Clarion Pointe Lake Jackson - Clute
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Summary of reviewsClarion Pointe Lake Jackson - Clute enjoys a highly favorable location, making it an attractive option for both business and leisure travelers. The hotel's proximity to the highway and various restaurants, as well as its accessibility to local events and personal landmarks, adds convenience and enhances the overall stay. Although breakfast offerings fall short, with limited variety and inconsistent restocking, guests often find solace in the hotel's strategically advantageous location.
The rooms at Clarion Pointe Lake Jackson - Clute mostly receive praise for their spaciousness, cleanliness, and modern updates, particularly in terms of comfortable beds and new bathrooms. The quiet and cozy atmosphere provides a relaxing stay, although issues with odors, cleanliness, and room assignment occasionally arise. Despite these challenges, ongoing renovations suggest a commitment to improvement.
A notable highlight is the friendly and attentive staff, who frequently receive praise for their helpfulness and exceptional service, with individuals like Maribel at the front desk being singled out for commendation. The comfortable beds also enhance the accommodation experience, generally meeting customer expectations despite some reports of less satisfactory mattresses.
The hotel balances affordability with a friendly atmosphere, yet areas for improvement include maintaining higher cleanliness standards and offering a more comprehensive breakfast. Overall, Clarion Pointe Lake Jackson - Clute aims to provide an enjoyable stay and shows promising efforts in enhancing guest satisfaction.
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The rooms at Clarion Pointe Lake Jackson - Clute mostly receive praise for their spaciousness, cleanliness, and modern updates, particularly in terms of comfortable beds and new bathrooms. The quiet and cozy atmosphere provides a relaxing stay, although issues with odors, cleanliness, and room assignment occasionally arise. Despite these challenges, ongoing renovations suggest a commitment to improvement.
A notable highlight is the friendly and attentive staff, who frequently receive praise for their helpfulness and exceptional service, with individuals like Maribel at the front desk being singled out for commendation. The comfortable beds also enhance the accommodation experience, generally meeting customer expectations despite some reports of less satisfactory mattresses.
The hotel balances affordability with a friendly atmosphere, yet areas for improvement include maintaining higher cleanliness standards and offering a more comprehensive breakfast. Overall, Clarion Pointe Lake Jackson - Clute aims to provide an enjoyable stay and shows promising efforts in enhancing guest satisfaction.
Accessible Hotel
This hotel provides wheelchair access and includes specific accessible features such as wheelchair-accessible parking (including van parking), accessible meeting spaces/business center, accessible path of travel, accessible registration desk, and visual alarms in hallways. Elevators are also available.
Hotel with Gym
Offers recreational opportunities such as an outdoor pool and a fitness center
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Clarion Pointe Lake Jackson - Clute boasts a highly appreciated location, making it a convenient choice for both business and leisure travelers. Positioned conveniently off the highway, the hotel offers easy accessibility to a variety of destinations. Its proximity to numerous restaurants and food establishments is particularly noted as a perk, with several options within walking distance. Guests also find it ideal for attending local events and meetings, with its advantageous location being close to personal landmarks such as family residences and venues. The surroundings are described as clean and safe, contributing to an overall positive perception of the location.
At Clarion Pointe Lake Jackson - Clute, the breakfast situation appears to leave much to be desired according to guest experiences. While some appreciated basic offerings like coffee, apples, yogurt, and granola bars, the overall sentiment suggests a need for improvement and variety. Many guests pointed out the lack of essential breakfast staples, such as milk for cereal and butter for waffles, noting that the selection often boiled down to just one hot meal choice, waffle or cereal. Moreover, the restocking of items seemed inconsistent, with several reviews indicating that items ran out before service ended. This left visitors wishing for a more comprehensive and well-managed breakfast experience that aligns better with traditional expectations of a continental breakfast. Despite these concerns, some guests simply focused on the convenience of the hotel's location, perhaps finding solace in that aspect of their stay.
Clarion Pointe Lake Jackson - Clute offers a mixed experience when it comes to its accommodations. Several guests appreciated the hotel's spacious rooms and clean interiors, noting that the remodeling efforts have left the rooms feeling fresh and contemporary. Comfort is a highlight, with many reviewers praising the beds and new bathrooms for their quality. The rooms are described as cozy and quiet, making it an excellent place for relaxation.
