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Summary of reviewsRamada by Wyndham Cocoa emerges as a well-situated and strategically located hotel, appealing particularly to travelers heading to Port Canaveral, the Kennedy Space Center and Cocoa Beach. Its proximity to I-95, restaurants and essential amenities adds to its convenience, though some noise issues due to nearby highways and construction areas were noted.
The hotel's breakfast receives mixed feedback. Many guests appreciate the variety and convenience of the breakfast offerings, especially considering the affordable room rates. The area is usually clean and the staff courteous. However, some guests reported a lack of variety and decreasing quality over time with occasional issues around organization and hygiene.
Rooms at the hotel also garnered varied reviews. Positively, they are often described as clean, spacious and newly remodeled. Many guests enjoyed the comfortable beds and modern decor, while amenities like large televisions and refrigerators were well-received. However, issues with cleanliness and maintenance are a recurring theme with complaints about dirty floors, unpleasant odors and pest problems detracting from the overall experience.
Cleanliness throughout the hotel presents a mixed picture. While some guests found their rooms to be super clean and appreciated the updated amenities, many others reported significant cleanliness issues both in rooms and communal areas, including dirty floors, stained carpets and the presence of roaches.
The staff at Ramada by Wyndham Cocoa generally receive positive remarks for their friendliness and professionalism, particularly at the front desk. Efficient check-in and check-out processes contribute to a smooth experience. Nonetheless, inconsistent service quality and instances of unprofessional behavior are mentioned, indicating variability in guests' experiences.
While the free WiFi has its positives with some guests finding it excellent, many reported difficulties in connecting or poor reception. Issues with TV functionality also added to the frustrations.
The pool area is another point of mixed feedback. Positive reviews highlight the cleanliness and maintenance of the pool, along with the added amenities like BBQ grills. However, some guests faced issues with the pool being non-functional, dirty or overly cold.
For families, the hotel does not present as a particularly recommended destination due to concerns about safety, cleanliness and overall suitability for children. However, some families did appreciate the staff’s helpfulness and the pool for recreational use.
The beds at the hotel are frequently described as comfortable and cozy, contributing to a good night's sleep for many guests. Positive comments about the king beds and clean bedding are common, although issues with hard or old pillows and occasional bed bugs were reported.
Overall, Ramada by Wyndham Cocoa offers good value for its three-star rating, often exceeding expectations in terms of affordability and basic accommodations. Despite some areas needing maintenance and cleaner environments, the hotel's convenient location and price point make it a viable option for short stays or travelers passing through. Regular improvements and repairs are ongoing, which may further enhance future guest experiences. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room - Ground Floor/Non-SmokingThis triple room features a pool with a view. Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Double Room with Two Double Beds and Roll-in Shower - Mobility Access/Non-SmokingThis quadruple room offers a pool with a view. Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Queen Room with Two Queen Beds - Ground Floor/Non-SmokingThis family room features a pool with a view. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Queen Room with Two Queen Beds - Upper Floor/Non-SmokingThis quadruple room's special feature is the pool with a view. Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
King Room - Upper Floor/Non-SmokingGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Guest Reviews
6.0
Rated
Location
Ramada by Wyndham Cocoa boasts a highly convenient location, appreciated by many guests for its proximity to key destinations. Its strategic position near Port Canaveral makes it ideal for travelers embarking on cruises with multiple reviews highlighting the ease of reaching the port. The hotel is also well-placed for visits to the Kennedy Space Center, being about 30 minutes away, making it a perfect stop for space enthusiasts.
Guests enjoy the accessibility of the hotel, notably its closeness to I-95, which facilitates easy travel. Its proximity to essential amenities such as gas stations, restaurants and food stores adds to the convenience with several dining options within walking distance, including a Subway and a McDonald's. Guests found the central location advantageous for both quick stays and onward travel, enhancing its appeal for travelers with varied plans.
While the area is generally quiet and peaceful, a few guests noted noise issues due to its proximity to a highway and construction areas. Nonetheless, the convenient access to both Cocoa Beach and surrounding attractions compensates for this drawback. The price point is also considered reasonable, especially for those looking to board cruises or visit the nearby space center.
Overall, Ramada by Wyndham Cocoa delivers a well-located and value-for-money option for travelers, particularly those visiting Port Canaveral, the Kennedy Space Center and Cocoa Beach.
