Universal Hotel Romantica
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsUniversal Hotel Romantica is highly regarded for its exceptional location, nestled in the tranquil area of Colonia Sant Jordi, offering guests easy access to the spectacular beaches of Mallorca, including the renowned Es Trenc. This idyllic setting provides a serene retreat with breathtaking sea views from many rooms, making it an ideal destination for couples, families, and solo travelers. The location also serves as a convenient base for exploring nearby local attractions and enjoying delightful walks along picturesque promenades.
The hotel's dining experiences receive significant praise, with the breakfast buffet being particularly noted for its variety and quality, catering to all dietary preferences. Guests enjoy starting their day with "amazing" omelettes and fresh vegetables while taking in stunning sea views from the breakfast area. The dinner offerings also impress, with a mix of domestic and international dishes and themed buffet nights adding excitement. While there are occasional critiques about menu variety and drink charges, the general consensus is positive, highlighting the excellent quality-to-price ratio.
Accommodations at Universal Hotel Romantica are described as clean and comfortable, with many rooms offering lovely ocean views from spacious balconies. Despite some furniture being outdated, the rooms are consistently kept tidy by the attentive staff. Guests appreciate the overall cleanliness and maintenance of the hotel, noting the spotlessness of communal areas and the high cleanliness standards throughout.
The hotel's staff is frequently commended for their exceptional service, friendliness, and professionalism. Whether at reception, in the restaurant, or housekeeping, staff members go above and beyond to ensure a pleasant stay for guests, enhancing the overall experience with their attentiveness and warm hospitality.
Family-friendly amenities and activities further elevate the hotel's appeal, with dedicated entertainers keeping children and teenagers engaged. The two swimming pools, including a child-friendly option, and a mini disco provide entertainment for younger guests, making it a suitable choice for family vacations.
While the free public WiFi receives mixed reviews regarding coverage and charges, the hotel's overall value for money remains strong. Universal Hotel Romantica is seen as a commendable choice, offering a relaxing and enjoyable holiday experience with its prime location, welcoming atmosphere, and great service amidst the beautiful backdrop of Mallorca's beaches.
Categories
The hotel's dining experiences receive significant praise, with the breakfast buffet being particularly noted for its variety and quality, catering to all dietary preferences. Guests enjoy starting their day with "amazing" omelettes and fresh vegetables while taking in stunning sea views from the breakfast area. The dinner offerings also impress, with a mix of domestic and international dishes and themed buffet nights adding excitement. While there are occasional critiques about menu variety and drink charges, the general consensus is positive, highlighting the excellent quality-to-price ratio.
Accommodations at Universal Hotel Romantica are described as clean and comfortable, with many rooms offering lovely ocean views from spacious balconies. Despite some furniture being outdated, the rooms are consistently kept tidy by the attentive staff. Guests appreciate the overall cleanliness and maintenance of the hotel, noting the spotlessness of communal areas and the high cleanliness standards throughout.
The hotel's staff is frequently commended for their exceptional service, friendliness, and professionalism. Whether at reception, in the restaurant, or housekeeping, staff members go above and beyond to ensure a pleasant stay for guests, enhancing the overall experience with their attentiveness and warm hospitality.
Family-friendly amenities and activities further elevate the hotel's appeal, with dedicated entertainers keeping children and teenagers engaged. The two swimming pools, including a child-friendly option, and a mini disco provide entertainment for younger guests, making it a suitable choice for family vacations.
While the free public WiFi receives mixed reviews regarding coverage and charges, the hotel's overall value for money remains strong. Universal Hotel Romantica is seen as a commendable choice, offering a relaxing and enjoyable holiday experience with its prime location, welcoming atmosphere, and great service amidst the beautiful backdrop of Mallorca's beaches.
Hotel near The Beach
The hotel has stunning sea views. Its location allows for easy access to nearby beaches.
Hotel with Outdoor Pool
Located a short walk from Es Trenc Beach, this hotel offers an outdoor pool and rooms with sea views.
