Best Western Plus Hotel Koeln City
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Summary of reviewsBest Western Plus Hotel Koeln City receives widespread praise from guests, predominantly for its strategic location, exceptional cleanliness and high-quality breakfast and dinner offerings. The hotel's position near several parks and its proximity to public transportation make it an ideal choice for exploring Cologne. Guests appreciate the balance between a peaceful environment and easy access to city attractions, either by foot or quick tram rides. The convenience for those traveling by car, including available parking, further enhances its appeal.
The breakfast stands out for its extensive variety, quality and freshness, catering well to various dietary needs, though some guests feel the cost is high. Dinner experiences are similarly well-regarded for affordability and taste with guests enjoying the cozy and modern atmosphere of the in-house restaurant. Exceptional service from attentive and friendly staff across all departments adds to the dining satisfaction.
Rooms are noted for their cleanliness, modern décor and practicality with superior rooms offering additional amenities. Guests frequently mention the comfort and spaciousness of the accommodations, though minor noise and temperature control issues were noted by a few.
The hotel maintains a high standard of cleanliness throughout, from rooms to common areas, backed by prompt housekeeping services. Guests also commend the staff for their professionalism and willingness to enhance the overall guest experience.
The fitness room receives positive feedback for its comprehensive equipment and cleanliness, along with the added benefit of a sauna. While the free Wi-Fi service elicits mixed reactions with some guests finding it reliable and others noting inconsistency, it remains a valued amenity.
Parking options are convenient and secure but come at a high cost, prompting some guests to seek cheaper alternatives nearby. The beds are frequently praised for their comfort and quality, contributing to excellent sleep experiences.
Overall, the Best Western Plus Hotel Koeln City offers a commendable blend of comfort, quality service and strategic location, making it a preferred choice for various types of travelers, despite some minor areas needing improvement.
Categories
The breakfast stands out for its extensive variety, quality and freshness, catering well to various dietary needs, though some guests feel the cost is high. Dinner experiences are similarly well-regarded for affordability and taste with guests enjoying the cozy and modern atmosphere of the in-house restaurant. Exceptional service from attentive and friendly staff across all departments adds to the dining satisfaction.
Rooms are noted for their cleanliness, modern décor and practicality with superior rooms offering additional amenities. Guests frequently mention the comfort and spaciousness of the accommodations, though minor noise and temperature control issues were noted by a few.
The hotel maintains a high standard of cleanliness throughout, from rooms to common areas, backed by prompt housekeeping services. Guests also commend the staff for their professionalism and willingness to enhance the overall guest experience.
The fitness room receives positive feedback for its comprehensive equipment and cleanliness, along with the added benefit of a sauna. While the free Wi-Fi service elicits mixed reactions with some guests finding it reliable and others noting inconsistency, it remains a valued amenity.
Parking options are convenient and secure but come at a high cost, prompting some guests to seek cheaper alternatives nearby. The beds are frequently praised for their comfort and quality, contributing to excellent sleep experiences.
Overall, the Best Western Plus Hotel Koeln City offers a commendable blend of comfort, quality service and strategic location, making it a preferred choice for various types of travelers, despite some minor areas needing improvement.
Dog Friendly Hotel
This hotel is tagged as dog-friendly and offers a comfortable stay with good amenities. The central location provides easy access to various parts of the city for walks and exploration.
Business Hotel
This hotel offers comfortable rooms and practical business facilities. Its convenient location and reliable service make it a solid choice for corporate stays.
Accessible Hotel
This hotel offers mobility accessible rooms with roll-in showers. These rooms are located on the first floor and feature lever handles on doors.
Hotel with Gym
This hotel is listed among the best Cologne hotels with gym and fitness center.
4-Star Hotel
This hotel offers comfortable accommodations and convenient access to the city's attractions. It is known for its friendly service and well-maintained facilities, making it a great choice for travelers.
