Concord Plaza Hotel

Concord 37.98074400, -122.05671900 , 45 John Glenn Drive (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsConcord Plaza Hotel offers a strategically located stay in a bustling area near major attractions, shopping centers, and restaurants, making it a convenient choice for business travelers and tourists alike. Guests appreciate its proximity to practical amenities like Trader Joe’s and Buchanan Air Field, enhancing its appeal for both work and leisure visitors. The inviting interior features a beautiful indoor atrium and courtyard, complemented by spacious, well-decorated rooms, which contribute to a relaxing retreat amidst lively surroundings. Moreover, the friendly and attentive staff elevate the experience, frequently praised for their welcoming demeanor, particularly at the front desk.

While breakfast at Concord Plaza Hotel receives mixed responses, some guests enjoy the simple yet tasty offerings with excellent service enhancing their morning experience. However, inconsistencies with availability and options lead others to seek alternatives outside the hotel, indicating room for improvement in this area.

The rooms offer a comfortable and spacious environment, with cozy beds ensuring a restful night's sleep. Cleanliness is frequently noted as a positive factor, supported by diligent daily maid service and well-maintained facilities. However, some areas show signs of wear, including outdated furniture and decor, which detracts from the otherwise charming ambiance.

Cleanliness and comfort extend beyond the rooms, with many guests admiring the tidy grounds and beautiful atrium. Although certain areas occasionally fall short of expectations due to maintenance issues, the hotel's overall ambiance remains pleasant.

A majority of reviews commend the staff for their friendliness and professionalism, with special mentions for exemplary service enhancing the guest experience. Despite some isolated unfavorable interactions, the general sentiment remains positive towards the staff’s helpfulness.

The Wi-Fi service provides varying levels of satisfaction, with some guests appreciating its functionality while others experience inconsistency and slow speeds, indicating potential improvement opportunities. Fitness facilities, including a well-maintained gym, an indoor pool, and a hot tub, are seen as bonuses, although occasional closures can impact the overall experience.

Parking provides a sense of security with a gated area, although the additional daily fee and occasional operational hiccups with gate access create mixed reviews. Most visitors are pleased with the parking convenience relative to nearby shopping centers and freeway access.

Beds at Concord Plaza Hotel are frequently hailed for their exceptional comfort, contributing to a restful stay. Descriptions often emphasize their softness and soothing impact, further enhancing the hotel's reputation as a relaxing destination.

Overall, Concord Plaza Hotel combines an advantageous location with commendable service and appealing amenities. While certain areas like breakfast options and maintenance require attention, the hotel’s positive aspects significantly enhance the guest experience, making it an attractive choice for visitors seeking a pleasant stay.
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Categories
Hotel near Golf Courses
This hotel is a short 5-minute drive from Diablo Creek Golf Course and a 12-minute drive from Boundary Oak Golf Course. It is also recognized as a golf hotel, emphasizing its suitability for golf lovers.

Dog Friendly Hotel
This hotel is pet friendly.

Hotel with Swimming Pool
The hotel provides a swimming pool. It is rated highly by guests.

  Heated Pool    Indoor Pool  


Business Hotel
This hotel is listed as a meeting venue in Concord and can accommodate up to 500 people. Its reception hall is suitable for various events, including holiday parties and weddings.

Hotel with Parking
Full-service hotel that provides parking for guests. Its suburban location makes it likely to have enough parking space to accommodate guests.

Accessible Hotel
This hotel is ADA accessible and offers special rooms, facilities, ramps, parking, and more. It provides a family-friendly retreat and is suitable for golf enthusiasts.

4-Star Hotel
This hotel is completely renovated and close to local attractions. It is known for its smooth check-in/check-out process.

Hotel near Vineyards

Family Friendly Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Room - Non-Smoking This room offers free WiFi, air conditioning, a flat screen TV with cable channels, a coffee machine, a safety deposit box, a work desk with an ergonomic chair, ironing facilities, and an en suite bathroom with a hairdryer and an aromatherapy kit.

Queen Room - Non-Smoking This room offers free WiFi, air conditioning, a flat screen TV with cable channels, a coffee machine, a safety deposit box, a work desk with an ergonomic chair, ironing facilities, and an en suite bathroom with a hairdryer and an aromatherapy kit.

Queen Room with Two Queen Beds - Non-Smoking This room offers free WiFi, air conditioning, a flat screen TV with cable channels, a coffee machine, a safety deposit box, a work desk with an ergonomic chair, ironing facilities, and an en suite bathroom with a hairdryer and an aromatherapy kit.

Executive King Room - Non-Smoking This executive room offers free WiFi, air conditioning, a flat screen TV with cable channels, a coffee machine, a microwave, a refrigerator, a safety deposit box, a work desk with an ergonomic chair, ironing facilities, and an en suite bathroom with a hairdryer, bathrobes, a scale, and an aromatherapy kit.

