.
However, some guests reported issues with a few mentioning weak or non-existent internet connections at times. Additionally, there was feedback about the unavailability of technology from 22:00 to 03:00, which could be inconvenient for late-night users. Despite these occasional drawbacks, the overall sentiment remains positive, emphasizing the generally fast and stable wifi network as a key amenity for travelers.
The Crowne Plaza Copenhagen Towers’ gym receives a mix of feedback from visitors. While some guests appreciated the fitness center, describing it as great, well-equipped and praising the helpful and polite staff, others noted several shortcomings. The gym is considered small and some of the equipment is outdated or faulty with certain machines reportedly broken. Additionally, the fitness center operates with limited hours, from 6 AM to 9 PM, which may not be convenient for all guests. Issues such as a bad smell and a relatively basic setup were also mentioned, indicating room for improvement in both maintenance and availability of fitness facilities.
The parking situation at Crowne Plaza Copenhagen Towers by IHG, generally garners favorable comments from guests. On-site parking is plentiful and includes an underground garage with direct access to the hotel, which many find convenient. Parking is perceived as easy and spacious with sufficient availability. There are also numerous charging stations for electric cars, adding to the convenience for EV owners.
Parking is typically easy to navigate, though some find the underground lot a bit challenging to locate. The cost varies and some guests find the daily parking fee reasonable, though others consider it expensive or think the pricing could be more clearly communicated. Issues with parking charges have occurred for some, including unexpected fines and technical problems, but overall, the facilities are well-regarded.
Guests appreciate free parking options when available, though it's not always guaranteed. Overall, the parking at the hotel is well-structured and offers reasonable convenience for most travelers visiting Copenhagen.
Crowne Plaza Copenhagen Towers by IHG, stands out as a notable choice for families visiting the Danish capital. Offering a range of sizeable family rooms and suites, the hotel successfully caters to the needs of travelers with children. Spacious family rooms and suites, including configurations like two separate rooms with internal doors, provide ample space and convenience, making family stays comfortable and enjoyable.
Many families appreciated the child-friendly amenities, including help with cribs for babies, heating up baby food and providing extra bedding upon request. The breakfast offered is particularly kid-friendly, contributing to a relaxed and pleasant start to the day. The hotel's thoughtful consideration for families extends to cozy bedtime stories and small children's beds, enhancing the overall experience.
The environment at the hotel is generally described as calm and accommodating, ideal for a quiet family stay. The friendly and understanding staff add an extra layer of comfort, addressing family needs diligently. Families found it easy to stay together in one room, reinforcing the hotel's suitability for family trips.
Despite some minor drawbacks, such as the occasional unattainability of additional beds and inconsistent room conditions, the positive experiences overwhelmingly prevail. Children’s enthusiasm for the kid's room and the enjoyment of spacious accommodations reflect the hotel's capability to cater to younger guests effectively.
Crowne Plaza Copenhagen Towers is particularly noted for being a great spot for events like New Year's Eve celebrations with children. Families expressed their intent to return, highlighting the hotel's successful delivery of a satisfying family-friendly experience.
Crowne Plaza Copenhagen Towers by IHG, is positioned as a four-star establishment with certain amenities and services characteristic of its rating. Guests have highlighted its advantageous location, notably its proximity to the Royal Arena. Many found their rooms to be up to the expected four-star standard and the overall balance between price and performance left several visitors satisfied.
The breakfast offerings received positive remarks. The hotel's facilities and corporate environment were generally well-received, aligning with what one might expect from a business-oriented hotel. The high-quality setting and standards were appreciated by many guests, emphasizing the clean and professional vibe of the property.
However, some guests experienced discrepancies in service and amenities that fell short of four-star expectations. Concerns were raised about the deteriorating general state of the hotel over the years with some mentioning that the quality no longer matches the hotel's reputed standards. Issues with room service, particularly the limited options available after 11pm, were a recurring point of dissatisfaction. The breakfast, while good, also had room for improvement according to a few reviews.
There were notable grievances regarding the refund process in Euros and various service deficiencies that did not align with the expected four-star standards. Some travelers felt that more care and extras were needed to truly embody the four-star rating the hotel advertises. Overall, while the hotel succeeds in certain areas, a consistent theme in the reviews pointed to a need for enhancements in service quality and facility maintenance to fully meet the four-star criteria.
Crowne Plaza Copenhagen Towers by IHG, has garnered significant appeal among business travelers due to its business-friendly amenities and strategic location. The hotel is well-suited for those on work trips, featuring well-equipped business stays, excellent meeting rooms and organized conference facilities. Its proximity to the conference center and easy accessibility from the airport add to its convenience.
The hotel presents itself as an ideal venue for business events with spacious and clean rooms tailored to the needs of business guests. The large desks and comfortable chairs in the rooms cater well to those who need to work during their stay. Wi-Fi reliability also stands out as a positive attribute for those needing seamless connectivity.
Although some areas, such as the business floor size and service consistency, have room for improvement, the overall feedback highlights this hotel as a commendable choice for business travel. While it lacks night room service and lounge access, the friendly staff and business-oriented facilities generally provide a smooth experience for business executives and conference attendees.
