Leonardo Royal Hotel Köln - Am Stadtwald
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Summary of reviewsThe Leonardo Royal Hotel Köln - Am Stadtwald stands out for its prime location, offering a blend of serenity juxtaposed with the accessibility of Cologne's vibrant city center. Nestled beside an expansive park and a picturesque lake, the tranquil environment provides guests with scenic views and easy access to nature, making it an ideal spot for relaxation. Proximity to public transportation, the university and major city attractions further enhances its appeal, catering well to both leisure and business travelers.
Breakfast at the hotel is a well-regarded experience, featuring a diverse and extensive buffet that includes items such as scrambled eggs, pretzels, vegan spreads and freshly brewed coffee. The scenic views from the breakfast room and the friendly, attentive staff add to the positive dining experience, although some guests find the pricing steep.
Dinner offerings in the hotel's restaurant also receive high praise with meals described as delicious and the setting by the lake adding to the charm. Despite a few mentions of limited menu options and occasional early closures, the quality of food and service is consistently appreciated.
Rooms are frequently highlighted as spacious, clean and well-equipped with fantastic views of the lake and park. Functional amenities like coffee machines and small refrigerators add convenience. However, some areas require renovation and upkeep, including carpets, furniture and air conditioning units, to improve the overall guest experience.
Cleanliness receives mixed feedback with many rooms noted for their tidiness, though some guests report issues like dust, dirty carpets and mold in bathrooms. Regular cleaning routines help maintain general cleanliness, but deeper, more consistent cleaning efforts are suggested.
The staff is often praised for their friendliness, helpfulness and professionalism, contributing significantly to a welcoming atmosphere. Occasional language barriers and perceived casual responses are noted, but overall, the staff are seen as dedicated and accommodating.
WiFi service at the hotel is a notable point of contention. While some guests find the connection adequate, others report unreliable and weak signals, making it difficult to maintain consistent internet access.
Parking facilities, while ample and conveniently located, come with a high daily fee which some guests feel should be included in the room rate. The availability of EV charging stations adds a convenient touch for electric vehicle owners, despite minor functional inconsistencies.
The hotel makes commendable efforts toward being family-friendly, offering amenities like children's beds and a welcoming atmosphere for families. Its location near attractions like the zoo and Tierpark is a plus for family stays, though enhancements in baby beds, family rooms and kid-oriented activities are recommended.
In summary, the Leonardo Royal Hotel Köln - Am Stadtwald offers a unique point of relaxation in a serene location with strong access to city life, providing excellent breakfast and dinner experiences, beautifully scenic views and a friendly, helpful staff. While certain areas such as room maintenance, WiFi reliability, cleanliness and family accommodations have room for improvement, the overall guest experience remains positively impactful.
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Breakfast at the hotel is a well-regarded experience, featuring a diverse and extensive buffet that includes items such as scrambled eggs, pretzels, vegan spreads and freshly brewed coffee. The scenic views from the breakfast room and the friendly, attentive staff add to the positive dining experience, although some guests find the pricing steep.
Dinner offerings in the hotel's restaurant also receive high praise with meals described as delicious and the setting by the lake adding to the charm. Despite a few mentions of limited menu options and occasional early closures, the quality of food and service is consistently appreciated.
Rooms are frequently highlighted as spacious, clean and well-equipped with fantastic views of the lake and park. Functional amenities like coffee machines and small refrigerators add convenience. However, some areas require renovation and upkeep, including carpets, furniture and air conditioning units, to improve the overall guest experience.
Cleanliness receives mixed feedback with many rooms noted for their tidiness, though some guests report issues like dust, dirty carpets and mold in bathrooms. Regular cleaning routines help maintain general cleanliness, but deeper, more consistent cleaning efforts are suggested.
The staff is often praised for their friendliness, helpfulness and professionalism, contributing significantly to a welcoming atmosphere. Occasional language barriers and perceived casual responses are noted, but overall, the staff are seen as dedicated and accommodating.
WiFi service at the hotel is a notable point of contention. While some guests find the connection adequate, others report unreliable and weak signals, making it difficult to maintain consistent internet access.
Parking facilities, while ample and conveniently located, come with a high daily fee which some guests feel should be included in the room rate. The availability of EV charging stations adds a convenient touch for electric vehicle owners, despite minor functional inconsistencies.