Executive Queen Room with Two Queen Beds - Non-Smoking This executive room offers free WiFi, air conditioning, a flat screen TV with cable channels, a coffee machine, a microwave, a refrigerator, a safety deposit box, a work desk with an ergonomic chair, ironing facilities, and an en suite bathroom with a hairdryer, bathrobes, a scale, and an aromatherapy kit.

Single Room - Disability Access The unit offers 2 beds.

Guest Reviews
6.9
Rated
Location
Located conveniently in a bustling area, the Concord Plaza Hotel is praised for its proximity to major attractions and practical amenities. Guests frequently highlight its central location, which is advantageous for both business travelers and tourists alike. Whether you're here for work or leisure, the hotel's position offers ease of access to the freeway, Buchanan Air Field, and a variety of shopping centers. Nearby restaurants and super markets make it easy to find a meal or pick up essentials. The hotel’s close proximity to Trader Joe’s and several other stores enhances its appeal for those in town for business or leisure.

Many guests appreciate the inviting interior, including a beautiful indoor atrium and courtyard that offer a relaxing retreat within the hotel. The spacious, well-decorated rooms add to the comfort, providing a nice contrast to the hotel's lively surroundings. The staff is frequently commended for their friendliness and attentive service, ensuring guests feel welcomed and well cared for during their stay.

Overall, the Concord Plaza Hotel combines a strategic location with commendable service and appealing amenities, making it a convenient choice for anyone visiting the area for work, travel, or play.

Breakfast
The breakfast experience at Concord Plaza Hotel reveals a range of guest perceptions, with a mixture of both satisfaction and disappointment. Some guests appreciated the simple yet tasty offerings, including scrambled eggs, fruit, and cereal. They noted the service at breakfast to be very nice, contributing to a pleasant start to their day. On the positive end, some reviews mentioned the breakfast as excellent, with phrases like amazing breakfast and good breakfast reiterating their enjoyment.

However, numerous guests reported significant challenges with breakfast availability and options. Many reviews highlighted that breakfast was either limited or not offered during their stay, with some guests expressing surprise at the lack of advertised breakfast services. This led to situations where guests had to look elsewhere for morning meals, driving off-property for more satisfactory options. Remarks about the restaurant and bar being closed, particularly during weekends, contributed to guest inconvenience, indicating a gap in expected hotel amenities.

Critiques also emerged regarding the quality and replenishment of breakfast items. Issues such as food being cold, looking unappetizing, or lacking variety such as eggs and sausage were commonly noted. Some guests felt the need to express dissatisfaction about the absence of bacon and the watery juice, which did not meet their expectations for a fulfilling breakfast experience.

While a few guests found the breakfast buffet included in their price adequate, others highlighted the disconnection between the advertised promises and the practical offerings at the hotel. Overall, the breakfast service at Concord Plaza Hotel presents a mixed picture, with positive elements overshadowed by logistical and service-related concerns that impact the overall guest experience.

Rooms
Concord Plaza Hotel offers a mixed experience for travelers seeking comfort and convenience. Guests often highlight the cleanliness and comfort of the rooms, emphasizing the cozy beds that ensure a restful night. Many reviews appreciate the spaciousness of the accommodations and the charming holiday décor that adds warmth to the ambience. Moreover, the facilities inside the hotel, including the atrium, are beautifully maintained and enhance the overall experience.

Despite the positive aspects, there are recurring mentions of outdated furniture and decor. Some rooms also show signs of wear and require refurbishment. While the mini fridge and microwave are appreciated by guests, other features like carpets and bathroom fixtures often need attention. Several guests have noted issues like stained carpets, peeling wallpaper, and worn-out bathroom amenities.

On a brighter note, the hotel’s location is deemed decent, providing easy access to local attractions. The rooms that offer a personal slider or direct walkway to the pool earn praise for their unique convenience. The hotel's quiet atmosphere and good service are appreciated, contributing to its reputation for being a relaxing destination.

Overall, Concord Plaza Hotel presents a blend of positives in terms of comfort and cleanliness but could benefit from updates and maintenance to improve the guest experience further.

Beds
Concord Plaza Hotel guests frequently highlight the exceptional comfort of the beds, earning praise for providing a restful night's sleep. Described as clean, soft, and soothing on pressure points, many reviews emphasize how the mattresses and pillows contribute to an inviting sleep experience. Though a few guests found the beds less comfortable, the overwhelming consensus points towards satisfaction, with phrases like most comfortable bed ever and absolutely incredible bed often mentioned. The combination of cozy rooms with a perfect temperature ensures a pleasant stay, enhancing the overall impression of the hotel as a relaxing retreat.

Cleanliness
The Concord Plaza Hotel presents a mixed experience when it comes to cleanliness and comfort. Many guests have appreciated the clean, comfortable rooms and the daily maid service, highlighting that the sheets and towels were fresh and the beds soft and welcoming. The hotel's cleaning staff were often noted for being kind and helpful, adding a positive dimension to the stay. The grounds and atrium were repeatedly described as beautiful, contributing to the pleasant ambiance of the facility.