Beachfront Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Children's Pool
Guest Reviews
Universal Hotel Romantica enjoys an enviable location that consistently receives high praise from its guests. Nestled in the tranquil area of Colonia Sant Jordi, the hotel offers guests a peaceful retreat while conveniently positioned just a short walk from a selection of the most beautiful beaches in Mallorca, including the renowned Es Trenc. This stunning sandy beach is a highlight for many visitors, known for its crystal-clear waters and picturesque surroundings. In addition to its proximity to the beaches, the hotel is set right by the sea, with many rooms offering breathtaking sea views from their balconies. Guests appreciate the tranquility of the location, allowing delightful walks along the scenic coastline and access to charming promenades.
The hotel's strategic positioning also makes it a great base for exploring other local attractions and picturesque coves. Within walking distance of various amenities such as restaurants and shops, guests find themselves in a well-connected spot, enhancing the ease of their stay. Complementing its location, Universal Hotel Romantica is highlighted for offering excellent value for money, with well-maintained facilities and attentive staff contributing to the positive guest experiences. This welcoming atmosphere makes it an appealing choice for couples, families, and solo travelers alike, presenting a delightful blend of comfort, convenience, and serene seaside beauty.
Universal Hotel Romantica has garnered much praise from guests for its impressive breakfast offerings. The hotel features a breakfast buffet that is both plentiful and varied, with an array of options to suit all dietary preferences, including vegan choices. Guests particularly enjoyed the "amazing" omelettes and a wide range of vegetables, providing a satisfying start to the day. Many reviews highlight the excellent quality-to-price ratio of the meals, with the breakfast often described as "spectacular" and "very good." The buffet includes a diverse selection, ensuring there is something for everyone.
The breakfast area allows for stunning sea views, which guests appreciated as a picturesque accompaniment to their meals. The staff at Universal Hotel Romantica are frequently praised for their friendliness and attentive service, adding to the overall positive dining experience. Despite a bustling atmosphere, especially in the breakfast area, the general consensus remains that the meal offerings are a highlight of the stay. Reviewers consistently commend the hotel's ability to cater to a variety of tastes, making the dining experience at Universal Hotel Romantica both enjoyable and memorable.
Universal Hotel Romantica offers a dining experience that strikes a balance between quality and variety, making it a noteworthy aspect of one's stay. Guests frequently praise the hotel’s culinary offerings as being very good, with a range of options that showcases domestic and international dishes. The buffet style serves as a highlight, allowing guests to enjoy abundant meals with diverse selections every evening.
Quality is a consistent theme, with guests appreciating the care and attention to detail that goes into the food preparation. The themed buffet evenings offer a pleasant surprise, adding a layer of excitement and variety for returning diners. Excellent dishes like paella and fresh fish stand out, garnering positive mentions for both their taste and presentation.
The restaurant provides a satisfactory value, especially for those choosing the half-board option. While there are some remarks about repetitive menus and limited choices, the general consensus leans towards a favorable dining experience, often exceeding expectations for a three-star accommodation. Guests also complement the buffet's good variety and the delightful mixture of Mexican, Italian, and local Spanish cuisine on offer.
However, there are minor areas for improvement. Some guests express a desire for greater variety in the dinner selections or notice repetition within the same week. Additionally, drink charges at dinner and high-priced items like bottled wine can detract from the otherwise positive experience.
Overall, while there are occasional critiques, the dining offerings at Universal Hotel Romantica add substantial value, contributing to a pleasant and memorable vacation experience.
Universal Hotel Romantica offers guests a clean and comfortable stay with a fantastic location by the sea, offering rooms with lovely sea and pool views from spacious balconies. Guests appreciate the simple yet well-equipped rooms, which are always kept tidy and fragrant by the accommodating staff, despite furnishings being somewhat outdated. The rooms vary in size, with some being snug yet perfectly suitable for sleeping. Upper-floor rooms seem to offer a more appealing experience, while soundproofing can be an issue for some guests. Bathrooms, although functional, may require updating, and some find the beds a bit firm. However, the overall cleanliness and maintenance of the hotel leave a positive impression. The hotel’s excellent location, ocean views, comfortable rooms, and friendly service contribute to a pleasant stay for those visiting the area.
