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Summary of reviewsThe Best Western Plus Landmark Inn in downtown Laconia boasts an ideal location, conveniently close to local attractions, shops and essential amenities like Walgreens. Guests appreciate the easy parking, scenic river views and the hotel's clean and safe surrounding area. The central setting makes it a favored choice for event attendees and those exploring the city.
The breakfast offerings are generally well received with a good selection that includes scrambled eggs, home fries, bacon, sausage, waffles, cereal, breads and yogurt. The breakfast area is typically clean and well-stocked and the attentive and helpful staff add to the positive dining experience. While there are occasional critiques regarding variety and food quality, most guests find the breakfast a pleasant start to their day.
Rooms at the hotel are consistently praised for their cleanliness and comfort. Guests enjoy the spacious accommodations, modern design and amenities like mini-fridges and TVs. The comfortable beds and quiet atmosphere contribute to restful sleep with scenic views from some rooms enhancing the stay. Though there are occasional minor cleanliness issues, the overall standard is high.
Cleanliness throughout the hotel is frequently highlighted with many guests describing the facilities as spotless and modern. The air conditioning is noted for being clean and quiet. However, some inconsistencies in housekeeping are reported, but they do not significantly detract from the overall positive impression.
The staff at the Best Western Plus Landmark Inn are commended for their friendliness and helpfulness. Guests often mention the courteous and accommodating nature of the team, particularly the front desk staff. Individual staff members, including standout examples like Georgiy, leave lasting positive impressions.
The pool area receives mixed reviews. While many describe it as nice and clean with the indoor saltwater feature being a unique and appreciated aspect, there are some mentions of the pool being cold or occasionally dirty. Nevertheless, the general sentiment remains favorable.
Finally, the beds at the hotel are highly praised with many guests highlighting the comfort and cleanliness of the bedding. The large, soft beds, especially the king-size options, are noted for providing a cozy sleeping experience, despite a few occasional mentions of discomfort.
In summary, the Best Western Plus Landmark Inn stands out for its prime location, clean and comfortable rooms, friendly staff and a good breakfast, making it a reliable choice for travelers seeking a pleasant stay in Laconia.
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