Clarion Hotel Concord-Walnut Creek
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Summary of reviewsThe Clarion Hotel Concord-Walnut Creek enjoys praise for its centralized location, making it easily accessible and convenient for guests to reach key areas and services. The staff's friendliness significantly enhances the experience with particular commendations for their politeness and professionalism, making interactions pleasant and accommodating. The presence of nearby dining options and shops further adds to the hotel's appeal.
Guests often enjoy the spacious rooms equipped with amenities like a fridge, microwave and coffee maker. The comfort of the beds and the cleanliness of the bathrooms are frequently highlighted, contributing to a good night's rest for many visitors. Despite being dated in some areas, the overall room experience is positive, particularly in the newer "Tower" section of the hotel.
However, feedback on the hotel's cleanliness and maintenance is varied with some guests noting significant issues such as dirty common areas and rooms, stained carpets and an overall sense of disrepair. The breakfast service has mixed reviews as well with some appreciation for the complimentary aspect and the friendly breakfast staff, but many criticisms about the lack of variety and freshness of the food offered.
The hotel's pool and gym are considered nice additions to the amenities, though issues with maintenance and cleanliness occasionally arise. Parking is generally abundant and free, though some challenges with tight spots and congestion are noted.
In summary, the Clarion Hotel Concord-Walnut Creek stands out for its strategic location, helpful staff and comfortable beds, making it a good choice for travelers seeking convenience and a friendly atmosphere. However, there's room for improvement in terms of cleanliness, maintenance and breakfast variety to fully meet guest expectations.
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Guests often enjoy the spacious rooms equipped with amenities like a fridge, microwave and coffee maker. The comfort of the beds and the cleanliness of the bathrooms are frequently highlighted, contributing to a good night's rest for many visitors. Despite being dated in some areas, the overall room experience is positive, particularly in the newer "Tower" section of the hotel.
However, feedback on the hotel's cleanliness and maintenance is varied with some guests noting significant issues such as dirty common areas and rooms, stained carpets and an overall sense of disrepair. The breakfast service has mixed reviews as well with some appreciation for the complimentary aspect and the friendly breakfast staff, but many criticisms about the lack of variety and freshness of the food offered.
The hotel's pool and gym are considered nice additions to the amenities, though issues with maintenance and cleanliness occasionally arise. Parking is generally abundant and free, though some challenges with tight spots and congestion are noted.
In summary, the Clarion Hotel Concord-Walnut Creek stands out for its strategic location, helpful staff and comfortable beds, making it a good choice for travelers seeking convenience and a friendly atmosphere. However, there's room for improvement in terms of cleanliness, maintenance and breakfast variety to fully meet guest expectations.
Hotel near Golf Courses
This hotel features 18 holes of golf on its premises, providing direct access to golf facilities. It is also located approximately 700 meters from Buchanan Fields Golf Course, offering excellent proximity for golf lovers.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located in the bustling area between Concord and Walnut Creek, the Clarion Hotel boasts a very good and centralized location that garners positive feedback from its guests. The hotel's spot is praised for its proximity to key roads, making it easily accessible near major highways and freeways and simplifying navigation around town. Guests find it convenient for reaching various essential areas and services, including sports events, surgery centers and tourist spots.
The hotel’s location is complemented by the friendliness and helpfulness of the staff, which enhances the experience for many visitors. Travelers appreciate the nearby dining options, shops and stores, allowing for convenient meals and shopping trips during their stay. Although some mention that the property is dated and in need of some updates, the overall sentiment towards the location remains highly favorable. This makes the Clarion Hotel Concord-Walnut Creek an ideal choice for those needing a centralized and accessible accommodation.
Guests at the Clarion Hotel Concord-Walnut Creek have expressed mixed feelings about the breakfast offerings. While some appreciated the complimentary nature of the breakfast and noted that the breakfast staff were friendly and hospitable, most found the actual food itself lacking. The breakfast was often described as limited and repetitive with pre-packaged, microwavable items such as sandwiches and burritos being common complaints. Guests also mentioned that the food was often lukewarm or cold and highlighted the lack of variety with many expressing a desire for more options and fresher items. The grab-and-go nature of the breakfast, including its presentation in paper bags, was another point of dissatisfaction for some. Overall, while the effort of providing breakfast was recognized, the quality and variety left many guests disappointed.
Clarion Hotel Concord-Walnut Creek offers spacious rooms equipped with useful amenities like a fridge, microwave and coffee maker. Many guests highlighted the comfort of the beds and generally found the rooms to be clean and spacious. The bathrooms frequently received positive remarks for cleanliness.
However, the property shows signs of age and some areas are in need of remodeling and maintenance, such as dated décor, stained carpets, torn curtains and old facilities including creaky elevators. There were a few concerning mentions of cleanliness issues, including dirty bathrooms and rooms with pests, which detracts from the overall experience. While some rooms may not align with what is advertised online, guests found the comfort of the beds to be consistent across reviews. The property has an older highway-facing section as well as a newer "Tower" section with varying conditions reported between the two.
In summary, while the Clarion Hotel offers comfort and convenience in its rooms, it could benefit from some updates and more consistent maintenance to meet the expectations set by its online presence.
