Granbell Hotel Colombo
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Granbell Hotel Colombo stands out for several reasons, making it a preferred choice for visitors to Colombo. The hotel’s excellent, prime location in the heart of the city, opposite the Kollupitiya train station, grants guests easy access to major attractions, restaurants and shopping centers like One Galle Face Mall. The oceanfront setting offers stunning sea and sunset views from the rooms, rooftop bar and infinity pool. The ease of travel around Colombo is further supported by readily available tuk-tuks, making it ideal for both sea lovers and city explorers.
Cleanliness is a key strength of the Granbell Hotel with both rooms and common areas described as impeccable and meticulously maintained. The modern, Japanese-inspired design, high-tech amenities and comfort are consistently praised. Rooms offer breathtaking ocean views, are well-equipped and feature luxurious elements like automated toilets and deep bathtubs. Despite some mentions of being smaller than expected, the overall sentiment towards the rooms is overwhelmingly positive.
The breakfast experience receives mixed reviews with guests appreciating the wide variety and delicious options, especially local dishes like Sri Lankan egg hoppers and fresh omelets. However, some feel that the spread lacks diversity and the dining area can get crowded and chaotic at peak times. Additionally, some guests find the breakfast cost relatively high compared to local standards.
Dining at the hotel offers a varied experience with the Japanese restaurant and buffet dinner receiving praise for their wide selection and quality. However, some guests feel that the prices are high and the food quality could be improved. The rooftop bar and restaurant, while appreciated for their ambience and views, sometimes disappoint with the food being described as average and overpriced.
The hotel’s facilities, including the rooftop infinity pool and spa, enhance the overall guest experience. The pool offers stunning panoramic views of the city and the ocean, providing a luxurious and serene escape. The spa receives high marks for its clean and relaxing environment, high-quality massages and additional amenities like the sauna and jacuzzi. The gym, despite being on the smaller side, is well-equipped and highly regarded for its modern facilities and scenic views.
Staff service at the Granbell Hotel is generally commendable with many guests highlighting the friendliness and attentiveness of the employees. However, there are occasional reports of inconsistencies and slow service at the reception. Free WiFi is mostly reliable and strong, though some guests report intermittent connectivity issues.
In summary, Granbell Hotel Colombo offers a modern, clean and well-located accommodation option with stunning views, excellent amenities and a mostly positive dining and service experience. While there are areas for improvement, particularly in dining and breakfast, the overall impression is highly favorable, making it a recommended choice for travelers seeking comfort and luxury in a prime location.
Categories
Cleanliness is a key strength of the Granbell Hotel with both rooms and common areas described as impeccable and meticulously maintained. The modern, Japanese-inspired design, high-tech amenities and comfort are consistently praised. Rooms offer breathtaking ocean views, are well-equipped and feature luxurious elements like automated toilets and deep bathtubs. Despite some mentions of being smaller than expected, the overall sentiment towards the rooms is overwhelmingly positive.
The breakfast experience receives mixed reviews with guests appreciating the wide variety and delicious options, especially local dishes like Sri Lankan egg hoppers and fresh omelets. However, some feel that the spread lacks diversity and the dining area can get crowded and chaotic at peak times. Additionally, some guests find the breakfast cost relatively high compared to local standards.
Dining at the hotel offers a varied experience with the Japanese restaurant and buffet dinner receiving praise for their wide selection and quality. However, some guests feel that the prices are high and the food quality could be improved. The rooftop bar and restaurant, while appreciated for their ambience and views, sometimes disappoint with the food being described as average and overpriced.
The hotel’s facilities, including the rooftop infinity pool and spa, enhance the overall guest experience. The pool offers stunning panoramic views of the city and the ocean, providing a luxurious and serene escape. The spa receives high marks for its clean and relaxing environment, high-quality massages and additional amenities like the sauna and jacuzzi. The gym, despite being on the smaller side, is well-equipped and highly regarded for its modern facilities and scenic views.
Staff service at the Granbell Hotel is generally commendable with many guests highlighting the friendliness and attentiveness of the employees. However, there are occasional reports of inconsistencies and slow service at the reception. Free WiFi is mostly reliable and strong, though some guests report intermittent connectivity issues.
In summary, Granbell Hotel Colombo offers a modern, clean and well-located accommodation option with stunning views, excellent amenities and a mostly positive dining and service experience. While there are areas for improvement, particularly in dining and breakfast, the overall impression is highly favorable, making it a recommended choice for travelers seeking comfort and luxury in a prime location.