Luxury Hotel
Hotel with Parking
Guest Reviews
The Best Western Plus Hotel Koeln City features a strategic location that guests find highly convenient for exploring Cologne. The hotel is favorably positioned near several parks, offering a green and peaceful environment while still providing easy access to the city's hustle and bustle. Guests appreciate the hotel's proximity to public transportation with numerous tram and bus stops within a short walking distance, making it easy to reach the city center and major attractions like the cathedral and Cologne Fairgrounds.
The hotel is just outside the central area but close enough to make walking a feasible option for many. This location balances the tranquility of a quieter city district with the vibrancy of nearby neighborhoods filled with restaurants, cafes and shops. Reviews consistently highlight the accessibility of the city center, either by foot in approximately 20-30 minutes or by tram within a few stops.
Additionally, the hotel's accessibility by car is a noted advantage with available parking making it a suitable choice for those traveling with their own vehicles. The nearby Aachener Weiher park and the Belgian Quarter further enrich the experience with their scenic walks and vibrant local culture.
Overall, the hotel's central yet tranquil location, robust public transportation links and accessibility to both peaceful parks and bustling city life receive widespread praise from guests, making it a preferred choice for business trips, short city breaks and leisurely explorations of Cologne.
The breakfast at 'Best Western Plus Hotel Koeln City' receives overwhelmingly positive reviews for its quality, variety and taste. Guests frequently describe the breakfast as extensive, diverse and rich with a wide selection of both hot and cold dishes that cater to all tastes. Fresh items, including freshly prepared waffles, omelettes and pancakes, add to the appeal. The breakfast buffet is often praised for being delicious with guests mentioning top-notch quality and freshness. Special dietary needs, such as gluten-free options, are well accommodated.
The breakfast ambiance is another highlight with descriptions of a spacious, well-maintained and pleasantly designed breakfast room contributing to a satisfying dining experience. The friendly and attentive staff further enhance the overall breakfast experience.
However, a recurring point of criticism is the high cost of breakfast with many guests feeling that the price, often cited as €25 per person, is steep. Despite the excellent quality and variety, some guests suggest that the breakfast does not fully justify its high price. Others express a desire for simpler or individually ordered breakfast options to better align with their budgets and preferences.
In summary, 'Best Western Plus Hotel Koeln City' delivers a high-quality and diverse breakfast that leaves little to be desired, though its elevated price might not suit all guests.
Best Western Plus Hotel Koeln City receives predominantly positive feedback regarding its dinner offerings, characterized by affordability and high quality. Guests frequently commend the in-house restaurant for its excellent dining options and friendly service. The menu, though at times perceived as limited with high meat prices, generally offers a wide variety of tasty and well-prepared dishes. Affordability is a consistent theme with many mentioning the reasonable prices for dinners, including options like the Caesar salad, which, for an extra fee, can be enhanced with chicken.
The restaurant's atmosphere is described as cozy and modern, contributing to a pleasant dining experience. Despite a few criticisms about specific meals not meeting expectations, such as a partially burnt currywurst or frozen carpaccio, the overall sentiment toward the dinner experience is positive. Guests particularly appreciated the excellent service provided by attentive and personable staff, which enhances the overall dining satisfaction.
Additionally, the breakfast at the hotel garners high praise for its variety and quality, often described as plentiful and delicious, though some guests found the prices steep. Despite some aspects needing improvement, such as the restaurant service and child-friendly food options, the dining experiences at Best Western Plus Hotel Koeln City are well-regarded, making it a commendable choice for travelers seeking excellent meals during their stay.
The rooms at Best Western Plus Hotel Koeln City offer a variety of features that cater to different guest needs. They are consistently praised for their cleanliness, spaciousness and modern décor. Several reviewers noted the comfort and practicality of the furnishings, making the rooms suitable for both short and longer stays. Superior rooms often come with additional amenities such as minibars, coffee machines and large windows that allow for plenty of natural light.
The rooms were described as comfortable and well-equipped, including necessary amenities like air conditioning and good-sized beds. Many guests highlighted the pleasant and welcoming decor, which contributed to a cozy and inviting atmosphere. The functionality and modernity of the rooms have been well-received with comments on the effective use of space that enhances the overall convenience.
