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Summary of reviewsThe Ascot Hotel in Cologne is highly regarded for its superb central location, which serves as an ideal base for exploring the city's vibrant streets filled with clubs, bars, and restaurants. Its proximity to key transport links and notable landmarks like the DOM Cathedral enhances the convenience for leisure and city excursions. Despite being in a bustling area, the hotel maintains a tranquil atmosphere, providing guests with a peaceful retreat.
Guests often highlight the exceptional breakfast experience, praising the variety and quality of offerings that cater to diverse dietary needs. The breakfast buffet is described as delicious and plentiful, featuring an extensive selection that caters to most preferences. The cozy atmosphere of The English Garden breakfast room, along with thoughtful services like free coffee to go, enhances the dining experience.
Rooms at The Ascot Hotel are generally clean, comfortable, and spacious, with noise-blocking features that ensure a quiet stay. While some areas may appear slightly outdated, the comfortable bedding and well-maintained bathrooms contribute to an overall positive guest experience. The hotel's focus on cleanliness is commendable, with most guests satisfied despite occasional lapses in decor maintenance.
The staff at The Ascot Hotel consistently receive accolades for their friendliness and exceptional service, creating a welcoming environment for guests. Their professionalism and attentiveness contribute significantly to the hotel's appeal, making each stay pleasant and memorable.
However, guests needing reliable internet access find the Wi-Fi service lacking, especially on the upper floors, as it is not complimentary. Parking is conveniently located nearby, though it involves navigating public garages and collecting keys or chips from reception. The hotel's setting in the nightlife district offers easy access to entertainment but may result in higher noise levels on weekends for rooms facing the street.
While opinions on the hotel's four-star rating vary, the cleanliness and hospitality help maintain a positive reputation. Though not fully aligned with a luxury experience, the hotel's combination of comfort, service, and location make it a favored choice for many visitors seeking value for money. Show more
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Dog Friendly Hotel
The Ascot Hotel Köln is pet friendly and welcomes dogs of any size for no additional fee. It offers a convenient location and comfortable accommodations for guests traveling with pets.
Hotel near Nightlife Spots
Located on Hohenzollernring, this hotel is in an area with good access to nightlife and bars. The Hohenzollernring is known for its vibrant evening scene.
Hotel near Golf Courses
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Standard Single RoomEnglish-style room with air conditioning, cable TV, tea/coffee maker and a private bathroom.
Comfort Double RoomEnglish-style room with air conditioning, cable TV, tea/coffee maker and a private bathroom.
Features extra space. Some have a balcony.
Comfort Single RoomEnglish-style room with air conditioning, cable TV, tea/coffee maker and a private bathroom.
Features extra space and a larger bed.
Standard Double RoomFeatures air conditioning, cable TV, tea/coffee maker and a private bathroom.
The bed has 2 single mattresses.
Guest Reviews
7.3
Good
Location
The Ascot Hotel is favored for its superb central location in Cologne, making it an excellent base for exploring the city. Nestled amidst vibrant streets packed with clubs, bars, and restaurants, it offers easy access to the bustling life of Cologne. Guests appreciate its proximity to key transport links, including the subway, and the fact that notable landmarks like the DOM Cathedral and lively shopping areas are within a comfortable walking distance. The hotel's enviable position allows visitors to immerse themselves in the local culture, providing numerous opportunities for dining, entertainment, and shopping. Despite its central position on a busy street, the hotel maintains a sense of calm and quiet, enhancing the comfort of the stay. While the location is a standout feature, the friendly staff and good transport connections further add to the convenience, making The Ascot Hotel an ideal choice for both leisurely tours and city excursions.
Breakfast
The breakfast experience at The Ascot Hotel presents a delightful start to the day for many guests. A highly favored aspect is the variety and quality of the breakfast offerings, described frequently as good, delicious, and plentiful. The breakfast buffet often leaves guests satisfied, with a wide range of options including fruits, breads, cereals, smoked salmon, ham, and eggs, ensuring there is something to please most palates. Freshly made omelets and a cozy, well-stocked environment add to the appeal, with some patrons noting excellent value for the price. Special dietary needs, such as vegan options, are thoughtfully considered, making it inclusive for diverse preferences.
Some guests appreciate additional perks like free coffee to go and the ability to enjoy breakfast in pleasant outdoor seating. Although there are occasional mentions of the breakfast being on the pricier side and room for improvement in terms of variety, especially for hot options, many find the breakfast to be worth the expense. The breakfast room, known as The English Garden, is noted for its cozy atmosphere that complements the extensive buffet well. Overall, breakfast at The Ascot Hotel is seen as a noteworthy experience, characterized by its comprehensive offerings and attentive service.
Rooms
The Ascot Hotel offers rooms that are predominantly clean, comfortable, and spacious, providing a cozy atmosphere for guests. The size of the rooms often exceeds European standards, featuring well-equipped spaces and practical furnishings that make the stay enjoyable. Many rooms have excellent noise blocking windows contributing to a peaceful environment, especially those not facing busy streets. While the décor varies, with some rooms boasting an English style or horse racing theme, there is a noted contrast between the actual room appearance and the promotional photos, with several spaces appearing outdated. A renovation, particularly for carpets and furnishings, could enhance the overall guest experience.
Beds are consistently praised for their comfort, complementing the overall quietness of the rooms. The bathrooms are generally well-maintained, with some featuring separate dry and wet areas, contributing to the overall convenience. Despite some rooms being slightly dark or small, they are furnished to provide comfort and functionality. Public parking options are conveniently close, though a better rate offered by the hotel would be appreciated by guests. Overall, the rooms, with large spaces, soundproof features, and clean facilities, provide good value for money and are situated in a location with easy access to city attractions.
