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Summary of reviewsHoliday Inn Express & Suites Maumelle by IHG receives positive feedback from guests for its strategic location, excellent service, and pleasant amenities. The hotel is situated conveniently close to the interstate yet maintains a serene and quiet environment, making it ideal for visitors wanting to explore North Little Rock without the city's hustle and bustle. Guests commend the appealing location, underlined by a delightful breakfast experience and an inviting outdoor patio.
Breakfast at the hotel is frequently praised for its variety and quality. Guests appreciate the delicious options, such as rapidly prepared pancakes and particularly enjoyable cinnamon buns. The availability of a complementary dinner further enhances the appeal, offering convenience and value for visitors. Despite occasional overcrowding, the meal offerings are celebrated for contributing positively to the overall stay.
Rooms at the hotel receive mixed reviews, though many guests highlight their spaciousness and cleanliness, especially the newly renovated ones. Suites are applauded for their ample size and suitability for families. Comfortable beds are often noted, although opinions on firmness vary. Some guests raise concerns about cleanliness issues, particularly in bathrooms, and mention worn furnishings, with a few instances of mold or odors. Comments about the condition of sofa beds and the absence of room-darkening shades and USB ports also surface. Nevertheless, the general consensus is that the rooms are satisfactory, if not perfect.
Cleanliness throughout the hotel is predominantly rated positively. Guests frequently describe the property as clean and well-maintained, reflecting a high standard of upkeep. Friendly staff contribute to the warm and welcoming environment, with the professionalism and attentiveness of the team being notably praised. Despite occasional minor issues, such as finding hair in the tubs, the prevailing impression is one of cleanliness and order.
Overall, the staff's exceptional hospitality greatly enhances the guest experience. They are consistently recognized for their friendliness, attentiveness, and professionalism, leaving a lasting impression and contributing to the hotel's welcoming reputation. The comfortable beds, despite mixed opinions on firmness, generally provide a restful night's sleep, though there are some reports of discomfort related to sofa bed conditions.
In summary, the Holiday Inn Express & Suites Maumelle by IHG stands out for its excellent location, high-quality breakfast, and exceptional staff service, ensuring a pleasant stay for most guests, despite a few areas that could benefit from improvement.
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Hotel with Rooms With Jacuzzi / Hot-tub
