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Summary of reviewsHotel Lago Azul is situated in a prime location on the shores of Lake Titicaca, offering guests breathtaking panoramic views that enhance their visit to this picturesque region. The hotel's proximity to both the harbor and town center, along with the ease of access to Isla del Sol, provides guests with a perfect blend of tranquility and convenience for exploring local attractions. Rooms are described as clean, comfortable, and spacious, equipped with amenities such as USB plug-ins, though some guests noted a need for more storage solutions and minor issues with soundproofing. Nonetheless, the views of the lake, especially at sunrise and sunset, along with serene balcony experiences, are highly praised.
Guests are warmly welcomed by a friendly and attentive staff, enhancing customer satisfaction with notable gestures such as assisting with luggage and providing free water refills. Despite language barriers, staff dedication and kindness remain a highlight of the stay. Moreover, the hotel's breakfast offerings receive largely positive feedback, with guests enjoying a variety of fresh pastries and hearty options like eggs and pancakes. While service delays and room size limit some aspects of the dining experience, the friendly service staff and overall breakfast quality contribute positively to guests' perceptions.
The hotel's commitment to cleanliness also stands out in guest reviews. Guests frequently note the meticulous upkeep of rooms and common areas, adding to a pleasant olfactory environment free from unpleasant odors. The attentive cleaning staff ensures hygienic conditions, contributing to the hotel's high standard of excellence. While the free WiFi service varies in reliability, particularly in personal rooms, it generally works better in common areas, which may require guests to adjust their connectivity expectations.
The comfortable beds in Hotel Lago Azul are another attribute commonly appreciated by guests, ensuring restful nights with cozy comforters, and, when needed, extra blankets or heaters to enhance comfort in cooler weather. All of these qualities contribute to a satisfying stay that aligns with expectations of a three-star hotel. Although room for improvement exists in terms of addressing minor inconsistencies in pricing, and some facilities are basic, Hotel Lago Azul delivers a memorable experience through its serene setting, exceptional views, and attentive service. Show more
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Hotel with Parking
This hotel offers accommodations with parking facilities for guests. The parking is located near the hotel.
Family Friendly Hotel
3-Star Hotel
Room Types
Double Room with Balcony and Lake ViewThis double room has a balcony with views of the lake and a cable TV. It offers private bathroom facilities.
Triple Room with Lake ViewFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a wardrobe, a flat-screen TV with cable channels and lake views. The unit has 3 beds.
Family Room with Balcony and Lake ViewProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room provides a wardrobe, a flat-screen TV with cable channels and lake views. The unit offers 2 beds.
Twin Room with Lake ViewThis twin room offers views of the lake, a cable TV and private bathroom facilities.
Triple Room with Mountain ViewOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a wardrobe, parquet floors, a flat-screen TV with cable channels and mountain views. The unit offers 3 beds.
Twin Room with BalconyProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as lake views. The unit offers 2 beds.
Double Room with Lake ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a wardrobe, heating, a flat-screen TV with cable channels and lake views. The unit has 1 bed.
Family Room with Balcony and Lake ViewThe unit has 3 beds.
Quadruple Room with Mountain ViewThe unit offers 4 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Lago Azul boasts a prime location on the shores of Lake Titicaca, offering guests breathtaking views directly from their rooms and balconies. Situated near the harbor and beach, the hotel provides easy access to boats departing to the picturesque Isla del Sol. Guests appreciate its proximity to the town center and various dining options, ensuring convenience without sacrificing tranquility. The majestic backdrop of the lake and stunning views at dawn in Copacabana underscore the hotel's appeal. Rooms are clean and comfortable, and the friendly staff adds to the pleasant experience. With its combination of idyllic scenery and accessibility to local attractions, Hotel Lago Azul provides a perfect vantage point for exploring this wonderful region.
Breakfast
Hotel Lago Azul has received generally positive feedback regarding its breakfast offerings. Guests appreciate the variety and freshness of the food, with mentions of delicious pastries and fresh orange juice being highlights. The breakfast buffet is often described as very good, offering a range of options including eggs and pancakes, which have been well received. Many guests note that the breakfast is plentiful and diverse, catering to different tastes.
While most reviews praise the quality and variety, some suggest that there is room for improvement in terms of the menu's extensiveness. A few reviews pointed out that the breakfast service could be a bit slow at times, particularly when ordering specific items like fried eggs. Despite these minor critiques, the overall sentiment leans towards satisfaction, with guests often noting the cleanliness of the dining area and the friendly service staff. The consistent positive remarks indicate that breakfast at Hotel Lago Azul is a notable part of the guest experience.