Beds
The Ascot Hotel garners positive attention for its beds, which guests repeatedly describe as comfortable and in good shape. The feedback commonly highlights the very comfortable and clean beds, contributing to a restful stay. Although some guests mentioned the mattresses as being a bit too soft or occasionally saggy, these factors didn't detract significantly from their overall comfort. The double rooms feature large and elegant box spring beds that enhance the sleeping experience. Guests also appreciate the soft pillows provided and the freshness of the daily updated linens. Overall, the hotel delivers well-kept, supportive, and inviting sleeping arrangements that are a key factor in guests' contentment during their stay.
Cleanliness
'The Ascot Hotel' garners mixed reviews when it comes to cleanliness, but positives are noteworthy. Many guests found the rooms clean and comfortable, with several specifically highlighting the spaciousness and tidiness. The bedding and bathrooms often received praise for their cleanliness. Maintaining a high level of hygiene seems to be a priority for the hotel, as several guests pointed out the well-managed and very clean environment. The hotel's central location adds to its appeal, enabling guests to easily explore the surroundings.
However, some guests felt there was room for improvement. A few noted issues such as stains, outdated decor, and inadequately cleaned areas. Specific complaints included mold and lime residues in showers, dusty surfaces, and poor lighting in the bathrooms. Despite these concerns, the general sentiment leans towards satisfaction with the cleanliness at 'The Ascot Hotel', especially considering the hotel's age, which many feel it has managed well. The hotel also benefits from very helpful staff and a pleasant atmosphere, making it a good option for travelers who are looking for comfort and convenience.
Staff
The Ascot Hotel is renowned for its exceptionally friendly and helpful staff, making each guest's stay truly pleasant and memorable. Visitors consistently praise the team for being incredibly accommodating, always available, and attentive to guests' needs. Guests frequently mention the friendly atmosphere created by the diligent and personable receptionists, who are not only welcoming but also highly competent and proficient in English. The staff's commitment to providing a high level of service is evident, matching the expectations one would have of a 4-star establishment.
From the moment of check-in, where bags are efficiently stored post-checkout, to the helpful guidance on local attractions, the staff are noted for going above and beyond. Their knowledge of the area, coupled with thoughtful recommendations from team members like Sascha, enhances the travel experience for all. Whether it's prompt assistance with issues or the warm greetings from the service personnel during breakfast, the team's dedication to making guests feel at home is consistently highlighted.
In addition to their professionalism, the staff's approachable and polite nature contributes to a welcoming ambiance, making it a standout aspect of the hotel. The personnel's high education level further reflects in their ability to handle diverse inquiries and provide thorough assistance, making every interaction both effective and pleasant. With such remarkable service, it's no surprise that guests repeatedly commend the staff, making it a significant draw for The Ascot Hotel.
Wi-Fi
The Ascot Hotel provides guests with a cozy atmosphere and a prime location, ideal for those seeking value for money. However, travelers relying on robust internet for remote work may encounter challenges. While Wi-Fi reception is satisfactory around the reception area, its availability diminishes notably on the upper floors, making access to stable connectivity in guest rooms an issue. Furthermore, guests should be aware that the advertised Wi-Fi throughout the hotel is chargeable, rather than complimentary. Despite these limitations, for business purposes, the Wi-Fi can still be manageable if primarily used in common areas.
Parking
The Ascot Hotel offers a range of parking options that are largely characterized by convenience and proximity to various facilities. While the hotel itself does not have its own parking, guests typically utilize nearby public underground garages. These garages are conveniently located, with some just a short five-minute walk from the hotel. Several parking options, including hotel-owned spaces approximately 200 meters away, provide accessibility to guests familiar with the local layout.
In line with the urban setting, the parking is organized efficiently, involving the collection of a key or chip from the hotel reception. Although some guests mentioned the process can feel a little awkward, it is manageable and ultimately straightforward for getting settled into their stay.
Prices for these parking facilities are reasonable and align well with urban standards, offering short-term fees around €15 per day or €28 for 48 hours. The parking options in the immediate vicinity are complemented by the hotel's advantageous location, which is close to public transport, including a subway station. This blend of effective parking solutions and excellent local connectivity makes staying at The Ascot Hotel more streamlined for those visiting by car, despite the initial absence of hotel-owned parking spaces onsite.
Nightlife
The Ascot Hotel offers a prime location for those looking to immerse themselves in Cologne's vibrant nightlife. Situated beautifully in the party district, the hotel is nestled right in the middle of the action, providing easy access to a festive area filled with bars and nightclubs. This setting promises lively evenings and an exciting atmosphere for guests who enjoy nightlife and shopping. However, it's worth noting that weekend noise levels can be high due to the nearby clubs, particularly for rooms facing the front of the hotel. This bustling environment is ideal for party-goers but may pose challenges for those seeking tranquility.
4 Star
The Ascot Hotel presents a mixed experience for guests, with its four-star rating often coming into question. Visitors commonly express that the hotel doesn't quite meet the standards typically expected from a property of its rating, citing a mismatch between the online descriptions and the reality upon arrival. Rooms appear to fall short of the DEHOGA 4-star standards, leaving some guests feeling that the overall quality is disappointing or even overrated. Additionally, potential guests should be aware that the hotel is not suitable for wheelchair users.
On a positive note, the hotel maintains a commendable level of cleanliness, setting it apart from numerous other high-rated hotels. The absence of mold in the bathroom stands out as a significant plus for those prioritizing hygiene during their stay. While the facilities may not entirely align with expectations of a four-star experience, this aspect of cleanliness leaves a relatively favorable impression on visitors.
No, The Ascot Hotel doesn't have any pool.
No, a spa isn't available at The Ascot Hotel.
Yes, The Ascot Hotel welcomes dogs.
Yes, parking facilities are available at The Ascot Hotel.