Hotel Terme Capasso
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Summary of reviewsHotel Terme Capasso is lauded as a tranquil haven nestled amidst lush greenery and natural hot springs, making it an ideal destination for relaxation. The serene environment, scenic mountain views and soothing sounds of a nearby river create a perfect retreat for nature lovers and those seeking peace. The hotel's setting provides easy access to nearby services and restaurants for visitors traveling by car, though it necessitates travel for evening outings or city visits.
The hotel's spa stands out with its spectacular thermal pools and excellent massage services garnering high praise. Guests particularly enjoy the unlimited access to the thermal pools, which enhances the overall serene experience. The clean and well-maintained structure of the spa, despite being on the smaller side, contributes to its allure, offering a dream-like experience.
Breakfast at Hotel Terme Capasso earns frequent commendation for its abundant selection and high quality, featuring a variety of sweet and savory options with local products and semi-artisanal cakes. Even though some suggest room for improvement in terms of international options and occasionally noted repetitiveness, the breakfast remains a satisfying highlight for many guests.
Rooms at the hotel are generally well-received for their modern design, spaciousness and cleanliness. Recent renovations have contributed to the positive experience with guests appreciating the cozy, well-furnished and comfortable accommodations. Minor issues such as noise disturbances and occasional maintenance needs are noted, but overall, the rooms provide a welcoming and comfortable stay.
Cleanliness is a consistent high point with meticulous daily cleaning of rooms and bathrooms. The hotel's common areas, including the pools and thermal baths, are also well-maintained, contributing to a clean and inviting atmosphere that enhances the guest experience.
The staff at Hotel Terme Capasso receive high marks for their professionalism, kindness and availability. The reception staff, in particular, are praised for their welcoming and accommodating nature, creating a peaceful and supportive atmosphere. Minor issues with early morning noise from housekeeping and occasional less friendly interactions do occur, but overall, the service is exceptional.
The hotel's swimming facilities, including numerous thermal pools with varying temperatures, are a major attraction. The thermal pools, surrounded by lush greenery, offer a relaxing and serene environment. Despite occasional overcrowding and maintenance issues, the pools are consistently praised for their cleanliness and relaxing nature.
For families, the hotel provides an inviting atmosphere with structures catering specifically to families and children. The spacious family rooms and the comfortable, thermal pools contribute to a relaxing family vacation, making it a recommended spot for family relaxation, despite occasional noise and cost considerations.
Wi-Fi experiences are mixed with some guests praising the strong and reliable connection while others report issues with instability or poor performance. This variability suggests room for improvement to ensure consistent, high-quality internet access.
Dinner experiences are varied with some guests enjoying high-quality and delicious food, while others feel the high prices and limited menu options detract from the experience. The overall consensus suggests room for improvement in the dining offerings to match the standards of the rest of the hotel.
Beds receive mixed reviews with some guests finding them extremely comfortable, while others cite issues with hard or worn-out mattresses and inadequate pillows. Improvements in this area could enhance overall sleep quality.
Overall, Hotel Terme Capasso offers a beautiful, peaceful setting with excellent amenities for relaxation, particularly its spa and thermal pools. Cleanliness, friendly staff and a satisfying breakfast contribute to a positive experience, though some areas such as dinner options, bed comfort and Wi-Fi connectivity could benefit from enhancement to fully meet the expectations of a four-star establishment.
Categories
The hotel's spa stands out with its spectacular thermal pools and excellent massage services garnering high praise. Guests particularly enjoy the unlimited access to the thermal pools, which enhances the overall serene experience. The clean and well-maintained structure of the spa, despite being on the smaller side, contributes to its allure, offering a dream-like experience.
Breakfast at Hotel Terme Capasso earns frequent commendation for its abundant selection and high quality, featuring a variety of sweet and savory options with local products and semi-artisanal cakes. Even though some suggest room for improvement in terms of international options and occasionally noted repetitiveness, the breakfast remains a satisfying highlight for many guests.
Rooms at the hotel are generally well-received for their modern design, spaciousness and cleanliness. Recent renovations have contributed to the positive experience with guests appreciating the cozy, well-furnished and comfortable accommodations. Minor issues such as noise disturbances and occasional maintenance needs are noted, but overall, the rooms provide a welcoming and comfortable stay.
Cleanliness is a consistent high point with meticulous daily cleaning of rooms and bathrooms. The hotel's common areas, including the pools and thermal baths, are also well-maintained, contributing to a clean and inviting atmosphere that enhances the guest experience.
The staff at Hotel Terme Capasso receive high marks for their professionalism, kindness and availability. The reception staff, in particular, are praised for their welcoming and accommodating nature, creating a peaceful and supportive atmosphere. Minor issues with early morning noise from housekeeping and occasional less friendly interactions do occur, but overall, the service is exceptional.
The hotel's swimming facilities, including numerous thermal pools with varying temperatures, are a major attraction. The thermal pools, surrounded by lush greenery, offer a relaxing and serene environment. Despite occasional overcrowding and maintenance issues, the pools are consistently praised for their cleanliness and relaxing nature.
