Scottish Inns Collinsville - Martinsville
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsScottish Inns Collinsville - Martinsville offers a mixed experience for its guests, with the location being one of its most praised features. Conveniently situated near Martinsville Speedway and an array of dining and shopping options, the hotel is noted for its strategic accessibility and quiet atmosphere despite being close to a busy road. The friendly and informative service provided by the housekeeping staff further enhances the appeal of this location, making it a preferred choice for many travelers, especially race enthusiasts.
On the other hand, feedback regarding the rooms is predominantly negative, with guests citing issues such as outdated conditions, unpleasant odors, bugs, and maintenance problems. This sentiment extends to cleanliness, where although some guests find their rooms clean and well-furnished, others report significant cleanliness concerns, including mold, bugs, and stained linens.
The staff also receives mixed reviews, with the housekeeping and maintenance teams often appreciated for their friendly service and local knowledge. However, encounters with front desk personnel and management are inconsistent, ranging from helpful and polite interactions to reports of rudeness and poor customer service.
Despite room and service challenges, the beds at Scottish Inns Collinsville - Martinsville are consistently praised for their exceptional comfort, often noted for new, memory foam mattresses that contribute to a restful night's sleep. This, combined with the affordability of the hotel, adds a layer of satisfaction for guests seeking a comfortable and budget-friendly stay.
In summary, while Scottish Inns Collinsville - Martinsville excels in location and bed comfort, it faces challenges in room conditions, general cleanliness, and service consistency, impacting the overall guest experience.
Categories
On the other hand, feedback regarding the rooms is predominantly negative, with guests citing issues such as outdated conditions, unpleasant odors, bugs, and maintenance problems. This sentiment extends to cleanliness, where although some guests find their rooms clean and well-furnished, others report significant cleanliness concerns, including mold, bugs, and stained linens.
The staff also receives mixed reviews, with the housekeeping and maintenance teams often appreciated for their friendly service and local knowledge. However, encounters with front desk personnel and management are inconsistent, ranging from helpful and polite interactions to reports of rudeness and poor customer service.
Despite room and service challenges, the beds at Scottish Inns Collinsville - Martinsville are consistently praised for their exceptional comfort, often noted for new, memory foam mattresses that contribute to a restful night's sleep. This, combined with the affordability of the hotel, adds a layer of satisfaction for guests seeking a comfortable and budget-friendly stay.
In summary, while Scottish Inns Collinsville - Martinsville excels in location and bed comfort, it faces challenges in room conditions, general cleanliness, and service consistency, impacting the overall guest experience.
Hotel with Parking
Accessible Hotel
Small Hotel
Guest Reviews
Located in a bustling area with convenient access to a variety of amenities, Scottish Inns Collinsville - Martinsville receives positive remarks for its strategic placement. Many guests appreciate its close proximity to Martinsville Speedway, making it an ideal spot for race enthusiasts. The area is peppered with numerous restaurants, fast food outlets, and convenient stores, offering plenty of dining and shopping options within easy reach.
Despite being near a busy road, the hotel maintains a fairly quiet atmosphere, contributing to a peaceful stay. The location is noted for being easily accessible and central to many local attractions and necessities. Guests find the price reasonable, which combined with the convenience factor, makes for an attractive choice. The hotel staff, particularly in housekeeping, is recognized for providing friendly and informative service about the locale.
Overall, Scottish Inns Collinsville - Martinsville's location is highlighted as one of its strongest assets, providing a clean, safe, and convenient environment for visitors looking to explore the area.
The reviews for Scottish Inns Collinsville - Martinsville reflect a mixed to generally negative sentiment from guests regarding the room conditions. While there are mentions of positives such as a convenient location for accessing nearby stores and a few remarks on comfort and cleanliness, these are overshadowed by numerous complaints about room quality. Guests frequently noted outdated and grimy conditions, unpleasant odors, and encounters with bugs. Issues such as non-functional appliances, stained linens, and reports of mold and dampness in the bathrooms were also recurrent themes. Some rooms reportedly did not match online photos, adding to guest dissatisfaction. Although some found the stay quiet and appreciated the affordability, these aspects did not compensate for the significant cleanliness and maintenance issues experienced. Overall, the feedback suggests that while there are a few redeeming factors, the overall experience at this hotel is marred by cleanliness and maintenance challenges, making it a less favorable choice for travelers.