While the spaciousness and cleanliness were generally commended, some guests mentioned minor issues such as rooms being somewhat noisy near the elevator or temperature control issues in winter. Additionally, there were occasional remarks about the lack of certain amenities such as refrigerators or kettles in some rooms. Despite this, the overall impression is positive with many guests appreciating the room upgrades and the friendly staff who contributed to a pleasant experience.
Guests of the Best Western Plus Hotel Koeln City consistently praise the hotel's beds for their exceptional comfort. Many reviews highlight large, clean beds with excellent mattresses that provide a very comfortable sleep experience. The positive feedback frequently mentions the softness and good quality of the beds and pillows, enhancing the overall stay. Guests appreciate the cozy and well-maintained bedding and some even note it as better than average for a hotel, particularly enjoying the good nights' sleep provided by the supportive yet comfortable mattresses. Despite a few comments about beds being too soft or hard for personal preferences, the majority of guests commend the pleasant and restful sleep they received, making the hotel highly regarded for its quality bedding and comfortable room setup.
The Best Western Plus Hotel Koeln City has received extensive praise for its exceptional cleanliness. Guests frequently describe the hotel as very clean and well-maintained with clean rooms being a recurring highlight. Numerous reviews have noted the modern and tidy decor of the rooms, emphasizing their comfort and inviting atmosphere. The hotel is described as spotlessly clean with housekeeping services being consistently prompt and thorough. Hallways and common areas also maintain the high-standard cleanliness found in the rooms. Though a few guests noted isolated issues such as minor stains or improperly cleaned bathrooms, the overall sentiment regarding cleanliness is overwhelmingly positive. In addition, the friendly and accommodating staff contribute to a pleasant and hygienic stay. Among the amenities, the complimentary breakfast is often mentioned as delicious, adding further to guests' satisfaction. Despite some minor hiccups, the hotel's commitment to maintaining a clean and comfortable environment is clearly evident from the guest feedback.
The Best Western Plus Hotel Koeln City boasts an exemplary staff, consistently highlighted for their friendliness and helpfulness. Numerous reviews commend the hotel employees across various departments for being extremely friendly, professional and accommodating. The reception staff, in particular, receive high praise for their warm and welcoming demeanor with several guests noting prompt and efficient management of any issues.
Guests often describe the staff as super nice, attentive and genuinely interested in making their stay enjoyable. Many reviewers also appreciate the pleasant attitude of the front desk, bar, gym and restaurant staff, further enhancing the overall experience at the hotel.
However, a few reviews mention occasional lapses, such as instances where reception staff seemed overwhelmed or less accommodating. Despite these isolated issues, the general consensus is overwhelmingly positive about the hospitality level at the Best Western Plus Hotel Koeln City with many remarking on the staff's commitment to customer service and satisfaction. The hotel's cleanliness, modern facilities and excellent breakfast service further contribute to its commendable reputation.
Guests at the Best Western Plus Hotel Koeln City have shared mixed experiences regarding the hotel's Wi-Fi services. Positively, many guests found the Wi-Fi to be good, efficient, reliable and even great, making it perfect for everyday use, particularly on smartphones. The hotel provides free Wi-Fi which was often appreciated and described as working well and stable by some visitors.
However, there were also notable concerns. Some guests reported the Wi-Fi as slow, very weak or even nonfunctional at times. Issues included insecure networks with one guest mentioning a lack of secure Wi-Fi for customers. Technical difficulties such as intermittent connectivity and problems with internet and screenshare were mentioned, suggesting that while the hotel's Wi-Fi can be strong, it is not consistently so for all users.
Overall, the Wi-Fi situation at the Best Western Plus Hotel Koeln City appears to fluctuate, offering high-speed and effective connectivity for some while falling short of expectations for others. The mixed feedback highlights a need for enhanced stability and security to ensure a uniformly positive experience.
The gym at the Best Western Plus Hotel Koeln City has garnered positive feedback for its range of features and equipment. Guests have appreciated the well-designed and spacious area, noting that the fitness room is generously located on the top floor and is kept clean and tidy. The gym facilities are well-equipped, boasting high-quality equipment that offers everything needed for a good workout.
