The Academy Hotel Colorado Springs
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Summary of reviewsThe Academy Hotel Colorado Springs garners considerable praise from guests, particularly for its prime location. Situated near major highways like I-25 and Academy Blvd and attractions such as the Air Force Academy, Garden of the Gods and Cave of the Winds, the hotel's position is ideal for seamless exploration of Colorado Springs. Despite its proximity to busy roads, rooms remain quiet, offering a peaceful retreat.
The breakfast at The Academy Hotel is frequently highlighted as exceptional with guests lauding the variety and freshness of the buffet. Standout features include a made-to-order omelet station and a wide selection including waffles, scrambled eggs, sausages and fresh fruit. The friendly and accommodating staff enhances this positive dining experience, making breakfast a delightful start to the day.
Dinner offerings receive high marks for their quality and variety, particularly the steaks and prime rib dinners, all served in a pleasant ambiance. While the on-site dining options are generally well-received, there are occasional mentions of slow service and inconsistent food quality. The bar provides a casual space to enjoy drinks and games, contributing to the hotel's inviting atmosphere.
Guest rooms are often described as comfortable, spacious and clean, equipped with practical amenities such as mini-fridges, microwaves and coffee makers. However, some guests note that the rooms feel outdated and in need of modernization with specific complaints about furniture, lighting and maintenance issues.
Cleanliness receives mixed reviews. While rooms are typically clean and well-maintained by a diligent housekeeping staff, public areas like hallways and the pool occasionally fall short with reports of stained carpets and musty odors.
The hotel's staff is frequently commended for their professionalism, friendliness and helpfulness, contributing to a welcoming atmosphere. Despite some isolated incidents of less helpful interactions, the overall service quality is viewed positively by most guests.
The WiFi service at the hotel generates mixed reviews with some guests reporting fast and reliable connectivity while others face issues like weak signals and dropped connections, suggesting a need for improvement in this area.
The gym, though appreciated for its availability, draws criticism for outdated equipment and hygiene issues. Cleanliness and the range of equipment could see enhancements to better meet guest expectations.
The indoor pool is a significant highlight for families, described as clean, warm and enjoyable for children, though there are occasional remarks about cloudy water and overcrowding. The family-friendly amenities like the Nintendo Switch in the lobby and spacious suites make the hotel a favorite among families.
Beds receive mostly positive feedback for their comfort and cleanliness, yet there are notable complaints about sagging and lumpy mattresses, indicating that some rooms could benefit from updates.
Overall, The Academy Hotel Colorado Springs is praised for its convenient location, friendly staff and excellent breakfast, making it a solid choice for families and travelers looking for comfort and accessibility. However, some areas, particularly room updates and cleanliness in public spaces, could use attention to enhance the guest experience further.
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The breakfast at The Academy Hotel is frequently highlighted as exceptional with guests lauding the variety and freshness of the buffet. Standout features include a made-to-order omelet station and a wide selection including waffles, scrambled eggs, sausages and fresh fruit. The friendly and accommodating staff enhances this positive dining experience, making breakfast a delightful start to the day.
Dinner offerings receive high marks for their quality and variety, particularly the steaks and prime rib dinners, all served in a pleasant ambiance. While the on-site dining options are generally well-received, there are occasional mentions of slow service and inconsistent food quality. The bar provides a casual space to enjoy drinks and games, contributing to the hotel's inviting atmosphere.
Guest rooms are often described as comfortable, spacious and clean, equipped with practical amenities such as mini-fridges, microwaves and coffee makers. However, some guests note that the rooms feel outdated and in need of modernization with specific complaints about furniture, lighting and maintenance issues.
Cleanliness receives mixed reviews. While rooms are typically clean and well-maintained by a diligent housekeeping staff, public areas like hallways and the pool occasionally fall short with reports of stained carpets and musty odors.
The hotel's staff is frequently commended for their professionalism, friendliness and helpfulness, contributing to a welcoming atmosphere. Despite some isolated incidents of less helpful interactions, the overall service quality is viewed positively by most guests.
The WiFi service at the hotel generates mixed reviews with some guests reporting fast and reliable connectivity while others face issues like weak signals and dropped connections, suggesting a need for improvement in this area.
