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Summary of reviewsHôtel Le Rapp is largely celebrated for its exceptional central location, nestled in the heart of Colmar. Its prime positioning on the edge of the pedestrian zone offers both accessibility and tranquility, making it a perfect base for exploring the historic old town and attractions like Little Venice. Guests consistently appreciate the ease of walking to the city's main attractions and highlight the helpful and friendly staff that enhance their experience.
Breakfast at Hôtel Le Rapp is another strong point, often described as delicious, fresh and abundant with a French, sweet touch. Guests value the high quality, extensive selection and the warmth and friendliness of the service. Despite minor suggestions for more variety and some feeling the breakfast pricing did not align with expectations, the general consensus remains positive.
The rooms at Hôtel Le Rapp are frequently noted for their spaciousness and cleanliness. Guests appreciate the large, comfortable and modern accommodations featuring well-equipped amenities. Though some rooms exhibit outdated decor and there are occasional concerns about room size discrepancies, the overall feedback points to a comfortable and pleasant stay.
Hôtel Le Rapp’s cleanliness consistently receives high praise with guests frequently mentioning the immaculate condition of the rooms and facilities. While there are minor inconsistencies reported, such as issues under the bed or musty bathrooms, the hotel generally maintains a high standard of hygiene.
The hotel's staff is a standout feature, earning accolades for their friendliness, professionalism and attentiveness. The team’s warm welcomes and willingness to assist contribute significantly to a pleasant stay, showcasing exceptional hospitality.
The indoor pool and spa area also contribute positively to guests' experiences with many appreciating the clean and relaxing environment. Features like the hammam, sauna, steam room and heated pool are particularly noted, adding to the hotel's appeal.
Convenient parking options are available near the hotel with both garage and public parking within a short walk. Guests find the parking solutions satisfactory, though advised to reserve in advance due to limited spaces.
Families find Hôtel Le Rapp particularly welcoming with spacious and connecting rooms making it suitable for family trips. The friendly and accommodating staff, despite the absence of certain amenities like a refrigerator, enhance the family-friendly atmosphere.
Comfortable bedding is another highlight with most guests reporting a good night's sleep on the spacious and supportive beds. Although preferences for firmness vary, the overall sentiment is positive.
While the hotel generally offers a pleasant stay, several reviews suggest that it falls short of its four-star rating. Some guests feel that renovations and updates are needed and that the facilities and overall condition do not align with four-star expectations. Despite this, the hotel's central location, cleanliness and hospitable staff make Hôtel Le Rapp a favored choice for many travelers visiting Colmar. Show more
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Categories
Family Friendly Hotel
This hotel is known for being family-friendly, providing a comfortable and welcoming environment for guests traveling with children.
Dog Friendly Hotel
While specific pet amenities aren't detailed, this hotel is listed among pet-friendly options, suggesting a welcoming environment for guests traveling with animals.
Hotel with Swimming Pool
This 4-star hotel offers an indoor pool and a spa area with a hammam, sauna, and steam room. The pool is well-maintained and clean, providing a relaxing space for guests after exploring Colmar.
Heated Pool Indoor Pool
Business Hotel
Hôtel Le Rapp's central location and available services make it suitable for business travelers. The hotel has a restaurant and bar. It also offers standard amenities.
4-Star Hotel
This hotel includes a spa, a child pool, and an indoor pool. It also provides laundry facilities and is pet-friendly, making it a relaxing and convenient choice.
Hotel with Indoor Pool
This hotel in the heart of Colmar provides a heated indoor swimming pool measuring 40m². Guests can also utilize the sauna and an ice fountain for a comprehensive thermal experience.
Hotel with Heated Pool
This 4-star hotel features a heated indoor swimming pool of 40m² size. The pool area is part of a relaxation space that includes a sauna, Turkish bath, plunge pool, and ice fountain.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Accessible Hotel
Room Types
Comfort RoomThis room features a flat-screen TV and a private bathroom.
Family RoomThis air-conditioned suite features a flat-screen TV, a desk and a seating area. It also includes a private bathroom with free toiletries.
Deluxe RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels.