Whether the visit is for a short business trip or an extended stay, the Crowne Plaza Copenhagen Towers remains a practical and efficient choice.
Crowne Plaza Copenhagen Towers offers a high level of accessibility catering to guests with disabilities. The hotel features accessible rooms designed for ease of use and comfort with proper wheelchair accessibility being a notable highlight. Great accessibility and well-thought-out design make the hotel an appealing option for wheelchair users, ensuring easy access to rooms through functional elevators.
Guests with mobility issues find the hotel's facilities convenient and accessible. The location of the hotel is also considered accessible, further adding to the convenience. However, there are some areas for improvement mentioned, such as the need for better information about emergency stairs and ensuring all chairs and shower facilities are in good working order. Despite these minor issues, the hotel's overall architecture and accessibility for disabled guests receive favorable comments.
Crowne Plaza Copenhagen Towers by IHG, offers an opulent experience characterized by its luxurious rooms and ambiance. Guests are immersed in a setting filled with modern and stylish interiors, providing a high standard of comfort. The hotel's plush surroundings and top-tier facilities contribute to a truly luxurious feel. From its lavish lobby to spacious and lovely amenities, the hotel ensures a delightful stay. The overall experience is both plush and elegant, making it an ideal choice for a luxury vacation.
Crowne Plaza Copenhagen Towers by IHG, offers an exquisite setting ideal for a romantic getaway. The ambiance throughout the hotel is both elegant and romantic, creating a perfect atmosphere for couples. Guests will find the rooms quiet and conducive to a deeply intimate experience with romantic views enhancing the overall stay. The spacious rooms are specifically noted as being perfect for such escapes. Adding to the charm is the romantic and cozy atmosphere, perfect for creating unforgettable evenings. The decor of both the rooms and the hotel, as well as the breakfast offerings, contribute to the overall romantic experience. For dining, the restaurant provides an additional layer of satisfaction, further solidifying the Crowne Plaza Copenhagen Towers as a top choice for couples seeking a romantic retreat.
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Location
The surrounding area includes the expansive Fields shopping center, offering guests a variety of dining and shopping options within a five-minute walking distance. Moreover, the hotel's location near major highways makes it easily accessible for those traveling by car with convenient parking available.
Though the hotel is not located in the bustling center of Copenhagen, it's well-connected by public transportation with the metro providing quick access to the heart of the city in about fifteen minutes. This balance of a serene, suburban setting with efficient transport links makes it suitable for both short stopovers and extended stays.
Guests have praised the hotel's grand entrance and welcoming atmosphere, complemented by spacious rooms with marvelous views. The modern design and clean environment contribute to a comfortable and pleasant stay, further enhanced by the hotel's proximity to various amenities and transport hubs. Therefore, whether visiting for business, leisure or to attend an event, the Crowne Plaza Copenhagen Towers provides a convenient and well-connected base.
Breakfast
However, a few minor issues were mentioned, such as occasional delays in service, crowded conditions and some items not being replenished promptly. Despite these rare hiccups, the overall sentiment remains overwhelmingly positive, making the breakfast at Crowne Plaza Copenhagen Towers a standout feature for many guests. The variety and quality of food coupled with the attentive service ensure a satisfying start to the day for most visitors.
Dinner
The restaurant's pleasant atmosphere and friendly, attentive staff earn high marks, contributing to an enjoyable dining experience. Guests have praised the evening menu and the talent of the chef with the gala dinner for the "cake of the year" noted as super delicious despite some delays.
On the flip side, the dining experience is not without its drawbacks. Some issues noted include long waiting times for orders, a lack of vegetarian options and occasional difficulties with room service delivery. There were also reports of insufficient food replenishment and difficulty obtaining late-night meals. Additionally, changes in service hours not reflected online and occasional service mishaps, such as forgotten orders, were points of frustration for some guests.
Overall, while the Crowne Plaza Copenhagen Towers' dining services receive commendation for food quality and friendly service, there are areas that require improvement, particularly in the efficiency of service and availability of certain menu options.
Rooms
However, there are notable issues, particularly with maintenance and housekeeping. Many reviewers reported problems such as rooms not being cleaned daily, stained linens and an overall need for renovation. Specific complaints also include broken facilities, such as toilets that don't flush and air conditioning that fails to work in some instances.
The hotel's location and good connectivity to public transportation are appreciated, along with the courteous staff. Despite the recurring cleanliness issues and occasional maintenance setbacks, the spaciousness and comfort of the rooms make for a generally satisfactory stay.
Beds
However, the feedback isn't universally glowing. Some guests found the beds to be too hard or firm, which disrupted their sleep. There were also mentions of issues such as creaking beds and stains on bedspreads, though these were less common. Additionally, some guests felt the bed sizes were not as advertised with beds being smaller than expected.
Despite these inconsistencies, the overarching theme from the reviews suggests that the majority of guests enjoyed a good night's sleep with clean and comfortable beddings in a well-connected location. While improvements could be made, particularly with bed firmness and cleanliness, the Crowne Plaza Copenhagen Towers generally offers a restful accommodation experience.
