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Summary of reviewsCityHub Copenhagen stands out as an exceptional choice for travelers seeking a blend of modernity, comfort and convenience. Situated in the vibrant Vesterbro district, the hotel's strategic location places guests within easy reach of central attractions and local charms. The hotel is well-connected with public transportation with metro stations, bus stops and the central train station just a short walk away, making it effortless to explore the rest of Copenhagen. Additionally, the proximity to numerous restaurants, cafes, bakeries, supermarkets and local markets adds to its appeal, while still offering a peaceful retreat.
The hotel’s unique approach to breakfast has garnered mixed reviews. CityHub provides tokens for breakfast at nearby partner cafes, Kaffestuen Vesterbro and Grød Restaurant Vesterbro. While many guests appreciate the quality of the offerings, some find the portions small and the process somewhat confusing. Despite this, the arrangement allows guests to enjoy local dining experiences.
CityHub boasts a well-equipped kitchen facility where guests can prepare their own meals, adding convenience for longer stays. The kitchen and communal areas, though small, are highly praised for their functionality and cleanliness. Guests enjoy the pantry area for quick meals and the availability of beverages, enhancing the overall experience.
The capsule-style rooms are a highlight, offering a unique blend of comfort and innovation. Guests frequently praise the pods for being spacious and well-equipped with modern amenities like Bluetooth speakers, customizable lighting and USB charging ports. The beds are described as exceptionally comfy, enhancing the overall comfort. The cleanliness of both private and shared facilities is consistently lauded with bathrooms noted for being spotless and well-maintained.
Personalized and exceptional service from the staff, referred to as CityHosts, significantly enhances the guest experience. Described as super friendly and remarkably helpful, the staff offer valuable local insights and are always available, ensuring a welcoming and supportive atmosphere.
The hotel’s WiFi receives high praise for its impressive speed and reliability, crucial for both leisure and remote work. Guests appreciate the consistently strong connection throughout the property.
Overall, CityHub Copenhagen impresses with its innovative design, comfortable accommodations and attentive staff. The strategic location, modern amenities and cleanliness make it an excellent choice for exploring Copenhagen while enjoying a comfortable and memorable stay. Show more
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Cheap Hotel
This hotel offers a unique, tech-focused experience with its 'hubs' providing a modern take on capsule hotels. Its central location in Vesterbro provides easy access to food options and attractions. It is a budget-friendly option that doesn't compromise on style or convenience.
Hotel Taking Steps Towards Sustainability
Room Types
HubThis double room has air conditioning, as well as a Bluetooth music connection, USB ports and funky lighting.
Hub XLThis quadruple room has air conditioning and soundproofing, as well as a private bathroom.
Twin HubProviding free toiletries and bathrobes, this twin room includes a shared bathroom with a hairdryer. The twin room comes with air conditioning, a private entrance, soundproof walls as well as a wardrobe. The unit offers 2 beds.
Guest Reviews
Location
CityHub Copenhagen boasts an excellent location that brings convenience to its guests. Nestled within the city, it allows easy access to both central attractions and local charm. The hotel is well-connected to public transportation, featuring close proximity to metro stations and bus stops. Several reviews highlight that the metro, buses and the central train station are just a short walk away, making it effortless to explore the rest of Copenhagen.
Foodies will appreciate the numerous nearby restaurants, cafes and even some popular bakeries just around the corner. Supermarkets and local markets are also within walking distance, catering to daily needs without hassle. The vibrant Vesterbro district, where CityHub is situated, enriches the stay with its eclectic mix of shops, boutiques and a picturesque setting.
While not every guest found the location to be super central, many noted that major attractions and the city center are within comfortable walking distance or a short ride on public transport. This blend of accessibility and local flavor makes CityHub an ideal starting point for city explorers. Additionally, for those who prefer a quiet retreat after a day out, the location offers a peaceful respite without being too far removed from the action.
Overall, CityHub Copenhagen is commended for its strategic placement, enabling guests to effortlessly navigate Copenhagen's highlights while enjoying the amenities and atmosphere of its lively neighborhood.