The gym, though appreciated for its availability, draws criticism for outdated equipment and hygiene issues. Cleanliness and the range of equipment could see enhancements to better meet guest expectations.
The indoor pool is a significant highlight for families, described as clean, warm and enjoyable for children, though there are occasional remarks about cloudy water and overcrowding. The family-friendly amenities like the Nintendo Switch in the lobby and spacious suites make the hotel a favorite among families.
Beds receive mostly positive feedback for their comfort and cleanliness, yet there are notable complaints about sagging and lumpy mattresses, indicating that some rooms could benefit from updates.
Overall, The Academy Hotel Colorado Springs is praised for its convenient location, friendly staff and excellent breakfast, making it a solid choice for families and travelers looking for comfort and accessibility. However, some areas, particularly room updates and cleanliness in public spaces, could use attention to enhance the guest experience further.
Hotel near Golf Courses
Situated in Colorado Springs, this hotel offers access to the area's various golf courses. Guests can use this location as a base to explore different golfing options within the city.
Family Friendly Hotel
The Academy Hotel is a family hotel that provides amenities and services designed to cater to families. It is a popular choice among families visiting Colorado Springs.
Dog Friendly Hotel
The Academy Hotel welcomes dogs and is located in a convenient area of Colorado Springs. The hotel offers a variety of amenities, making it a comfortable stay for guests and their pets.
Hotel with Swimming Pool
This hotel offers both indoor and outdoor pools, providing guests with options for swimming regardless of the weather. Its central location and comfortable accommodations add to its appeal.
Heated Pool Indoor Pool
Accessible Hotel
This hotel offers rooms and facilities for disabled guests with wheelchair access. Standard accessible rooms are available, and a roll-in shower can be requested at the front desk.
4-Star Hotel
Offers a dynamic blend of adventure and family-friendly experiences including onsite and nearby adventure sports. It is also pet-friendly, making it an ideal choice for those travelling with pets.
Hotel with Indoor Pool
This hotel features an indoor pool with sun loungers, providing a comfortable space for swimming and relaxation. Guest reviews frequently mention the pool as clean and a good size.
Hotel with Heated Pool
This hotel features an indoor heated pool located in an atrium with greenery and waterfalls, open year-round.
Business Hotel
Hotel with Gym
Guest Reviews
The Academy Hotel Colorado Springs boasts a prime location, often praised by guests for its convenience and accessibility. Situated close to the Air Force Academy, interstate highways and myriad attractions, this hotel serves as an ideal hub for exploring Colorado Springs. Guests appreciate the proximity to key roads like I-25 and Academy Blvd, making travel to destinations like Garden of the Gods and Cave of the Winds effortless. The surrounding area offers a wealth of dining, shopping and entertainment options, including restaurants, bars, supermarkets and malls, all within a short distance. For those on vacation or attending activities at the Air Force Academy, the location is consistently highlighted as perfect and central. Despite being near major highways, rooms remain quiet, providing a peaceful retreat after a day of sightseeing. The hotel’s easy access to both local amenities and beautiful mountain views further cements its status as a well-located and convenient choice for visitors to Colorado Springs.
The Academy Hotel Colorado Springs has garnered extensive praise for its breakfast offerings, frequently touted as the highlight of guests’ stays. Many reviews commend the breakfast buffet for its variety, freshness and quality with words like amazing and exceptional commonly used. A standout feature is the made-to-order omelet station, which adds a personalized touch to the meal experience. Guests appreciate the extensive selection that includes waffles, scrambled eggs, sausages, fresh fruit, cereals and more, often describing it as better than any other hotel breakfast they've experienced.
Service is another strong point with staff frequently noted for their friendliness and professionalism, contributing to an overall positive dining experience. The breakfast area itself receives compliments for being spacious and accommodating, even during busy times. Though a few reviews mention minor issues such as limited variety over consecutive days or some items being lukewarm, the consensus is overwhelmingly positive. The breakfast is described as delicious, tasty and a delightful start to the day, making it a highly recommended feature of the hotel.
