west park hotel chalets
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Summary of reviewsWest Park Hotel Chalets, situated in a prime and convenient location near Glasgow, offers visitors easy access to nearby attractions and ample parking space, making it a favored spot for both business and leisure travelers. The surrounding landscape adds to its charm and the strategic positioning is ideal for events at the Braehead arena and excursions to destinations such as Campbeltown and Stirling.
Guests often compliment the friendly and helpful staff, who contribute significantly to making the stay pleasant. Team members, especially the night porter and a friendly gentleman with tattoos at the reception, are noted for their exceptional service.
When available, the dining experience is highly praised for the outstanding meal options and the quality of tea and coffee. However, issues like the occasional restaurant closure and limited breakfast options, including the requirement to pre-order the night before and various operational inconsistencies, have raised some concerns.
Room experiences vary with many guests appreciating the spaciousness, comfort and clean appearance, featuring full storage and laminate flooring. Despite this, numerous reviews highlight the need for refurbishment due to dated interiors, old furniture and issues like peeling wallpaper and occasional odors. Some additional concerns include inadequate heating, WiFi connectivity problems and occasional cleanliness issues.
Overall, while there are areas for improvement, the West Park Hotel Chalets provide great value for money. The hotel's advantageous location, commendable food service when available and the consistently praised staff contribute to a generally satisfactory stay for guests.
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Guests often compliment the friendly and helpful staff, who contribute significantly to making the stay pleasant. Team members, especially the night porter and a friendly gentleman with tattoos at the reception, are noted for their exceptional service.
When available, the dining experience is highly praised for the outstanding meal options and the quality of tea and coffee. However, issues like the occasional restaurant closure and limited breakfast options, including the requirement to pre-order the night before and various operational inconsistencies, have raised some concerns.
Room experiences vary with many guests appreciating the spaciousness, comfort and clean appearance, featuring full storage and laminate flooring. Despite this, numerous reviews highlight the need for refurbishment due to dated interiors, old furniture and issues like peeling wallpaper and occasional odors. Some additional concerns include inadequate heating, WiFi connectivity problems and occasional cleanliness issues.
Overall, while there are areas for improvement, the West Park Hotel Chalets provide great value for money. The hotel's advantageous location, commendable food service when available and the consistently praised staff contribute to a generally satisfactory stay for guests.
Aparthotel with Parking
Guests at this aparthotel benefit from free private parking available on site, ensuring easy access and peace of mind for those traveling by car.
Cheap Aparthotel
Small Aparthotel
3-Star Aparthotel
Guest Reviews
Situated in a prime spot, the West Park Hotel Chalets are praised for their convenient and easily accessible location. Guests appreciate its strategic positioning within the Clyde area, making it an excellent choice whether traveling to nearby attractions or stopping en route to destinations like Campbeltown. The hotel's proximity to Glasgow and the airport, just 15 minutes away, adds to its appeal for those looking to explore the city or catch a flight. It is also favored for events at the Braehead arena, such as Playexpo, owing to its perfect connectivity.
Visitors have highlighted the ample parking space, making it an ideal venue for both work and leisure. The surrounding landscape and charming environment further enhance its allure, while those needing to visit family and friends in the vicinity find the location particularly beneficial. Adding to the package are the friendly and helpful staff, who contribute to an overall pleasant stay. Whether close to Glasgow or handy for trips to Stirling, the West Park Hotel Chalets provide a well-rounded lodging experience that meets diverse needs.
At West Park Hotel Chalets, breakfast services seem to be a point of inconsistency as evidenced by recent guest reviews. Currently, the hotel does not offer breakfast by default and guests must order it the night before if they wish to have it. Notably, breakfast availability starts at 9:00 am. Additionally, there have been instances where breakfast was not possible due to a fire affecting the kitchen. Some guests have mentioned that they had to pay and order breakfast in advance. Overall, the limited and sometimes unavailable breakfast service has been a key area of concern for patrons.
Diners at West Park Hotel Chalets have a generally positive view of the food quality with several guests praising the tea, coffee and overall food excellence when available. The restaurant is noted for its outstanding meal options and good food service, providing a variety of choices that cater to diverse tastes. However, there are some operational inconsistencies with several mentions of the restaurant being closed during certain stays. Instances of no food being served or the need to dine elsewhere due to circumstances like a recent kitchen fire highlight potential issues with food availability. Despite these challenges, when the restaurant is operational, it delivers a commendable dining experience.
