Green Palace Colombo

Colombo 6.87546700, 79.86140300 , 30, W. A. Silva Mawatha (Show on Map)
6.4
Rated


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Summary of reviewsGreen Palace Colombo stands out positively for its strategic location in the heart of Colombo 6, making it a popular choice for budget-conscious travelers who value convenience. Guests appreciate its proximity to shopping centers and key city attractions, which ensures an easy and accessible stay in Colombo without breaking the bank. The hotel is particularly favored by those who seek affordability and are willing to compromise on certain aspects for an overall convenient and comfortable experience in the bustling city.

The staff at Green Palace Colombo receive significant praise for their friendliness and helpfulness, playing a key role in creating a welcoming atmosphere. The reception area sets a positive tone, with many guests noting the clean and supportive environment fostered by the front desk team. Despite isolated incidents, most visitors find their interactions with the hotel staff to be pleasant, though there is room for improvement to ensure a consistently high standard of service.

When it comes to accommodations, the hotel offers a range of budget-friendly options. While many guests find the rooms clean and equipped with essential facilities, there are several areas that could benefit from enhancement. Some rooms feature spacious layouts with added conveniences, like nicely sized mirrors. However, issues such as inconsistent cleanliness standards, outdated air conditioning units, and cramped spaces have been noted, detracting from the overall room experience. The beds, although equipped with air-conditioning for comfort, are often described as thin and uncomfortable, impacting sleep quality.

Ultimately, Green Palace Colombo appeals to travelers who prioritize affordability and location over luxury. While there are ongoing challenges regarding cleanliness and room conditions, the hotel's competitive pricing and central location make it a viable option for those visiting Colombo on a budget. Continued attention to improving housekeeping and enhancing the overall guest experience could further solidify its appeal among budget travelers.
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Room Types
Standard Double Room Cooled with air conditioning, rooms feature a flat-screen TV, a wardrobe and a dresser table. The en suite bathroom comes with shower facilities and toiletries.

Deluxe Double Room Cooled with air conditioning, rooms feature a flat-screen TV, a wardrobe and a dresser table. The en suite bathroom comes with shower facilities and toiletries. Rooms are slightly larger.

Standard Family Room This family room has a private bathroom and air conditioning. This family room offers a flat-screen TV. The unit has 4 beds.

Basic Triple Room This triple room provides a private bathroom, and air conditioning. This triple room features a flat-screen TV. The unit offers 2 beds.

Budget Double Room This double room features a private bathroom, and air conditioning. The unit has 1 bed.

Bed in 6-Bed Mixed Dormitory Room Rooms are 14 square metres.

Bed in 6-Bed Female Dormitory Room Rooms are 14 square metres.

Guest Reviews
6.4
Rated
Location
Nestled in the vibrant heart of Colombo 6, Green Palace Colombo boasts a prime location that is highly appreciated by travelers. The hotel's placement in the bustling city center offers guests convenient access to shopping and easy access to everything one might need during their stay. The hotel's strategic location is not just ideal for shopping enthusiasts but also for those seeking an affordable yet comfortable stay in Colombo.

Despite some minor issues, such as room cleanliness, the security and overall service at Green Palace Colombo are commendable, with helpful and friendly staff contributing to a welcoming environment. The rooms are cozy, suitable for solo travelers or couples, and provide just the right amount of comfort for a pleasant stay.

Green Palace's advantageous location is complemented by its competitive pricing, making it a top choice for budget-conscious travelers who don't want to compromise on location. Those seeking to explore Colombo with ease will find this hotel conveniently located and easily accessible, ensuring a seamless travel experience in the bustling city surroundings.

Rooms
Green Palace Colombo offers a mixed experience when it comes to room accommodations, largely falling into the category of budget-friendly options. Many guests have praised the rooms for being clean and tidy, emphasizing a comfortable stay with essential facilities provided. Spacious rooms come equipped with delightful features like nice-sized mirrors, adding a touch of convenience to the environment.

Nevertheless, there's room for improvement in several areas. While some rooms are described as having nice ambiance and being valuable for the money, others lacked adequate cleanliness and could benefit from more thorough preparation. Complaints about bug sightings and unclean sheets suggest inconsistency in housekeeping standards.

The hotel provides basic amenities, but limited access to WiFi and air conditioning might not meet the expectations of some guests. Additionally, room sizes and conditions have been a point of contention, with several reviews mentioning small spaces, outdated air conditioning units, and, in some cases, mold and lack of windows.

Ultimately, Green Palace Colombo appeals to budget-conscious travelers who prioritize value over luxury. Despite its imperfections, for those seeking a relatively economic stay in Colombo with a semblance of comfort and essential facilities, the hotel may still serve as a viable option.

Beds
Green Palace Colombo receives a mix of feedback regarding its beds. On the positive side, guests have appreciated the cleanliness of the bed and the presence of air-conditioning, contributing to a comfortable environment. However, several reviews highlight concerns that need to be addressed. The mattresses are frequently described as thin and uncomfortable, leading to an unsatisfactory sleeping experience. There are also reports of cleanliness issues, with some guests encountering bugs and hair on the bed sheets and pillows. The room layout appears to be cramped, with the double bed positioned between three walls, limiting space and mobility. These aspects detract from the overall comfort and appeal of the accommodation.

Cleanliness
In Colombo, Green Palace seems to offer a mixed experience regarding cleanliness, as echoed by its guests. Some reviewers found areas outside the rooms to be clean and felt the hygiene of the bed and bathroom exceeded their expectations, making the stay a good value for money. However, several guests pointed out significant issues with cleanliness throughout the hotel. Common concerns included the presence of dirt and mold, particularly on the walls of bedrooms and bathrooms, leading to unpleasant odors. Others mentioned that a health hazard could potentially arise from damp conditions and moldy patches. The general neglect in maintaining cleanliness was highlighted by multiple reviews, with specifics such as dirty bedding, unclean rooms, and unsatisfactory washroom conditions, including broken locks and poor air conditioning performance. Overall, the sentiment tilts towards a need for increased attention to cleanliness and maintenance to improve guest experience at Green Palace Colombo.

Staff
At Green Palace Colombo, guests frequently praise the staff for being friendly and helpful, contributing to a generally positive experience. The reception area is noted as comfortable and clean, setting a welcoming tone upon arrival. The front desk staff often receive commendations for their friendliness and customer service. Many reviews highlight the supportiveness and approachability of the team, making guests feel at ease during their stay. The hotel's staff is also appreciated for their humility and politeness, ensuring good service and maintaining a clean and safe environment for visitors.

While the location itself is excellent, close to the beach and train station, there are mixed opinions about the staff's overall effectiveness. Some guests suggest that additional hospitality training could enhance the staff's performance. There are isolated reports of rudeness and loud noise from the staff in common areas, and a concerning incident regarding alleged theft. Overall, while most guests have positive interactions with the team, there is room for improvement to ensure a consistently excellent experience for all visitors.


No, Green Palace Colombo doesn't have any pool.

No, a spa isn't available at Green Palace Colombo.

No, Green Palace Colombo doesn't allow dogs.

Yes, parking facilities are available at Green Palace Colombo.

No, Green Palace Colombo doesn't have a gym.

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