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Summary of reviewsSpark by Hilton Walker Grand Rapids North is well-regarded by many guests for its strategic location, offering convenient access to I96 and proximity to downtown Grand Rapids, nearby attractions, and Grand Valley State University. This advantage allows visitors to enjoy a quieter stay while remaining close to essential amenities, including nearby dining options like Starbucks and McDonald's.
Guests often highlight the newly updated rooms for their cleanliness and modern feel, contributing to a comfortable stay. Many find the beds comfortable, although there are mixed reviews regarding their condition and comfort. The staff frequently receives praise for their friendliness and helpfulness, contributing positively to the overall guest experience. Noteworthy individuals, particularly Lori, stand out for their exceptional service even during inconvenient moments, enhancing the welcoming atmosphere.
Cleanliness is generally a strong point, with guests appreciating the clean rooms, bathrooms, and overall environment, despite occasional inconsistencies reported in specific areas like the pool and lobby. The pool itself is spacious and family-friendly, although guests suggest improvements in temperature and safety updates for an even better experience.
While the breakfast service requires attention, with limited offerings and occasional appliance issues, the hotel's appeal lies in its prime location, modern and clean accommodations, and attentive staff. With some enhancements, especially in breakfast variety, bed comfort, and pool amenities, Spark by Hilton Walker Grand Rapids North could further elevate the guest experience and maintain its favorable reputation.
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Hotel with Rooms With Jacuzzi / Hot-tub