The hotel makes commendable efforts toward being family-friendly, offering amenities like children's beds and a welcoming atmosphere for families. Its location near attractions like the zoo and Tierpark is a plus for family stays, though enhancements in baby beds, family rooms and kid-oriented activities are recommended.
In summary, the Leonardo Royal Hotel Köln - Am Stadtwald offers a unique point of relaxation in a serene location with strong access to city life, providing excellent breakfast and dinner experiences, beautifully scenic views and a friendly, helpful staff. While certain areas such as room maintenance, WiFi reliability, cleanliness and family accommodations have room for improvement, the overall guest experience remains positively impactful.
Hotel Taking Steps Towards Sustainability
This hotel is part of the Leonardo Hotels Group, which has a comprehensive ESG (Environmental, Social, and Governance) sustainability strategy. Almost all of the group's Central European hotels are Green Key certified.
Accessible Hotel
Leonardo Royal Hotel Köln - Am Stadtwald provides a generally positive experience for guests with disabilities, especially for those using wheelchairs. The hotel is suitable for wheelchair users with accessible rooms and relevant arrangements such as ramp access and walk-in showers for limited mobility.
Hotel with EV Charging Stations
This hotel offers electric vehicle charging stations for guests.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
4-Star Hotel
Guest Reviews
The Leonardo Royal Hotel Köln - Am Stadtwald boasts an exceptional location that blends serenity with accessibility. Tucked away in a tranquil setting, the hotel is positioned right next to the city's expansive park and a picturesque lake, offering an idyllic atmosphere for relaxation. Guests rave about the stunning views of the water and park from their rooms and the hotel's dining areas, highlighting the peacefulness and natural beauty of the surroundings.
Despite its serene location, it remains conveniently close to Cologne's vibrant city center with excellent connections to public transportation. A tram station is just a 5-minute walk away, making it easy to reach central attractions, including shops, cafes and restaurants. The proximity to the university, hospital and the Rhein Energie Stadium is also a notable advantage, making it an ideal spot for business travelers and those attending events.
Whether walking, biking or jogging, guests enjoy the lush green belt of the city forest directly adjacent to the hotel. The location strikes a perfect balance between city life and nature, providing a rare and noteworthy setting for those looking to explore Cologne while enjoying the tranquility of a park-side retreat.
Overall, the hotel’s prime location, combined with its quiet and scenic environment, gives it a distinct charm that guests consistently appreciate.
The breakfast experience at the Leonardo Royal Hotel Köln - Am Stadtwald is overwhelmingly positive with guests frequently praising its extensive and diverse buffet. The selection is highly varied, offering everything from scrambled eggs and pretzels to different juices, vegan spreads and freshly brewed coffee. Many visitors appreciated the convenience of the breakfast hours starting from 6:30 AM, which suits early risers.
The breakfast room often garners accolades for its scenic views, particularly of the nearby pond, enhancing the dining experience with a serene atmosphere. Guests also highlight the friendly and attentive staff who ensure a pleasant meal.
However, some reviews mention that the breakfast is priced on the higher side with several guests finding the cost to be rather steep. Despite this, many still find the quality and variety of the offerings to justify the expense.
Special touches like champagne on Sundays add to the overall experience, making the breakfast at Leonardo Royal Hotel not only comprehensive but occasionally luxurious. While there are minor mentions of scarce seating during peak times and a few isolated complaints about specific items, the general consensus is that breakfast at the hotel is a delightful and satisfying start to the day.
The dinner experience at Leonardo Royal Hotel Köln - Am Stadtwald receives high praise from many guests. The hotel's restaurant consistently delivers very good and often outstanding food with some highlighting the excellent quality of both dinner and breakfast. Meals are well-prepared and portioned just right, elevating the dining experience further.
The restaurant's atmospheric setting with views of the adjacent idyllic lake and a lovely garden area, adds to the charm. Dining on the terrace by the lake is particularly stunning, especially on a warm summer evening. The conservatory by the Kahnweiher pond enhances the experience, merging good cuisine with beautiful scenery.
Many reviews commend the overall good quality of the restaurant's offerings with dishes described as delicious and satisfying. Notable mentions include the delicious venison dish and tasty burgers. Service is often noted as being very good, contributing to a generally pleasant dining atmosphere.
