Exe Toscana garners positive reviews for its strategic location, situated just outside the city walls of Lucca in a commercial area. It's particularly popular among travelers arriving by car, thanks to its proximity to the highway exit and convenient parking options. Guests find it beneficial for both leisure and business travel due to its easy access to the city center, supermarkets, cafes and nearby highways. Despite being close to a busy road, the environment remains quiet, offering a comfortable stay.
The breakfast at Exe Toscana is a highlight for many visitors, praised for its variety and quality, including fresh croissants and fruit. It caters well to international tastes and follows strict COVID-19 regulations, ensuring a safe and enjoyable dining experience. However, some guests noted that it can be a bit pricey and the coffee from vending machines could be improved.
The absence of an in-house restaurant for dinner was a disappointment for some, although the staff are proactive in recommending excellent nearby dining options. The lack of on-site dining is mitigated by the hotel's location, offering several good restaurants within walking distance.
Rooms at Exe Toscana are generally clean, modern and comfortable with spacious, well-equipped bathrooms and cozy beds. Although some rooms are smaller and have minor maintenance issues, the overall ambiance remains pleasant. Guests especially appreciate the quietness of rooms away from busy roads.
Cleanliness is a strong suit for Exe Toscana with both rooms and common areas being meticulously maintained. The housekeeping staff are diligent and contribute significantly to the guests' positive experience.
The staff at Exe Toscana are consistently praised for their friendliness and professionalism. Whether at reception, housekeeping or in the breakfast room, the team is noted for their attentiveness and willingness to help.
While the Wi-Fi service receives mixed reviews with some guests finding it excellent in public spaces but lacking in rooms, the parking facilities are universally appreciated. The hotel offers ample, secure and free parking, making it an ideal choice for those traveling by car.
Beds receive mixed feedback; many guests find them exceptionally comfortable and spacious, while a few have experienced discomfort due to varying mattress qualities.
Despite some critique about its four-star rating with comments on needing updates and additional amenities, Exe Toscana remains a favorable choice, especially for business travelers. The hotel provides essential amenities like Wi-Fi and parking, positioned conveniently for business purposes.
Accessibility features are commendable, making the hotel well-suited for guests with disabilities. The easy reachability, combined with practical features such as adapted bathrooms, enhances the overall guest experience.
In summary, Exe Toscana excels in offering comfortable and clean accommodations, a strategic location, helpful staff and ample parking, making it a preferred choice for both leisurely and business stays in Lucca.