Visitors to West Park Hotel Chalets found the overall room experience to vary widely. On the positive side, many guests praised the rooms for being comfortable, spacious and clean. They appreciated the full storage options and laminate flooring. Some found the chalets pleasantly comfortable and noted that the size of the rooms and beds provided a satisfactory night's rest after a long drive. The personnel received high marks for their competence in handling issues, contributing to a decent experience for many.
However, there were numerous areas needing improvement. A significant number of guests described the rooms as dated, drab and in need of refurbishment. Common complaints included tired-looking interiors, outdated furniture and bathrooms requiring upgrades. The general cleanliness came under scrutiny with some rooms noted to have cobwebs, peeling wallpaper and even smells of cigarette smoke.
The initial lack of adequate heating and poor WiFi connectivity added to the inconveniences faced by some visitors. Issues with room readiness upon arrival, malfunctioning water taps and inadequate supplies like toilet rolls were reported as well. Despite the charming main hotel and the good value for money, guests felt that a fresh coat of paint and some modern upgrades could significantly enhance the overall experience.
Visitors to West Park Hotel Chalets have mixed opinions about the beds with many highlighting the comfort levels they experienced. Positive remarks frequently mention the beds being very comfortable and providing a good night's rest, enhancing the overall stay. However, some guests found them to be too soft and low with a few noting the beds as uncomfortable due to missing planks or issues with mattress covers. Additionally, there were mentions of bedside lamps and reading lights not working, which might affect those who prefer nighttime reading in bed. Despite these mixed reviews, the general room quality was considered satisfactory for the price.
West Park Hotel Chalets presents a mixed experience for guests with significant variation in cleanliness reported. Positive feedback highlights that numerous rooms were clean, tidy and well looked after, featuring clean bedding and towels. However, many reviews point out areas that need considerable improvement. Guests have expressed concerns about poorly maintained chalets, dirty bathrooms and a general lack of thorough cleanliness from the housekeeping staff, who were often deemed average or not very good. Specific issues included dust, cobwebs and unpleasant odors, particularly of cigarette smoke. Despite being described as comfortable and offering good value, the property looked tired and in need of refurbishment, as some furniture was old and the overall state of the rooms could be drab and uninviting. The main building was perceived as unkempt and the behind area unwelcoming. Nevertheless, the hotel’s location and restaurant received positive mentions, contributing to an overall satisfactory experience for some guests who appreciated its affordability.
The staff at West Park Hotel Chalets consistently receive praise for their friendliness and helpfulness. Guests describe the team as welcoming, lovely and hospitable. Specific mentions include the bar staff and reception, who are particularly noted for their outstanding service. The night porter and a gentleman with tattoos on the desk are highlighted for their exceptional demeanor. Despite a few isolated comments about staff being overworked or less satisfactory, the overall sentiment portrays a picture of a dedicated and courteous team, always ready to assist. The commitment of the staff leaves a positive impression on guests, making their stay more pleasant and enjoyable.
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Location
Visitors have highlighted the ample parking space, making it an ideal venue for both work and leisure. The surrounding landscape and charming environment further enhance its allure, while those needing to visit family and friends in the vicinity find the location particularly beneficial. Adding to the package are the friendly and helpful staff, who contribute to an overall pleasant stay. Whether close to Glasgow or handy for trips to Stirling, the West Park Hotel Chalets provide a well-rounded lodging experience that meets diverse needs.
Breakfast
Dinner
Rooms
However, there were numerous areas needing improvement. A significant number of guests described the rooms as dated, drab and in need of refurbishment. Common complaints included tired-looking interiors, outdated furniture and bathrooms requiring upgrades. The general cleanliness came under scrutiny with some rooms noted to have cobwebs, peeling wallpaper and even smells of cigarette smoke.
The initial lack of adequate heating and poor WiFi connectivity added to the inconveniences faced by some visitors. Issues with room readiness upon arrival, malfunctioning water taps and inadequate supplies like toilet rolls were reported as well. Despite the charming main hotel and the good value for money, guests felt that a fresh coat of paint and some modern upgrades could significantly enhance the overall experience.
Beds
Cleanliness
Staff
No, west park hotel chalets doesn't have any pool.
No, a spa isn't available at west park hotel chalets.
No, west park hotel chalets doesn't allow dogs.
Yes, parking facilities are available at west park hotel chalets.
No, west park hotel chalets doesn't have a gym.
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