Hotel with Infinity Pool
Set high above the city, Granbell Hotel is one of Colombo's most mesmerizing hotels with an infinity pool and jacuzzi, with a spectacular view from the rooftop bar. It offers unhindered views of the sea while watching a beautiful island sunset from our swim-up bar.
Hotel Taking Steps Towards Sustainability
This hotel is included in lists of hotels in Colombo that are taking steps towards sustainability.
Hotel with Spa
Granbell Hotel Colombo is a popular choice for guests seeking spa hotels. It is known for providing a relaxing and comfortable spa experience.
Romantic Hotel
This hotel offers clean, comfortable, and spacious rooms, along with great pool and bar areas. The breakfast buffet is vast and varied. The hotel provides a relaxing and enjoyable stay for couples.
Hotel with Swimming Pool
The rooftop infinity pool and jacuzzi at this hotel offer stunning views of the sea and city skyline. It's the perfect spot to relax after a day of exploring or business meetings. It also has a rooftop bar for a classic cocktail while you watch the breathtaking island sunset.
Infinity Pool Rooftop Pool Outdoor Pool
Business Hotel
Granbell Hotel offers meeting rooms and private spaces suitable for business events. Its central location in Colombo is convenient.
Hotel with Parking
Granbell Hotel offers free parking for its guests. The parking area is well-maintained and easily accessible.
Hotel with Gym
Granbell Hotel Colombo is recognized as one of the top hotels with a gym and fitness center in Colombo.
4-Star Hotel
Situated in Colombo, this hotel is known for its quality accommodations and facilities. It offers a swimming pool, gym, and excellent service, providing a comfortable and convenient stay for guests.
Hotel with Outdoor Pool
Granbell Hotel Colombo offers a rooftop infinity pool and Jacuzzi with spectacular views of the Indian Ocean and Colombo's skyline. The poolside bar also offers unhindered views of the sea.
Hotel with Rooftop Pool
Guest Reviews
The Granbell Hotel Colombo is highly praised for its excellent, prime location, making it an ideal choice for travelers exploring Colombo. Situated in the heart of the city and directly opposite the Kollupitiya train station, the hotel offers easy access to major attractions, restaurants and shopping centers, like One Galle Face Mall. Guests appreciate its oceanfront setting, which provides stunning sea and sunset views from the rooms, rooftop bar and infinity pool.
The hotel's central position allows convenient travel around Colombo, supported by readily available tuk-tuks. Despite a few mentions of the surrounding area not being the nicest and limited nearby tourist facilities, the majority of reviewers emphasize the ease of accessing the city's main sights and enjoying the vibrant energy of the urban landscape. The rooftop pool and bar receive particular acclaim for their breathtaking views and modern facilities, enhancing the overall stay.
Cleanliness, modern decor and efficient services complement the superb location, making the Granbell Hotel a top contender for a comfortable and visually appealing stay in Colombo. Whether for a short stopover or part of a longer vacation, its perfect location along the oceanfront ensures a memorable experience for sea lovers and city explorers alike.
The breakfast experience at Granbell Hotel Colombo evokes a variety of reactions from guests. On the positive side, many reviewers appreciated the breakfast, describing it as very good, delicious and extensive with a wide variety of options. The breakfast buffet features both local and international dishes and often changes from day to day, which many found impressive and satisfying. The rooftop view and quality of food, including specific highlights like the Sri Lankan egg hoppers and fresh omelets, were also praised.
However, several reviews indicate areas where the breakfast could improve. Some guests found the breakfast spread to be lacking in diversity, particularly in continental options and fresh fruits. There were complaints about the quality and freshness of some items, including cold dishes, stale pastries and synthetic fruit juices. Additionally, the breakfast area itself appears to be a point of contention; it is often described as too small, crowded and chaotic, especially at peak times, leading to a less pleasant dining experience.
The cost of breakfast was also a frequently mentioned concern with some guests finding it overpriced compared to local standards. Others pointed out that for the price paid, the variety and quality should be higher.
In summary, while the breakfast at Granbell Hotel Colombo receives high marks from many for its variety and taste, there are notable points for improvement, particularly in terms of the dining environment, food quality and the inclusion of more diverse options.
