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Summary of reviewsComfort Inn & Suites earns positive reviews for its convenient location, satisfying breakfast offerings, and comfortable accommodations. Situated right off Freeway 10, the hotel provides exceptional accessibility to key sites and amenities, pleasing travelers with its proximity to stores, restaurants, and major routes while maintaining a surprisingly quiet environment for guests. The breakfast experience is highly praised for its variety and quality, with standout items like cheese grits and the option for takeaway breakfast bags, contributing to a good start to the day.
The hotel’s rooms are spacious, clean, and comfortable, equipped with conveniences such as a fridge and microwave, further enhancing the guest experience. While there are isolated issues with room cleanliness and outdated furniture, the majority of reviews speak to a peaceful and comfortable stay. Guests frequently commend the beds for their comfort, often describing them as exceptionally restful.
The friendly and attentive staff at Comfort Inn & Suites significantly contribute to the welcoming atmosphere, with team members consistently praised for their helpfulness and professionalism. The parking facilities are convenient and secure, adding to the overall positive experience. Although the pool area has appealing visual features and is a draw for families, maintenance issues occasionally detract from its enjoyment.
Overall, Comfort Inn & Suites provides a practical and budget-friendly stay, with strong emphasis on accessibility, comfort, and hospitality, making it a favorable choice for travelers looking for essential amenities and value for their price range. Show more
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Categories
3-Star Hotel
The Comfort Inn & Suites in Colton offers a satisfactory stay with essential amenities. It is well-regarded for its cleanliness and customer service.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Suite with Sofa Bed - Non-SmokingOffering a view, this suite includes a seating area with flat-screen cable TV and sofa bed.
Queen Room with Two Queen Beds - Non-SmokingOffering a view, this room includes a flat-screen cable TV, upholstered chair, a microwave and compact fridge.
Standard King Room - Non-Smoking Offering a view, this room includes a flat-screen cable TV, upholstered chair, a microwave and compact fridge.
King Room - Disability Access - Non-SmokingOffering a view, this accessible room with roll-in shower includes a flat-screen cable TV.
King Room with Roll-in-Shower - Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Double Room with Two Double Beds - Non-SmokingThe family room offers air conditioning, a minibar, a wardrobe along with a sofa. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Nestled conveniently right off Freeway 10, Comfort Inn & Suites offers guests exceptional accessibility to key locations and amenities. The hotel’s proximity to stores, restaurants, and a major freeway junction makes it a practical choice for travelers. Guests appreciate the ease of access to nearby venues such as the NOS Center, as well as the convenience of having a Walmart and popular eateries within close reach. Despite being located near the busy freeway, many guests found the area to be surprisingly quiet, allowing for a restful stay without disturbances from neighbors. Additionally, the presence of ample parking and close gas stations add to the convenience factor. However, it's worth noting that some guests have observed the area surrounding the hotel as not particularly appealing, with some concerns about safety and an ambiance that could benefit from added security. Overall, for those prioritizing straightforward access to major routes and nearby conveniences, Comfort Inn & Suites’ location proves to be a practical hub.
Breakfast
Comfort Inn & Suites offers a breakfast experience that consistently receives positive feedback from guests. It is generally described as great, with particular praise for its variety and the quality of food offered. Guests appreciated the wide array of options, including scrambled eggs, sausage, ham, waffles, bagels, muffins, yogurt, and even cheese grits, which seemed to be a standout for many. The breakfast area is reported to be well-stocked and maintained, ensuring that food remains plentiful throughout the morning. Cook Stephanie and supervisor Aryannah were specifically recognized for their efforts in keeping the food service on point.
While most guests were happy with the breakfast, noting it was delicious and a highlight of their stay, a few mentioned that it could be improved, with occasional issues like missing items or food not meeting expectations. Despite these minor concerns, the breakfast is generally seen as a major perk of staying at the hotel, providing a satisfying start to the day. For those unable to sit down for breakfast, the option of takeaway breakfast bags is a convenient alternative. Overall, Comfort Inn & Suites delivers a good breakfast experience that complements the other amenities of the hotel.
Rooms
Comfort Inn & Suites offers spacious accommodations that many guests find clean and comfortable. Numerous reviews highlight the generous size of the rooms, making them a standout feature of the hotel. While some guests experienced issues with the room assignments and noted wear and older furniture, the general consensus points to clean and updated interiors equipped with conveniences such as a fridge and microwave, which add to the overall comfort.
