The Drury Plaza Hotel Cleveland Downtown is a highly recommended hotel for tourists wanting to see and do as much as possible in the heart of the city. The hotel's location is unbeatable with major attractions and restaurants within walking distance. Guests love the complimentary breakfast and dinner/snacks with many raving about the quality and taste of the food. The hotel's dining options are fantastic with the free dinner being a favorite among guests. The rooms are spacious, clean and comfortable with some offering amazing views of the Christmas lights. The hotel's staff is exceptional with friendly and attentive personnel who go out of their way to ensure that every guest's stay is as comfortable as possible. The hotel is also family-friendly with activities that will keep the kids entertained, including a pool and hot tub. Guests have left comments of beautiful and amazing memories that their kids want to relive every year. The Drury Plaza Hotel Cleveland Downtown is a great option for those who want to attend sporting events but also want to stay in comfort with their family. The hotel's beds are also highly praised with guests describing them as very comfortable. Overall, the Drury Plaza Hotel Cleveland Downtown is a beautiful, comfortable and clean hotel that guests highly recommend.
The Hilton Cleveland Downtown is a modern and comfortable hotel with a great location. The staff is friendly and the hotel is very clean. The drinks at Bar32 are made perfectly, although the Eliot Ness needs improvement. While some guests found the hotel disappointing, others thought it was superb. The hotel offers reasonable pricing for a holiday weekend, but be careful when venturing outside as the surrounding area can be scary and filthy. The only downsides are the limited dinner menu and high drink prices in the restaurant, as well as the steep self-parking fee and bed taxes. Overall, the Hilton Cleveland Downtown is a decent choice for a comfortable stay in Cleveland.
The Hilton Garden Inn Cleveland Downtown is a great choice for those looking for a hotel in a prime location. While some guests found the facilities and services to be average, others had a great time despite their initial disappointment. The breakfast is simple but a bit overpriced. Some guests had issues with the receptionist, but others found the staff to be good. Room size and outdated decor were mentioned as downsides, but overall the hotel was passable for those looking for a decent stay in Cleveland.
The Residence Inn by Marriott Cleveland University Circle/Medical Center receives glowing reviews, particularly for its prime location, cleanliness, and attentive staff. Situated conveniently near Cleveland's University Circle, it provides easy access to key destinations, including Case Western University, the Cleveland Clinic, and various cultural attractions. This makes it a preferred choice for both academic and medical visits. The modern amenities and the peaceful environment, coupled with efficient commuting options like parking and shuttle services, further enhance the stay.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
The Four Points by Sheraton Cleveland Airport is a decent hotel that offers good value for a one-night stay. While some reviewers found the floors and beds to be dirty, others describe their experiences as superb and recommend the hotel for a brief stay. The location is convenient for those needing to be near the airport, but breakfast comes at an extra cost and rooms are lacking some amenities such as microwaves. Some reviewers were disappointed by hidden fees, broken air conditioning and closed pools. Overall, the hotel is passable but has room for improvement, especially given the Marriott brand's higher standards.
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
The Residence Inn by Marriott Cleveland Independence has received mixed reviews, but the positive comments outweigh the negative ones. Guests have praised the hotel's facilities and services, including comfortable rooms and good amenities. Although some guests were not allowed to use the fireplace, the hotel provides a decent stay overall. While some guests mention high room rates or being charged incorrectly, most found the location to be convenient and the staff friendly. Although some guests wouldn't book again, others felt that the hotel was reasonably priced and a comfortable place to stay while visiting the area.
Overall, the Home2 Suites by Hilton Cleveland Independence is a great hotel with a good pool and exercise center. Although the pool is currently closed due to COVID-19 restrictions, many guests were understanding and recognized the situation. The pool area was cold and there were some issues with towels, but these were minor setbacks. Some guests even reported that the pool did not work at all. Despite these issues, many guests chose to stay at this hotel because of the pool and are eagerly awaiting its reopening.