Hilton Garden Inn Jackson/Clinton
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Summary of reviewsThe Hilton Garden Inn Jackson/Clinton is highly regarded for its prime location, offering guests convenient access to key destinations like Mississippi College, which adds to the hotel's appeal as a suitable base for various activities. The positive impression of the area enhances guests' overall experience.
Breakfast receives commendations for its quality, with many guests enjoying a great start to their day, highlighted by praise for a special chef. Although some found the setup confusing and suggested a complimentary option, the breakfast generally maintains a favorable reputation.
The hotel rooms are noted for their comfort, clean, and contemporary design, which most guests appreciate. Nonetheless, there is room for improvement in amenities and room layout, particularly regarding the shower and tub combination. Despite these areas for enhancement, the overall room experience is positive due to its spaciousness and decor.
Cleanliness at the hotel is perceived differently among guests. While many acknowledge the property's overall cleanliness and appreciate the accommodating staff, some travelers have reported issues with room cleanliness, indicating a need for more consistent maintenance in certain areas.
The staff at Hilton Garden Inn Jackson/Clinton consistently receive praise for their friendly, helpful, and exceptional service. The front-of-house personnel, including Tia and Shay, are frequently commended, creating a welcoming and polite atmosphere. Although there are occasional mentions of unresponsiveness, the staff's positive interactions significantly contribute to a delightful guest experience.
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Breakfast receives commendations for its quality, with many guests enjoying a great start to their day, highlighted by praise for a special chef. Although some found the setup confusing and suggested a complimentary option, the breakfast generally maintains a favorable reputation.
The hotel rooms are noted for their comfort, clean, and contemporary design, which most guests appreciate. Nonetheless, there is room for improvement in amenities and room layout, particularly regarding the shower and tub combination. Despite these areas for enhancement, the overall room experience is positive due to its spaciousness and decor.
Cleanliness at the hotel is perceived differently among guests. While many acknowledge the property's overall cleanliness and appreciate the accommodating staff, some travelers have reported issues with room cleanliness, indicating a need for more consistent maintenance in certain areas.
The staff at Hilton Garden Inn Jackson/Clinton consistently receive praise for their friendly, helpful, and exceptional service. The front-of-house personnel, including Tia and Shay, are frequently commended, creating a welcoming and polite atmosphere. Although there are occasional mentions of unresponsiveness, the staff's positive interactions significantly contribute to a delightful guest experience.
Hotel with Swimming Pool
This hotel offers a swimming pool and is conveniently located in Clinton, ensuring a pleasant and comfortable experience.
Outdoor Pool
3-Star Hotel
Located in Clinton, this Hilton Garden Inn provides a comfortable stay with amenities suitable for business and leisure. It features an on-site restaurant and modern conveniences.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Hilton Garden Inn Jackson/Clinton boasts a prime location that guests consistently appreciate. Its proximity to key destinations makes it convenient for those with specific places to visit, such as Mississippi College and various local venues. Guests frequently highlight the hotel's advantageous position, describing it as a perfect and great place to be. The surrounding area is praised for being pleasant, adding to the overall positive impression of the location. Whether attending events or simply needing a well-situated base, guests find the hotel's setting to be highly suitable for their needs.
The breakfast at the Hilton Garden Inn Jackson/Clinton receives a mix of feedback from guests. Many guests appreciated the breakfast, describing it as great, with some even praising a phenomenal experience thanks to a special chef. For those whose rooms included breakfast, the quality did not disappoint. However, there were also remarks about the breakfast setup being confusing. Some guests chose not to have breakfast, citing the cost as a factor, with a few suggesting that a complimentary offering would enhance the stay. Overall, while the quality of the breakfast is generally well-received, clarity around pricing and setup could improve the guest experience.
The Hilton Garden Inn Jackson/Clinton presents a mixed experience in its hotel rooms. Guests frequently note the rooms as nice and comfortable, benefiting from clean and contemporary decor that contributes to their spaciousness. Despite these strengths, there are areas that could benefit from improvement. The rooms occasionally lack certain amenities, and some guests feel they are designed in a rushed manner, particularly with regard to room layout and furnishings. The shower and tub combination has not been well-received, with requests for improvements like a flexible drop-down shower head. Moreover, minor issues like footprints on the floor and limited accessibility with side tables have been mentioned. Overall, while the rooms offer comfort and a contemporary touch, there are opportunities for enhancements in design and amenities.
The Hilton Garden Inn Jackson/Clinton receives a mixed bag of feedback regarding its cleanliness from some travelers. Positive remarks highlight the property's overall cleanliness, with certain guests finding the hotel and rooms to be particularly clean. Guests frequently appreciate the amiable and accommodating staff, which contributes positively to their experiences. However, several reviews point out room cleanliness issues, such as dirt on carpets and showers, unclean bathroom fixtures, and instances of rooms not being cleaned consistently during stays. While the friendliness of the staff often garners praise, the hotel could benefit from improvements in maintaining the cleanliness of some areas to enhance guest satisfaction consistently.
The Hilton Garden Inn Jackson/Clinton is consistently praised for its staff, who are described as wonderful, friendly, and helpful. Guests note that the counter staff and front of house personnel generally provide exceptional service, with Tia and Shay receiving specific commendations for their amazing and personable nature. The kitchen staff is highlighted for their friendliness and exceptional service. However, there are occasional mentions of staff being unresponsive or lacking attentiveness at times. Overall, the majority of experiences with the hotel staff are positive, with many guests appreciating their cheerful and polite demeanor.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Hilton Garden Inn Jackson/Clinton has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Jackson/Clinton.
No, Hilton Garden Inn Jackson/Clinton doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Jackson/Clinton.
Yes, Hilton Garden Inn Jackson/Clinton has a gym.
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