However, there are a few criticisms. The menu can be minimalistic and one-sided with limited choices available at times. Additionally, there are occasional issues with the restaurant and bar being closed early or understaffed, which can be inconvenient. Some guests also felt certain dishes were not up to par and cocktails were deemed overpriced by a few.
Despite these minor issues, most reviews highlight a positive dining experience, particularly appreciating the friendly and helpful staff, fair pricing on many items and a beautifully set dining room. With a beautiful backdrop and good food, the hotel's restaurant is a commendable choice for dinner.
The rooms at Leonardo Royal Hotel Köln - Am Stadtwald have garnered a mix of praise and constructive feedback from guests. Positively, the rooms are frequently described as spacious, clean and well-equipped. Many appreciated the large beds, comfortable decor and modern bathrooms. The views from rooms overlooking the lake and park are consistently praised as fantastic, adding a pleasant touch to the stay. Guests also mention the functional amenities such as coffee machines, small refrigerators and ample storage space making the rooms quite convenient.
However, there are recurring comments regarding the need for renovations. Some rooms exhibit signs of wear and outdated decor with particular emphasis on worn-out carpets, aged furniture and fixtures, as well as maintenance issues like defective air conditioning and non-functional TVs. Cleanliness is sometimes an issue with occasional reports of dust, spider webs and unpleasant odors. Noise disturbances from the hallway or the streets are noted occasionally, especially in rooms near the tramway.
Overall, while the hotel offers comfortable and well-equipped rooms with beautiful views, there is room for improvement in updating and maintaining the facilities to enhance guest experience.
The beds at the Leonardo Royal Hotel Köln - Am Stadtwald have received an overwhelmingly positive response from guests. Descriptions like super comfortable, very comfortable and cozy are recurrent throughout the reviews. Many appreciated the large and king-size beds, emphasizing their spaciousness and the comfort they provided. Some guests specifically noted the new, high-grade mattresses and the good quality of bedding, contributing to restful sleep.
However, there were a few criticisms, mainly about the softness of the mattresses. Some found the beds too soft or narrow and there were mentions of discomfort due to worn-out mattresses or feeling every movement of a partner. Despite these concerns, most guests found the beds clean, well-maintained and conducive to a good start to their day.
Overall, while there were minor points of contention about mattress firmness and bed width, the consensus was that the hotel offers a comfortable and pleasant sleeping experience.
The Leonardo Royal Hotel Köln - Am Stadtwald receives mixed feedback regarding its cleanliness. Guests frequently comment positively on the clean state of many rooms, describing them as spacious, tidy and well-equipped. The hotel itself is often noted as being very clean with comfortable beds and an overall well-maintained appearance. Regular cleaning routines are mentioned and the hotel atmosphere is appreciated for being quiet and cozy, enhancing the sense of cleanliness.
However, there are notable areas where cleanliness could be improved. Some guests point out issues like long-standing dust on surfaces, dirty carpets and mold in the bathrooms. Certain rooms exhibit cleanliness issues, such as stained curtains and furniture, dirty glasses and soap residue in the showers. Hallways and windows also receive criticism for lacking thorough cleaning and the exterior appears in need of some refurbishment. Bathrooms, in particular, seem to be a recurrent problem with several reviews mentioning dirty or outdated fixtures, unclean showers and the presence of hair or deposits.
Although the hotel manages to maintain a general level of cleanliness, there's a consensus that deeper, more consistent cleaning could benefit guest satisfaction, particularly in bathrooms and less obvious areas. Despite these concerns, many guests still find the hotel acceptable for their stays, noting that daily cleaning helps maintain an overall tidy environment.
Guest reviews for the staff at Leonardo Royal Hotel Köln - Am Stadtwald frequently highlight their friendliness, helpfulness and overall pleasant demeanor. Numerous guests describe the team as exceptionally friendly, accommodating and eager to assist with any requests. The reception staff, in particular, received high praise for their professional and welcoming attitude with several noting their excellent service during check-in and check-out processes.
Many reviews also appreciated the attentiveness and prompt response from the staff across different areas of the hotel, including the restaurant and bar. Guests pointed out specific instances of staff going above and beyond, such as providing free coffee at the reception and upgrading rooms without being asked. The positive interactions with staff members contributed significantly to the overall pleasant experience of staying at the hotel.