The Academy Hotel in Colorado Springs offers a satisfying dining experience across its various on-site restaurants and bars. Guests particularly enjoy the convenience and ambiance of the establishments, which include a restaurant, bar and sports grill. The food generally receives high marks with specific praises for the delicious steaks, prime rib dinners and ample portion sizes. Diners can savor well-prepared dishes at reasonable prices with standout meals such as pizza, great steaks and prime rib often highlighted.
The omelette station at the breakfast buffet is a popular feature, adding a personalized touch to the morning meal. While some diners found certain menu items less impressive or the food quality inconsistent, the majority appreciated having a variety of tasty and well-priced options available on-site.
In addition to the indoor offerings, the bar provides a casual place to enjoy drinks and play a game of pool, enhancing the overall dining experience. Although a few guests noted that service could be slow at times, the overall dining atmosphere at The Academy Hotel is enhanced by friendly staff and a welcoming, vibrant setting.
The guest reviews for The Academy Hotel Colorado Springs highlight a mix of positive and negative feedback regarding the rooms. Many guests appreciated the comfortable, spacious and clean nature of the rooms, noting that they were well-organized and conveniently located. Positive mentions include the comfortable beds, modern bathrooms with features like rain showers and the overall spacious layout of the rooms. Additionally, rooms were often highlighted for being equipped with practical amenities such as mini-fridges, microwaves and coffee makers.
However, some recurring criticisms were noted, particularly concerning the rooms being outdated and in need of modernization. Issues such as outdated furniture, dark interiors and inadequate lighting were frequently mentioned. Additionally, there were sporadic reports of maintenance issues, such as broken light bulbs, minor plumbing problems and faulty room temperature controls. A few guests also experienced cleanliness issues and musty odors.
Despite these drawbacks, many guests found the rooms to be generally comfortable and satisfactory, especially appreciating the friendly staff and additional amenities that contributed to a pleasant stay.
The beds at The Academy Hotel in Colorado Springs have received varied feedback from guests with the majority highlighting comfort and satisfaction. Many guests reported the beds as very comfortable, super comfy and great, complimenting the plush and clean bedding. Phrases like comfortable bed and extremely comfortable beds were frequent, indicating that many found their sleeping arrangements conducive to a restful night.
However, there are also critiques. Some guests found the beds too soft, too firm or described issues such as sagging mattresses and old or worn-out beds. Instances of lumpy or uneven mattresses were mentioned with a few noting discomfort sufficient enough to wake up with sore backs. Mattresses appeared dated in some rooms and a few guests encountered beds that felt more like hammocks or with dips, leading to a less-than-ideal sleeping experience.
Overall, while many guests praise the beds for their comfort, cleanliness and quality bedding, there remains a notable portion who experienced discomfort and highlighted the need for bed updates in various rooms.
The Academy Hotel in Colorado Springs receives mixed reviews regarding its cleanliness. Visitors frequently praise the cleanliness of the rooms, describing them as "very clean," "tidy," and "comfortable." Housekeeping appears to be diligent, tending to rooms daily and ensuring essentials are available. The lobby also garners positive feedback for being clean and well-maintained, enhancing the pleasant experience upon arrival.
However, there are notable criticisms, especially regarding the public areas and some common facilities. Hallway carpets are often mentioned as stained or filthy and public areas and facilities sometimes lack the same level of care as the guest rooms. The pool area, while often clean, occasionally has cloudy water and some bathrooms suffer from mold or musty smells. In addition, some rooms and the overall hotel feel outdated with specific mentions of broken fixtures, mold in air conditioners and dirty floors.
Despite these downsides, the comfortable and clean rooms, combined with the friendly staff and great location, make The Academy Hotel a decent choice for those prioritizing room cleanliness and convenience. However, travelers should be prepared for potential inconsistencies in the upkeep of common areas and facilities.
The reviews of The Academy Hotel Colorado Springs highlight an overall positive experience with the staff, frequently noted for their friendliness and helpfulness. The staff is often described as accommodating, welcoming and professional with several mentions of exceptional customer service and courteous attitudes.