The fitness room has been described as inviting and functional with some guests highlighting that it is open until 11 p.m., allowing late-night workouts. The addition of a sauna alongside the gym enhances the overall fitness experience with visitors particularly praising the combination of both amenities.
Overall, the hotel's gym and fitness facilities have been widely commended for their thoughtful design, comprehensive equipment and cleanliness, making it a recommended spot for guests looking to maintain their fitness routine during their stay.
Best Western Plus Hotel Koeln City offers a variety of parking options that guests find largely convenient and accessible. There are ample parking spaces available both in an underground garage and in front of the hotel. The underground parking facilities are well-maintained, secure and noted for their spaciousness, although some find the design of the ramps challenging.
However, the cost of parking at the hotel has been a consistent point of contention. Many guests consider the parking fees, usually around 20-24 euros per night, to be exorbitantly high. Despite these high rates, parking is still frequently available.
For those looking to save on parking expenses, there are also free parking opportunities nearby, particularly on weekends. It's possible to find free parking in the surrounding streets or at a lower cost, presenting a viable alternative to the hotel’s charges.
In summary, while the parking at Best Western Plus Hotel Koeln City is convenient and secure, the high fees may encourage some guests to seek out more budget-friendly options nearby.
Best Western Plus Hotel Koeln City offers a complex experience for guests, blending positive amenities with some areas needing improvement. The hotel features spacious, comfortable and modern accommodations typical of four-star establishments and guests highlight the good, service-oriented experience sometimes exceeding what might be expected from a hotel of this class. Complimentary items in superior rooms, such as chocolates, water and coke, add a touch of luxury. The hotel also provides essential four-star amenities, including general services and a dog-friendly environment, contributing to a generally favorable impression.
However, many reviews suggest that the rooms and bathrooms could benefit from renovation to meet the full four-star standard. Some expected conveniences are reportedly lacking; for instance, guests note the absence of slippers, a safe in the room and a broader selection of toiletries. Moreover, certain aspects such as the comfort of pillows and duvets, noise levels and room equipment have been found lacking compared to other four-star hotels.
The hotel's pricing, including the cost of parking and breakfast, has been criticized as not matching the overall quality and expectations of a four-star designation. Although the hotel's location is relatively quiet and considered very good for city visits, the overall value seems inconsistent with its four-star rating. While some guests find the hotel deserving of a special recommendation, others feel it does not quite live up to the four-star promise, leaving room for improvement in luxurious touches and comprehensive comfort.
The Best Western Plus Hotel Koeln City stands out as an excellent choice for business travelers visiting Cologne. Its modern facilities, clean and tidy environment and efficient professional services make it ideal for short business trips and conferences. Situated in a convenient location for business purposes, guests appreciate its proximity to the business district, ease of access around the city and the ability to quickly reach essential destinations on foot.
The hotel offers a variety of business-oriented amenities, including good and efficient WIFI, well-equipped conference facilities and a smooth, fast check-in process. The friendly and knowledgeable staff further enhance the experience by providing valuable assistance with formalities related to business travel, such as explaining the Cologne culture tax.
While it may be a bit far from the city center, this factor does not detract from its appeal to business guests who value its strong focus on business needs. The hotel's popularity as a conference venue with facilities that avoid the need for commuting, adds to its allure.
Overall, the Best Western Plus Hotel Koeln City is a solid, reliable option for those seeking a business hotel with everything necessary for a productive and comfortable stay.
Best Western Plus Hotel Koeln City offers a range of accessibility features that make it a convenient choice for guests with disabilities. The hotel boasts easy access to its parking garage and elevators, ensuring a comfortable arrival and departure experience. Its location is highly convenient with multiple nearby tram and bus stations and the train station within walking distance, making it simple to explore the city and reach accessible destinations by public transport.
The facilities within the hotel are well-designed for accessibility with rooms that are specifically assigned for accessible use, ensuring comfort and ease for guests. The hotel's accessibility options are thoughtfully integrated to provide convenient and comfortable experiences. However, there are some considerations for those with limited mobility, particularly regarding the bathtub showers, which may be challenging for older guests to step into.