Breakfast
Visitors to Ramada by Wyndham Cocoa have shared mixed feedback about the hotel’s breakfast offerings. The breakfast is generally described as good with some guests considering it excellent and others appreciating its variety and convenience, particularly given the affordable room rates. Many highlight the availability of hot and cold items with typical American breakfast options like biscuits, gravy and waffles being noted. Guests also mention a range of foods, including eggs and sausages.
However, not all reviews are glowing. Some guests have found the breakfast to be subpar, pointing out issues such as limited variety, lack of flavor and items running out early. There are mentions of poor organization and hygiene and a general consensus from some that the quality has decreased over time.
Despite some criticisms, the breakfast area is usually considered clean and the staff courteous, which adds positively to the overall breakfast experience. While there are both satisfied and dissatisfied guests, the breakfast at Ramada by Wyndham Cocoa tends to lean towards being a decent and acceptable part of the stay, particularly fitting for a motel standard.
Rooms
The rooms at Ramada by Wyndham Cocoa have received a mix of feedback from guests. On the positive side, numerous reviews highlight that the rooms are clean, spacious and newly remodeled, providing a comfortable and updated atmosphere. Some guests appreciated the modern decor and found the facilities well-furnished with amenities like large televisions, microwave, fridge, iron and hairdryer. The beds were often noted to be comfortable and some rooms featured spacious bathrooms and clean environments.
However, there are frequent criticisms about the cleanliness and maintenance of the rooms. Several guests reported issues such as dirty floors, unpleasant odors, mold and cigarette smoke. Some rooms were described as unfinished or in need of renovation with problems like broken furniture, holes in walls and missing amenities such as shower curtains and bed covers. There were also mentions of pest issues, including cockroaches and bed bugs, which negatively impacted guests' experiences.
Overall, while some guests had a satisfactory stay with clean and comfortable rooms, the recurring issues with cleanliness and incomplete renovations suggest a need for improvement in maintaining and updating the rooms consistently.
Beds
The beds at Ramada by Wyndham Cocoa have received mixed reviews from guests, though a majority highlight the positive aspects. A common theme is the comfort of the beds with many describing them as comfy, cozy and very comfortable. Guests noted that the king beds, in particular, were highly praised for their comfort and the bedding often received positive comments for being clean and comfortable.
However, there were several criticisms. Some guests found the pillows to be hard, old, flat or too fluffy and there were mentions of mattresses sliding off the bed frames. Additionally, issues such as dirty bed sheets and bed bugs were cited, which compromised the overall experience for some guests. Despite these drawbacks, many found the beds sufficiently comfortable for a good night's sleep. Overall, the beds received a blend of positive feedback with occasional significant concerns that future guests may want to consider.
Cleanliness
Ramada by Wyndham Cocoa has garnered varied feedback regarding the cleanliness of the hotel. On a positive note, many guests have praised the rooms for being clean and updated with some highlighting newly remodeled rooms and the cleanliness of the bathrooms. Several reviews also noted that everything was super clean and the staff ensured that guests felt welcomed. Others appreciated the well-maintained and neat appearance of the space, enjoying clean facilities and comfy beds.
However, the reviews also reveal consistent issues with cleanliness. Numerous guests reported dirty floors with some describing them as extremely dirty or filthy. Many others found their rooms and linens in unsatisfactory conditions, mentioning dirty towels, bed sheets and overall uncleaned rooms. Specific grievances included visibly stained carpets, dirty or foul-smelling rooms and the presence of roaches, especially in bathrooms. External areas such as corridors and common spaces were also criticized for being dirty and run down with some noticing garbage around the property. The occasional musty smells and outdated décor further detracted from the experience.
In summary, while some guests had a pleasant stay due to clean rooms and updated amenities, there is a significant and recurring concern about cleanliness both inside the rooms and in the hotel’s communal areas. These mixed reviews indicate that while the potential for a comfortable stay exists, consistent cleanliness remains a critical area for improvement.
Staff
The reviews for the staff at Ramada by Wyndham Cocoa present a mixed bag, showcasing both strengths and areas in need of improvement. On the positive side, many guests noted that the staff were friendly, accommodating and helpful with several specifically mentioning the courteous and professional demeanor of the front desk personnel. Check-in and check-out processes were often highlighted as efficient, adding to a smooth arrival and departure experience. The dinner service staff received compliments for their exceptional and supportive service, contributing to a pleasant dining experience.
