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Summary of reviewsThe Colchester Boutique Hotel, situated in the heart of Colchester, boasts an excellent, central location ideal for both leisure and business guests. Its proximity to the high street, shops, restaurants, pubs and local attractions such as the castle makes it a convenient and peaceful base for exploring the historic city. Guests appreciate the hotel's charming, historic building and its characterful, clean and comfortable rooms.
Breakfast is highly praised for its extensive continental offerings, including fresh fruit, cereals, pastries and beverages. The breakfast buffet is well-regarded for its healthful options, though some guests expressed a wish for more cooked selections. Despite minor issues, the friendly and accommodating staff enhance the dining experience.
The rooms are noted for their cleanliness and stylish décor with cozy, comfortable beds and modern, well-equipped bathrooms. Although some rooms may be small or lack air conditioning, the overall comfort and quietness provide for a pleasant stay. The meticulous cleanliness extends throughout the hotel, contributing to a welcoming atmosphere.
The staff at the Colchester Boutique Hotel consistently receive high marks for their friendliness, warm hospitality and efficiency. Guests particularly appreciate the personalized attention and helpfulness of staff members, which significantly enhances their stay.
While the complimentary WiFi experiences vary, the hotel offers a range of free services, including parking and toiletries, ensuring a comfortable and convenient stay. Despite mixed feedback on the beds with some guests finding them too soft or bouncy, the positive aspects, including the central location, cleanliness and exceptional staff, leave guests with a favorable overall impression, making the Colchester Boutique Hotel a memorable choice for visitors. Show more
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Categories
Romantic Hotel
Located in Colchester, this boutique hotel offers stylish accommodation. The hotel is ideal for couples looking for a modern and chic experience.
Hotel for Honeymoon
Hotel with Free Wi-Fi
Small Hotel
Room Types
Guest Reviews
8.3
Very Good
Location
Located in the heart of Colchester, the Colchester Boutique Hotel boasts an excellent and convenient location that is perfect for exploring the historic city. The hotel is mere steps away from the bustling high street with an array of shops, restaurants, pubs and local attractions such as the castle all within easy walking distance. Guests appreciated the central yet peaceful setting, which allows for quick access to everything the town has to offer without the noise one might expect in such a central spot.
Many reviews highlight the hotel's superb position as ideal for both leisure and business stays with free on-site parking adding to its convenience. The team at the hotel is often mentioned for their friendliness and helpfulness, making guests feel warmly welcomed upon arrival.
The charm of this beautiful, historic boutique hotel is not to be overlooked, as it features lovely, comfortable and clean rooms. The quirky and classy building is full of character, enhancing the overall guest experience.
Mornings are a delight with a wonderful continental breakfast that many guests have enjoyed. All in all, the Colchester Boutique Hotel combines a great location, excellent facilities and a friendly atmosphere, providing good value for money for a memorable stay in the city.
Breakfast
The breakfast at Colchester Boutique Hotel receives high praise from guests, predominantly for its extensive and delicious continental offerings. Guests frequently commend the variety and quality of the food, highlighting the ample selection of fresh fruit, cereals, pastries and beverages as key features. Many reports mention the breakfast as being plentiful, wholesome and exceeding expectations with a particularly strong emphasis on the healthfulness of the options available. The presentation and freshness of the food are noted positively with guests appreciating the comprehensive and satisfying buffet style, which also caters well to dietary needs like gluten-free options.
Despite the positive feedback, some guests expressed a desire for more cooked breakfast options, feeling the continental offerings, while abundant and varied, lacked the warmth and full English choices they had hoped for. There are instances where the breakfast experience fell short for a few visitors, mentioning issues like the absence of plates, military-style timing and occasional mix-ups with hot items like eggs and smoked salmon. Nevertheless, the friendly and accommodating staff contribute significantly to a pleasant breakfast setting in a spotlessly clean environment.
Overall, while there are minor areas for improvement, the breakfast at Colchester Boutique Hotel is widely regarded as excellent, contributing to a delightful start to many guests' days.