For families, the hotel provides an inviting atmosphere with structures catering specifically to families and children. The spacious family rooms and the comfortable, thermal pools contribute to a relaxing family vacation, making it a recommended spot for family relaxation, despite occasional noise and cost considerations.
Wi-Fi experiences are mixed with some guests praising the strong and reliable connection while others report issues with instability or poor performance. This variability suggests room for improvement to ensure consistent, high-quality internet access.
Dinner experiences are varied with some guests enjoying high-quality and delicious food, while others feel the high prices and limited menu options detract from the experience. The overall consensus suggests room for improvement in the dining offerings to match the standards of the rest of the hotel.
Beds receive mixed reviews with some guests finding them extremely comfortable, while others cite issues with hard or worn-out mattresses and inadequate pillows. Improvements in this area could enhance overall sleep quality.
Overall, Hotel Terme Capasso offers a beautiful, peaceful setting with excellent amenities for relaxation, particularly its spa and thermal pools. Cleanliness, friendly staff and a satisfying breakfast contribute to a positive experience, though some areas such as dinner options, bed comfort and Wi-Fi connectivity could benefit from enhancement to fully meet the expectations of a four-star establishment.
Hotel with Spa
Popular among guests booking spa hotels in Campania. It is known for its thermal spa and wellness facilities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Hotel Terme Capasso
License: 15065046ALB0011, IT065046A1AUYJCSRD
Guest Reviews
Location
Among its highlights are an excellent spa center, impeccable massage services and a satisfying breakfast, making it a great place for unwinding after a long trip. Nature lovers will appreciate the peaceful and green surroundings with opportunities for hiking and exploring small picturesque towns within a 30 km radius. Despite the isolation from busy city life, the location is convenient for accessing the thermal baths and other local attractions.
However, it's worth noting that some guests found the location to be too peripheral, necessitating travel by car for evening outings or visits to cities. Noise from a nearby pizzeria and bar could be a nuisance, especially for those staying in rooms facing the street. Guests recommend choosing accommodations in the main hotel building rather than the annex to avoid these disturbances.
In summary, Hotel Terme Capasso provides a beautiful, peaceful setting with excellent amenities for relaxation, though its remote location requires adequate planning for travel and dining options.
Breakfast
However, some reviewers note room for improvement, specifically mentioning the lack of international options and freshly prepared fruit. A few criticisms also point to the repetitive nature of the selection for extended stays, the presence of packaged juices and occasional incidents with insects on uncovered food items. Despite these minor drawbacks, the breakfast at Hotel Terme Capasso generally leaves a positive impression with its rich, varied and high-quality offerings, making it a highlight for many guests.
Dinner
On the downside, numerous reviews criticized the food for being unappetizing or compared it unfavorably to basic cafeteria fare. Issues like overcooked pasta, poor food presentation and lukewarm reception from waitstaff detracted from the dining experience. Some specifically found the restaurant's kitchen to be mediocre or poor in quality and a few described the dishes as inedible.
Overall, while some patrons enjoyed their meals, the general consensus is that the restaurant’s quality and service need improvement. Higher prices and small portions were significant sticking points, suggesting that the dining experience could benefit from a revamp to meet the standards of the rest of the hotel.
Rooms
However, some guests have mentioned issues such as noise from mini-fridges, early morning disturbances from cleaning staff and insufficient soundproofing. There have been occasional complaints about older rooms needing maintenance and some lacking thorough cleaning. Instances of inadequate air conditioning, cramped spaces and uncomfortable mattresses were also highlighted. Nonetheless, the overall sentiment leans towards satisfaction with the clean, spacious and well-maintained rooms, providing a comfortable stay in a modern and welcoming environment.
Beds
However, many reviews suggest that the mattresses and pillows are often uncomfortable with descriptions such as too hard, worn out, misshaped and outdated. The issue of two single beds pushed together instead of a proper double bed also appears frequently, contributing to discomfort for some guests. Low and small pillows also draw criticism with some guests feeling they provided little support.
Despite these concerns, some guests did manage to find a great bed and spacious, comfortable bedding, but overall, improvements in mattress and pillow quality are needed to enhance sleep quality.
Cleanliness
Common areas such as the pools and thermal baths are particularly well-cared for, adding to the overall clean and inviting atmosphere of the hotel. The cleaning staff, while facing occasional communication barriers, are generally recognized for their diligent work, ensuring that cleanliness remains top-notch throughout the premises.
Despite some isolated reports of cleaning issues and the need for maintenance in certain areas, the broad consensus is that Hotel Terme Capasso is a very clean establishment. The combination of clean and tidy rooms, well-maintained facilities and a welcoming, hospitable staff enhances the guest experience, making it a highly recommended destination for relaxation and wellness.
Staff
However, a few minor issues were mentioned, such as housekeeping staff being noisy in the hallways early in the morning and some staff in specific areas, such as the thermal pool and breakfast room, being less friendly or efficient. Additionally, there were occasional remarks about staff not speaking German or English and some instances of less empathetic service.
