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Summary of reviewsNeba Royal Hotel in Samsun stands out for its prime location, conveniently situated in the heart of the city, offering easy access to central attractions and the bus station. This ideal positioning is frequently highlighted as a key advantage, providing guests with the flexibility to explore and immerse themselves in the local culture. Complementing the superb location, the hotel offers large and inviting rooms. These accommodations are noted for their spaciousness, cleanliness, and aesthetic design, featuring well-maintained furnishings that ensure a comfortable stay. Although some rooms face minor issues with ventilation and occasional wear and tear, the majority offer pleasant views and amenities such as large bathtubs.
The breakfast experience at Neba Royal Hotel is another highlight, with guests praising the rich and diverse buffet that starts their day on a positive note. While the selection may not fully cater to all international tastes, the wide variety generally meets high-quality standards, enhancing the overall stay.
Guests consistently commend the hotel staff for their exceptional service and friendly demeanor, which significantly contributes to a pleasant and welcoming atmosphere. Staff members are described as attentive, polite, and helpful, making every effort to ensure guests have an enjoyable experience.
While the cleanliness of the rooms receives positive remarks, there are noted areas for improvement, particularly regarding carpets and some bathroom facilities that could benefit from better maintenance. Public areas also show similar needs for enhanced cleanliness, suggesting room for improvement in overall upkeep.
Parking presents a mixed experience, as the hotel lacks dedicated spaces, and the courtyard can be tight. However, the accommodating staff assists with parking when possible, and nearby paid options provide alternatives. Planning is advised due to potential language barriers when coordinating parking arrangements. Beds are generally comfortable and accompanied by clean linen, though some guests find the pillows less satisfying.
Overall, Neba Royal Hotel offers a delightful blend of convenience, comfort, and service, making it a favorable choice for visitors to Samsun despite some areas needing attention.
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