However, not all interactions met the same standard. A number of reviews pointed out instances of rudeness and unfriendliness from various staff members, including some front desk personnel and management. Some guests felt that the staff were indifferent or unhelpful with specific criticisms about the lack of responsiveness to issues such as broken amenities and unreplaced items. Additionally, there were several mentions of unprofessional behavior and a lack of compassion during interactions.
Overall, while many guests appreciated the supportive and friendly nature of some staff members, the inconsistency in service quality suggests that experiences may vary significantly.
Wi-Fi
The WiFi at Ramada by Wyndham Cocoa has received a mix of reviews. Some guests mentioned that the internet was great and legit, while others found the WiFi difficult to activate or experienced poor reception. There are comments about the internet being down during the entire stay or not working at all. Moreover, guests noted that the TV channels didn't work or the TV had no signal, adding to the frustrations with the hotel's connectivity. Overall, while there were positive remarks on the internet service, several guests faced significant issues with both WiFi and TV functionality.
Pool
Guests have mixed sentiments about the pool at the Ramada by Wyndham Cocoa. On the positive side, many found the pool to be clean, well-maintained and pleasant with several comments noting the cleanliness and comfort of the pool area. The outdoor pool received appreciation, particularly for being a nice addition to the overall hotel experience. Some guests highlighted the convenience of having barbecue grills next to the pool, making for a pleasurable outdoor experience. Others mentioned that the pool area and the grounds were well-kept with the lounge chairs and amenities being satisfactory.
However, there were notable issues reported by some guests. There were instances of the pool being non-functional or not accessible during their stay. A few reviews pointed out that the pool was dirty with problems such as algae and an overall lack of maintenance. In certain cases, the pool area was described as filthy with sticky tables and a dirty deck, detracting from the overall experience. Some visitors also mentioned that the pool was freezing cold or closed early, limiting their ability to enjoy it.
Despite these drawbacks, most guests seemed to find the pool a pleasant and enjoyable part of their stay when it was in good condition.
Family
The Ramada by Wyndham Cocoa doesn't come across as a particularly family-friendly destination based on guest reviews. Concerns have been raised about safety with some reviewers mentioning that they would never stay there again with children. Issues such as bedbugs, dirty rooms and an unclean pool were commonly noted, which detracts from the overall family experience. One guest even mentioned they had to sleep in their car with young children due to the state of the accommodations.
On a positive note, customer service was highlighted by one family who appreciated the staff’s effort to help with a booking mix-up. The property features an outdoor pool, although its cleanliness has been criticized. Despite some reviews mentioning that everything was beyond expectations and that a family vacation was comfortable, the recurring themes of filth and pests suggest a need for significant improvements to make it a reliable choice for families.
3 Star
Ramada by Wyndham Cocoa offers good value for the price, particularly for short stays or passing through town. Guests find it affordable, often exceeding expectations compared to similar two-star options. The hotel is noted for its three-star rating, which many believe is well-deserved. While some areas are under repair or renovation, the rooms themselves are described as clean and spacious.
Guests appreciate the affordable rates, especially for single-night stays and often find the hotel sufficient for basic needs. Despite a few negative comments regarding maintenance and service quality, many visitors have nothing negative to say about their experience, noting the hotel meets the expected standards for its rating.
However, it's worth mentioning that some guests have encountered issues such as dustiness in rooms, shower drain problems and occasional pest sightings. The property may seem old and in need of some updates, but for many, the overall cleanliness and affordability make it a viable option. Regular improvements and repairs seem to be underway, which could further enhance the guest experience in the future.
Outdoor Pool
The outdoor pool at Ramada by Wyndham Cocoa generally receives favorable remarks from guests. Many reviews highlight that the pool is clean, functional and enjoyable for relaxing. Guests appreciate the added amenities such as floats and BBQ grills available by the poolside. The area surrounding the pool is noted to be well-maintained, which enhances the overall experience. The pool being open and available for use early is an added convenience that guests find appealing. However, there are occasional remarks about the pool needing maintenance and a few instances where the pool was described as cold or filled with green algae.
Yes, Ramada by Wyndham Cocoa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Cocoa.
No, Ramada by Wyndham Cocoa doesn't allow dogs.
No, parking facilities aren't available at Ramada by Wyndham Cocoa.