Standard RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Colmar, Hôtel Le Rapp boasts an enviable location that consistently impresses its guests. Positioned right in the center and on the edge of the pedestrian zone, the hotel offers a perfect blend of accessibility and tranquility. It is ideally situated for those looking to explore the historic old town and its myriad attractions, including the charming Little Venice area. The central placement allows visitors easy on-foot access to the city’s bustling Christmas market and other seasonal festivities.
Guests frequently highlight the hotel’s superb central spot, noting its proximity to a monitored parking garage and the city's main attractions. Despite being close to the lively center, the hotel enjoys a quiet setting that ensures restful stays. The location is also noted for being particularly good for short trips and city explorations, making it a strategic choice for travelers seeking convenience and comfort.
The reviews underline the hotel's optimal positioning with many citing the ease of walking to various sites and the friendly, helpful staff enhancing their experience. Whether for a brief visit or a longer stay, Hôtel Le Rapp’s exceptional location in Colmar's city center seems to be a major draw for its guests.
Breakfast
Hôtel Le Rapp consistently receives high praise for its breakfast offerings. Many guests find the breakfast to be delicious, fresh and abundant, perfectly fitting a French, sweet touch. It's often described as simple but delicious with fresh fruit salad frequently mentioned.
Guests appreciate the high quality and extensive selection, including the option for a personalized breakfast, noting that requests are readily accommodated. The presentation is highlighted as being nice with some describing the breakfast as plentiful and even gargantuan. The service, whether within the room or in the spacious breakfast area, is often described as warm and friendly, adhering well to COVID regulations.
While most guests find the breakfast very satisfying, some believe there could be more variety. A few noted that the minimalist, non-buffet style might not live up to the expectations tied to the hotel's four-star rating and some felt the pricing did not match the offering. Overall, the reviews reflect a generally positive consensus on the breakfast experience at Hôtel Le Rapp.
Rooms
Travelers venturing to 'Hôtel Le Rapp' will find accommodations that generally meet expectations with some standout qualities. A recurring highlight in the guest reviews is the spaciousness of many rooms, often described as very large, spacious and exceptionally clean. Guests appreciated rooms that were not only well-sized but also comfortably furnished, complete with modern, stylish bathrooms and comfortable bedding.
The hotel's rooms are well-equipped, featuring amenities such as air conditioning and modern furnishings. Although some rooms have outdated decor, they still offer functionality and comfort. Cleanliness is a strong point with frequent mentions of very clean rooms and facilities. However, there is a noticeable disparity in room sizes; some guests noted that certain rooms feel cramped and inadequately sized, particularly at the higher price range.
There is a notable contrast in experiences regarding the room decor and maintenance; while some rooms have been extensively renovated, others appear somewhat dated and could benefit from a refresh. Small details, like the lack of enough hangers or dim lighting, were pointed out as areas needing improvement.
In summary, 'Hôtel Le Rapp' offers a comfortable and generally pleasant stay with spacious, clean rooms that are well-equipped. However, potential guests should be aware of the variability in room size and decor, which might not meet everyone's expectations.
Beds
Hôtel Le Rapp is generally praised for its comfortable beds with many guests mentioning the high quality of the bedding. The majority found the beds to be very comfortable, noting the spaciousness and good width of the double beds. Some guests specifically highlighted the large and ultra-comfortable beds, as well as the firm yet supportive mattresses that some found to their liking. However, a few guests did express discomfort, mentioning that the beds were either too firm or too soft for their preferences, leading to minor issues like back pain. Despite these occasional complaints, the overall consensus is that the beds at Hôtel Le Rapp provide a good night's sleep with comfortable and spacious bedding being a notable feature.
Cleanliness
Hôtel Le Rapp stands out for its commendable cleanliness, ensuring a comfortable stay for its guests. The rooms are frequently highlighted as being absolutely clean, tidy and comfortable, allowing visitors to feel at ease. Many reviewers appreciate the hotel’s spotless and very clean rooms with particular mention of clean bathrooms and well-maintained facilities. The overall hotel environment, including the wellness area and entrance, receives praise for its high standards of hygiene and cleanliness.
However, some inconsistencies are noted, such as issues under the bed and occasional lapses in room cleaning. A few reviews mention areas needing improvement, such as musty bathrooms or rooms that didn't meet cleanliness expectations. Despite these occasional setbacks, the general sentiment toward the hotel's cleanliness remains positive.