Cleanliness
However, the feedback indicates a mix of experiences regarding room cleanliness. While some rooms were exceptionally clean and neat, others fell short of expectations. Guests occasionally encountered issues such as visible stains on cushions and curtains, dust under beds and poorly cleaned bathrooms, which detracted from their overall satisfaction. Additionally, reports of a constant smell of sewage, dirty upholstery and other hygiene lapses suggest variability in the housekeeping standards.
Despite some negative remarks, the consensus is that the hotel's general appearance is clean and well-kept with positive mentions of the restaurant and communal areas being maintained at a good level of cleanliness. Guests did note that while the hygiene of the rooms and facilities can be hit or miss, the friendliness and diligence of the cleaning staff were often appreciated when issues were addressed.
In summary, Crowne Plaza Copenhagen Towers maintains a generally high standard of cleanliness, though occasional inconsistencies and specific issues should be addressed to ensure a uniformly excellent guest experience.
Staff
Wi-Fi
However, some guests reported issues with a few mentioning weak or non-existent internet connections at times. Additionally, there was feedback about the unavailability of technology from 22:00 to 03:00, which could be inconvenient for late-night users. Despite these occasional drawbacks, the overall sentiment remains positive, emphasizing the generally fast and stable wifi network as a key amenity for travelers.
Gym
Parking
Parking is typically easy to navigate, though some find the underground lot a bit challenging to locate. The cost varies and some guests find the daily parking fee reasonable, though others consider it expensive or think the pricing could be more clearly communicated. Issues with parking charges have occurred for some, including unexpected fines and technical problems, but overall, the facilities are well-regarded.
Guests appreciate free parking options when available, though it's not always guaranteed. Overall, the parking at the hotel is well-structured and offers reasonable convenience for most travelers visiting Copenhagen.
Family
Many families appreciated the child-friendly amenities, including help with cribs for babies, heating up baby food and providing extra bedding upon request. The breakfast offered is particularly kid-friendly, contributing to a relaxed and pleasant start to the day. The hotel's thoughtful consideration for families extends to cozy bedtime stories and small children's beds, enhancing the overall experience.
The environment at the hotel is generally described as calm and accommodating, ideal for a quiet family stay. The friendly and understanding staff add an extra layer of comfort, addressing family needs diligently. Families found it easy to stay together in one room, reinforcing the hotel's suitability for family trips.
Despite some minor drawbacks, such as the occasional unattainability of additional beds and inconsistent room conditions, the positive experiences overwhelmingly prevail. Children’s enthusiasm for the kid's room and the enjoyment of spacious accommodations reflect the hotel's capability to cater to younger guests effectively.
Crowne Plaza Copenhagen Towers is particularly noted for being a great spot for events like New Year's Eve celebrations with children. Families expressed their intent to return, highlighting the hotel's successful delivery of a satisfying family-friendly experience.
4 Star
The breakfast offerings received positive remarks. The hotel's facilities and corporate environment were generally well-received, aligning with what one might expect from a business-oriented hotel. The high-quality setting and standards were appreciated by many guests, emphasizing the clean and professional vibe of the property.
However, some guests experienced discrepancies in service and amenities that fell short of four-star expectations. Concerns were raised about the deteriorating general state of the hotel over the years with some mentioning that the quality no longer matches the hotel's reputed standards. Issues with room service, particularly the limited options available after 11pm, were a recurring point of dissatisfaction. The breakfast, while good, also had room for improvement according to a few reviews.
There were notable grievances regarding the refund process in Euros and various service deficiencies that did not align with the expected four-star standards. Some travelers felt that more care and extras were needed to truly embody the four-star rating the hotel advertises. Overall, while the hotel succeeds in certain areas, a consistent theme in the reviews pointed to a need for enhancements in service quality and facility maintenance to fully meet the four-star criteria.
Business
The hotel presents itself as an ideal venue for business events with spacious and clean rooms tailored to the needs of business guests. The large desks and comfortable chairs in the rooms cater well to those who need to work during their stay. Wi-Fi reliability also stands out as a positive attribute for those needing seamless connectivity.
Although some areas, such as the business floor size and service consistency, have room for improvement, the overall feedback highlights this hotel as a commendable choice for business travel. While it lacks night room service and lounge access, the friendly staff and business-oriented facilities generally provide a smooth experience for business executives and conference attendees.
Whether the visit is for a short business trip or an extended stay, the Crowne Plaza Copenhagen Towers remains a practical and efficient choice.
Accessible
Guests with mobility issues find the hotel's facilities convenient and accessible. The location of the hotel is also considered accessible, further adding to the convenience. However, there are some areas for improvement mentioned, such as the need for better information about emergency stairs and ensuring all chairs and shower facilities are in good working order. Despite these minor issues, the hotel's overall architecture and accessibility for disabled guests receive favorable comments.
Luxury
Romantic
No, Crowne Plaza Copenhagen Towers by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza Copenhagen Towers by IHG.
Yes, Crowne Plaza Copenhagen Towers by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Copenhagen Towers by IHG.
Yes, Crowne Plaza Copenhagen Towers by IHG has a gym.
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