Tru By Hilton Cleveland Midtown
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Summary of reviewsTru By Hilton Cleveland Midtown has garnered strong positive feedback from guests across various categories. Its location is highly rated for convenience, particularly for visitors with appointments at the Cleveland Clinic and those looking to explore attractions like the Rock & Roll Hall of Fame and downtown Cleveland. Situated in a quiet Midtown area, the hotel allows for peaceful nights' rest, despite some mixed feelings about the neighborhood's industrial feel and dining options. Additionally, easy access to public transportation and major highways adds to its appeal.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
Categories
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
Hotel Taking Steps Towards Sustainability
This property participates in Hilton's LightStay program for Energy Efficiency. It also holds three third-party sustainability certifications: ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015.
Family Friendly Hotel
This hotel offers a vibrant and modern atmosphere that appeals to families. It also provides a complimentary breakfast and is located near cultural attractions.
Hotel with Parking
This hotel provides complimentary self-parking on-site, ensuring a hassle-free and affordable parking experience for all guests.
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Tru By Hilton Cleveland Midtown offers a strategic location for visitors, particularly those with appointments at the Cleveland Clinic due to its close proximity. The hotel is conveniently situated for easy access to various city attractions, including the Rock & Roll Hall of Fame, Jacob's Pavilion and the downtown area, all reachable within a short drive. Guests appreciate the peaceful nights afforded by its quiet Midtown area location, even though it's somewhat distanced from the city center and the University Circle.
For those attending events, the hotel is praised for its closeness to theatres, museums and concert venues, making it a practical choice for culture enthusiasts. The neighborhood, while described as revitalizing and up-and-coming, received mixed reviews with some noting an industrial feel and limited nearby dining options.
Despite these mixed feelings about the immediate area, the location is noted for being clean and conveniently close to public transportation with a bus stop right across the hotel. Visitors also highlighted the ease of access to major highways, boosting its appeal as a base for exploring both the east and west sides of Cleveland.
Overall, Tru By Hilton Cleveland Midtown stands out for its convenience, cleanliness and value, especially for guests needing quick access to the Cleveland Clinic and other nearby hospital facilities.
Tru By Hilton Cleveland Midtown offers a breakfast experience that guests generally find satisfying and varied. Many reviews highlight the diverse selection of hot breakfast items such as mini egg omelets, sausage patties, a waffle maker, pancakes and fruits. The breakfast staff frequently receives praise for their friendliness and accommodating service, ensuring items are replenished as needed until closing time.
Guests often describe the breakfast as good, very good or even amazing, appreciating the variety and quality of offerings. The inclusion of a 24-hour tea and coffee station is positively noted, along with the availability of free beverages and to-go items. The classic continental breakfast, encompassing items like yogurt, cereals, donuts and English muffins, complements the hot options, pleasing a wide array of tastes.
A few reviews mention occasional issues such as crowded spaces, out-of-order appliances or minor shortcomings in specific food items. Nonetheless, the overall consensus is that the breakfast is a well-loved feature that adds convenience and enjoyment to the stay, streamlining the morning routine and starting the day on a high note.
Tru By Hilton Cleveland Midtown offers a distinctly modern and comfortable stay with rooms that generally cater well to guests seeking cleanliness and convenience. Many reviewers appreciated the spaciousness of their rooms with frequent mentions of large, clean spaces equipped with big windows and modern amenities like USB ports and large flat-screen TVs. The cheerful and well-designed decor, along with modern furnishings, enhanced the overall experience for many visitors.
Comfort is a recurring theme in guest feedback with many noting the rooms to be both clean and quiet, which is ideal for a restful stay. The presence of practical features like small desks, fridges and ample bathroom supplies also stood out positively. Additionally, the hotel’s cleanliness standards were often praised, reflecting the newer, updated and bright ambiance of the property.
However, opinions on room size varied. While plenty of guests found the rooms sufficiently spacious and comfortable, others felt the spaces were smaller than expected, sometimes cramped or tight. This sentiment was particularly noted among those who value larger living spaces.
Despite some mixed reviews regarding cleanliness—with a few reports of rooms not meeting expectations—the majority highlight the hotel's dedication to maintaining a clean and inviting environment. The responsive and friendly staff also left a positive impression, especially when addressing issues promptly, such as replacing missing blackout shades.
Overall, Tru By Hilton Cleveland Midtown provides a clean, modern and comfortable stay with well-thought-out amenities, making it a practical choice for travelers, even if the room sizes may occasionally feel a bit compact.