Guests of Granbell Hotel Colombo have mixed reviews regarding the dining experience. While many applaud the Japanese restaurant, praising its delicious and well-prepared dishes, some find it overpriced and underwhelming. The buffet dinner receives recognition for its wide selection and quality, though others criticize it for being pricey with limited options and lacking authentic Sri Lankan flavors.
The rooftop bar and restaurant garner praise for their ambience and views, but the food often disappoints, being described as average, cold or delayed. Prices at the rooftop, as well as other dining areas, are frequently noted as high with surprise surcharges on the final bill.
Room service seems inconsistent with some experiencing good quality and others finding it lacking or significantly delayed. Dining at the hotel is diverse with several options, but overall, many find the food to be just okay and not commensurate with the cost.
The service in the restaurants sometimes suffers with reports of slow delivery and unaccommodating hours. Despite some staff being kind and understanding, there are occasions where service improvements are necessary. Guests also highlight that local restaurants might offer better value and taste, suggesting exploring nearby dining venues.
In summary, while Granbell Hotel Colombo offers varied dining options, many guests feel that there is room for improvement in both food quality and price transparency.
The rooms at Granbell Hotel Colombo have received overwhelmingly positive reviews for their modern design, comfort and stunning views. The hotel's luxurious, Japanese-inspired decor and high-tech amenities, including automated toilets and deep bathtubs, have particularly impressed guests. Rooms with sea views and balconies are especially favored, offering breathtaking panoramas of the ocean and city, enhancing the overall stay experience.
The cleanliness and spaciousness of the rooms are frequently noted with many guests appreciating the quality of the furnishings and the elegance of the decor. Despite some rooms being described as smaller than expected or compact, they are still deemed well-equipped and functional. Those who stayed in superior rooms highlighted the value of the extra space and amenities.
Comfortable beds, stylish interiors and excellent bathroom facilities, including large showers and separate electric toilets, contribute to the high comfort levels reported by guests. The rooms are also praised for their bright, airy atmospheres, thanks to large windows that bring in plenty of natural light.
However, some guests mentioned a lack of wardrobe and storage space, which may be inconvenient for longer stays. There were also occasional comments about lighting issues and room sizes not meeting expectations. Despite these minor drawbacks, the overall impression of the rooms is immensely positive with many describing their stay as exceptional and recommending the hotel to others.
The rooftop bar and pool, combined with the excellent room amenities and spectacular views, make Granbell Hotel Colombo a highly recommended choice for visitors seeking modern luxury in a prime location.
At Granbell Hotel Colombo, guests can expect a predominantly positive experience when it comes to bedding. The beds are frequently described as comfortable, spacious and supportive, providing guests with a restful sleep. Reviewers highlight the soft and welcoming bedding with several noting the beds as "super comfy" or "amazingly comfortable" with pillows and blankets that feel like clouds. Many find the beds to be of good size with some delighting in the luxury of super-sized or big beds. The pillow menu is another appreciated touch, allowing for personalized comfort.
However, there are occasional varying opinions on firmness. Some guests noted the beds as being too hard or too firm, which may not cater to everyone's preference. Despite these few discrepancies, the majority consensus leans towards comfort with many recommending the beds for a good night's sleep. The overall ambiance of the rooms, coupled with the modern amenities and spectacular views, enhances the comfort offered by the well-regarded bedding at Granbell Hotel Colombo.
Granbell Hotel Colombo stands out for its exceptional cleanliness, as consistently highlighted by its guests. Visitors frequently noted the hotel's spotless and modern design with rooms that are described as very clean, comfortable and offering incredible views. Many reviewers were impressed by the meticulous cleanliness of both the rooms and common areas, often using terms like "immaculate" and "spotlessly clean". Facilities, including the bathrooms, were maintained to a high standard with frequent mentions of everything being fresh and new.
The hotel's modern aesthetic combined with its impeccable cleanliness contributes to a comfortable stay for guests. The cleaning staff received praise for their diligent work in keeping rooms and surrounding areas in top condition. Many guests appreciated the modern amenities and the high-tech features available in the rooms, further enhancing their experience.
Despite occasional minor issues such as delayed room service or a malfunctioning elevator, the overall consensus remains extremely positive regarding the hotel's hygiene. The rooftop pool and bar received favorable comments, adding to the appeal of this well-maintained property.
In summary, Granbell Hotel Colombo offers clean, stylish and modern accommodations with excellent views and well-maintained facilities, making it a preferred choice for travelers seeking comfort and high standards of cleanliness.
