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Summary of reviewsThe Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG is a standout choice for travelers, especially those visiting Fort Moore and the surrounding attractions. Its prime location near Fort Benning and the National Infantry Museum is frequently praised by guests for its accessibility and convenience. The hotel's cleanliness consistently impresses, with visitors applauding the spotless condition of rooms and facilities, accompanied by attentive and friendly staff.
Guests are particularly pleased with the expansive and comfortable rooms, featuring cozy beds with firm mattresses and modern conveniences like kitchenette areas and Keurig coffee makers. The accommodations underscore a commitment to maintaining high standards of cleanliness and comfort, offering a quiet retreat for a restful stay. Luxurious touches such as Dove body care products enhance the guest experience.
Breakfast at the hotel receives high marks for its extensive selection and quality. The variety includes hot and cold options like eggs, sausage, and the favored Cinnabon, with staff attentiveness further elevating the morning experience. While some improvements could be made for healthier choices, the breakfast largely provides a satisfying start for guests.
The staff is consistently noted for their exceptional service, professionalism, and welcoming demeanor, creating a warm atmosphere that is especially appreciated by families visiting for military reasons. Their eagerness to accommodate and assist with local recommendations contributes positively to guests' stays.
Overall, the Holiday Inn Express Hotel & Suites Columbus-Fort Benning delivers a reliable and comfortable stay with amenities that cater well to both families and business travelers, ensuring a pleasant experience in Columbus-Fort Benning. Show more
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Categories
Dog Friendly Hotel
Holiday Inn Express hotels are often pet-friendly. It provides a comfortable stay with amenities suitable for travelers with pets.
Hotel with Swimming Pool
This hotel has a swimming pool. It is a good option for both families and business travelers.
Outdoor Pool
Business Hotel
This hotel offers standard business amenities, catering to business travelers' needs.
Hotel with Gym
This hotel has an on-site gym. It also features spacious guest rooms, making it suitable for extended stays and fitness routines.
Hotel with Outdoor Pool
Guests at this hotel can use a seasonal outdoor pool. The presence of a grill near the pool area adds convenience for outdoor dining.
Hotel for Honeymoon
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
IHG Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Our fitness room and meeting room have been closed
Has the hotel closed during the pandemic? No
Answers last updated by Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG
Standard Queen Room with Two Queen BedsThis non-smoking room features a microwave, refrigerator and flat-screen cable TV.
King Room - Non-SmokingRoom features a 37-inch flat-screen TV, a microwave and a small refrigerator.
King Suite with Sofa Bed - Non-SmokingThis spacious suite features a sofa bed.
Specialty RoomPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.
Queen Suite with Two Queen Beds and Additional Living AreaProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room - Mobility Access/Hearing AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Suite with Sofa Bed - Hearing AccessibleThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Suite with Two Queen Beds - Communications AccessThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Standard King Room with Roll-In Shower - Communications AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels.
Standard King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
The Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG boasts a notably convenient location, frequently highlighted as a major asset by guests. Situated in close proximity to Fort Moore and the National Infantry Museum, the hotel's position makes it an excellent choice for visitors with business or interests at the base. Guests consistently praise not only the hotel's accessibility but also its overall cleanliness and attentive, friendly staff. This combination of convenience and hospitality establishes the hotel as a preferred choice for travelers needing easy access to Fort Benning and surrounding attractions.
Breakfast
At the Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG, guests are generally quite pleased with the breakfast offerings. The complimentary breakfast receives high marks for its extensive selection, catering to various tastes with both hot and cold options available. Visitors appreciate the inclusion of a pancake maker, eggs, sausage, cereal, fruit, and the memorable treat of Cinnabon. Many find the buffet to be superior to those offered at other motels. The breakfast is praised not only for its variety but also for its quality, often described as very good, great, or even phenomenal. The staff overseeing the breakfast service are frequently commended for their outstanding attentiveness and efficiency, adding to the positive experience. Although a few guests suggest improvements in terms of healthier choices, most agree the breakfast provides a satisfying start to the day.
Rooms
The Holiday Inn Express Hotel & Suites Columbus-Fort Benning offers guests a spacious and comfortable stay, with rooms that are notably large and well-equipped for convenience. Cleanliness is a hallmark, consistently mentioned across the reviews, with rooms being described as clean and maintained to high standards. Guests appreciate the friendly and welcoming staff, adding a positive touch to their experience at the hotel.
The accommodations include cozy beds which are praised for their comfort, with firm mattresses catering to guests who appreciate extra support. Many rooms feature a small kitchenette area and a Keurig coffee maker, enhancing the convenience and comfort of the stay. Some rooms also come with a jetted tub, providing a relaxing amenity, although noted to be small but just right for one or two people.
Overall, the hotel provides a well-maintained environment with spacious layouts and attentive service, making it a reliable choice for travelers seeking both comfort and convenience during their visit to Columbus-Fort Benning.
Beds
Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG garners praise for its exceptionally comfortable beds, offering guests a restful sleep experience. The mattresses are described as both firm and supportive, catering to those with back issues, while the pillows complement the comfort level with their satisfactory quality. The quiet environment of the rooms further enhances the serene sleep experience. Besides the cozy beds, the hotel provides Dove body care products, including full-size shampoo, conditioner, body wash, and body lotion, adding a touch of luxury to the stay. Although the location may not be ideal for everyone, guests report feeling safe during their visit. Overall, the emphasis on comfort and amenities at this hotel makes it a welcoming choice for travelers.
Cleanliness
The Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG consistently impresses guests with its outstanding cleanliness. Reviewers frequently praise the hotel for maintaining a pristine environment, highlighting the spotless condition of all areas, from individual rooms to the entire facility. Rooms are described as clean, spacious, and inviting, offering a comfortable and quiet retreat for travelers. Guests also appreciate the attention to detail evident in the well-cared-for and up-to-date property. The friendly and kind staff add a welcoming touch that complements the hotel's cleanliness standards. Overall, visitors find both the cleanliness and hospitality of the Holiday Inn Express to be exceptional.
Staff
The staff at the Holiday Inn Express Hotel & Suites Columbus-Fort Benning by IHG receive high praise for their exceptional service and welcoming demeanor. Guests consistently highlight the friendliness and professionalism of the team, noting that employees are not only approachable but also eager to assist with any inquiries. This positive interaction extends to accommodating late arrivals and providing valuable local recommendations, especially appreciated by military families. The staff's commitment to excellent customer service is evident, creating a warm and inviting atmosphere throughout the stay.
Yes, Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG.
Yes, Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG.
Yes, Holiday Inn Express & Suites Columbus - Ft Benning Maingate by IHG has a gym.