Best Western Plus Airport Hotel

Copenhagen 55.63719700, 12.64189200 , Kastruplundgade 15 (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Airport Hotel in Copenhagen is widely acknowledged for its strategic and convenient location. Just a 10-15 minute walk from Copenhagen Airport and near the Kastrup Metro Station, the hotel provides easy access to public transportation, making city center commutes quick and simple. Guests appreciate the peaceful neighborhood, nearby grocery stores, restaurants and areas like Amager beach, making it an excellent choice for both short and extended stays in Copenhagen. The hotel's proximity to the airport and city's attractions, combined with friendly staff and clean facilities, adds to its appeal for travelers.

Breakfast at the hotel is consistently praised for its excellent quality and variety. The morning buffet offers a diverse selection, catering to various tastes with American and continental dishes, fresh bread and a waffle maker for kids. The early start time of 5:30 am is especially beneficial for those with early flights. Despite occasional notes on pricing and menu repetition, the breakfast is deemed to offer good value for money.

While the rooms are lauded for their spaciousness and cleanliness, many guests highlight the need for updates and renovations. Positive reviews center on the large, well-lit and comfortable rooms, ideal for family stays. However, common complaints include dated décor, worn furniture, lack of air conditioning and inconsistent room temperatures. The clean and functional accommodations meet traveler’s needs but could benefit from modernization.

Cleanliness in the hotel receives mixed feedback. Although many guests commend the tidy rooms, clean bed linen and snow-white towels, there are reported issues with dirty carpets, stained upholstery and poorly maintained bathrooms. The dedication of staff to cleanliness and their friendly service is recognized, but an emphasis on regular maintenance and upgrades is recurring in reviews.

The hotel staff receive abundant praise for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming atmosphere, efficient service and accommodating nature of the staff. While there are occasional mentions of unfriendliness and unprofessional behavior, the majority of reviews reflect positive interactions with hotel employees.

Free Wi-Fi at the hotel offers varied experiences. Some guests note reliable and fast connectivity, while others report weak signals, inconsistent performance and frequent disconnections, particularly on higher floors or in certain areas of the room. Despite these issues, the provision of complimentary Wi-Fi is appreciated.

The gym facilities receive favorable reviews for being fully equipped, spacious and modern, though some guests find it challenging to locate or experience maintenance issues. Positive remarks include the comprehensive area with weights and workout equipment, adding value for fitness enthusiasts.

Parking at the hotel is generally found to be convenient with spacious and secure spots. Guests appreciate the availability of free parking and EV charging points. Though there are mixed opinions on parking costs, the overall consensus is positive with the parking facilities being functional and beneficial.

For families, the hotel offers a welcoming environment with family-sized rooms, a playground and child-friendly amenities. The breakfast variety, including kid-friendly options like waffles, is particularly appreciated. While minor issues such as outdated furniture are noted, the overall sentiment is that the hotel caters well to families seeking a comfortable and accommodating stay.

The nightlife around the hotel includes several bars and restaurants within walking distance, providing a mix of lively entertainment and a good atmosphere, although details about the nightlife are less extensive compared to other aspects of the hotel.

Overall, the Best Western Plus Airport Hotel is a strategically located, family-friendly hotel with commendable breakfast offerings, friendly staff, useful amenities and the opportunity for comfort and ease for travelers, despite areas in need of improvement.
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Dog Friendly Hotel
This hotel is pet friendly. It is a convenient option for travelers with pets.

Hotel with Parking
The hotel provides complimentary on-site parking for guests. This makes it a convenient choice for travelers with vehicles, especially near the airport.

EV charging stations  


Hotel with EV Charging Stations
While specific details are not available in the provided data, Best Western hotels often provide EV charging stations as part of their amenities, catering to environmentally conscious travelers.

3-Star Hotel
Best Western Plus Airport Hotel is a convenient option for travelers. It provides easy access to the airport and comfortable accommodations.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Cheap Hotel

Hotel with Gym

Room Types
Standard Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.

Superior Triple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 3 beds.

Deluxe Room with One Queen and One Single Bed A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious triple room. The unit has 2 beds.

Standard Twin Room The spacious double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV.

Superior Twin Room The spacious triple room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

King Suite A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious suite.

