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Summary of reviewsHotel Concierge Plaza Colima receives widespread acclaim as a charming and ideally situated hotel in the heart of Colima. Its central location near the main square allows guests easy access to vibrant city attractions and amenities, yet maintains a serene atmosphere amidst the lively surroundings. The historic architecture adds to its allure, creating a perfect base for those wanting to immerse themselves in local culture.
Breakfast at the hotel is well-regarded, offering a delightful mix of American and Mexican options alongside live music, contributing to a pleasant dining atmosphere. Guests similarly enjoy dinner on the rooftop terrace, which provides stunning views and a lively ambiance enhanced by live performances. The quality of food, served at attractive prices, adds to the overall dining satisfaction, despite minor issues like occasional service lapses.
Rooms at the hotel are roomy and comfortable, featuring colonial touches and garden views that many guests appreciate. While some reviews suggest areas for improvement in terms of room size and modernity, cleanliness is consistently praised across all parts of the hotel, including rooms and common areas.
The hotel's staff stands out, frequently described as friendly, attentive, and helpful. Their dedication enhances the guest experience significantly, with special mentions of individuals providing exceptional service. The combination of strategic location and stellar staff further elevates the hotel’s allure.
Guests appreciate the secure and convenient parking facilities, which add comfort to their stay, complementing the otherwise seamless arrival experience. While the pool receives mixed reviews regarding size and water temperature, its cleanliness and rooftop setting remain popular among visitors, enhancing the leisure offerings of the hotel.
Beds at the hotel mostly receive positive feedback, with many guests finding them comfortable and conducive to a restful night's sleep. Some diversity in preferences is noted in the firmness of the mattresses, but overall, the bedding arrangements meet guest expectations.
Overall, Hotel Concierge Plaza Colima offers a noteworthy blend of charm and convenience, characterized by excellent service, cleanliness, and prime location. It stands as a top choice for travelers visiting Colima, providing a culturally rich experience marked by a few minor shortcomings, which are outweighed by the hotel's strengths. Show more
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Categories
Family Friendly Hotel
This hotel maintains a traditional Mexican look and offers excellent service. The staff is accommodating and assists guests as much as possible.
Hotel with Swimming Pool
Located in a historical building, this hotel offers an outdoor pool and is known for its excellent service and central location. The combination of history and modern amenities makes it a unique choice.
Children's Pool Outdoor Pool
Hotel with Parking
Offers free parking and is well-liked for its prime location. Provides convenience and security for vehicles.
Hotel with Gym
This hotel features a gym, an outdoor pool, and complimentary Wi-Fi. It is located 98 feet from Colima Cathedral and is set in a 19th-century historical building, providing a unique blend of fitness and cultural experiences.
4-Star Hotel
This hotel is set in a historic 19th-century building near Colima Cathedral. It provides a blend of classic charm and modern amenities, including an outdoor pool, free Wi-Fi, and a gym, with the added convenience of a free airport shuttle.
Hotel with Outdoor Pool
Situated in a historic building, this hotel offers two swimming pools for guests. The outdoor pool area includes a wading pool, perfect for younger visitors, and a jacuzzi for relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Small Hotel
Hotel with Children's Pool
Room Types
Standard Twin RoomThe spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Economy Double RoomThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a seating area, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.
Standard SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also provides a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Double RoomThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior Suite with BalconyThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with city views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with city views, this suite also features a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Suite with Garden ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also provides a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with city views, this suite also features a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Hotel Concierge Plaza Colima boasts an exceptional location that has captivated guests and left a lasting impression. Nestled in the heart of Colima, this charming hotel is perfectly situated right on the main square, offering convenient access to the vibrant city center. Visitors can effortlessly explore nearby restaurants, bars, and historic landmarks, with many praising its proximity to all points of interest and amenities. The hotel's central position allows easy movement throughout the area, and despite being in a bustling part of town, tranquility prevails. Its historic architecture adds to the charm, while the hotel's cleanliness and friendly service make for a pleasant stay. Those looking to immerse themselves in the local culture and enjoy the lively energy of Colima will find this hotel to be an ideal base for their adventures.
Breakfast
Hotel Concierge Plaza Colima offers a breakfast experience that has intrigued many guests with its variety and flavor. The buffet service consistently receives praise for its abundant and tasty offerings, featuring both traditional American options and regional Mexican dishes. The availability of breakfast options throughout the day provides flexibility for guests, and the incorporation of live music adds to the dining ambiance. Diners frequently highlight the delicious French toast and handmade corn tortillas, adding a personalized touch to their meals. The terrace restaurant is noted for its delightful atmosphere, enhancing the overall breakfast experience. While the breakfast buffet is described as tasty and reasonably priced, some guests express dissatisfaction with certain à la carte items, particularly the American breakfast, citing its cost and limited inclusions. Despite a few negative remarks, the overall sentiment reflects a satisfying breakfast experience that caters to diverse palates.
Dinner
Dinner at Hotel Concierge Plaza Colima provides an enjoyable dining experience with several highlights that make it stand out for guests. The rooftop setting offers an excellent dinner experience, further enhanced by a pleasant terrace where guests can relax with a drink, taking in great views of the cathedral and the main square. Guests have praised the live music during dinner, creating a lively and entertaining ambiance. The restaurant offers delicious food at a good price, complemented by the availability of late-night food and drinks on the patio. While the bar provides a good experience, some guests noted the need for snacks. Minor issues include occasional service lapses, such as lack of nighttime service and some discrepancies with food and drink charges. Nonetheless, for an evening dinner, particularly out on the patio, the hotel offers an inviting and satisfying dining atmosphere.