However, there were occasional mentions of language barriers and a few instances where the staff's response to issues was perceived as casual or inadequate. Despite these isolated experiences, the majority of feedback emphasizes a highly motivated and courteous team dedicated to ensuring a satisfying stay for their guests.
The WiFi service at Leonardo Royal Hotel Köln - Am Stadtwald receives mixed feedback from guests. On the positive side, many found the WiFi very easy to access, describing it as convenient and very fast with no VPN restrictions or data limitations. The free WiFi feature and the availability of well-functioning WLAN were appreciated. Some guests noted that WiFi was decent, functional and satisfactory in providing basic internet needs.
However, there were numerous complaints indicating serious issues with the WiFi service. Several guests experienced unreliable connections and weak signals, particularly on certain floors. Many struggled to connect, noting that the WiFi often dropped out or didn't work at all. Others mentioned they had to log in repeatedly and found it confusing to access information about the WiFi code. Some guests found it impossible to work due to the internet's unreliability, citing that better internet on the provided tablets would be beneficial. It's clear that while some visitors found the WiFi to meet their needs, there is substantial room for improvement to ensure a consistently satisfactory experience for all guests.
The parking situation at Leonardo Royal Hotel Köln - Am Stadtwald generally comes with mixed reviews. On the positive side, many guests appreciate the ample parking space available, both in front of the hotel and in its underground garage. The parking facilities are described as sufficient with easy access and large areas to park. Parking directly in front of the hotel is noted as very convenient and guests have often found the availability of spaces to be satisfactory.
For electric vehicle owners, the hotel also provides EV charging stations, which adds to the convenience. The parking is well-located, offering good access to public transportation and easy pathways to the highway, making it a practical choice for those traveling by car.
However, the cost of parking has been a frequent point of contention. The daily fee is often viewed as excessively high with several guests pointing out the €15 per day charge. Some have noted that this fee should be included in the room rate, especially for longer stays. There have been a few mentions of free parking under specific conditions, which some guests found to be a nice benefit.
In summary, while the parking facilities at Leonardo Royal Hotel Köln - Am Stadtwald are adequate and conveniently placed, many guests feel the cost is relatively high and should be more transparently communicated.
The Leonardo Royal Hotel Köln - Am Stadtwald provides electric vehicle (EV) charging stations, which guests have found to be really good and helpful with two stations available. Despite some issues such as the stations not accepting cards and occasional non-functionality, the hotel staff at the friendly and helpful reception area are accommodating to guests' needs for EV charging. However, it should be noted that the charging station may be a public charging spot located along the road.
Leonardo Royal Hotel Köln - Am Stadtwald is recognized for its efforts to cater to families, making it a notable option for a family vacation in Cologne. The staff is described as exceptionally friendly and accommodating to kids and families, creating a warm, family-oriented atmosphere that almost feels like being with a big family. The hotel offers features like children's beds and cots, which are appreciated by guests bringing young children.
The hotel's location is also a strong point with easy access to the zoo and Tierpark nearby, which are highly recommended for children. The hotel's proximity to concert venues and the stadium adds to its convenience. Additionally, quick connections to the city via trams and buses simplify transport.
Despite these positives, there are areas for improvement. Some reviews mentioned issues such as the lack of baby beds, family rooms and specific family facilities. Guests noted that the window on the 6th floor opens fully, posing a potential risk for young children. Moreover, the breakfast was found to be expensive for children and there were limited opportunities for kids within the hotel itself, indicating a need for more kid-oriented activities.
In summary, the Leonardo Royal Hotel Köln - Am Stadtwald offers a generally pleasant family-friendly environment with a welcoming staff and convenient location, though there is room for enhancement in terms of family accommodations and amenities.
The Leonardo Royal Hotel Köln - Am Stadtwald has garnered mixed reviews regarding its four-star rating, facilities and services. On the positive side, several guests felt that the hotel met the expectations of a four-star establishment. They appreciated the quality of the buffet, which they regarded as fitting for such a rating and praised the bathroom facilities, particularly the walk-in shower. Overall, many visitors found the hotel to be comfortable with no significant complaints.