Scottish Inns Collinsville - Martinsville is a haven for those seeking a restful night's sleep, thanks to its highly praised mattresses. Guests frequently comment on the beds being not just comfortable, but exceptionally so, with some reviews highlighting new beds and memory foam mattresses that provide unparalleled comfort. The hotel rooms are appreciated for their cleanliness and convenient amenities like fridges and microwaves. Most guests seem to have had multiple pleasant experiences with the beds, enjoying the quietness that complements the comfort and affordability provided. While there are mixed opinions, the overall impression is one of satisfaction with the accommodations focused on delivering a good price-to-comfort ratio.
While staying at the Scottish Inns Collinsville - Martinsville, guests have had varied experiences concerning the cleanliness of the hotel. On a positive note, some guests found their rooms to be very clean and nicely furnished, which aligned with expectations for comfort. Additionally, the friendly staff contributed positively to the overall experience.
However, the feedback also highlights significant concerns about the overall cleanliness and maintenance of the property. Multiple guests mentioned issues such as mold in the HVAC units and visible mold in rooms, bathrooms, and on shower curtains. There were recurring complaints about cockroaches and other bugs being present in the rooms, often accompanied by unpleasant odors. Several guests pointed out stained bedding and questionable hygiene under the beds. The bathrooms were frequently described as dirty, with dripping showers and a need for renovation. Furthermore, the general upkeep of the property, both inside and out, appeared to need significant improvements according to guest feedback. Housing under renovation might partly explain some of these issues, yet the reports of filth and bad odors were overarching concerns for many. Overall, experiences varied dramatically, with some rooms being described as clean, juxtaposed by a broader narrative of inadequate cleanliness impacting guests' stays.
The staff at Scottish Inns Collinsville - Martinsville receives mixed reviews from guests. On the positive side, guests commend the housekeeping and maintenance teams for being friendly and approachable, often providing valuable information about the local area. Some frontline desk staff are described as nice, polite, and helpful, enhancing the check-in experience and overall stay with their courteous demeanor.
However, several guests report negative interactions, particularly with certain front desk personnel and management. Issues such as rudeness, poor customer service skills, and unprofessional attitudes have been noted in several instances, with some staff members displaying disrespectful behavior and reluctance to assist guests.
Overall, while some guests encounter genuinely nice and helpful staff members, others experience significant customer service challenges. The varying interactions highlight the importance of consistent staff training to ensure a uniformly positive guest experience.
Location Show Map
Location
Despite being near a busy road, the hotel maintains a fairly quiet atmosphere, contributing to a peaceful stay. The location is noted for being easily accessible and central to many local attractions and necessities. Guests find the price reasonable, which combined with the convenience factor, makes for an attractive choice. The hotel staff, particularly in housekeeping, is recognized for providing friendly and informative service about the locale.
Overall, Scottish Inns Collinsville - Martinsville's location is highlighted as one of its strongest assets, providing a clean, safe, and convenient environment for visitors looking to explore the area.
Rooms
Beds
Cleanliness
However, the feedback also highlights significant concerns about the overall cleanliness and maintenance of the property. Multiple guests mentioned issues such as mold in the HVAC units and visible mold in rooms, bathrooms, and on shower curtains. There were recurring complaints about cockroaches and other bugs being present in the rooms, often accompanied by unpleasant odors. Several guests pointed out stained bedding and questionable hygiene under the beds. The bathrooms were frequently described as dirty, with dripping showers and a need for renovation. Furthermore, the general upkeep of the property, both inside and out, appeared to need significant improvements according to guest feedback. Housing under renovation might partly explain some of these issues, yet the reports of filth and bad odors were overarching concerns for many. Overall, experiences varied dramatically, with some rooms being described as clean, juxtaposed by a broader narrative of inadequate cleanliness impacting guests' stays.
Staff
However, several guests report negative interactions, particularly with certain front desk personnel and management. Issues such as rudeness, poor customer service skills, and unprofessional attitudes have been noted in several instances, with some staff members displaying disrespectful behavior and reluctance to assist guests.
Overall, while some guests encounter genuinely nice and helpful staff members, others experience significant customer service challenges. The varying interactions highlight the importance of consistent staff training to ensure a uniformly positive guest experience.
No, Scottish Inns Collinsville - Martinsville doesn't have any pool.
No, a spa isn't available at Scottish Inns Collinsville - Martinsville.
No, Scottish Inns Collinsville - Martinsville doesn't allow dogs.
Yes, parking facilities are available at Scottish Inns Collinsville - Martinsville.
No, Scottish Inns Collinsville - Martinsville doesn't have a gym.
Location Show Map
More Options
