Chessington Resort Hotel enjoys a prime location with direct access to Chessington World of Adventures theme park and zoo, making it a top choice for leisure travelers, especially families. The hotel's proximity to Chessington South train station and bus services offers convenient transport links to central London and Gatwick Airport. Guests appreciate the easy parking, themed rooms and picturesque views of animals from their accommodations.
The breakfast experience at the hotel is frequently praised for its variety and quality with guests enjoying buffet-style offerings that cater to different dietary needs. Despite occasional critiques about specific items, the overall feedback is highly positive. Dinner options, while generally favorably reviewed for taste and experience, received mixed opinions on pricing and variety.
The themed rooms are a hit with families, offering spacious, clean and comfortable stays enriched by fun decor and views of animal enclosures. Although some guests noted that certain rooms and furnishings appeared dated, most appreciate the cleanliness and amenities provided. The pool, gym and themed activities for children further enhance the family-friendly atmosphere.
Cleanliness overall is a strong point with positive feedback for the well-maintained rooms and public areas, though there are occasional reports of inconsistency in some spaces. The efficient housekeeping staff contribute to a pleasant stay.
Staff at Chessington Resort Hotel are lauded for their friendly and helpful service, often going out of their way to accommodate guests' needs. While most interactions are positive, some guests encountered service inconsistencies, particularly in restaurant settings.
Free Wi-Fi availability is appreciated, though its performance varies with some guests experiencing connection issues. Despite this, many find the service satisfactory for general use.
Families find Chessington Resort Hotel particularly enjoyable with kid-friendly activities, large family rooms and entertainment options. Themed restaurants and unique dining experiences, such as eating while overlooking safari animals, add to the appeal.
Beds and pillows generally receive favorable reviews for comfort, enhancing the overall restful experience, despite some guests finding them too firm.
The hotel is generally considered to uphold a four-star standard with many guests feeling it offers great value and exceeds expectations, despite differing opinions on certain amenities.
Chessington Resort Hotel provides a pleasant stay for both leisure and business travelers, offering a mix of convenience, comfort and family-friendly activities.
Summary of reviews related to the 'Indoor Pool' category
The indoor pool at De Vere Horsley Estate offers a range of experiences, largely positive. Guests often describe the pool as quiet and warmly welcoming with no strong chemical odors, making it an inviting spot for a relaxing swim. The overall cleanliness of the pool has been noted positively, although there were some concerns about occasional needs for a more thorough clean. The pool's size is mentioned as being on the smaller side, but this doesn't seem to detract from its overall appeal. Some guests enjoyed frequent use of the pool, appreciating the calm atmosphere and the opportunity to swim. It is a good idea to book the pool in advance to ensure availability, as it appears to be a popular facility. Despite some occasional closures and maintenance issues, many agree that the pool is a delightful addition to the hotel's amenities.
Holiday Inn London-Shepperton by IHG, offers a serene retreat in a tranquil countryside setting, appreciated for its clean and quiet surroundings. While not ideal for those seeking easy access to central London without a vehicle, the hotel's convenient location near the airport, plentiful on-site parking and ease of access cater well to travelers, particularly those with cars. The hotel's friendly and efficient staff significantly enhance the positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality, providing a delightful start to the day despite occasional chaos during peak times. The dinner experience, though receiving mixed feedback, is often noted for its good food quality and value, especially for families with children who eat for free. The lack of vegan options and pricing are noted as areas for improvement.
Guests consistently commend the hotel's spacious, clean and comfortable rooms, which feature modern furnishings and cozy beds. The serene environment and the availability of a swimming pool make it a good choice for families, further highlighted by child-friendly amenities.
Cleanliness is a standout feature with guests praising the well-maintained rooms and overall hotel environment. The staff are frequently described as polite, friendly and accommodating, enhancing the stay with their professionalism and attentiveness.
The swimming pool is highly regarded, providing a warm and relaxing experience for guests, particularly families. The ample, on-site parking is another strong feature, offering convenience and sometimes inclusive in the room rate, though additional charges for parking are occasionally mentioned.
Overall, Holiday Inn London-Shepperton by IHG, excels in offering a peaceful and comfortable stay with excellent staff service, clean facilities and family-friendly amenities, making it a well-rounded choice for travelers.