However, numerous guests argued that the hotel did not live up to its four-star designation. Complaints centered around unclean conditions, lack of minibar content and the absence of a fitness area. Many felt the service and facilities were not up to par and suggested that the hotel's condition reflected that of a three-star hotel. Issues such as small room sizes, outdated appearances and the need for renovations were frequently mentioned. Some guests were disappointed with the static breakfast offerings and suggested additional snack options at the bar. In summary, while there are areas where the hotel excels, there is a consensus among some patrons that the overall experience falls short of true four-star standards.
Located near Cologne's university and city center, the Leonardo Royal Hotel Köln - Am Stadtwald is a reliable choice for business travelers. The hotel offers conference services and good business meeting facilities. Though some meeting rooms may need renovation, the workspace is ample and the business amenities are adequate, even if essential services like printer access are sometimes missing. The practical room furnishings cater to the needs of business guests, providing a comfortable environment for short stays.
The staff are consistently described as accommodating, friendly and professional, offering competent advice and being helpful with business requests. Quick check-in and check-out procedures add to the convenience. Despite being busy, the hotel maintains a high level of customer-oriented service.
Guests appreciate the hotel's peaceful surroundings, ideal for relaxing after a busy day. Quiet rooms facing the park ensure a restful night's sleep. While the breakfast is extensive, some guests find it pricey and improvements could be made in labeling meat options.
Overall, the Leonardo Royal Hotel Köln - Am Stadtwald is praised for its good connection to the city, proximity to the university clinic and great location for accessing public transport. It remains a solid choice for business trips, offering reliable service and decent facilities in a beautiful location.
Leonardo Royal Hotel Köln - Am Stadtwald provides a generally positive experience for guests with disabilities, especially for those using wheelchairs. The hotel is suitable for wheelchair users with accessible rooms and relevant arrangements such as ramp access and walk-in showers for limited mobility. Modern facilities are available and rooms are equipped reasonably throughout.
Its location is a plus, being well-connected to public transport with buses and trams in close proximity, making it accessible to the city center. There's convenient parking and an underground garage right outside the door.
However, there are areas needing improvement, such as the tight elevators and limited accessibility around communal areas. Additionally, the bathroom facilities could be better equipped for disabled access with no partitions in the showers and some rooms requiring further adaptations. While some guests found the hotel very good for families and noted the appealing value for money, the necessity for further renovations was also mentioned.
Overall, while offering a reasonably comfortable stay at a fair price, the hotel could enhance its accessibility features to provide an even better experience for guests with disabilities.
Nestled by the city forest, Leonardo Royal Hotel Köln - Am Stadtwald emerges as a prime destination for travelers with dogs, offering a remarkably pet-friendly environment. The hotel's surroundings are ideal, providing ample opportunities for scenic walks around the lake and through a large park adjacent to the property. This locale is not only convenient but also enjoyable for both dogs and their owners.
The accommodations are frequently praised for being very dog-friendly, comfortably hosting pets throughout the hotel. Guests have found the pet policy generous and the additional charge of EUR 15 per day for dogs is considered reasonable given the facilities and welcoming atmosphere. Overall, the hotel is excellent for dog owners seeking a relaxing and accommodating stay that caters to their furry companions' needs.
Location Show Map
Location
Despite its serene location, it remains conveniently close to Cologne's vibrant city center with excellent connections to public transportation. A tram station is just a 5-minute walk away, making it easy to reach central attractions, including shops, cafes and restaurants. The proximity to the university, hospital and the Rhein Energie Stadium is also a notable advantage, making it an ideal spot for business travelers and those attending events.
Whether walking, biking or jogging, guests enjoy the lush green belt of the city forest directly adjacent to the hotel. The location strikes a perfect balance between city life and nature, providing a rare and noteworthy setting for those looking to explore Cologne while enjoying the tranquility of a park-side retreat.
Overall, the hotel’s prime location, combined with its quiet and scenic environment, gives it a distinct charm that guests consistently appreciate.
Breakfast
The breakfast room often garners accolades for its scenic views, particularly of the nearby pond, enhancing the dining experience with a serene atmosphere. Guests also highlight the friendly and attentive staff who ensure a pleasant meal.
However, some reviews mention that the breakfast is priced on the higher side with several guests finding the cost to be rather steep. Despite this, many still find the quality and variety of the offerings to justify the expense.