Guest Reviews
7.2
Good
Location
The Best Western Plus Airport Hotel in Copenhagen consistently garners praise for its strategic and convenient location. A mere 10-15 minute walk from Copenhagen Airport, the hotel is ideal for travelers seeking proximity without the hustle and bustle typically associated with airport hotels. Many reviews highlight its easy access to public transportation, particularly the nearby Kastrup Metro Station, which provides direct connections to the city center within minutes. The neighborhood is described as quiet and peaceful, offering a reprieve from travel while still being within walking distance of grocery stores, restaurants and picturesque areas like Amager beach. The local bus services and metro connections further enhance convenience, making the hotel a preferred option for layovers and early morning flights. The proximity to both the airport and the city's attractions, combined with friendly staff and clean facilities, positions the Best Western Plus Airport Hotel as a top choice for those visiting Copenhagen for both short and extended stays.

Breakfast
The breakfast at the Best Western Plus Airport Hotel consistently receives praise from guests. Reviewers highlight the excellent quality and variety of the morning buffet, often describing it as very nice, great and delicious. The buffet is noted for its extensive selection, catering to diverse tastes with options that include American and continental dishes, fresh bread and a waffle maker that delights kids.

Guests appreciate the early start time of 5:30 am, making it convenient for early flights. The breakfast service also stands out for its friendliness and efficiency. While there are mentions of expensive pricing and occasional repetition in the menu, the overall consensus is that the breakfast offers good value for money, especially given its abundant and varied choices. A few negative comments are related to specific items like cold scrambled eggs or the desire for more variety over extended stays. Despite minor critiques, the breakfast experience remains a significant highlight for many visitors at the hotel.

Dinner
Visitors to the Best Western Plus Airport Hotel generally have mixed feelings about the dining options available. Many reviews highlight the convenience of having a restaurant right next door, offering a pleasant atmosphere and good food. Guests consistently praise the quality of the lunch meals and the breakfast provided by the hotel. They also appreciate the varied menu of the restaurant, despite occasional comments about its limitations, such as the small selection of dishes and the inconsistency in menu availability.

Accessibility is another positive note with special provisions like a shower chair for reduced mobility guests and the option to order dinner via the reception when the kitchen is closed is particularly appreciated.

However, several reviews reveal a lack of on-site dining, indicating that the hotel itself does not offer dinner services. This has led some guests to seek alternatives, such as the nearby pizzeria, Chinese restaurant and other local eateries. Despite the variety of external dining options, many note that these establishments close relatively early, around 9:00 PM to 9:30 PM, leaving late arrivers with limited choices.

The dining area within the hotel has received some criticism as well with guests describing it as not cozy and even experiencing some issues with cleanliness and staff preparedness during peak times. There are also frequent mentions of the restaurant not being open on weekends and the advertised restaurant services not correspondingly aligning with the actual offerings, causing significant inconvenience to some visitors.

Overall, while the hotel's proximity to local dining venues is a plus, the limited and sometimes inaccurately advertised in-house dining services can be a drawback for those looking for convenient, late-night meal options.

Rooms
The 'Best Western Plus Airport Hotel' rooms have received a mix of feedback from guests. On the positive side, many reviewers appreciated the spaciousness of the rooms with some describing them as large, well-lit and comfortable—especially for family stays. Cleanliness was also frequently mentioned with rooms often noted as being clean and well-maintained. The proximity to the airport was another benefit highlighted by guests, making it a convenient choice for travelers.

However, several reviews pointed out that the rooms could use significant updates and renovations. Many found the décor dated and the furniture worn out with some rooms even described as run-down. Issues such as small, cramped bathrooms, lack of air conditioning and inconsistent room temperatures were common complaints. The general aesthetic and functionality of the rooms seemed to fall short for some, as they noted the rooms felt basic and sometimes not as clean as expected.

Overall, while the spaciousness and cleanliness of many rooms were appreciated, the need for modernization and more thorough maintenance were recurring themes. The hotel seems to offer basic, functional accommodations that adequately meet the needs of travelers but could benefit greatly from refurbishment and updates to enhance the guest experience.

Beds
The beds at Best Western Plus Airport Hotel have received mixed feedback from guests. Many visitors commended the beds for being comfortable with numerous mentions of cozy, soft and large beds contributing to a good night's sleep. Some reviews highlighted the clean and pleasant bedding, as well as spacious rooms with large or queen-sized beds that added to their overall comfort.

However, there are frequent remarks indicating issues with bed quality. A significant number of guests found the beds to be excessively soft, saggy or worn out, which made their sleep uncomfortable. Some complained about bed squeaking and uncomfortable or old mattresses that often led to an unpleasant night's rest. The pillows also received criticism for being either too small, thin or uncomfortable. Additionally, some guests were dissatisfied with the size of the beds, finding them either too small or too hard.

Despite these criticisms, the beds were generally considered adequate by some guests when considering the price. Overall, there were mixed sentiments about the beds; while some found them to be super comfortable and conducive to a restful sleep, others felt a need for improvement in terms of mattress quality and pillow comfort.