The bed offerings at Universal Hotel Romantica receive mixed reviews from guests. Many visitors highlight the comfort of the beds, with some specifically appreciating the quality of both the mattresses and pillows. These guests find their sleeping experience to be restful, noting the beds as a positive aspect of their stay. However, several other guests describe the beds as hard and uncomfortable, with some mentioning the pronounced feel of springs through the mattresses. Despite some guests finding the hardness manageable, others point to it as a notable downside, affecting their overall comfort. While bed comfort varies among guests, those who enjoyed their sleep complemented well-appointed and pleasant rooms, ensuring an overall positive context for their stay.
Universal Hotel Romantica consistently receives praise from guests for its impressive cleanliness standards. Visitors often describe the hotel as very clean and tidy, with particular emphasis on the rooms, which are consistently kept spotless and well-maintained. The staff's attention to cleanliness is evident, as rooms are generally described as clean and equipped with new and comfortable furnishings. The hotel, though somewhat dated in appearance, remains impeccably maintained, contributing to an overall atmosphere of tidiness.
Guests highlight the cleanliness of communal areas, including the restaurant and pools, which are kept in good condition, providing additional comfort to guests. The hotel's location near Es Trenc beach also enhances its appeal, with the small beach reported as clean and inviting. However, some visitors note areas for improvement, such as the need for bathroom updates and occasional lapses in room cleaning.
Overall, Universal Hotel Romantica offers a clean and comfortable stay, with top-notch cleanliness and attentive service, making it a reliable choice for travelers seeking a tidy, well-maintained retreat by the sea.
Universal Hotel Romantica is a wonderful choice for travelers seeking exceptional service and a welcoming atmosphere. The hotel staff consistently receives high praise for their attentiveness, friendliness, and professionalism. Guests have highlighted the attentive nature of the front desk and reception team, noting individuals like Celine and Lola for their exceptional assistance. Across all areas—including reception, restaurant, housekeeping, animation, and the bar—the staff is described as super friendly, remarkably accommodating, and always eager to help. Their multilingual abilities further enhance the guest experience, ensuring effective communication.
The team is known for their outstanding ability to address any issues promptly, and their courteous attitude leaves a lasting impression on guests. Staff members like Rubén stand out for their attentiveness during meals, contributing to the satisfaction of dining experiences. The hotel's top-notch service often becomes a highlight of any stay, affirmed by the frequent mentions of their kindness, cheerfulness, and overall pleasant demeanor. Whether it's ensuring a warm welcome upon arrival or maintaining a high level of service throughout a guest's stay, the staff at Universal Hotel Romantica undoubtedly adds a comforting and delightful touch to the entire experience.
Universal Hotel Romantica offers guests complimentary public WiFi that many find reliable in certain areas, although there are mixed reviews regarding its overall performance. Some visitors have praised the WiFi coverage, noting a strong 4G reception throughout the hotel, but others were disappointed with the WiFi's quality, reporting weak connections in rooms and some public spaces. Despite advertising free WiFi, guests have pointed out that it requires payment if accessed from individual devices, which can lead to additional costs during their stay. Moreover, the connection tends to be more stable in the reception area, contrasting with the poor and unstable service experienced elsewhere. It's worth considering these factors for those whose stay heavily relies on consistent internet connectivity.
Universal Hotel Romantica offers a variety of appealing pool experiences for its guests, making it a popular choice for families and individuals seeking relaxation by the water. The hotel features a good-sized main pool with a stunning view of the nearby bay, providing an idyllic backdrop for guests lounging by the water. The outdoor pools cater to both adults and children, with dedicated areas for each. The pools are described as clean and well-maintained, adding to the overall positive experience.
However, the pools can become crowded, although there seems to be a sufficient number of loungers available for guests. The adults can also enjoy a refreshing saltwater pool, complemented by a poolside bar serving top-notch cocktails. Children are entertained by a colorful pool area tailored to their needs, ensuring a safe and fun environment.
Despite some minor hiccups, such as occasional cleanliness issues and extra charges for sunbeds, the overall feedback highlights the pool area as a wonderful and family-friendly space with comfortable lounging options and fantastic sea views.