Guests particularly appreciated the front desk employees and the breakfast staff, who were often commended for their attentiveness and efficiency. The cleaning crew was also noted for their diligence and friendliness. Specific staff members, including those at the bar and in the restaurant, received praise for their kind and cordial service, contributing to a pleasant experience for the guests.
However, there were a few mixed reviews regarding the front desk staff with some guests reporting unhelpful and even rude interactions. Instances of inadequate training and understaffing were mentioned but appeared to be less common.
Overall, the hotel's team often received high marks for their professionalism and hospitality, suggesting that most guests felt well taken care of during their stay.
Guests at The Academy Hotel Colorado Springs had mixed experiences with the WiFi. While some appreciated the fast and complimentary WiFi service, others faced significant issues ranging from weak signals and slow speeds to the internet not working for extended periods. A few reviews mentioned that the internet was good, but many highlighted the inconsistent and spotty coverage. Some guests had difficulty logging in to the WiFi with connections frequently dropping or kicking them off. There were also comments suggesting that the hotel invest more in improving its WiFi service. Despite the positive notes, others found the WiFi unusable, often resorting to using the lobby WiFi or dealing with no internet at all for several days.
The Academy Hotel Colorado Springs offers a gym that garners mixed reviews from its guests. Many reviewers appreciate the availability of exercise rooms, describing them as good, nice and well catered for. Some guests found the equipment in the fitness center to be adequate and sufficient, contributing to a generally positive impression of the facilities.
However, several visitors expressed concerns about the gym being outdated and lacking in comprehensive equipment with a gap in weights between 5# and 35#. Hygiene was another point of criticism due to the carpeted floors and absence of cleaning supplies like spray and towels. There were also mentions of the gym being under renovation or not available during some visits, which led to disappointment for those who anticipated using the facility.
While the fitness center has its strengths, there is room for improvement in updating equipment, maintaining cleanliness and ensuring consistent availability.
The swimming pool at The Academy Hotel in Colorado Springs generates a mix of reviews, largely skewing positively. Guests appreciate the large and warm pool, often highlighting its clean and well-maintained state. The indoor heated pool next to the restaurant is especially popular, providing an enjoyable experience for families. Kids seem to love this pool with many describing it as fun, fantastic and amazing.
However, not all feedback is glowing. Some guests encountered issues with the pool being cloudy or murky and a few mentioned unpleasant odors and cleanliness concerns. Occasional closures and overcrowding are noted with noise from kids running and playing around the pool area sometimes detracting from the experience.
Overall, while the pool has some maintenance issues to address, it remains a highlight for many visitors due to its warmth, cleanliness on good days and indoor convenience, making it a central attraction within the hotel.
The Academy Hotel in Colorado Springs garners widespread praise for its exceptional family-friendly environment that caters to all ages. Families consistently highlight the hotel's kid-friendly amenities, such as the beloved pool and the engaging Nintendo Switch available in the lobby, making it a hit among younger guests. The spacious family suites and rooms are frequently mentioned as comfortable and clean, adding to the overall positive experience.
Parents appreciate the safe and welcoming atmosphere, ideal for a family vacation or event. The breakfast buffet, often described as wonderful, is a favorite among guests, ensuring the day starts on a great note for both kids and adults. The hotel's common areas, such as the fireplace in the lobby, provide cozy spaces for family gatherings and relaxation.
With reasonable rates and helpful facilities, this hotel is often cited as a top choice for family stays. Overall, The Academy Hotel offers an enjoyable, safe and engaging environment, making it a standout option for families visiting Colorado Springs.
The Academy Hotel Colorado Springs has been praised for delivering a four-star experience with its elite dining and meal services and luxurious settings. The accommodations are noted for being clean and well-kept, contributing to an overall impression of high quality. The hotel provides a pleasant ambiance, garnering compliments for its excellent service and ideal location for visitors.
However, some reviews indicated discrepancies between expectations and reality with some guests feeling the property is a bit dated and in need of updates. Despite these mixed sentiments, the general consensus highlights the friendly and attentive staff, clean rooms and comfortable amenities, asserting that the four-star rating is well-deserved by several guests.