On the whole, Best Western Plus Hotel Koeln City provides a well-rounded and accessible stay with good transport connections and well-thought-out facilities to ensure all guests can enjoy their time in the city with minimal hassle.
Best Western Plus Hotel Koeln City stands out as a dog-friendly establishment, thoughtfully accommodating pets. Guests who brought their dogs for a weekend stay appreciated the comfortable and well-equipped environment for their furry companions. The hotel provides useful amenities such as a dog mat, water bowl and a treat bag in the room, ensuring dogs feel welcomed. The soundproofed rooms and doors are particularly beneficial, minimizing disturbances. Additionally, the hotel's location is favorable for dog owners with nearby parks offering ample space for walks. While some practicalities like sourcing fresh dog food might be challenging, overall, dogs are comfortably housed and well taken care of, making it an ideal choice for pet-friendly travel.
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Location
The hotel is just outside the central area but close enough to make walking a feasible option for many. This location balances the tranquility of a quieter city district with the vibrancy of nearby neighborhoods filled with restaurants, cafes and shops. Reviews consistently highlight the accessibility of the city center, either by foot in approximately 20-30 minutes or by tram within a few stops.
Additionally, the hotel's accessibility by car is a noted advantage with available parking making it a suitable choice for those traveling with their own vehicles. The nearby Aachener Weiher park and the Belgian Quarter further enrich the experience with their scenic walks and vibrant local culture.
Overall, the hotel's central yet tranquil location, robust public transportation links and accessibility to both peaceful parks and bustling city life receive widespread praise from guests, making it a preferred choice for business trips, short city breaks and leisurely explorations of Cologne.
Breakfast
The breakfast ambiance is another highlight with descriptions of a spacious, well-maintained and pleasantly designed breakfast room contributing to a satisfying dining experience. The friendly and attentive staff further enhance the overall breakfast experience.
However, a recurring point of criticism is the high cost of breakfast with many guests feeling that the price, often cited as €25 per person, is steep. Despite the excellent quality and variety, some guests suggest that the breakfast does not fully justify its high price. Others express a desire for simpler or individually ordered breakfast options to better align with their budgets and preferences.
In summary, 'Best Western Plus Hotel Koeln City' delivers a high-quality and diverse breakfast that leaves little to be desired, though its elevated price might not suit all guests.
Dinner
The restaurant's atmosphere is described as cozy and modern, contributing to a pleasant dining experience. Despite a few criticisms about specific meals not meeting expectations, such as a partially burnt currywurst or frozen carpaccio, the overall sentiment toward the dinner experience is positive. Guests particularly appreciated the excellent service provided by attentive and personable staff, which enhances the overall dining satisfaction.
Additionally, the breakfast at the hotel garners high praise for its variety and quality, often described as plentiful and delicious, though some guests found the prices steep. Despite some aspects needing improvement, such as the restaurant service and child-friendly food options, the dining experiences at Best Western Plus Hotel Koeln City are well-regarded, making it a commendable choice for travelers seeking excellent meals during their stay.
Rooms
The rooms were described as comfortable and well-equipped, including necessary amenities like air conditioning and good-sized beds. Many guests highlighted the pleasant and welcoming decor, which contributed to a cozy and inviting atmosphere. The functionality and modernity of the rooms have been well-received with comments on the effective use of space that enhances the overall convenience.
While the spaciousness and cleanliness were generally commended, some guests mentioned minor issues such as rooms being somewhat noisy near the elevator or temperature control issues in winter. Additionally, there were occasional remarks about the lack of certain amenities such as refrigerators or kettles in some rooms. Despite this, the overall impression is positive with many guests appreciating the room upgrades and the friendly staff who contributed to a pleasant experience.
Beds
Cleanliness
Staff
Guests often describe the staff as super nice, attentive and genuinely interested in making their stay enjoyable. Many reviewers also appreciate the pleasant attitude of the front desk, bar, gym and restaurant staff, further enhancing the overall experience at the hotel.
