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Summary of reviewsHotel Casa Real Del Café, nestled in the charming city of Coatepec and a short stroll from the lively town center, is lauded for its prime location. Amidst diverse dining options and local attractions, it offers a peaceful ambiance complimented by rooms strategically positioned to mitigate street noise. The hotel provides free, 24-hour parking across the street, enhancing convenience for guests driving in.
The staff at Hotel Casa Real Del Café receives consistent praise for their friendliness, attentiveness, and willingness to offer local advice, fostering a warm and welcoming atmosphere. Guests commend their superb service, which extends to the restaurant experience, ensuring visitors are well taken care of while enjoying the delectable food.
When it comes to accommodations, guests appreciate the spacious and clean rooms, noting the comfort afforded by the large beds and overall serenity that enhances relaxation during their stay. The rooms align well with online visuals, offering an experience of cleanliness that exceeds expectations. However, there are minor mentions of functional improvements needed for furniture, lighting, and electrical outlets, along with limited temperature control options.
Breakfast at the hotel presents a mix of positive and critical feedback. The continental breakfast included with the room is noted for its delicious offerings, particularly the coffee from the owner's estate. Although some guests find the complimentary breakfast options minimalistic, the a la carte choices are praised for their quality and affordability, complemented by the excellent service of the dedicated staff.
The internet service at Hotel Casa Real Del Café has mixed reviews, with occasional reliable connections benefiting some guests. However, difficulties with Wi-Fi strength and availability are common concerns that affect overall satisfaction. Lastly, the experience regarding bed comfort varies, with many guests enjoying restful sleep thanks to comfortable king-size beds, though some indicate dissatisfaction with the firmness of mattresses and pillows.
In summary, Hotel Casa Real Del Café offers a blend of traditional charm and modern amenities, supported by excellent service, cleanliness, and comfort, that makes it a preferred choice for travelers keen to explore Coatepec.
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