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Summary of reviewsHilton Garden Inn Columbus Easton in Ohio is widely recognized for its strategic location and comfortable accommodations. Guests frequently highlight the convenience of being near Easton Town Center and close to the airport and downtown attractions. This positioning makes it ideal for both shopping enthusiasts and visitors attending nearby events and attractions.
The hotel is commended for its clean and modern rooms, featuring amenities such as microwaves and refrigerators, which enhance guests' stays. Although minor concerns are noted about bedding and the absence of bathtubs, the overall cleanliness and aesthetic appeal of the rooms are praised.
Hospitality at Hilton Garden Inn is generally well-received, with numerous guests appreciating the friendliness and helpfulness of the staff, especially at the front desk. This positive staff interaction contributes significantly to the welcoming atmosphere of the hotel.
However, the breakfast service receives mixed reviews. While the food choices and staff friendliness during breakfast are lauded, inconsistencies around service quality and inventory management are noted. Some guests express disappointment over breakfast not being included, indicating a need for clearer communication regarding meal policies.
Cleanliness around the hotel unveils some variability, though many guests describe the property as tidy and comfortable, inconsistencies in housekeeping services are reported. This includes certain instances of unclean bathrooms and overlooked daily maintenance during longer stays.
The beds also receive diverse feedback, with many guests appreciating their firmness, though some find the mattresses too hard. A few criticisms also mention outdated bedding, affecting the overall sleep experience.
In summary, Hilton Garden Inn Columbus Easton captivates guests with its prime location, friendly service, and comfortable room offerings, even as some aspects, like breakfast and housekeeping, show room for enhancement. Show more
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Categories
Hotel near Golf Courses
This hotel is located near Champions of Columbus Golf Course, offering convenient access to golf facilities in the Easton area.
Business Hotel
Located near Easton Town Center, this hotel has over 7,400 square feet of event space and 6 meeting rooms. It includes a business center and complimentary WiFi.
Hotel with EV Charging Stations
This Hilton Garden Inn provides EV charging stations for its guests. Its location in Easton offers shopping and dining options.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King RoomThe double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Mobility Accessible TubThis double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.
King Room - Hearing AccessThe double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThe quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and Accessible Tub - Mobility AccessThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThe quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
Location
Nestled in central Ohio, Hilton Garden Inn Columbus Easton is a gem for travelers seeking convenience and comfort. Its prime location is frequently praised, situated near the bustling Easton Town Center, making it a great spot for those looking to indulge in shopping or dining. The hotel is also conveniently located close to the airport and downtown, offering easy access to various attractions and amenities.
Guests consistently commend the cleanliness and well-maintained condition of the property, noting it as an ideal place for visits, whether for the nearby festival or a trip to the Lego Discovery Center. The area around the hotel is safe and provides plenty of activities, further enhancing its appeal.
The staff at Hilton Garden Inn are known for their friendliness, contributing to a welcoming atmosphere. Although some guests experienced a minor inconvenience with the pool's availability, the overall impression of the hotel remains positive due to its strategic location and quality services.
In summary, Hilton Garden Inn Columbus Easton stands out for its excellent location and well-kept facilities, offering a safe and comfortable stay surrounded by numerous local attractions.
Breakfast
The breakfast experience at Hilton Garden Inn Columbus Easton in Ohio seems to present a mixed bag of opinions. Many guests appreciate the great choices of food and commend the very friendly staff, which elevates their dining experience. However, several visitors expressed that breakfast was not included, contrary to expectations or advertisements, leading to a need for clarity in the hotel’s communication regarding meal policies. Instances of hot food being unavailable initially, but improving on subsequent days, suggest inconsistency in service quality. Some reviews mention a lack of basic items like milk for cereal, butter, cream cheese, and water, highlighting a need for better organization and inventory management. Overall, while the ambiance and staff receive positive feedback, the breakfast system seems to require improvements to meet guest expectations comprehensively.
Rooms
Hilton Garden Inn Columbus Easton offers guests spacious rooms with a modern and clean aesthetic that consistently receives praise. Many visitors appreciate the updated bathrooms and the convenience of having a microwave and refrigerator in their accommodations. The overall cleanliness of the rooms is a standout feature, contributing to a pleasant and comfortable stay. Although there are minor criticisms regarding the bedding and lack of a bathtub, the refreshing decor and functional design cater to most guests' needs. Furthermore, the hotel's provision of snacks and drinks for sale at the front desk adds an extra touch of convenience. Despite isolated issues with bedding, the hotel manages to deliver a satisfying experience through its clean and spacious room offerings.
Beds
The reviews for the beds at Hilton Garden Inn Columbus Easton present a mix of opinions. Many guests appreciated the comfort of the beds, describing them as comfortable and firm, which some found to be a positive aspect. However, some guests found the mattresses too hard and the bedding outdated, impacting their overall rest. A few mentioned issues with cleanliness and lumpy bedding, detracting from their experience. Although the comfort level of the beds appears to vary, there is a consistent mention of firmness, which may appeal to those who prefer a sturdier mattress.
Cleanliness
The Hilton Garden Inn Columbus Easton in Ohio receives mixed reviews regarding cleanliness. Several guests highlight the hotel as clean, comfortable, and conveniently located, making it an appealing choice for those visiting the area. The presence of a nice restaurant also adds to its allure. However, some guests report inconsistencies in the housekeeping services, mentioning instances where rooms were not cleaned thoroughly or maintained daily during extended stays. Recurring issues include dirty bathrooms, with specific mentions of hair in showers and on towels, and untidy floors. While the overall atmosphere is praised for being quiet and comfortable, it's clear that experiences with room cleanliness vary significantly, suggesting a need for more consistent housekeeping.
Staff
The Hilton Garden Inn Columbus Easton in Ohio receives mixed feedback regarding its staff. On the positive side, guests frequently mention the friendliness and helpfulness of the front-line staff, with the front desk particularly noted for its courtesy and support. Customer service is commended as excellent by some visitors, who felt welcomed and cared for during their stay. Others appreciate the comfortable and clean rooms provided by the hotel, which complement the positive staff interactions.
However, there are notable critiques as well. Some guests describe certain staff members as rude and inattentive to concerns, with instances of miscommunication and errors reported. There are mentions of poor management regarding inconveniences such as car break-ins and closed amenities, which were not handled to guests' satisfaction. One review highlights issues with housekeeping, where guests had to change their own bedding due to staff oversight.
Overall, while many guest interactions with the staff appear pleasant and supportive, there are evident service inconsistencies reported across various experiences.
Yes, Hilton Garden Inn Columbus Easton, Oh has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Columbus Easton, Oh.
Yes, Hilton Garden Inn Columbus Easton, Oh welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Columbus Easton, Oh.
Yes, Hilton Garden Inn Columbus Easton, Oh has a gym.