Views of the mountains and the overall setting add a special touch to the stay, making it a favorable choice for many. While opinions vary, the hotel largely meets the four-star criteria through its accessible facilities and overall service quality.
The Academy Hotel Colorado Springs proves to be a suitable option for business travelers given its range of facilities and services designed for business needs. The business meeting rooms are well equipped, providing an efficient work environment, making them well-suited for various professional gatherings and conferences. Business class rooms come with amenities that ensure a comfortable and convenient stay. The hotel is reputed for its proactive and courteous staff, who help make the experience seamless for the guests.
Housekeeping is diligent in maintaining cleanliness and ensuring that everything is refreshed, even during ongoing meetings. The location of the hotel is also convenient for business trips, as it facilitates easy access to necessary venues and amenities.
However, there are areas that require attention. The business center, which should be a key facility for business travelers, needs improvement as it currently lacks functioning computers and faces issues with resource availability. Additionally, the inconsistent WIFI service can be a significant drawback for those needing reliable internet connectivity for their work.
Despite these issues, the overall setting and amenities make the hotel a good choice for business travelers, especially those whose needs do not solely depend on the business center's computers or the WIFI service.
The Academy Hotel Colorado Springs received mixed reviews regarding accessibility for guests with disabilities. On the positive side, several guests noted that the washroom adaptive setup was well done and accessible rooms on the ground floor were available. The hotel's restaurant and overall amenities were deemed easily accessible by some guests and the hotel's location was convenient for their needs.
However, there were various challenges highlighted. Notably, the absence of elevators posed significant mobility issues, making access to different floors difficult. Many guests found the accessible entrance hard to locate and some felt that the hotel's facilities were not sufficiently updated to accommodate disabled individuals properly. Additionally, there were mentions of bathroom fixtures needing improvement and the necessity for more detailed follow-ups on room accessibility notes provided to the management. The hotel was criticized for a lack of wheelchair accessibility and disabled parking spaces, indicating a need for better accommodation for individuals with mobility issues.
In summary, while some areas of the hotel were accessible and convenient, significant improvements are needed to fully cater to guests with disabilities.
The Academy Hotel in Colorado Springs features an impressive heated pool, consistently praised for its warmth and comfort. The pool area is described as large and welcoming with the warmth of the water being a standout feature. Guests highlight the heated pool as a particularly enjoyable aspect of their stay, often mentioning its consistently pleasant temperature. The indoor heated pool is especially appreciated during cooler weather, providing a relaxing and enjoyable swimming experience. Poolside lounges are noted for their practicality, adding to the overall pleasant ambiance of the pool area. Overall, the heated pool at The Academy Hotel receives high accolades for enhancing the relaxation and comfort of guests.
The Academy Hotel Colorado Springs boasts an indoor pool that frequently receives positive mentions from guests. Descriptions highlight its convenience, being located within the lobby area and next to the restaurant, creating a pleasant and accessible atmosphere. Families particularly appreciate the facility with children often finding joy in the warm, heated waters that are available 24 hours a day.
Guests find the pool environment quite pleasant, noting the neat and beautiful atrium surrounding it. The pool is frequently cited as a highlight of guests' stays, complementing the cozy fireside lounge and adding to the overall positive experience of the hotel's amenities. While a few reviews mention issues with cleanliness, the general consensus underscores a well-maintained and enjoyable amenity that enhances the hotel's appeal for both relaxation and family fun. Some wish there was a hot tub to further enhance the experience, but overall, the indoor pool remains a beloved feature of The Academy Hotel Colorado Springs.
The Academy Hotel Colorado Springs offers a stay that frequently exceeds guests' expectations with its luxurious ambiance and high-end feel. Visitors often highlight the hotel's lobby as a standout feature, describing it as spacious and lovely with a rustic charm that adds to the overall luxurious atmosphere. The rooms are consistently mentioned for their clean luxury, providing accommodations that feel both modern and upscale. Despite its luxurious amenities and high-end atmosphere, guests appreciate the hotel's fair value price point, making it one of the best hotel values for a vacation in Colorado. Overall, the Academy Hotel successfully blends luxury with affordability, resulting in a memorable and pleasant stay.