Clarion Hotel Concord-Walnut Creek has garnered positive feedback for its bedding with numerous guests commenting on the comfort and quality. Many reviewers found the beds to be super comfy with plenty of support provided by an abundance of pillows. Reports indicate that the beds and sheets often exceed expectations with some guests describing them as wicked comfortable and extremely cosy. Additionally, visitors often mention the cleanliness of both the beds and the rooms. However, a few reviews suggest there's room for improvement, noting occasions where beds were either in need of an upgrade or not comfortable for every guest. Despite some differing opinions, the general consensus is that the Clarion Hotel provides a comfortable sleep experience for many of its patrons.
Clarion Hotel Concord-Walnut Creek offers convenient amenities such as friendly staff, comfortable beds and easy parking, which contribute to a generally pleasant atmosphere. However, multiple reviews highlight concerns about the hotel's cleanliness and maintenance. While some guests noted that their rooms were clean and the staff was welcoming, others reported significant issues with the overall state of the property. Complaints included dirty bathrooms, sticky floors, unclean bedding and unpleasant odors. Common areas like the hallways and around the elevators were also frequently mentioned as being dirty. Additionally, there were specific mentions of major maintenance needs, such as dated decor, blood stains on the carpet, cobwebs and a general sense of disrepair. The breakfast service appeared to be lacking with guests remarking on its "covid" style presentation and absence of fresh products. Overall, while the hotel has its positives, many guests found the cleanliness and upkeep to be subpar.
The staff at the Clarion Hotel Concord-Walnut Creek largely contributed to a friendly and helpful atmosphere, earning praise for their politeness and professionalism. Veronica and the restaurant staff received commendations for their excellent service, while the front desk personnel were often described as nice, cheerful and accommodating, particularly during check-in and check-out. Guests noted that the breakfast buffet workers were extra nice and helpful and housekeeping staff also made a positive impression with their pleasant demeanor.
However, there were a few noteworthy criticisms. Some guests had negative encounters with the front desk, mentioning rude or uninterested staff. Specific complaints included a lack of helpfulness and some instances of dismissive attitudes, especially regarding room dissatisfaction and requesting towels. Despite these occasional setbacks, many guests appreciated the overall friendliness and professionalism of the hotel staff, contributing to their enjoyable stay.
The pool area at the Clarion Hotel Concord-Walnut Creek has drawn mixed feedback. Guests appreciated the presence of a pool, finding the pool area nice and mentioning the combined amenities of pool and breakfast as positive features. Additionally, the hotel offers both a gym and a pool, adding to its range of facilities. However, there were some issues reported such as the pool being out of service due to lack of maintenance, not being heated and not cleaned.
At Clarion Hotel Concord-Walnut Creek, guests have mixed experiences with the parking facilities. On the positive side, there are plenty of parking spaces available, making it relatively easy to find a spot without a tight squeeze and parking is free of charge. Moreover, some sections of the parking lot offer shady spots which can be a nice perk.
However, there are a few challenges as well. Parking spaces can be tight in certain areas and visitors often find it difficult to secure a spot near their rooms due to others parking on the same side. Additionally, the parking lot can become congested, particularly if returning late. There is also feedback about the front desk staff directing guests to park in the back, which can be inconvenient, especially when handling luggage.
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Location
The hotel’s location is complemented by the friendliness and helpfulness of the staff, which enhances the experience for many visitors. Travelers appreciate the nearby dining options, shops and stores, allowing for convenient meals and shopping trips during their stay. Although some mention that the property is dated and in need of some updates, the overall sentiment towards the location remains highly favorable. This makes the Clarion Hotel Concord-Walnut Creek an ideal choice for those needing a centralized and accessible accommodation.
Breakfast
Rooms
However, the property shows signs of age and some areas are in need of remodeling and maintenance, such as dated décor, stained carpets, torn curtains and old facilities including creaky elevators. There were a few concerning mentions of cleanliness issues, including dirty bathrooms and rooms with pests, which detracts from the overall experience. While some rooms may not align with what is advertised online, guests found the comfort of the beds to be consistent across reviews. The property has an older highway-facing section as well as a newer "Tower" section with varying conditions reported between the two.
In summary, while the Clarion Hotel offers comfort and convenience in its rooms, it could benefit from some updates and more consistent maintenance to meet the expectations set by its online presence.
Beds
Cleanliness
Staff
However, there were a few noteworthy criticisms. Some guests had negative encounters with the front desk, mentioning rude or uninterested staff. Specific complaints included a lack of helpfulness and some instances of dismissive attitudes, especially regarding room dissatisfaction and requesting towels. Despite these occasional setbacks, many guests appreciated the overall friendliness and professionalism of the hotel staff, contributing to their enjoyable stay.
Pool
Parking
However, there are a few challenges as well. Parking spaces can be tight in certain areas and visitors often find it difficult to secure a spot near their rooms due to others parking on the same side. Additionally, the parking lot can become congested, particularly if returning late. There is also feedback about the front desk staff directing guests to park in the back, which can be inconvenient, especially when handling luggage.
Yes, Clarion Hotel Concord-Walnut Creek has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Hotel Concord-Walnut Creek.
No, Clarion Hotel Concord-Walnut Creek doesn't allow dogs.
Yes, parking facilities are available at Clarion Hotel Concord-Walnut Creek.
Yes, Clarion Hotel Concord-Walnut Creek has a gym.
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