Rooms
Hotel Lago Azul offers beautifully positioned rooms with breathtaking views of Lake Titicaca, making it an appealing choice for travelers seeking scenic relaxation. Many guests appreciate the comfortable and spacious accommodations, often complemented by amenities such as USB plug-ins and a cozy atmosphere. Heating in the rooms adds an extra layer of comfort, especially in the cold weather, although some guests noted issues with the room's warmth and soundproofing.
The cleanliness of the rooms frequently earns praise; regular housekeeping ensures a tidy environment, despite occasional concerns about dirty or odorous bathrooms. Rooms are generally well-equipped, with comfortable beds and ample space to unwind. However, guests sometimes find the lack of essential storage solutions, such as closets, and small room sizes, a bit inconvenient.
Guests with a view of the lake highlight the experience as a major plus, particularly enjoying the tranquil moments at sunrise and sunset from private balconies. Although some facilities are basic, the combination of excellent views, comfortable beds, and proximity to the lake makes staying at Hotel Lago Azul a memorable experience.
Beds
At Hotel Lago Azul, guests consistently highlight the comfort of their bed experiences. The beds are widely praised for being especially comfortable, with many describing them as extra comfortable or perfect for a good night's sleep. The hotel appears to pay attention to the finer details, offering cozy comforters and ensuring guest satisfaction by providing extra blankets and heaters when needed. The positive feedback extends beyond the beds themselves, with comments on the cozy nature of the rooms and the overall cleanliness, enhancing the relaxing atmosphere. Accompanying these comforts is a spectacular view that adds to the delight of staying in such a welcoming environment. Guests also note the additional pleasure of a good breakfast, contributing to a complete and satisfying hotel experience.
Cleanliness
Hotel Lago Azul consistently impresses guests with its exceptional cleanliness. The rooms are not only meticulously clean but also comfortable, featuring amenities like fresh towels and bathrooms. The facilities are maintained in excellent condition, ensuring a pleasant stay for visitors. Guests appreciate the stunning views from the balconies and beds, adding an extra layer of enjoyment to their experience.
The hotel's strategic location near the lake shore is a bonus, allowing for serene views and easy accessibility. The helpful and attentive cleaning staff play a significant role in maintaining the high standard of cleanliness. Guests frequently highlight the absence of unpleasant odors, noting a pleasant smell throughout the premises.
With cleanliness being a recurring theme, Hotel Lago Azul delivers a seamless experience complemented by good breakfast options and impeccable service. This attention to detail in maintaining cleanliness and comfort ensures that the hotel lives up to, and often exceeds, guest expectations.
Staff
Hotel Lago Azul's staff receives high praise for their friendliness and attentiveness, consistently offering helpful and kind service to guests. Visitors frequently mention the positive interactions they have with the personnel, highlighting their ability to make everyone feel welcome and cared for. The staff displays a commendable level of attentiveness, with some members going the extra mile by assisting with luggage and ensuring an enjoyable breakfast experience. Their helpfulness is further demonstrated by small but meaningful gestures, like refilling water bottles at no extra charge. Despite a language barrier, as not all staff members speak English, their dedication to excellent service shines through in their actions and the overall positive treatment of guests. While the atmosphere during the low season can be quieter, the quality of staff service remains a standout aspect of the hotel.
Wi-Fi
Hotel Lago Azul provides a mixed experience when it comes to internet connectivity. While many guests found the WiFi to be good or very good, particularly in the common areas, others experienced challenges with unstable connections and difficulties accessing the internet in their rooms. The WiFi service appears to be more reliable in shared spaces, suggesting that guests might enjoy a better online experience outside of their personal accommodations. Travelers looking to stay connected may need to manage expectations and potentially rely on common areas for more consistent service.
3 Star
Hotel Lago Azul, a three-star establishment, generally aligns with expectations for its star rating. The hotel is situated in a prime location, making it a convenient choice for travelers. While the amenities and services are adequate, they are not luxurious, which is typical for a hotel of this caliber. Some guests have noted issues with pricing discrepancies, including charges that did not match the booking app or were calculated using an unofficial exchange rate. Despite these concerns, the hotel is making efforts to accommodate group bookings, indicating a potential for enhanced service in the future. Overall, it provides a satisfactory experience for those seeking a standard three-star accommodation.
No, Hotel Lago Azul doesn't have any pool.
No, a spa isn't available at Hotel Lago Azul.
No, Hotel Lago Azul doesn't allow dogs.
Yes, parking facilities are available at Hotel Lago Azul.