However, not all guests shared this sentiment, with instances of outdated and dirty carpets, mildew in showers, and overall maintenance issues detracting from some visitors' experiences. Some rooms had problems such as stained rugs, unpleasant odors, and a few reports of pests. Common areas, including hallways and the lobby, sometimes fell short of expectations, with reports of dirt, debris, and unpleasant smells.

While the facilities and certain parts of the hotel were praised for cleanliness, other areas clearly struggled with upkeep, leaving some guests dissatisfied. The hotel succeeds in providing a clean and comfortable experience for many, yet inconsistent efforts in maintaining the area's pristine condition can overshadow this impression.

Staff
At Concord Plaza Hotel, the experiences with the staff present a diverse mix, although a majority of guest reviews highlight positive interactions. Many guests describe the staff as friendly, polite, and attentive, appreciating their efforts to ensure a pleasant stay. The front desk personnel, in particular, often receive praise for their efficiency, helpfulness, and professionalism. Ian and Eric, two staff members, are singled out for providing excellent service, enhancing the overall guest experience.

However, not all reviews are as glowing. Some guests report encountering less favorable situations, mentioning issues with certain staff members who appeared rude, unprofessional, or unwilling to assist with specific requests. Despite these occasional negative interactions, the general sentiment leans towards a staff that is accommodating and courteous, with numerous guests expressing gratitude for their support and assistance during their stay. The positive ambiance in the lobby, coupled with the attentiveness of the hotel team, adds to the welcoming atmosphere of the Concord Plaza Hotel.

Wi-Fi
Travelers visiting Concord Plaza Hotel might find themselves with varied experiences when it comes to Wi-Fi connectivity. While some guests appreciated the internet service, noting that it was functional and met their needs, others reported challenges such as inconsistency and outdated speeds. There were reviews highlighting issues like call drops and lack of Wi-Fi in certain areas of the hotel, suggesting potential areas for improvement. Overall, although there are positive aspects noted, consistent and dependable Wi-Fi may not be a universal experience at this accommodation.

Gym
The Concord Plaza Hotel offers guests a well-maintained gym that many have appreciated for its cleanliness and quality. Visitors have described the fitness center as nice, indicating it's a pleasant place for a workout during their stay. Although there is both an indoor pool and a fitness room available to guests, it seems the pool was not open at times, which might impact those looking forward to a swim. Despite this occasional inconvenience, the inclusion of a pool and hot tub alongside the fitness facilities is often seen as a bonus, enhancing the overall experience at the hotel.

Pool
Concord Plaza Hotel offers an indoor pool that has garnered mixed reviews from guests, yet several positive aspects stand out. Many guests appreciate the presence of an indoor pool, describing it as a nice feature, with some particularly enjoying the warm temperature and the convenience of poolside towels. The pool, along with the indoor atrium and landscaped courtyard, provides a pleasant atmosphere reminiscent of a resort setting. For many, the combination of a pool and hot tub is a delightful highlight, enhancing their overall experience. However, some visitors faced disappointments with the pool being closed during their stays or found maintenance levels lacking at times. Overall, the indoor pool and spa amenities, when available and well-maintained, contribute positively to the charm of the Concord Plaza Hotel.

Parking
Concord Plaza Hotel offers a generally convenient parking experience, featuring a gated and protected parking area that provides a sense of safety for guests and their vehicles. The hotel's location, right off the freeway, adds to the convenience of getting in and out effortlessly, with ample parking spots available to accommodate guests. However, an additional charge for parking seems to be a recurring point of concern, with several guests surprised by the $16 daily fee that was not always clearly communicated during booking. Some found the parking cost manageable, while others felt it should have been complimentary for hotel guests. Operational issues with parking gate access via room keys have been noted, which also contributed to some confusion and frustration. The location's benefits, such as proximity to a shopping center, are somewhat offset by these parking-related challenges, making it a mixed aspect of the property's offerings.

Indoor Pool
At Concord Plaza Hotel, the indoor pool is a standout feature that consistently receives glowing reviews from guests. Set within a tranquil, zen-like area, the pool and hot tub create a resort-like atmosphere, enriched by a beautifully landscaped courtyard that adds to the sense of relaxation. Guests frequently commend the indoor garden lobby with its live trees and foliage, which enhances the serene ambiance surrounding the pool. Many visitors, including families, appreciate the indoor pool as a highlight of their stay, with phrases such as "awesome," "great," and "really nice" used to describe the experience. The indoor creek and surrounding ponds are often mentioned as exceptional aspects that elevate this facility as the best part of the hotel, offering a peaceful escape from the hustle and bustle outside.


Yes, Concord Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Concord Plaza Hotel.

Yes, Concord Plaza Hotel welcomes dogs.

Yes, parking facilities are available at Concord Plaza Hotel.

Yes, Concord Plaza Hotel has a gym.

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