The staff at Granbell Hotel Colombo generally receives high praise for their friendliness and helpfulness. Guests frequently describe the staff as friendly, attentive and accommodating. Many employees, from the front desk to the housekeepers, go above and beyond to make guests feel welcomed and cared for, consistently maintaining a polite and professional demeanor. Special mentions for individuals like Lahiru, Jiffery, Dileepa and particularly Thushara highlight their exceptional service.
However, there are some inconsistencies noted. While a majority of the interactions are positive, some guests experienced the staff as disorganized and, in some cases, encountered unprofessional or inattentive behavior. The reception staff often drew criticism for slow service and occasional rudeness. Despite these issues, the overall sentiment points towards a commendable effort by the hotel staff to provide excellent guest service, making most stays pleasant and enjoyable.
The wifi situation at Granbell Hotel Colombo offers a mixed experience. Many guests praised the WiFi as excellent, strong and reliable, making it suitable for activities such as checking emails and working. Quick resolution of internet issues and stable connections were noted, contributing to a generally positive perception.
However, not all reviews were glowing. Some guests experienced weak or non-existent WiFi in their rooms with occasional interruptions and slow speeds making connectivity a problem. There were instances where the WiFi was down for extended periods and some users noticed that certain applications and services were restricted.
In summary, while the WiFi at Granbell Hotel Colombo generally meets the basic needs and boasts periods of strong performance, there are intermittent issues that could affect the overall experience. Improvements in consistency and speed could elevate the guest experience even further.
The spa at Granbell Hotel Colombo stands out as a notable feature among its guests, offering a variety of treatments and facilities that cater to relaxation and well-being. Most guests found the spa easy to use and praised its clean and well-maintained environment. The treatment areas, including massage rooms, are described as beautiful and relaxing. The quality of the massages received particular acclaim with many guests specifically mentioning excellent massages and high-quality service from professional staff.
Guests also enjoyed the complimentary amenities such as the sauna, jacuzzi and pool. The indoor jacuzzi with a great view and separate hot tubs for men and women added a touch of luxury. The gym and sauna facilities were seen as a great addition, enhancing the overall wellness experience. The spa stands out not just for its services but also for its atmosphere, which many found relaxing and rejuvenating.
However, a few pointed out that spa services were on the pricier side and that service at times could be slow. Despite this, the overall impression of the spa is highly positive with guests recommending it for a relaxing and high-quality experience. Whether it’s the excellent massages, the relaxing ambiance or the top-notch facilities, the spa at Granbell Hotel Colombo remains a significant highlight for many visitors.
Granbell Hotel Colombo offers a gym that consistently garners praise for its exceptional facilities and modern amenities. Guests highlight the gym's comprehensive equipment, which includes separate rooms for weights and cardio, as well as a dance studio with a stunning sea view. The gym's equipment is both new and well-maintained, making it suitable for both basic workouts and advanced fitness routines. The additional steam and sauna rooms receive positive mentions, enhancing the overall fitness experience. Although it's noted as being a bit small, the high standard and thoughtful design make it one of the best hotel gyms encountered by many guests. With comfortable, modern spaces and scenic views, the gym at Granbell Hotel Colombo stands out as a top-tier facility.
The rooftop pool at Granbell Hotel Colombo stands out as a true highlight for guests, consistently receiving rave reviews for its breathtaking views and luxurious ambiance. The infinity pool, located on the 27th floor, offers stunning panoramic views of the cityscape and the Indian Ocean, creating a picture-perfect setting that many describe as "amazing," "impressive," and "magnificent."
The pool area, including the adjacent bar, is frequently praised for its cleanliness and well-maintained facilities. Guests enjoy relaxing by the poolside with a cocktail, particularly during sunset, which is described as a blissful experience. The rooftop terrace and infinity pool are considered standout features, providing a beautiful and serene escape from the bustling city below.
The overall atmosphere is enhanced by the stylish and modern design of the pool area, which is often described as luxurious and visually stunning. Guests appreciate the attentive and respectful pool staff, although there have been occasional mentions of crowded conditions and the limited number of sunbeds.
In summary, the rooftop infinity pool at Granbell Hotel Colombo offers an exceptional experience that many guests consider a highlight of their stay, combining stunning views, excellent facilities and a relaxing ambiance that make it a perfect spot for unwinding and enjoying the city's skyline.