Breakfast
CityHub Copenhagen has a unique approach to breakfast that receives mixed reviews from guests. Rather than offering breakfast on-site, CityHub provides guests with tokens that can be used at nearby partner cafés, specifically Kaffestuen Vesterbro and Grød Restaurant Vesterbro.
Many guests appreciate the convenience and the quality of the breakfast options at these partner locations. Kaffestuen, in particular, is praised for its delicious breakfast items, including yoghurt, granola, scrambled eggs and bacon, while Grod is noted for its excellent porridge. The majority of reviews highlight that the breakfast offerings, although good, include only a specific, limited menu and may not represent the full range of items available at the café if purchased directly.
Some guests feel that the breakfast portion sizes are too small and not adequate to start the day. Issues such as delayed service, limited food choices and confusion over how to access the breakfast have also been reported. Added concerns include the breakfast starting time (as late as 7:30 am), which is inconvenient for early travelers and a lack of clear information provided about breakfast redemption.
Additionally, several guests felt that the cost of the breakfast arrangement through the hotel was higher than it would be if they simply purchased items directly from the café. While some visitors were satisfied with the breakfast tokens, others recommend exploring other breakfast options available in the surroundings of the hostel.
Overall, while the unique breakfast system at CityHub Copenhagen has its fans, it leaves some room for improvement, particularly in terms of portion adequacy, clarity of instructions and value for money.
Dinner
CityHub Copenhagen offers a convenient and well-equipped kitchen facility for guests who prefer to prepare their own meals. The kitchen provides all the essentials needed for a quick meal, breakfast or dinner, ensuring a comfortable experience for longer stays. Guests have appreciated the availability of paper plates and disposable forks, although some have noted the absence of a standalone oven.
In addition to the kitchen, the hotel features a pantry area perfect for making soups and offers a variety of beverages such as wine, beer and coffee, which can be purchased using a wristband system for added convenience. The common areas, including the kitchen, are highly praised for their quality and functionality.
While the kitchen is small, it is reasonably equipped, though it lacks a diverse selection of sauces. For those looking to explore local flavors, nearby Kaffestuen comes recommended. Additional amenities like a sauna and the type of soap provided in the bathrooms further enhance the overall guest experience at CityHub Copenhagen.
Rooms
CityHub Copenhagen offers a unique blend of comfort and innovation with its capsule-style rooms. Guests frequently praise the hubs for being surprisingly spacious and comfortable with modern amenities like Bluetooth speakers, fun lighting options and USB charging ports. The pods are well-insulated, soundproof and provide a cozy environment perfect for a good night's sleep. While the rooms are compact, they are efficient and come with all the essential features needed for a short stay. Many visitors find the beds exceptionally comfy and the ambiance perfect for relaxation.
Guests appreciate the cleanliness of both the private rooms and shared facilities with bathrooms being notably spotless and well-equipped with shower gel, shampoo and ample space for belongings. The shared spaces, including a lounge and sauna, add to the hotel's attractive communal vibe. The efficient use of space in the rooms does not go unnoticed; it’s a smart design that maximizes comfort despite the small size.
However, some guests mention that rooms can get quite warm due to limited ventilation and luggage space might be tight for those with larger suitcases. Despite minor issues like the lack of chairs and limited room for hanging out, the hotel's modern touches and clean, cozy environment make it an excellent choice for those looking to explore the city and return to a comfortable base.
CityHub's central location offers easy access to a myriad of shops, cafes and restaurants, making it convenient for sightseeing. Overall, CityHub Copenhagen is praised for its innovative concept, privacy and great value for money, making it a memorable and delightful stay for travelers.
Beds
CityHub Copenhagen consistently impresses guests with its well-designed sleeping arrangements. Many noted that the beds are exceptionally comfortable, often described as super comfy, cosy or even like sleeping on a cloud. The size of the beds has also been mentioned positively with many finding them spacious enough even for two people.
Guests frequently praised the bedding, noting the mattress and pillows were soft and conducive to a good night's sleep. Terms like slept like a baby were common, indicating a relaxing and restful experience. Furthermore, the bed's integration with the high-tech pods adds to the allure, allowing guests to create their own ambiance with customizable lighting and speakers, which many found to enhance comfort and privacy.