Strategically located in the city center, Hôtel Le Rapp is also acknowledged for its convenience and well-organized structure, adding to its appeal. With a clean and pleasant ambiance, coupled with friendly staff, the hotel generally provides an inviting atmosphere for travelers.
Staff
Hôtel Le Rapp stands out for its exceptional staff, consistently praised by guests for their friendliness, professionalism and attentiveness. The hotel staff is noted for their warm welcomes and the consistently positive interactions guests experience upon arrival. Visitors have pointed out the team's kindness and willingness to go the extra mile, making sure everything runs smoothly and that guests feel well taken care of.
The staff members, especially those at the reception, excel in being cordial and accommodating, ensuring that all inquiries and needs are promptly addressed. Whether it's their courteous manner, helpful advice or general availability, their dedication to service makes a notable impression.
Additionally, guests frequently highlight the friendliness and supportiveness of the staff, which contributes significantly to the hotel's welcoming atmosphere. Reviews emphasize the competence and pleasant demeanor of the entire team, enhancing the overall stay. Such high levels of service and attentiveness make Hôtel Le Rapp a noteworthy choice for travelers seeking both comfort and exceptional hospitality.
Pool
Hôtel Le Rapp boasts a well-received indoor pool and spa area that garner plenty of positive feedback from guests. The pool, located in the basement, is often described as very nice, clean and a perfect place to relax after exploring the beautiful city of Colmar. Many visitors appreciate the design and maintenance of both the pool and the spa area. The presence of a hammam, sauna and steam room enhances the overall experience, making it a favored spot for relaxation and rejuvenation. The heated pool adds to the comfort, especially appreciated after long days of walking. Families particularly note that the kids adore the pool. Despite occasional mentions of the water being slightly cold, the pool's refreshing quality, especially during hot summer days, is frequently highlighted. Overall, the well-maintained, aesthetically pleasing aquatic space makes a significant contribution to the pleasant stays reported at the hotel.
Parking
Hôtel Le Rapp provides its guests with a variety of parking options, all conveniently located close to the hotel. The parking garage is just a short 3-minute walk away, approximately 100 to 200 meters from the property. Guests can rent a garage parking space through the hotel, which offers special rates and reserved spots at a preferential rate. Public parking is also available nearby at reasonable prices with costs ranging from 12 to 15 euros per day for a 24-hour period.
Despite there being no on-site parking, the nearby parking facilities are generally regarded as convenient and within immediate proximity. However, it's crucial to reserve parking in advance due to the limited number of parking spaces available. The hotel also provides secured storage options for cycles.
While most guests found the parking solutions satisfactory and well-situated close to the city center, some noted that certain parking options could be expensive or unpleasant. Additionally, a few mentioned that the car access was somewhat limited, making it essential to plan ahead.
Family
Hôtel Le Rapp is highly regarded for its family-friendly ambiance, making it an ideal choice for a short family trip. Guests appreciate the spacious rooms and the convenience of connecting rooms, which are particularly suitable for families with children. The family atmosphere of the hotel is often praised, as well as the attentive and helpful staff who go out of their way to accommodate guests' needs, such as customizing breakfasts and arranging rooms close to each other. Although some note the absence of a refrigerator and minibar in the family rooms, the overall consensus highlights the hotel's charm and excellent service, making it a sweet and welcoming family hotel.
4 Star
Hôtel Le Rapp has garnered feedback suggesting it falls short of its advertised four-star rating. Many comments point out that the hotel could use a comprehensive renovation, both inside and out, as the existing rooms appear quite ordinary and lack essential amenities such as a small refrigerator. Reviewers frequently mention that the facilities and overall condition do not align with four-star expectations. Additionally, aspects like cleanliness and the range of equipment provided are flagged as areas that need improvement.
Several reviews also criticize the management and service standards, citing that the rates charged for rooms and amenities, including a 12-euro parking fee, are high compared to other options in the region. The breakfast, specifically, has been described as being far below the quality expected of a hotel in this category.
Overall, the consensus suggests that Hôtel Le Rapp might not meet the conventional standards associated with a four-star rating and is perceived as expensive for the value it offers.
Yes, Hôtel Le Rapp has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hôtel Le Rapp.
Yes, Hôtel Le Rapp welcomes dogs.
Yes, parking facilities are available at Hôtel Le Rapp.