The Academy Hotel Colorado Springs is praised for its pet-friendly facilities and welcoming atmosphere for guests traveling with dogs. The hotel features designated dog-friendly areas for walking pets, making it convenient for pet owners to take their dogs outside. Many reviews highlight the accommodating and inclusive environment where pets are genuinely welcomed. Pet-friendly rooms and areas are available and guests appreciate the easy access to pet stations.
While the majority of the feedback is positive regarding the dog-friendly policy, some suggest that the outdoor areas could benefit from improvements. Overall, the hotel's combination of a pet-friendly policy and its centralized location close to attractions creates a favorable experience for visitors with pets.
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Location
Breakfast
Service is another strong point with staff frequently noted for their friendliness and professionalism, contributing to an overall positive dining experience. The breakfast area itself receives compliments for being spacious and accommodating, even during busy times. Though a few reviews mention minor issues such as limited variety over consecutive days or some items being lukewarm, the consensus is overwhelmingly positive. The breakfast is described as delicious, tasty and a delightful start to the day, making it a highly recommended feature of the hotel.
Dinner
The omelette station at the breakfast buffet is a popular feature, adding a personalized touch to the morning meal. While some diners found certain menu items less impressive or the food quality inconsistent, the majority appreciated having a variety of tasty and well-priced options available on-site.
In addition to the indoor offerings, the bar provides a casual place to enjoy drinks and play a game of pool, enhancing the overall dining experience. Although a few guests noted that service could be slow at times, the overall dining atmosphere at The Academy Hotel is enhanced by friendly staff and a welcoming, vibrant setting.
Rooms
However, some recurring criticisms were noted, particularly concerning the rooms being outdated and in need of modernization. Issues such as outdated furniture, dark interiors and inadequate lighting were frequently mentioned. Additionally, there were sporadic reports of maintenance issues, such as broken light bulbs, minor plumbing problems and faulty room temperature controls. A few guests also experienced cleanliness issues and musty odors.
Despite these drawbacks, many guests found the rooms to be generally comfortable and satisfactory, especially appreciating the friendly staff and additional amenities that contributed to a pleasant stay.
Beds
However, there are also critiques. Some guests found the beds too soft, too firm or described issues such as sagging mattresses and old or worn-out beds. Instances of lumpy or uneven mattresses were mentioned with a few noting discomfort sufficient enough to wake up with sore backs. Mattresses appeared dated in some rooms and a few guests encountered beds that felt more like hammocks or with dips, leading to a less-than-ideal sleeping experience.
Overall, while many guests praise the beds for their comfort, cleanliness and quality bedding, there remains a notable portion who experienced discomfort and highlighted the need for bed updates in various rooms.
Cleanliness
However, there are notable criticisms, especially regarding the public areas and some common facilities. Hallway carpets are often mentioned as stained or filthy and public areas and facilities sometimes lack the same level of care as the guest rooms. The pool area, while often clean, occasionally has cloudy water and some bathrooms suffer from mold or musty smells. In addition, some rooms and the overall hotel feel outdated with specific mentions of broken fixtures, mold in air conditioners and dirty floors.
Despite these downsides, the comfortable and clean rooms, combined with the friendly staff and great location, make The Academy Hotel a decent choice for those prioritizing room cleanliness and convenience. However, travelers should be prepared for potential inconsistencies in the upkeep of common areas and facilities.
Staff
Guests particularly appreciated the front desk employees and the breakfast staff, who were often commended for their attentiveness and efficiency. The cleaning crew was also noted for their diligence and friendliness. Specific staff members, including those at the bar and in the restaurant, received praise for their kind and cordial service, contributing to a pleasant experience for the guests.
However, there were a few mixed reviews regarding the front desk staff with some guests reporting unhelpful and even rude interactions. Instances of inadequate training and understaffing were mentioned but appeared to be less common.
Overall, the hotel's team often received high marks for their professionalism and hospitality, suggesting that most guests felt well taken care of during their stay.