Granbell Hotel Colombo offers a variety of parking options for guests that tend to be well-received. The hotel has a free parking lot and ample on-site parking spaces. Guests appreciate the secure and private parking inside the building, which adds a layer of convenience and safety. Additionally, valet parking services are available, making it easier for those with vehicles.
Transport arrangements such as airport pickups are reliable and well-operated, which is another advantage for travelers. However, some reviews noted that the parking floors are not connected to the main hotel areas directly, leading to minor inconveniences. There were occasional mentions of issues like lack of guidance regarding the lift from the car park and no proper signage at the main entrance. Despite these points, the overall feedback indicates a mostly positive parking experience, bolstered by the availability of tuk-tuks for guests preferring local transport options.
Granbell Hotel Colombo presents itself as a modern and stylish four-star hotel with numerous appealing attributes. Guests have praised the hotel for its high-end luxury, modern facilities and beautifully decorated interiors. The rooms, described as luxurious and very comfortable, boast clean bathrooms and comfortable beds, ensuring a pleasant stay. There is a definite recommendation for opting for a sea view, adding to the overall value for money.
The rooftop pool and bar have garnered positive reviews, being highlighted as great features. The breakfast buffet stands out as a strong point with multiple mentions of its excellence, though some reviewers noted the limited European cuisine options.
While the hotel aims for high standards and even five-star aspirations, it occasionally falls short in areas such as service quality and staff training. The operation of only four lifts seems inadequate for the number of guests, leading to substantial waits.
Despite these occasional shortcomings, the hotel's modern, eco-friendly approach, stylish facilities and overall good value for money have made it a worthy option among four-star hotels in Colombo. Visitors have noted that, while it may not fully match European four-star standards, it often exceeds expectations for a hotel of this level in Asia.
Granbell Hotel Colombo stands out as a highly recommended option for business travelers, thanks to its strategic location in the business district. The hotel features modern and well-equipped business facilities including conference rooms, which makes it ideal for meetings. Guests appreciate its top facilities such as a roof terrace with open pools, a cocktail bar and reliable Wi-Fi. Fitness amenities are sufficient for a basic workout, supporting business guests who want to maintain their fitness regimen during their stay.
This hotel is also praised for its great value for money, offering excellent business services and a generally convenient location for both work and leisure. The attentive business services ensure that all professional needs are met, creating a seamless experience for business travelers. Its connectivity and the availability of numerous power outlets add to the convenience, enabling guests to work efficiently.
While the scenic views from the hotel rooms and office spaces add to its appeal, those with acrophobia might find the heights a bit challenging. Despite this minor concern with its well-connected location, good facilities and modern amenities, Granbell Hotel Colombo is definitely a business-friendly hotel suitable for anyone embarking on a business trip or looking for a solid place to work while enjoying their stay in Sri Lanka.
The outdoor pool at Granbell Hotel Colombo, specifically the rooftop infinity pool, stands out as a key highlight for many guests. With its stunning views over Colombo and breathtaking scenery, the pool becomes an oasis of calm and relaxation. Located on the upper floors, this clean and well-maintained infinity pool offers a picturesque setting, making it a must-visit spot for an early morning swim or a dip at dusk. The adjoining rooftop bar enhances the experience, providing a lovely ambiance and excellent service. Multiple guests appreciated the fantastic deck area around the pool, highlighting it as their favorite aspect of the hotel. Whether for leisure or a refreshing swim, the rooftop infinity pool is frequently described as amazing, marvelous and outstanding, making it a beloved feature of the hotel.
Granbell Hotel Colombo offers a truly romantic experience, perfect for couples seeking a memorable getaway. The stunning views of the ocean and beautiful sunrise and sunset create a picturesque setting, ideal for anniversaries, honeymoons or special celebrations. The rooftop bar is particularly noteworthy, providing an exceptional atmosphere for relaxation while enjoying the panoramic sea view. Guests cherish the moments spent here, describing the rooftop area as incredible, especially during sunset. The luxurious rooms, some romantically designed with bathtubs positioned to overlook the sea, amplify the intimate vibe. Despite minor issues like the occasional smell of smoke in rooms, the hotel's overall ambiance remains captivating. Perfectly located with beautiful rooms and a magnificent rooftop pool, Granbell Hotel is the quintessential choice for a cozy, romantic retreat.