Universal Hotel Romantica enjoys an enviable location right by the sea, offering guests easy access to the stunning beaches of Mallorca. Guests frequently highlight the proximity to the beach, describing it as a mere few minutes' walk away. The beach itself is often lauded for its beauty and gentle slope, making it particularly ideal for families with children. One of the hotel's standout features is its direct access to the sea, with several steps leading into the water right next to the hotel. For guests seeking variety, there are multiple beautiful beaches within a short walking distance, including the famous Es Trenc beach. Though some reviews mention that Es Trenc isn't as close as described, its fine sandy stretches remain a significant draw for visitors. The area around the hotel is noted to be quiet and picturesque, surrounded by protected beaches free from vendors and stalls. Guests also appreciate the option to rent sun loungers and enjoy the pleasant sea views, especially during sunsets. While some suggest that the hotel could use a refresh, the location and access to some of the island's most beautiful beaches remain highly praised, contributing to an overall positive experience.
Universal Hotel Romantica emerges as a prime choice for families seeking a pleasant and accommodating stay. Renowned for its family-friendly environment, the hotel is lauded for its attentive staff who consistently prioritize the needs and enjoyment of children. The dedicated team of entertainers makes a notable impact, especially in engaging teenagers—a demographic notoriously challenging to please. With evening entertainment that includes a mini disco, children are kept amused and active, adding to the overall family vacation experience.
Accommodations are well-suited for families, with spacious rooms offering picturesque sea views from dual balconies, thereby enhancing the relaxation component of the stay. The hotel features two swimming pools, one of which is particularly appreciated for being child-friendly. Its location is appealing, with scenic views near salt pans and proximity to evening venues and a marina, allowing for a balance between hotel-centric relaxation and local exploration.
Overall, Universal Hotel Romantica provides good value for money as a three-star establishment. It efficiently balances the needs of children and adults, making it a commendable choice for those planning a family-oriented holiday.
Universal Hotel Romantica stands out as a remarkable establishment, offering exceptional value for money, which many guests believe deserves a higher rating than its current three stars. Located in an idyllic setting with access to charming coves, it serves as a perfect retreat for those seeking tranquility and relaxation. The hotel's facilities, services, and attention to detail are often compared to, and even surpass, those of higher-rated four-star hotels.
One of the most significant highlights is the staff's exceptional treatment, which contributes to a very positive guest experience. The buffet service is noted for its quality, alongside the overall cleanliness and strategic location which enhance the stay. Many visitors consider this the best hotel they've experienced in Mallorca, citing its deserved reputation that aligns more closely with a four-star rating.
Despite the hotel’s merits, guests should be aware that additional costs may apply for certain services, which could be a surprise for those anticipating all-inclusive amenities. Nevertheless, the Universal Hotel Romantica remains a top choice for travelers looking for great hospitality, proving that sometimes a three-star establishment can indeed offer four-star experiences.
Universal Hotel Romantica offers an appealing children's pool area that stands out in several reviews, making it an ideal spot for families with small children. It includes a dedicated section of the adult pool reserved for younger guests, ensuring a safe and enjoyable experience for both little ones and their parents. The pool area features a dragon slide along with water games, adding to the fun with water jets that turn on and off, much to the delight of the children. While some guests noted inconsistencies with the description and reported unfriendly staff, others appreciated the fabulous and safe environment and liked the children's entertainment and mini club offerings. Overall, the children's pool is highlighted as a positive attribute of the hotel, complementing its convenient location near the picturesque Es Trenc beach and the overall pleasant atmosphere.
Location Show Map
Location
The hotel's strategic positioning also makes it a great base for exploring other local attractions and picturesque coves. Within walking distance of various amenities such as restaurants and shops, guests find themselves in a well-connected spot, enhancing the ease of their stay. Complementing its location, Universal Hotel Romantica is highlighted for offering excellent value for money, with well-maintained facilities and attentive staff contributing to the positive guest experiences. This welcoming atmosphere makes it an appealing choice for couples, families, and solo travelers alike, presenting a delightful blend of comfort, convenience, and serene seaside beauty.
Breakfast
The breakfast area allows for stunning sea views, which guests appreciated as a picturesque accompaniment to their meals. The staff at Universal Hotel Romantica are frequently praised for their friendliness and attentive service, adding to the overall positive dining experience. Despite a bustling atmosphere, especially in the breakfast area, the general consensus remains that the meal offerings are a highlight of the stay. Reviewers consistently commend the hotel's ability to cater to a variety of tastes, making the dining experience at Universal Hotel Romantica both enjoyable and memorable.
