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Summary of reviewsHotel delle Terme & Spa enjoys a prime location in the heart of Fiuggi, offering guests both accessibility to key attractions and a tranquil retreat from the town's hustle. The convenience of central positioning combined with peaceful surroundings makes it an ideal base for exploring Fiuggi, complemented by ample parking and relaxing lounge spaces. The breakfast experience is generally well-received, known for its abundant variety of fresh sweet and savory options, though some guests suggest improvements in the range of choices expected from a four-star establishment.
The guest rooms are frequently praised for their cleanliness and comfort, featuring spacious showers and amenities such as air conditioning and minibars in newly renovated spaces. However, the compact size of the rooms and occasional inconsistencies with photos have been noted, alongside some issues with outdated furnishings and cleanliness. Despite these points, cleanliness throughout the hotel is highly commendable, with housekeeping maintaining a spotless environment that extends to the dining area.
The hotel's staff is consistently recognized for their exemplary service, characterized by warmth, professionalism, and attentiveness that leave a lasting positive impression. The spa stands out as an admired feature, offering a cozy, exclusive atmosphere with well-maintained facilities like a hot tub, sauna, and steam room. Guests appreciate the welcoming ambiance and the comprehensive wellness offerings that enhance relaxation.
The pool experience adds aesthetic appeal to the hotel, particularly appreciated during cooler seasons despite some guests commenting on its compact size and varying temperatures. Parking is convenient, featuring options like free private and indoor parking, though demand occasionally exceeds availability during peak times.
While some guests find the beds comfortable, feedback suggests improvements in mattress stability and firmness to better accommodate a restful sleep experience. Finally, there is a disconnect between the hotel's four-star rating and guest expectations, with some reviews indicating that the property more closely aligns with two or three-star standards in terms of facilities and overall experience.
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