Location Show Map
Location
The hotel's central position allows convenient travel around Colombo, supported by readily available tuk-tuks. Despite a few mentions of the surrounding area not being the nicest and limited nearby tourist facilities, the majority of reviewers emphasize the ease of accessing the city's main sights and enjoying the vibrant energy of the urban landscape. The rooftop pool and bar receive particular acclaim for their breathtaking views and modern facilities, enhancing the overall stay.
Cleanliness, modern decor and efficient services complement the superb location, making the Granbell Hotel a top contender for a comfortable and visually appealing stay in Colombo. Whether for a short stopover or part of a longer vacation, its perfect location along the oceanfront ensures a memorable experience for sea lovers and city explorers alike.
Breakfast
However, several reviews indicate areas where the breakfast could improve. Some guests found the breakfast spread to be lacking in diversity, particularly in continental options and fresh fruits. There were complaints about the quality and freshness of some items, including cold dishes, stale pastries and synthetic fruit juices. Additionally, the breakfast area itself appears to be a point of contention; it is often described as too small, crowded and chaotic, especially at peak times, leading to a less pleasant dining experience.
The cost of breakfast was also a frequently mentioned concern with some guests finding it overpriced compared to local standards. Others pointed out that for the price paid, the variety and quality should be higher.
In summary, while the breakfast at Granbell Hotel Colombo receives high marks from many for its variety and taste, there are notable points for improvement, particularly in terms of the dining environment, food quality and the inclusion of more diverse options.
Dinner
The rooftop bar and restaurant garner praise for their ambience and views, but the food often disappoints, being described as average, cold or delayed. Prices at the rooftop, as well as other dining areas, are frequently noted as high with surprise surcharges on the final bill.
Room service seems inconsistent with some experiencing good quality and others finding it lacking or significantly delayed. Dining at the hotel is diverse with several options, but overall, many find the food to be just okay and not commensurate with the cost.
The service in the restaurants sometimes suffers with reports of slow delivery and unaccommodating hours. Despite some staff being kind and understanding, there are occasions where service improvements are necessary. Guests also highlight that local restaurants might offer better value and taste, suggesting exploring nearby dining venues.
In summary, while Granbell Hotel Colombo offers varied dining options, many guests feel that there is room for improvement in both food quality and price transparency.
Rooms
The cleanliness and spaciousness of the rooms are frequently noted with many guests appreciating the quality of the furnishings and the elegance of the decor. Despite some rooms being described as smaller than expected or compact, they are still deemed well-equipped and functional. Those who stayed in superior rooms highlighted the value of the extra space and amenities.
Comfortable beds, stylish interiors and excellent bathroom facilities, including large showers and separate electric toilets, contribute to the high comfort levels reported by guests. The rooms are also praised for their bright, airy atmospheres, thanks to large windows that bring in plenty of natural light.
However, some guests mentioned a lack of wardrobe and storage space, which may be inconvenient for longer stays. There were also occasional comments about lighting issues and room sizes not meeting expectations. Despite these minor drawbacks, the overall impression of the rooms is immensely positive with many describing their stay as exceptional and recommending the hotel to others.
The rooftop bar and pool, combined with the excellent room amenities and spectacular views, make Granbell Hotel Colombo a highly recommended choice for visitors seeking modern luxury in a prime location.
Beds
However, there are occasional varying opinions on firmness. Some guests noted the beds as being too hard or too firm, which may not cater to everyone's preference. Despite these few discrepancies, the majority consensus leans towards comfort with many recommending the beds for a good night's sleep. The overall ambiance of the rooms, coupled with the modern amenities and spectacular views, enhances the comfort offered by the well-regarded bedding at Granbell Hotel Colombo.
Cleanliness
The hotel's modern aesthetic combined with its impeccable cleanliness contributes to a comfortable stay for guests. The cleaning staff received praise for their diligent work in keeping rooms and surrounding areas in top condition. Many guests appreciated the modern amenities and the high-tech features available in the rooms, further enhancing their experience.
Despite occasional minor issues such as delayed room service or a malfunctioning elevator, the overall consensus remains extremely positive regarding the hotel's hygiene. The rooftop pool and bar received favorable comments, adding to the appeal of this well-maintained property.
In summary, Granbell Hotel Colombo offers clean, stylish and modern accommodations with excellent views and well-maintained facilities, making it a preferred choice for travelers seeking comfort and high standards of cleanliness.