Special touches like champagne on Sundays add to the overall experience, making the breakfast at Leonardo Royal Hotel not only comprehensive but occasionally luxurious. While there are minor mentions of scarce seating during peak times and a few isolated complaints about specific items, the general consensus is that breakfast at the hotel is a delightful and satisfying start to the day.
Dinner
The restaurant's atmospheric setting with views of the adjacent idyllic lake and a lovely garden area, adds to the charm. Dining on the terrace by the lake is particularly stunning, especially on a warm summer evening. The conservatory by the Kahnweiher pond enhances the experience, merging good cuisine with beautiful scenery.
Many reviews commend the overall good quality of the restaurant's offerings with dishes described as delicious and satisfying. Notable mentions include the delicious venison dish and tasty burgers. Service is often noted as being very good, contributing to a generally pleasant dining atmosphere.
However, there are a few criticisms. The menu can be minimalistic and one-sided with limited choices available at times. Additionally, there are occasional issues with the restaurant and bar being closed early or understaffed, which can be inconvenient. Some guests also felt certain dishes were not up to par and cocktails were deemed overpriced by a few.
Despite these minor issues, most reviews highlight a positive dining experience, particularly appreciating the friendly and helpful staff, fair pricing on many items and a beautifully set dining room. With a beautiful backdrop and good food, the hotel's restaurant is a commendable choice for dinner.
Rooms
However, there are recurring comments regarding the need for renovations. Some rooms exhibit signs of wear and outdated decor with particular emphasis on worn-out carpets, aged furniture and fixtures, as well as maintenance issues like defective air conditioning and non-functional TVs. Cleanliness is sometimes an issue with occasional reports of dust, spider webs and unpleasant odors. Noise disturbances from the hallway or the streets are noted occasionally, especially in rooms near the tramway.
Overall, while the hotel offers comfortable and well-equipped rooms with beautiful views, there is room for improvement in updating and maintaining the facilities to enhance guest experience.
Beds
However, there were a few criticisms, mainly about the softness of the mattresses. Some found the beds too soft or narrow and there were mentions of discomfort due to worn-out mattresses or feeling every movement of a partner. Despite these concerns, most guests found the beds clean, well-maintained and conducive to a good start to their day.
Overall, while there were minor points of contention about mattress firmness and bed width, the consensus was that the hotel offers a comfortable and pleasant sleeping experience.
Cleanliness
However, there are notable areas where cleanliness could be improved. Some guests point out issues like long-standing dust on surfaces, dirty carpets and mold in the bathrooms. Certain rooms exhibit cleanliness issues, such as stained curtains and furniture, dirty glasses and soap residue in the showers. Hallways and windows also receive criticism for lacking thorough cleaning and the exterior appears in need of some refurbishment. Bathrooms, in particular, seem to be a recurrent problem with several reviews mentioning dirty or outdated fixtures, unclean showers and the presence of hair or deposits.
Although the hotel manages to maintain a general level of cleanliness, there's a consensus that deeper, more consistent cleaning could benefit guest satisfaction, particularly in bathrooms and less obvious areas. Despite these concerns, many guests still find the hotel acceptable for their stays, noting that daily cleaning helps maintain an overall tidy environment.
Staff
Many reviews also appreciated the attentiveness and prompt response from the staff across different areas of the hotel, including the restaurant and bar. Guests pointed out specific instances of staff going above and beyond, such as providing free coffee at the reception and upgrading rooms without being asked. The positive interactions with staff members contributed significantly to the overall pleasant experience of staying at the hotel.
However, there were occasional mentions of language barriers and a few instances where the staff's response to issues was perceived as casual or inadequate. Despite these isolated experiences, the majority of feedback emphasizes a highly motivated and courteous team dedicated to ensuring a satisfying stay for their guests.
Wi-Fi
However, there were numerous complaints indicating serious issues with the WiFi service. Several guests experienced unreliable connections and weak signals, particularly on certain floors. Many struggled to connect, noting that the WiFi often dropped out or didn't work at all. Others mentioned they had to log in repeatedly and found it confusing to access information about the WiFi code. Some guests found it impossible to work due to the internet's unreliability, citing that better internet on the provided tablets would be beneficial. It's clear that while some visitors found the WiFi to meet their needs, there is substantial room for improvement to ensure a consistently satisfactory experience for all guests.