Rooms
Hotel Concierge Plaza Colima receives generally positive feedback regarding its rooms, which are characterized by spaciousness and comfort. Many guests appreciate the colonial touch of the building and the lovely windows and balconies that some rooms offer, especially those with garden views. Cleanliness is a recurring theme, with travelers noting the rooms and bathrooms are consistently well-maintained, contributing to an overall pleasant experience.
Despite these positives, there are some areas for improvement. Several reviews mention that some rooms are quite small, often lacking windows that provide natural light, or have hard beds which could affect comfort. The bathrooms, while clean, are described by some as outdated and in need of renovation. Additionally, noise issues have been highlighted, but the hotel staff is proactive in addressing these concerns by relocating guests as needed.
Overall, while there are a few minor drawbacks, the location and the friendly staff are appreciated by guests, coupled with some rooms offering a charming view and comfort, which makes for an agreeable stay at this historically themed hotel.
Beds
The beds at Hotel Concierge Plaza Colima have received mixed feedback from guests, mostly leaning towards the positive side. Many reviewers appreciated the comfort of the beds, noting that the mattresses provided a restful night's sleep. The comfort extends to the pillows as well, contributing to an overall satisfactory bedding experience. Guests mentioned the quality of the bedding, describing it as first class. While there are comments about some beds being hard or firm, and a few references to beds feeling old or worn, positive remarks highlight that comfortable king-sized beds are available, with some guests even upgraded to rooms with better bedding arrangements. Overall, guests generally found the bed arrangements to be good, providing a decent level of comfort during their stay at the hotel.
Cleanliness
Hotel Concierge Plaza Colima garners significant praise for its impressive standards of cleanliness and attentive service. Visitors frequently commend the immaculate condition of the entire facility, describing it as shiny clean and very well-maintained. Moreover, rooms are consistently noted for being both clean and comfortable, contributing to an overall sense of satisfaction among guests. The hotel's common areas, including the restaurant and pool, also receive positive remarks for their upkeep, with the pool being small yet pleasant and clean.
Guests appreciate the hotel's prime location and express contentment with the friendly and efficient staff, particularly highlighting the reception and cleaning teams for their swift and attentive service. In addition to cleanliness, the facility retains its charming old-world flavor, which adds to its appeal. While some occasional concerns are raised—such as isolated issues with room cleanliness and maintenance—these are generally overshadowed by the overwhelmingly positive feedback about the cleanliness, comfort, and convenience offered by Hotel Concierge Plaza Colima.
Staff
Hotel Concierge Plaza Colima receives high praise for its outstanding staff, frequently described as friendly, attentive, and helpful. Guests consistently appreciate the excellent customer service and kindness shown by employees, from the reception to the parking team. Many reviews highlight specific staff members, such as Mitzi, Andrea, Paty, Ana Maria, Cesar, Senora Blanca, and Senior Augustin, for their sensational and warm service. The personnel, including maids and cleaners, are noted for their friendliness and eagerness to assist, contributing to the hotel's welcoming atmosphere. Though there was a mention of an unresolved issue at the restaurant, overall, the staff's ability to handle guest needs quickly and effectively is emphasized. The hotel's strategic location complements the high-quality service provided by its dedicated staff, enhancing the overall guest experience significantly.
Pool
Hotel Concierge Plaza Colima boasts a variety of appealing features, with the pool often praised by guests. The hotel offers a pool that many found clean, pleasant, and in excellent condition. Its rooftop location provides a unique and lovely view, enhancing the overall experience. While some guests noted that the pool is on the smaller side, it remains a popular spot for relaxation and enjoying laps. The water temperature received mixed reviews, with mentions of it being warm, room temperature, or somewhat cold, highlighting individual preferences. Despite some remarks about it being freezing or needing warmer water, guests generally appreciated its cleanliness and the opportunity it offers to unwind. The pool area occasionally faced criticism for untidiness, but it remains an integral part of what makes the hotel a great spot for leisure activities, complemented by superb nearby dining options and attentive staff.
Parking
When it comes to parking at Hotel Concierge Plaza Colima, guests generally have positive remarks. The hotel offers ample, secure parking options that are accessible and appreciated by those traveling with vehicles. The convenience of parking on the premises gives guests easy access to hotel registration, contributing to a hassle-free arrival experience. The availability of exclusive hotel parking adds an extra layer of comfort, ensuring guests' vehicles are safely tucked away. Many reviews highlight the large, off-street parking space, further enhancing the sense of security. Some reviews mention covered parking, providing protection against the elements. The parking staff is often noted for their friendliness, adding a personal touch to the overall parking experience. However, a few guests found the entrance to the parking lot, located on a back street, slightly complicated. Despite this, free parking is an appreciated perk for travelers looking to simplify their stay. Overall, Hotel Concierge Plaza Colima successfully manages to meet guests' parking needs with its secure and convenient facilities.
4 Star
Hotel Concierge Plaza Colima offers a delightful blend of charm and convenience, situated centrally in the city by the Zocalo park. Guests are greeted by warmly accommodating staff, enhancing the comfort of their stay. The rooms are notably spacious and clean, providing a tranquil atmosphere perfect for relaxation. The colonial architecture adds a touch of traditional Mexican allure, creating an excellent ambiance for guests seeking a unique cultural experience. The hotel's location near the Town Square provides an ideal vantage point for people watching and exploring local attractions. Dining options stand out, with the food receiving high praise for its quality. Overall, this hotel offers a marvelous experience marked by excellent service and a great location, making it a top choice for visitors to Colima. Despite a few mentions of minor issues, such as the quality of amenities, the overall impression remains favorable, with many considering it one of the best places they've stayed at.
Yes, Hotel Concierge Plaza Colima has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Concierge Plaza Colima.
No, Hotel Concierge Plaza Colima doesn't allow dogs.
Yes, parking facilities are available at Hotel Concierge Plaza Colima.