The rooms are often described as quiet, adding to the restful atmosphere. Positive comments extend to the comfort of the beds and the availability of several pillows, enhancing the guest experience. However, isolated reports mention occasional problems with room cleanliness and maintenance, indicating variations in guest experiences.
Despite some concerns, the majority of visitors appreciated the room standards, finding them nice and pleasant, and often mentioning a satisfactory stay bolstered by decent service and a good breakfast. Overall, Comfort Inn & Suites seems to offer a reliable stay with clean, comfortable, and spacious rooms that cater well to a variety of travelers.
Beds
Visitors to Comfort Inn & Suites frequently highlight the comfort of the beds as one of the standout features of their stay. Many guests describe the beds as very comfortable, with some even noting them as the best they've experienced. Descriptions of super fluffy and comfortable mattresses suggest that the hotel prioritizes providing a restful night's sleep. Additionally, clean and comfy beds are commonly mentioned, signifying consistent standards of cleanliness and quality. However, it's worth noting that some guests experienced discrepancies in bed sizes and quality, with a few mentioning harder mattresses and issues with bed cleanliness. Despite these occasional concerns, the general consensus leans toward a favorable perception of the restful accommodations offered here.
Cleanliness
The Comfort Inn & Suites seems to offer a mixed experience regarding cleanliness. Despite some reviews pointing out issues like odors, stained sheets, dirty walls, and occasional unwelcome bugs, a significant number of guests found the rooms clean and comfortable. Many reviews highlight a pleasant surprise at the cleanliness of the rooms and the overall hotel environment, including the lobby, common areas, and exterior, which are noted to be very clean. Guests appreciated the friendly and helpful staff, which contributes positively to the hotel’s atmosphere. However, recurring concerns about hallways smelling unpleasant and specific areas like the pool and spa needing more attention were noted. Generally, for those seeking a clean and affordable stay, the hotel meets expectations, especially when considering the friendly and accommodating staff. Overall, the hotel offers a decent stay for the price, with many areas showing a commitment to cleanliness.
Staff
When staying at Comfort Inn & Suites, guests frequently commend the staff for their warmth and helpfulness. Numerous reviews highlight the amicable nature and professionalism of the hotel team, creating a welcoming atmosphere for visitors. Erika, the manager, receives specific praise for her polite demeanor and ever-present smile, making guests feel like part of the family. Other staff members, such as Fatima and LaTerrie, are noted for providing professional service and going the extra mile to accommodate guests’ needs, whether it involves early check-ins or breakfast details. The teams at both the front desk and throughout the hotel are generally recognized for their friendly interactions and assistance, contributing significantly to a positive experience during the stay. Although there are isolated mentions of unfavorable interactions, such instances appear to be exceptions in an otherwise consistently praised and attentive service environment. Overall, the staff at Comfort Inn & Suites is credited with elevating the guest experience through their dedication to hospitality and excellent service.
Pool
The Comfort Inn & Suites offers a mixed experience when it comes to their pool facilities, with several guests noting its appealing features. Many visitors appreciated the visual appeal of the pool area, often describing it as nice, refreshing, and gorgeous. The size of both the pool and jacuzzi was a highlight for some, providing ample space for enjoyment. Children seemed to have fun in the gated pool, adding to the attraction for families. Despite these positive aspects, there were consistent issues mentioned, including cleanliness concerns and functionality problems with the hot tub. Some guests encountered a pool that was not operational during their stay, with reports of broken sun loungers around the area. Overall, while the pool area has its strengths in terms of appearance and size, addressing maintenance issues could elevate the guest experience significantly.
Parking
The parking experience at Comfort Inn & Suites generally receives positive feedback from guests. The hotel's parking is described as convenient, with plenty of good spaces available. For those concerned about security, the addition of a fenced-in lot offers peace of mind, and the hotel maintains a non-smoking policy, with clear signage to ensure compliance. While some guests noted a crowded parking lot and occasional cleanliness issues, the overall sentiment is that the parking facilities are spacious and secure, contributing to a reassuring experience for travelers.
3 Star
Comfort Inn & Suites offers a practical stay with some noteworthy positives. Guests appreciate the comfortable bed, functioning television, fridge, and microwave, which contribute to the overall convenience of their stay. The value for the price is highlighted as a significant advantage, appealing to travelers seeking affordable accommodation options. While there are areas where the property may benefit from improvements, it still garners a measure of satisfaction from those who prioritize basic amenities and budget-friendly stays.
Yes, Comfort Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn & Suites.
No, Comfort Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites.