InfoSummary of reviewsDusit Thani Mactan Cebu Resort receives widespread acclaim for its serene and picturesque location near the northern end of Mactan Island. The resort is noted for its stunning sea views and impressive pool, offering a relaxing and visually pleasing environment. While the seclusion grants tranquility, guests should be aware of the significant travel distance from Cebu City and Mactan Airport and the limited nearby amenities.
Breakfast at the resort is highly praised for its extensive and high-quality buffet, catering to various tastes with dishes from around the world. The inviting environment, particularly the option to dine on the terrace, enhances the experience. There are occasional critiques about the breakfast variety on certain days and the cost, but overall, the positive feedback predominates.
Dinner options at Dusit Thani are also well-received, especially the Korean restaurant and the Saturday evening seafood buffet. The dining experience is enriched by live music and beautiful views, although some guests feel the food is overpriced and there is a desire for more variety and local options.
The resort's rooms are consistently praised for cleanliness, spaciousness and comfort with stunning ocean views being a highlight. Some guests have reported issues such as dated furnishings and occasional maintenance problems, but overall, the room quality meets guests' expectations, complemented by diligent room service.
Cleanliness throughout the resort is frequently highlighted as exceptional with a dedicated housekeeping team ensuring the property remains spotless. Although minor issues like mold in ventilation systems and occasional lapses in room maintenance are mentioned, the overarching sentiment is positive.
The staff at Dusit Thani Mactan Cebu Resort stand out for their exceptional service. Guests frequently commend the staff's friendliness, attentiveness and willingness to assist, enhancing the overall experience. Specific staff members are often mentioned for their outstanding service, contributing to overwhelmingly positive guest interactions.
WiFi service at the resort is generally reliable, though it can be weak or unstable in specific areas like the beach and balconies. Nonetheless, many guests find the internet connection satisfactory for their needs.
The spa at Dusit Thani receives mixed reviews with many guests praising the relaxing atmosphere and high-quality massages. However, there are instances of reported poor service and unclean facilities. Despite these inconsistencies, the spa remains a valued aspect of the resort experience for many.
The gym is well-equipped and well-maintained, offering a quiet environment with a beautiful sea view, enhancing guests' workout experiences. Some minor drawbacks include its small size and occasional equipment issues, but overall, guests appreciate the gym facilities.
The resort's infinity pool is a major highlight, described as amazing and unique with panoramic sea views. Although there are occasional issues such as noise, sunbed shortages and the absence of a pool bar, the overall pool experience is highly positive.
Parking at the resort is secure and easily accessible, contributing to a convenient and stress-free stay for guests with vehicles.
In conclusion, Dusit Thani Mactan Cebu Resort offers a tranquil and visually appealing retreat with excellent facilities, exceptional staff and high-quality dining options. While there are areas for improvement, particularly regarding accessibility, food pricing and room maintenance, the overall guest experience is overwhelmingly positive. Show more