Parking
For electric vehicle owners, the hotel also provides EV charging stations, which adds to the convenience. The parking is well-located, offering good access to public transportation and easy pathways to the highway, making it a practical choice for those traveling by car.
However, the cost of parking has been a frequent point of contention. The daily fee is often viewed as excessively high with several guests pointing out the €15 per day charge. Some have noted that this fee should be included in the room rate, especially for longer stays. There have been a few mentions of free parking under specific conditions, which some guests found to be a nice benefit.
In summary, while the parking facilities at Leonardo Royal Hotel Köln - Am Stadtwald are adequate and conveniently placed, many guests feel the cost is relatively high and should be more transparently communicated.
EV charging stations
Family
The hotel's location is also a strong point with easy access to the zoo and Tierpark nearby, which are highly recommended for children. The hotel's proximity to concert venues and the stadium adds to its convenience. Additionally, quick connections to the city via trams and buses simplify transport.
Despite these positives, there are areas for improvement. Some reviews mentioned issues such as the lack of baby beds, family rooms and specific family facilities. Guests noted that the window on the 6th floor opens fully, posing a potential risk for young children. Moreover, the breakfast was found to be expensive for children and there were limited opportunities for kids within the hotel itself, indicating a need for more kid-oriented activities.
In summary, the Leonardo Royal Hotel Köln - Am Stadtwald offers a generally pleasant family-friendly environment with a welcoming staff and convenient location, though there is room for enhancement in terms of family accommodations and amenities.
4 Star
However, numerous guests argued that the hotel did not live up to its four-star designation. Complaints centered around unclean conditions, lack of minibar content and the absence of a fitness area. Many felt the service and facilities were not up to par and suggested that the hotel's condition reflected that of a three-star hotel. Issues such as small room sizes, outdated appearances and the need for renovations were frequently mentioned. Some guests were disappointed with the static breakfast offerings and suggested additional snack options at the bar. In summary, while there are areas where the hotel excels, there is a consensus among some patrons that the overall experience falls short of true four-star standards.
Business
The staff are consistently described as accommodating, friendly and professional, offering competent advice and being helpful with business requests. Quick check-in and check-out procedures add to the convenience. Despite being busy, the hotel maintains a high level of customer-oriented service.
Guests appreciate the hotel's peaceful surroundings, ideal for relaxing after a busy day. Quiet rooms facing the park ensure a restful night's sleep. While the breakfast is extensive, some guests find it pricey and improvements could be made in labeling meat options.
Overall, the Leonardo Royal Hotel Köln - Am Stadtwald is praised for its good connection to the city, proximity to the university clinic and great location for accessing public transport. It remains a solid choice for business trips, offering reliable service and decent facilities in a beautiful location.
Accessible
Its location is a plus, being well-connected to public transport with buses and trams in close proximity, making it accessible to the city center. There's convenient parking and an underground garage right outside the door.
However, there are areas needing improvement, such as the tight elevators and limited accessibility around communal areas. Additionally, the bathroom facilities could be better equipped for disabled access with no partitions in the showers and some rooms requiring further adaptations. While some guests found the hotel very good for families and noted the appealing value for money, the necessity for further renovations was also mentioned.
Overall, while offering a reasonably comfortable stay at a fair price, the hotel could enhance its accessibility features to provide an even better experience for guests with disabilities.
Dog Friendly
The accommodations are frequently praised for being very dog-friendly, comfortably hosting pets throughout the hotel. Guests have found the pet policy generous and the additional charge of EUR 15 per day for dogs is considered reasonable given the facilities and welcoming atmosphere. Overall, the hotel is excellent for dog owners seeking a relaxing and accommodating stay that caters to their furry companions' needs.
No, Leonardo Royal Hotel Köln - Am Stadtwald doesn't have any pool.
No, a spa isn't available at Leonardo Royal Hotel Köln - Am Stadtwald.
Yes, Leonardo Royal Hotel Köln - Am Stadtwald welcomes dogs.
No, parking facilities aren't available at Leonardo Royal Hotel Köln - Am Stadtwald.
No, Leonardo Royal Hotel Köln - Am Stadtwald doesn't have a gym.
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