Wi-Fi
Gym
However, several visitors expressed concerns about the gym being outdated and lacking in comprehensive equipment with a gap in weights between 5# and 35#. Hygiene was another point of criticism due to the carpeted floors and absence of cleaning supplies like spray and towels. There were also mentions of the gym being under renovation or not available during some visits, which led to disappointment for those who anticipated using the facility.
While the fitness center has its strengths, there is room for improvement in updating equipment, maintaining cleanliness and ensuring consistent availability.
Pool
However, not all feedback is glowing. Some guests encountered issues with the pool being cloudy or murky and a few mentioned unpleasant odors and cleanliness concerns. Occasional closures and overcrowding are noted with noise from kids running and playing around the pool area sometimes detracting from the experience.
Overall, while the pool has some maintenance issues to address, it remains a highlight for many visitors due to its warmth, cleanliness on good days and indoor convenience, making it a central attraction within the hotel.
Family
Parents appreciate the safe and welcoming atmosphere, ideal for a family vacation or event. The breakfast buffet, often described as wonderful, is a favorite among guests, ensuring the day starts on a great note for both kids and adults. The hotel's common areas, such as the fireplace in the lobby, provide cozy spaces for family gatherings and relaxation.
With reasonable rates and helpful facilities, this hotel is often cited as a top choice for family stays. Overall, The Academy Hotel offers an enjoyable, safe and engaging environment, making it a standout option for families visiting Colorado Springs.
4 Star
However, some reviews indicated discrepancies between expectations and reality with some guests feeling the property is a bit dated and in need of updates. Despite these mixed sentiments, the general consensus highlights the friendly and attentive staff, clean rooms and comfortable amenities, asserting that the four-star rating is well-deserved by several guests.
Views of the mountains and the overall setting add a special touch to the stay, making it a favorable choice for many. While opinions vary, the hotel largely meets the four-star criteria through its accessible facilities and overall service quality.
Business
Housekeeping is diligent in maintaining cleanliness and ensuring that everything is refreshed, even during ongoing meetings. The location of the hotel is also convenient for business trips, as it facilitates easy access to necessary venues and amenities.
However, there are areas that require attention. The business center, which should be a key facility for business travelers, needs improvement as it currently lacks functioning computers and faces issues with resource availability. Additionally, the inconsistent WIFI service can be a significant drawback for those needing reliable internet connectivity for their work.
Despite these issues, the overall setting and amenities make the hotel a good choice for business travelers, especially those whose needs do not solely depend on the business center's computers or the WIFI service.
Accessible
However, there were various challenges highlighted. Notably, the absence of elevators posed significant mobility issues, making access to different floors difficult. Many guests found the accessible entrance hard to locate and some felt that the hotel's facilities were not sufficiently updated to accommodate disabled individuals properly. Additionally, there were mentions of bathroom fixtures needing improvement and the necessity for more detailed follow-ups on room accessibility notes provided to the management. The hotel was criticized for a lack of wheelchair accessibility and disabled parking spaces, indicating a need for better accommodation for individuals with mobility issues.
In summary, while some areas of the hotel were accessible and convenient, significant improvements are needed to fully cater to guests with disabilities.
Heated Pool
Indoor Pool
Guests find the pool environment quite pleasant, noting the neat and beautiful atrium surrounding it. The pool is frequently cited as a highlight of guests' stays, complementing the cozy fireside lounge and adding to the overall positive experience of the hotel's amenities. While a few reviews mention issues with cleanliness, the general consensus underscores a well-maintained and enjoyable amenity that enhances the hotel's appeal for both relaxation and family fun. Some wish there was a hot tub to further enhance the experience, but overall, the indoor pool remains a beloved feature of The Academy Hotel Colorado Springs.
Luxury
Dog Friendly
While the majority of the feedback is positive regarding the dog-friendly policy, some suggest that the outdoor areas could benefit from improvements. Overall, the hotel's combination of a pet-friendly policy and its centralized location close to attractions creates a favorable experience for visitors with pets.
Yes, The Academy Hotel Colorado Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Academy Hotel Colorado Springs.
Yes, The Academy Hotel Colorado Springs welcomes dogs.
No, parking facilities aren't available at The Academy Hotel Colorado Springs.
Yes, The Academy Hotel Colorado Springs has a gym.
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