However, a few reviews mention occasional lapses, such as instances where reception staff seemed overwhelmed or less accommodating. Despite these isolated issues, the general consensus is overwhelmingly positive about the hospitality level at the Best Western Plus Hotel Koeln City with many remarking on the staff's commitment to customer service and satisfaction. The hotel's cleanliness, modern facilities and excellent breakfast service further contribute to its commendable reputation.
Wi-Fi
However, there were also notable concerns. Some guests reported the Wi-Fi as slow, very weak or even nonfunctional at times. Issues included insecure networks with one guest mentioning a lack of secure Wi-Fi for customers. Technical difficulties such as intermittent connectivity and problems with internet and screenshare were mentioned, suggesting that while the hotel's Wi-Fi can be strong, it is not consistently so for all users.
Overall, the Wi-Fi situation at the Best Western Plus Hotel Koeln City appears to fluctuate, offering high-speed and effective connectivity for some while falling short of expectations for others. The mixed feedback highlights a need for enhanced stability and security to ensure a uniformly positive experience.
Gym
The fitness room has been described as inviting and functional with some guests highlighting that it is open until 11 p.m., allowing late-night workouts. The addition of a sauna alongside the gym enhances the overall fitness experience with visitors particularly praising the combination of both amenities.
Overall, the hotel's gym and fitness facilities have been widely commended for their thoughtful design, comprehensive equipment and cleanliness, making it a recommended spot for guests looking to maintain their fitness routine during their stay.
Parking
However, the cost of parking at the hotel has been a consistent point of contention. Many guests consider the parking fees, usually around 20-24 euros per night, to be exorbitantly high. Despite these high rates, parking is still frequently available.
For those looking to save on parking expenses, there are also free parking opportunities nearby, particularly on weekends. It's possible to find free parking in the surrounding streets or at a lower cost, presenting a viable alternative to the hotel’s charges.
In summary, while the parking at Best Western Plus Hotel Koeln City is convenient and secure, the high fees may encourage some guests to seek out more budget-friendly options nearby.
4 Star
However, many reviews suggest that the rooms and bathrooms could benefit from renovation to meet the full four-star standard. Some expected conveniences are reportedly lacking; for instance, guests note the absence of slippers, a safe in the room and a broader selection of toiletries. Moreover, certain aspects such as the comfort of pillows and duvets, noise levels and room equipment have been found lacking compared to other four-star hotels.
The hotel's pricing, including the cost of parking and breakfast, has been criticized as not matching the overall quality and expectations of a four-star designation. Although the hotel's location is relatively quiet and considered very good for city visits, the overall value seems inconsistent with its four-star rating. While some guests find the hotel deserving of a special recommendation, others feel it does not quite live up to the four-star promise, leaving room for improvement in luxurious touches and comprehensive comfort.
Business
The hotel offers a variety of business-oriented amenities, including good and efficient WIFI, well-equipped conference facilities and a smooth, fast check-in process. The friendly and knowledgeable staff further enhance the experience by providing valuable assistance with formalities related to business travel, such as explaining the Cologne culture tax.
While it may be a bit far from the city center, this factor does not detract from its appeal to business guests who value its strong focus on business needs. The hotel's popularity as a conference venue with facilities that avoid the need for commuting, adds to its allure.
Overall, the Best Western Plus Hotel Koeln City is a solid, reliable option for those seeking a business hotel with everything necessary for a productive and comfortable stay.
Accessible
The facilities within the hotel are well-designed for accessibility with rooms that are specifically assigned for accessible use, ensuring comfort and ease for guests. The hotel's accessibility options are thoughtfully integrated to provide convenient and comfortable experiences. However, there are some considerations for those with limited mobility, particularly regarding the bathtub showers, which may be challenging for older guests to step into.
On the whole, Best Western Plus Hotel Koeln City provides a well-rounded and accessible stay with good transport connections and well-thought-out facilities to ensure all guests can enjoy their time in the city with minimal hassle.
Dog Friendly
No, Best Western Plus Hotel Koeln City doesn't have any pool.
No, a spa isn't available at Best Western Plus Hotel Koeln City.
Yes, Best Western Plus Hotel Koeln City welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Koeln City.
Yes, Best Western Plus Hotel Koeln City has a gym.
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