However, there are some areas in need of improvement. Guests have pointed out issues with room cleanliness, including unpleasant odors and dirty carpets. Temperature control and ventilation also seem to be problematic for some. Additionally, there were instances of guests receiving rooms that did not meet their reservation specifications, such as being allocated a regular room instead of one with a kitchen. It's worth noting that during certain stays, breakfast was not served, which might affect those planning a longer visit.
Despite these drawbacks, the customer service stands out, with guests often mentioning the polite and considerate staff who contribute positively to the overall experience. Overall, Clarion Pointe Lake Jackson - Clute seems to be on a path of improvement, aiming to enhance guest satisfaction as the renovation continues.
The beds at Clarion Pointe Lake Jackson - Clute generally receive positive feedback from guests. Many describe the beds as comfortable, clean, and very comfy, contributing to a restful night's sleep. The mattresses, for the most part, seem to meet guests' expectations with comments highlighting their super comfortable nature. However, there are occasional remarks mentioning hard or lumpy mattresses, indicating some variations in guest experiences. A notable positive mention is the combination of comfortable beds with good amenities, enhancing the overall stay for visitors.
Nestled in Lake Jackson - Clute, Clarion Pointe presents a budget-friendly stay with the perks of a quiet environment and friendly staff. However, visitors have consistently raised concerns about the cleanliness of the establishment. Guests frequently noted the presence of unpleasant odors throughout the rooms and hallways, with particular comments about a pervasive smell in many areas. The common spaces, including floors and air filters, were often described as dusty and in need of attention.
Particular attention was drawn to the state of the bathrooms, with reports of black mold on ceilings and in corners, unclean tubs with hair residue, and broken ceilings. The maintenance of other room details also fell short, with complaints about dirty towels and stained lamps.
While the hotel does offer affordable accommodations with a friendly atmosphere, maintaining a higher standard of cleanliness seems to be an area requiring attention for a more comfortable guest experience.
The staff at Clarion Pointe Lake Jackson - Clute generally receives positive feedback from guests for their friendliness and helpfulness. Many visitors highlight the pleasant and attentive nature of the team, with particular praise for individuals like Maribel at the front desk, who went above and beyond expectations. Guests frequently note the management's friendly demeanor, and commend the staff for being great and supportive during their stay. The daytime reception staff is especially recognized for their attentiveness and efforts to rectify any issues, though there are occasional mentions of unprofessional conduct by some overnight staff. Overall, the hotel boasts a staff that is mostly described as kind, helpful, and eager to ensure a pleasant stay for their guests.
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Location
Breakfast
Rooms
However, there are some areas in need of improvement. Guests have pointed out issues with room cleanliness, including unpleasant odors and dirty carpets. Temperature control and ventilation also seem to be problematic for some. Additionally, there were instances of guests receiving rooms that did not meet their reservation specifications, such as being allocated a regular room instead of one with a kitchen. It's worth noting that during certain stays, breakfast was not served, which might affect those planning a longer visit.
Despite these drawbacks, the customer service stands out, with guests often mentioning the polite and considerate staff who contribute positively to the overall experience. Overall, Clarion Pointe Lake Jackson - Clute seems to be on a path of improvement, aiming to enhance guest satisfaction as the renovation continues.
Beds
Cleanliness
Particular attention was drawn to the state of the bathrooms, with reports of black mold on ceilings and in corners, unclean tubs with hair residue, and broken ceilings. The maintenance of other room details also fell short, with complaints about dirty towels and stained lamps.
While the hotel does offer affordable accommodations with a friendly atmosphere, maintaining a higher standard of cleanliness seems to be an area requiring attention for a more comfortable guest experience.
Staff
Yes, Clarion Pointe Lake Jackson - Clute has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Pointe Lake Jackson - Clute.
Yes, Clarion Pointe Lake Jackson - Clute welcomes dogs.
Yes, parking facilities are available at Clarion Pointe Lake Jackson - Clute.
Yes, Clarion Pointe Lake Jackson - Clute has a gym.
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