Cleanliness
The Best Western Plus Airport Hotel receives mixed reviews about its cleanliness. Many guests commend the hotel for its clean and functional rooms, emphasizing clean bed linen, snow-white towels and an overall tidy appearance. Rooms and bathrooms are often described as clean, neat and professionally maintained, creating a comfortable and pleasant stay for many visitors.

However, several reviews highlight areas requiring improvement. Guests note dirty carpets, stained upholstery and poorly maintained bathrooms with some mentioning specific issues like lime scale and mold. The need for better cleaning standards, regular maintenance and upgrades is mentioned frequently. Some rooms had a noticeable dust presence and certain areas of the hotel seemed worn down and neglected.

Despite these drawbacks, the staff's adherence to cleanliness is known and guests appreciate their friendly and attentive service. The importance of ongoing cleaning and maintenance is evident to keep up with guests' expectations. Overall, while the hotel offers a comfortable stay with clean basics, there is room for improvement in maintaining consistent cleanliness standards throughout the property.

Staff
The staff at the Best Western Plus Airport Hotel generally receive high praise for their friendliness, helpfulness and professionalism. Guests frequently mentioned that the reception and housekeeping staff were kind and accommodating, providing polite and reliable service. Many guests highlighted the excellent customer service, quick and smooth check-ins and efficient responses to requests. The hotel's atmosphere is often described as welcoming with staff being attentive and eager to assist.

However, there were occasional inconsistencies in the reviews. Some guests experienced unfriendliness and perceived a lack of hospitality from certain staff members. Instances of rudeness and unprofessional behavior were noted, particularly at the front desk and during check-in. Despite these occasional negative experiences, the overwhelming sentiment remains positive with many guests appreciating the warm and accommodating nature of the majority of the staff.

Overall, the staff's dedication to providing a pleasant stay seems evident, contributing significantly to the hotel's reputation for good service.

Wi-Fi
When evaluating the Wi-Fi at the Best Western Plus Airport Hotel, guests had a spectrum of experiences, albeit with a leaning toward the less favorable. Numerous reviews highlighted a complimentary Wi-Fi service with some guests noting a reliable and fast connection. However, specific feedback points to mixed performance, describing the Wi-Fi as average, moderate and occasionally good in terms of connectivity.

Dissenting voices were more prominent with many guests recounting challenges such as a weak signal, especially on higher floors or instances where the Wi-Fi was almost unusable. Reports of inconsistent and unstable connections were common and some guests had difficulties with the signal strength in certain parts of the room, notably experiencing better connectivity in unusual places like the bathroom.

For others, the Wi-Fi was not just problematic but nearly non-existent, leading to frustrations over very slow internet speeds and frequent disconnections. Several remarks were made about the need for improvement, as the Wi-Fi often disrupted work or leisure activities requiring a stable internet connection.

Despite these challenges, the offering of free Wi-Fi was appreciated by guests, even if the quality was not always up to par. For prospective visitors, it's advisable to manage expectations regarding Wi-Fi performance based on these collective insights.

Gym
The gym at the Best Western Plus Airport Hotel offers a range of experiences for guests. Reviews highlight a mix of positive and noteworthy aspects. Many guests appreciated the fully equipped and spacious gym facilities located in the basement, often referred to as Karstrup Fitness. Guests found this fitness center to be a modern and comprehensive area complete with weights, benches and steps.

However, there were some criticisms related to equipment maintenance and a lack of clear instructions on how to find the gym, which some found intimidating. Despite this, those who did use the workout facility described it as terrific and well-organized. There's also a nice ground floor lounge gym area where guests can relax.

A few reviews mentioned issues such as the gym being closed during expected hours and staff being unaware of the gym's existence, which could be areas for improvement. Overall, the fitness room and gym were deemed functional, nice and a valuable amenity for fitness enthusiasts.

Parking
Guests at the Best Western Plus Airport Hotel generally found the parking options to be convenient and satisfactory. Many reviewers appreciated the availability of spacious and secure parking spots at the hotel and several highlighted the benefit of having free parking included. The parking facilities were often described as easy to navigate with ample space and safety being notable positives.

Parking at the entrance and behind the hotel were particularly convenient features that guests found pleasing. The hotel also offers the benefit of car chargers, catering to electric vehicle owners. Despite some mentions of limited space at peak times, parking was usually not a major hassle for visitors.

However, there were mixed opinions on the cost of parking. Some found the rates to be cheap or reasonably priced, while others thought it was relatively expensive. Particular attention was drawn to the necessity of registering cars to avoid receiving fines, as a few guests encountered issues due to non-registration.