Staff
However, there are some inconsistencies noted. While a majority of the interactions are positive, some guests experienced the staff as disorganized and, in some cases, encountered unprofessional or inattentive behavior. The reception staff often drew criticism for slow service and occasional rudeness. Despite these issues, the overall sentiment points towards a commendable effort by the hotel staff to provide excellent guest service, making most stays pleasant and enjoyable.
Wi-Fi
However, not all reviews were glowing. Some guests experienced weak or non-existent WiFi in their rooms with occasional interruptions and slow speeds making connectivity a problem. There were instances where the WiFi was down for extended periods and some users noticed that certain applications and services were restricted.
In summary, while the WiFi at Granbell Hotel Colombo generally meets the basic needs and boasts periods of strong performance, there are intermittent issues that could affect the overall experience. Improvements in consistency and speed could elevate the guest experience even further.
Spa
Guests also enjoyed the complimentary amenities such as the sauna, jacuzzi and pool. The indoor jacuzzi with a great view and separate hot tubs for men and women added a touch of luxury. The gym and sauna facilities were seen as a great addition, enhancing the overall wellness experience. The spa stands out not just for its services but also for its atmosphere, which many found relaxing and rejuvenating.
However, a few pointed out that spa services were on the pricier side and that service at times could be slow. Despite this, the overall impression of the spa is highly positive with guests recommending it for a relaxing and high-quality experience. Whether it’s the excellent massages, the relaxing ambiance or the top-notch facilities, the spa at Granbell Hotel Colombo remains a significant highlight for many visitors.
Gym
Pool
The pool area, including the adjacent bar, is frequently praised for its cleanliness and well-maintained facilities. Guests enjoy relaxing by the poolside with a cocktail, particularly during sunset, which is described as a blissful experience. The rooftop terrace and infinity pool are considered standout features, providing a beautiful and serene escape from the bustling city below.
The overall atmosphere is enhanced by the stylish and modern design of the pool area, which is often described as luxurious and visually stunning. Guests appreciate the attentive and respectful pool staff, although there have been occasional mentions of crowded conditions and the limited number of sunbeds.
In summary, the rooftop infinity pool at Granbell Hotel Colombo offers an exceptional experience that many guests consider a highlight of their stay, combining stunning views, excellent facilities and a relaxing ambiance that make it a perfect spot for unwinding and enjoying the city's skyline.
Parking
Transport arrangements such as airport pickups are reliable and well-operated, which is another advantage for travelers. However, some reviews noted that the parking floors are not connected to the main hotel areas directly, leading to minor inconveniences. There were occasional mentions of issues like lack of guidance regarding the lift from the car park and no proper signage at the main entrance. Despite these points, the overall feedback indicates a mostly positive parking experience, bolstered by the availability of tuk-tuks for guests preferring local transport options.
4 Star
The rooftop pool and bar have garnered positive reviews, being highlighted as great features. The breakfast buffet stands out as a strong point with multiple mentions of its excellence, though some reviewers noted the limited European cuisine options.
While the hotel aims for high standards and even five-star aspirations, it occasionally falls short in areas such as service quality and staff training. The operation of only four lifts seems inadequate for the number of guests, leading to substantial waits.
Despite these occasional shortcomings, the hotel's modern, eco-friendly approach, stylish facilities and overall good value for money have made it a worthy option among four-star hotels in Colombo. Visitors have noted that, while it may not fully match European four-star standards, it often exceeds expectations for a hotel of this level in Asia.
Business
This hotel is also praised for its great value for money, offering excellent business services and a generally convenient location for both work and leisure. The attentive business services ensure that all professional needs are met, creating a seamless experience for business travelers. Its connectivity and the availability of numerous power outlets add to the convenience, enabling guests to work efficiently.
While the scenic views from the hotel rooms and office spaces add to its appeal, those with acrophobia might find the heights a bit challenging. Despite this minor concern with its well-connected location, good facilities and modern amenities, Granbell Hotel Colombo is definitely a business-friendly hotel suitable for anyone embarking on a business trip or looking for a solid place to work while enjoying their stay in Sri Lanka.
Outdoor Pool
Romantic
Yes, Granbell Hotel Colombo has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Granbell Hotel Colombo.
No, Granbell Hotel Colombo doesn't allow dogs.
Yes, parking facilities are available at Granbell Hotel Colombo.
Yes, Granbell Hotel Colombo has a gym.
Location Show Map
More Options