Rooms
Colchester Boutique Hotel offers guests a charming and comfortable stay with its well-decorated and immaculately clean rooms. Many found the beds to be very comfortable and the bathrooms to be modern and well equipped with excellent showers. The rooms, described as cosy and characterful, are beautifully decorated with quirky touches that add to the unique atmosphere of this historic building.
Despite some of the rooms being on the smaller side, they are equipped with everything needed for a pleasant stay, including tea and coffee-making facilities, bottles of water and in many cases, a spacious bathroom. Rooms are generally quiet, allowing for a peaceful night's sleep and the hotel's central location makes it ideal for exploring Colchester.
While some guests mentioned that the rooms can get extremely hot and a few had no air conditioning, others appreciated the warmth and cosiness, especially during cooler months. Though some rooms lack windows with a view, the overall comfort and cleanliness more than make up for this minor drawback.
The staff at Colchester Boutique Hotel have also been praised for their friendliness and helpfulness, adding to the welcoming atmosphere. With its prime location, excellent value for money and unique boutique style, the hotel leaves a positive impression and many guests expressed a willingness to return for another stay.
Beds
Colchester Boutique Hotel receives a mixture of feedback regarding its beds. Many guests praise the beds as comfortable, cozy and super comfy with several describing the beds as heaven and very comfortable. Rooms are frequently described as clean and well-appointed, contributing to an overall pleasant stay. However, not all reviews are glowing; some guests found the beds to be uncomfortable, too soft or sagging with certain mattresses described as very soft and bouncy, leading to poor sleep experiences. There are also mentions of beds being cramped or small and some creaking with every move, which detracted from the comfort for some guests. Despite these mixed opinions on bed comfort, the hotel's helpful staff, good location and clean environment leave many with a positive overall impression.
Cleanliness
The Colchester Boutique Hotel receives high marks for its cleanliness, creating a consistent impression of spotlessness and comfort. Guests frequently highlight the rooms as very clean, well-appointed and welcoming with particularly positive remarks about the modern, well-equipped bathrooms. Housekeeping is praised for keeping the spaces tidy and in excellent working order, contributing to an inviting atmosphere throughout the hotel. Cozy and contemporary furnishings further enhance the comfort level, making it an appealing choice for travelers. Despite a few mentions of minor cleanliness issues, such as sticky stains and occasional damp smells, the overwhelming consensus points to a thoroughly clean and comfortable environment. This meticulous attention to cleanliness makes it a reliable and pleasant stay.
Staff
The reviews for Colchester Boutique Hotel consistently highlight the exceptional performance of the staff, who are repeatedly described as very friendly, welcoming and helpful. Guests mention the warm hospitality that begins with an informative and pleasant check-in process. Many reviews point out the attentiveness and accommodating nature of the team members. Staff members often go above and beyond to ensure a comfortable and enjoyable stay with special mentions of their efforts to assist with questions and needs.
Particular praise is given to individuals such as Roland and managers like Daniel and James for their outstanding service and personalized attention. The general consensus indicates that staff are courteous, efficient and create a friendly, informal atmosphere that makes guests feel at home. Overall, the team at Colchester Boutique Hotel is noted for their amazing hospitality, contributing significantly to guests' positive experiences.
Wi-Fi
The Colchester Boutique Hotel offers complimentary WiFi, which is a notable perk for guests looking to stay connected. While experiences with the WiFi do vary with some mentioning slower speeds and occasional connectivity issues in the morning, there are also positive remarks highlighting good, fast WiFi. The hotel provides additional amenities such as complimentary drinks and toiletries and there is free parking available for a limited number of cars. Overall, the hotel ensures that guests can enjoy a range of free services that contribute to a comfortable stay.
No, Colchester Boutique Hotel doesn't have any pool.
No, a spa isn't available at Colchester Boutique Hotel.
No, Colchester Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Colchester Boutique Hotel.