Overall, the parking experience at the Best Western Plus Airport Hotel was predominantly positive with guests finding it functional and beneficial for their stays.

EV charging stations
Best Western Plus Airport Hotel offers electric vehicle (EV) charging facilities with several charging points available for guests' use. The hotel's dedication to providing EV charging is affirmed by positive evaluations from guests, though there was a mention of an EV charger being broken, which may require attention. Overall, guests acknowledge the convenience of the charging stations, noting their inclusion and the availability of suitable charging infrastructure.

Family
The Best Western Plus Airport Hotel offers a warm and welcoming environment for families. With its family-sized rooms, including options for additional beds, microwaves and fridges, it's well-equipped for travelers with young children and babies. The hotel features a small playground behind the building and children-friendly furniture, making it an ideal choice for families looking to keep their little ones entertained. The breakfast receives high praise, particularly for its variety and kid-friendly options like self-made waffles and a pancake machine.

The hotel's location stands out as convenient, both for those visiting family and exploring local amenities, including a popular pizzeria across the street. Many reviews highlight the safe and friendly atmosphere, ensuring a comfortable stay for families. The attentive staff and convenient shuttle service further enhance the family-friendly experience.

However, it's worth noting that some reviewers mentioned minor issues, such as outdated furniture and small bathrooms and suggested adding more family interaction spaces. Despite these minor hiccups, the overall sentiment is that the Best Western Plus Airport Hotel is a great choice for families seeking a peaceful and accommodating stay.

Nightlife
The nightlife around Best Western Plus Airport Hotel offers a mix of lively entertainment and a good atmosphere. Guests can find several bars and restaurants within walking distance, making it convenient to enjoy an informal evening out. The neighborhood maintains a relatively quiet and serene setting, ensuring a peaceful stay despite the nearby nightlife options. While the surrounding area may be quieter, those looking for a bit of excitement will not be disappointed by the local venues available for a good time.

3 Star
The Best Western Plus Airport Hotel offers a reasonably priced and functional experience, well-suited for travelers seeking a cost-effective stay near Kastrup Airport. While the amenities may not match those of leading luxury hotels, this three-star establishment delivers good value for its price point. Guests frequently commend the convenience of early breakfast options and the close proximity to the airport, making it an ideal choice for those with early flights.

The check-in process is often highlighted as a positive aspect with guests appreciating the efficiency and friendliness of the staff. Cleanliness and room comfort generally adhere to Best Western standards, contributing to an overall satisfactory stay. While some reviews suggest that the hotel doesn't quite deserve its three-star rating and should not have the "Plus" designation, others feel it exceeds expectations for a mid-range budget hotel.

The location in a quiet suburb is another advantage, providing a serene environment away from the hustle and bustle of the city. The breakfast has been reviewed as above average for a three-star hotel, adding to the appeal for budget-conscious travelers. While not without its critics, who sometimes rate it lower than three stars, the hotel remains a recommendable option for those looking for affordability and convenience near the airport.

Business
Best Western Plus Airport Hotel appears to be a practical option for business travelers, noted for its convenience and suitable amenities. Its strategic location near the metro and buses makes it easily accessible, particularly beneficial for early flights or quick stopovers. The hotel provides business-friendly environments, including appropriate office set-ups and workspaces in the cozy lobby, which cater well to those on business trips or work conferences.

Though described as functional with simple furnishings, the hotel's accommodations are well-prepared to suit multiple guests. The efficient reception staff and easy check-in process further enhance its suitability for business stays. Additionally, the surrounding area offers several fast-food options, adding a layer of convenience for busy travelers. With its good internet connectivity and helpful staff, this hotel stands out as a reliable choice for business visits and meetings in Copenhagen, particularly in the Kastrup area.

Dog Friendly
The Best Western Plus Airport Hotel is well-reputed for its dog-friendly facilities and services. Guests frequently highlight the accommodating policies and the welcoming environment for pets. The hotel accepts dogs of all sizes and usually allows multiple dogs. The yard provided for dogs is noted as a beneficial feature, providing a convenient space for pets to roam. The pet-friendly staff receive positive remarks, contributing to a hospitable atmosphere for both guests and their furry companions. Clean, functional rooms and the availability of a lounge with a fridge and microwave are appreciated amenities that further enhance the stay. Overall, this hotel stands out as a favorable option for travelers with pets.


No, Best Western Plus Airport Hotel doesn't have any pool.

No, a spa isn't available at Best Western Plus Airport Hotel.

Yes, Best Western Plus Airport Hotel welcomes dogs.

Yes, parking facilities are available at Best Western Plus Airport Hotel.

Yes, Best Western Plus Airport Hotel has a gym.

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