Despite these occasional lapses, the majority of reviews highlight the impeccable service, attentiveness and the genuine hospitality that guests experience, making Hotel Terme Capasso a favored destination for many returning visitors.
Wi-Fi
However, not all experiences have been positive. Several guests reported significant issues with unstable, slow or even non-existent Wi-Fi. Some described the connection as sporadic, pointing out frequent problems and poor internet performance. Others even stated that the Wi-Fi was terrible, non-functional and lacked sufficient power.
Overall, while some guests enjoyed a hassle-free internet experience, others encountered considerable difficulties staying connected during their stay at Hotel Terme Capasso.
Spa
Visitors appreciate the unlimited access to the thermal pools and the convenience of taking a dip even in the evening. The sulfur-rich waters and the thermal baths are frequently noted for their soothing and therapeutic qualities, offering a fulfilling spa experience. Some guests find the spa department and facilities nearly perfect, mentioning the spa treatments, massages and overall wellness services as excellent.
The structure of the spa is clean organized and operates at high standards, although it is described as on the smaller side by some. Despite the occasional criticism regarding the size and the exorbitant pricing of certain spa services, the term “wonderful” often reappears in guest feedback.
While a few visitors reported maintenance issues or closures during their stay, most found the amenities to be in good working order. The spa's ability to promote relaxation, along with its comprehensive spa circuit and superb outdoor thermal pools, is a recurring theme.
Overall, the spa at Hotel Terme Capasso is highly recommended for its beautiful and effective facilities, providing a dream-like experience with relaxing thermal pools and a satisfying array of spa treatments.
Pool
The thermal baths and open pools, noted for their cleanliness, contribute to a serene atmosphere, enhanced by the lush greenery of the surrounding thermal park. Guests appreciate the thermal pools for their relaxing and inviting nature with many facilities such as whirlpools adding to the overall enjoyment. Despite some comments about occasional overcrowding and maintenance issues, the thermal pools are consistently praised as a major attraction of the hotel.
Though there are occasional mentions of certain pools being out of service or under renovation, the offered variety—indoor, outdoor and heated options—ensures that visitors have ample opportunity to unwind. The spa center with its impeccable massages, further complements the experience, making Hotel Terme Capasso a top choice for those seeking thermal water relaxation and wellness.
Family
The hotel's highlight is undoubtedly the beautiful pool area with warm thermal water. These family-friendly pools received praise for being very comfortable for children, making them a perfect spot for families to unwind together. The pool service area also added to the overall pleasant and relaxing atmosphere.
While some guests noted occasional noise from neighboring families, which detracted from the experience for some, the overall consensus remained positive. Guests often mentioned enjoying the serene setting and would recommend Hotel Terme Capasso to other families looking for a space to relax and enjoy time together.
Though some reviews mentioned that the vacation could be pricey for families with lower to medium incomes, the quality of the amenities and the family-oriented atmosphere were highlighted as significant positives.
4 Star
Guests have pointed out a range of issues, including outdated furniture, broken heaters and air conditioners. Basic amenities like toilet seats were reported missing and towel and bathrobe quality were found wanting. The standard of the spa and pools also failed to meet expectations.
Service quality appeared inconsistent with some guests highlighting the need to personally request simple services like coffee from the porter. The restaurant, although having quality offerings, was often described as mediocre and not reflective of a four-star hotel.
Structural inadequacies were notable, such as the two main buildings not being connected internally. The music stopping before midnight was another unusual aspect not typical of a four-star ambiance.
While the overall price and dining experiences align with the four-star category, several individual facets such as poor service, inadequate facilities and the state of the furnishings suggest that Hotel Terme Capasso does not consistently meet the standards one would expect from a hotel of its supposed rating.
Accessible
The rooms are spacious with some accommodations specifically adapted for disabled individuals. The services available are readily accessible, making the experience seamless and enjoyable for all guests.
Moreover, the hotel is highly suitable for families, featuring numerous family-friendly facilities and luxury amenities. Reviewers frequently mention the luxury aspects of the hotel, emphasizing well-appointed rooms and lavish facilities. This blend of accessibility and luxury makes Hotel Terme Capasso an ideal choice for families and guests seeking both comfort and elegance.
Heated Pool
Outdoor Pool
The overall outdoor area is described as attractive and an excellent addition to the hotel's amenities. Many guests enjoyed the outdoor spa and thermal pools, finding them a charming feature regardless of the season. While some reviews indicate that parts of the outdoor area show signs of limited maintenance and are situated under an old overpass, the general consensus is that the experience remains pleasant and refreshing.
In summary, the outdoor pool facilities at Hotel Terme Capasso offer a great addition to the guest experience, providing ample opportunities for relaxation and enjoyment amidst the beautiful thermal waters.
Indoor Pool
Luxury
Romantic
Yes, Hotel Terme Capasso has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Terme Capasso.
No, Hotel Terme Capasso doesn't allow dogs.
No, parking facilities aren't available at Hotel Terme Capasso.
Yes, Hotel Terme Capasso has a gym.
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