However, there were occasional comments about the beds being too soft for some tastes or issues with pillow height, suggesting a need for a bit more variety or customization in these aspects. Some found the top bunks difficult to access due to high ladders, highlighting a potential challenge for certain guests.
Though there were isolated mentions of cleanliness concerns and uncomfortable mattresses, these were far outnumbered by the positive remarks. Overall, the comfort and innovative design of CityHub Copenhagen’s sleeping arrangements make it a standout choice for travelers seeking a blend of modernity and coziness.
Cleanliness
CityHub Copenhagen has received high praise for its cleanliness, making it a standout choice for a comfortable stay in the city. The hotel's aesthetic appeal is matched by its immaculate upkeep with both private pods and shared facilities consistently described as super clean, spotless and exceptionally maintained. Guests commend the well-designed bathrooms and showers, noting their spaciousness and the quality of amenities provided, including luxury toiletries and sufficient towels.
Communal areas such as kitchens and social spaces are not only clean but also well-organized, contributing to an overall pleasant atmosphere. The hotel's modern and practical design also resonates well with visitors, ensuring convenience and comfort.
However, occasional lapses in maintenance are noted, particularly with some hair found on bedding and countertops in women's bathrooms being wet at times. Additionally, the cleanliness levels can vary somewhat throughout the day due to high usage.
Despite these minor issues, the general consensus is overwhelmingly positive, highlighting CityHub Copenhagen as a top choice for cleanliness, comfort and modern amenities in a well-located setting.
Staff
In the vibrant heart of Copenhagen, CityHub stands out not just for its innovative design and cozy ambiance but significantly for its exceptional staff. Guest reviews paint a picture of a team that is consistently super friendly, remarkably helpful and always eager to assist. The CityHosts, as they are fondly referred to, offer a wealth of local knowledge, providing fantastic food suggestions and insightful location ideas, ensuring guests make the most of their stay in the city.
The staff is described as being always on hand, approachable and highly responsive, whether in person or through WhatsApp. This seamless availability creates a welcoming and supportive atmosphere, where guests feel the team goes above and beyond to cater to their needs. A notable highlight in many reviews is the personalized attention from specific staff members like Nelson, Tamara, Maryam and others, who added thoughtful touches to guests' experiences, further enhancing their stay.
Despite a few mentions of occasional inconsistencies, the overwhelming consensus is one of warmth, attentiveness and genuine hospitality. From a quick and efficient self-service check-in process to being able to leave luggage post-checkout, the staff at CityHub ensures that convenience is key. Whether it's a friendly greeting at the front desk, helpful advice on navigating Copenhagen or just a welcoming smile, the team’s dedication to customer service shines through.
Overall, the staff at CityHub Copenhagen plays a vital role in transforming a simple visit into an unforgettable experience, making it easy to see why so many guests would highly recommend this unique accommodation.
Wi-Fi
The WiFi at CityHub Copenhagen generally received high praise from guests for its impressive speed and reliability. Guests noted that the WiFi was fast with some even mentioning speeds reaching 200 Mbps, making it excellent for virtual meetings and remote work. The internet worked consistently well throughout the property, including both private rooms and common areas, providing a seamless and strong connection.
Some issues were noted, such as occasional disconnections and difficulties receiving an IP address. A few guests encountered unstable WiFi, particularly in the evenings, which led to intermittent connectivity problems. Despite these occasional glitches, many found the free WiFi to be a major plus during their stay.
The hotel's app, which offers various services, received mixed reviews. While it was praised for its functionality, including controlling room lights and providing a helpful map and chat service, some guests experienced problems with features like Bluetooth speakers and wireless charging pads.
Overall, the WiFi performance at CityHub Copenhagen was highly rated with most guests enjoying a positive and efficient internet experience during their stay.
No, CityHub Copenhagen doesn't have any pool.
No, a spa isn't available at CityHub Copenhagen.
No, CityHub Copenhagen doesn't allow dogs.
No, parking facilities aren't available at CityHub Copenhagen.