Dinner
Quality is a consistent theme, with guests appreciating the care and attention to detail that goes into the food preparation. The themed buffet evenings offer a pleasant surprise, adding a layer of excitement and variety for returning diners. Excellent dishes like paella and fresh fish stand out, garnering positive mentions for both their taste and presentation.
The restaurant provides a satisfactory value, especially for those choosing the half-board option. While there are some remarks about repetitive menus and limited choices, the general consensus leans towards a favorable dining experience, often exceeding expectations for a three-star accommodation. Guests also complement the buffet's good variety and the delightful mixture of Mexican, Italian, and local Spanish cuisine on offer.
However, there are minor areas for improvement. Some guests express a desire for greater variety in the dinner selections or notice repetition within the same week. Additionally, drink charges at dinner and high-priced items like bottled wine can detract from the otherwise positive experience.
Overall, while there are occasional critiques, the dining offerings at Universal Hotel Romantica add substantial value, contributing to a pleasant and memorable vacation experience.
Rooms
Beds
Cleanliness
Guests highlight the cleanliness of communal areas, including the restaurant and pools, which are kept in good condition, providing additional comfort to guests. The hotel's location near Es Trenc beach also enhances its appeal, with the small beach reported as clean and inviting. However, some visitors note areas for improvement, such as the need for bathroom updates and occasional lapses in room cleaning.
Overall, Universal Hotel Romantica offers a clean and comfortable stay, with top-notch cleanliness and attentive service, making it a reliable choice for travelers seeking a tidy, well-maintained retreat by the sea.
Staff
The team is known for their outstanding ability to address any issues promptly, and their courteous attitude leaves a lasting impression on guests. Staff members like Rubén stand out for their attentiveness during meals, contributing to the satisfaction of dining experiences. The hotel's top-notch service often becomes a highlight of any stay, affirmed by the frequent mentions of their kindness, cheerfulness, and overall pleasant demeanor. Whether it's ensuring a warm welcome upon arrival or maintaining a high level of service throughout a guest's stay, the staff at Universal Hotel Romantica undoubtedly adds a comforting and delightful touch to the entire experience.
Wi-Fi
Pool
However, the pools can become crowded, although there seems to be a sufficient number of loungers available for guests. The adults can also enjoy a refreshing saltwater pool, complemented by a poolside bar serving top-notch cocktails. Children are entertained by a colorful pool area tailored to their needs, ensuring a safe and fun environment.
Despite some minor hiccups, such as occasional cleanliness issues and extra charges for sunbeds, the overall feedback highlights the pool area as a wonderful and family-friendly space with comfortable lounging options and fantastic sea views.
Beach
Family
Accommodations are well-suited for families, with spacious rooms offering picturesque sea views from dual balconies, thereby enhancing the relaxation component of the stay. The hotel features two swimming pools, one of which is particularly appreciated for being child-friendly. Its location is appealing, with scenic views near salt pans and proximity to evening venues and a marina, allowing for a balance between hotel-centric relaxation and local exploration.
Overall, Universal Hotel Romantica provides good value for money as a three-star establishment. It efficiently balances the needs of children and adults, making it a commendable choice for those planning a family-oriented holiday.
4 Star
One of the most significant highlights is the staff's exceptional treatment, which contributes to a very positive guest experience. The buffet service is noted for its quality, alongside the overall cleanliness and strategic location which enhance the stay. Many visitors consider this the best hotel they've experienced in Mallorca, citing its deserved reputation that aligns more closely with a four-star rating.
Despite the hotel’s merits, guests should be aware that additional costs may apply for certain services, which could be a surprise for those anticipating all-inclusive amenities. Nevertheless, the Universal Hotel Romantica remains a top choice for travelers looking for great hospitality, proving that sometimes a three-star establishment can indeed offer four-star experiences.
Children's Pool
Yes, Universal Hotel Romantica has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Universal Hotel Romantica.
No, Universal Hotel Romantica doesn't allow dogs.
No, parking facilities aren't available at Universal Hotel Romantica.
No, Universal Hotel Romantica doesn't have a gym.
Location Show Map
More Options