At Tru By Hilton Cleveland Midtown, guests have frequently highlighted the comfort of the beds as standout features during their stays. Reviewers repeatedly note that the beds are very comfortable with many describing them as comfy, clean and featuring comfortable mattresses. The bedding also receives positive mentions, emphasizing cleanliness and modernity with several guests appreciating a good selection of pillows, both foam and feather. The sheets and bed linens are clearly maintained to a high standard, enhancing the overall sleeping experience.
However, the opinions on bed firmness vary. While many guests found the beds to be super comfortable, others experienced them as either too hard or too soft for their personal preference. A few reviews mentioned specific issues like foundation weaknesses, lumpy pillows or beds being a bit compact. Despite these sporadic concerns, the general sentiment leans towards appreciation for the bed comfort, contributing significantly to a pleasant stay at the hotel.
Tru By Hilton Cleveland Midtown consistently receives praise for its cleanliness and modernity. Guests frequently highlight the clean and tidy rooms, comfortable beds and spotless bathrooms. Many comment on the overall cleanliness of the entire hotel, describing it as well kept and maintained. The contemporary decor and newness of the facilities contribute to the positive impressions.
While there are some mentions of neglected areas and isolated housekeeping misses, these are rare compared to the myriad of comments on the hotel's cleanliness. The friendly and helpful staff further enhance the guest experience. The breakfast offerings are well-received for their freshness and variety, adding to the appeal of a stay here.
In summary, visitors can expect a clean, modern and comfortable environment at this hotel with diligent staff working to ensure a pleasant stay. The combination of cleanliness, friendly service and good amenities makes Tru By Hilton Cleveland Midtown a reliable choice for travelers.
The reviews for Tru By Hilton Cleveland Midtown reveal a consistent theme: the hotel staff are exceptional. The majority of guests describe the staff as friendly, helpful and welcoming with numerous mentions of their polite and accommodating nature. Several reviews highlight the professionalism, responsiveness and attentive service provided by the front desk and housekeeping teams. Specific mentions of individuals, like Jimmie Lane, underscore the personal connections guests felt during their stay.
Guests particularly appreciated the cheerful and warm attitudes of the staff, noting that they often went above and beyond to ensure a pleasant experience. The night shift and maintenance team also received praise for their kindness and professionalism. Despite a few outliers, the overwhelming sentiment is that the staff’s positive demeanor greatly enhanced the overall stay at the hotel.
Guests' reviews of the WiFi at Tru By Hilton Cleveland Midtown highlight a mixture of positive and negative experiences. Many visitors found the WiFi to be good, efficient and providing a strong signal, which ensured a smooth online experience. The location benefited from having a reliable internet connection most of the time. However, some guests encountered difficulties, mentioning that the WiFi service was not consistently strong with occasional interruptions in the signal and challenges in connecting to the internet. Overall, while many found the WiFi satisfactory, there were some instances of less reliable performance.
Visitors to Tru By Hilton Cleveland Midtown have found the hotel's parking options to be highly satisfactory. Many appreciate the free parking offered, remarking that the hotel provides ample and spacious parking spaces. Guests frequently noted that the parking area is well-lit and easily accessible, ensuring convenience and safety during their stay. Parking accessibility was not problematic with plenty of spots available and no significant issues reported during overnight stays.
Additionally, the ease of parking and smooth entry into the hotel was highlighted positively. Some reviews mentioned that the parking lot could sometimes be icy and not always cleared, which travelers should be mindful of during winter months. Despite this, the overall feedback indicates that the availability of plentiful, well-lit and free parking is a significant advantage for guests at this hotel.
Tru By Hilton Cleveland Midtown offers a family-friendly environment that caters well to guests traveling with children. It's a great choice for a city trip to Cleveland with the whole family, providing excellent accommodations and a welcoming atmosphere. The hotel features a snack bar that delights the kids and ensures they are well taken care of. Families can also enjoy the fire pit, which adds a fun and memorable activity to their stay. Breakfast at the hotel is kid-friendly, providing a variety of options that appeal to young guests. The staff at Tru By Hilton Cleveland Midtown are notably family-friendly, enhancing the overall experience for everyone. The hotel also offers free parking, adding to its list of conveniences for families.
Tru By Hilton Cleveland Midtown offers good value for its price, particularly with the inclusion of free parking. The hotel features a modern design and presents itself as a fine three-star accommodation, ideal for a short stay. Guests have consistently noted the cleanliness and upkeep of the rooms with the bedding featuring comfortable duvet covers. The staff is frequently praised for their friendliness and dedication, contributing to a positive overall experience.
Public transportation is conveniently within walking distance, adding to the hotel's accessibility. While it's a no-frills establishment, it provides a level of comfort comparable to more expensive options. Some minor issues have been mentioned, such as the occasional odd scale, but the largely consistent cleanliness and maintenance of the premises stand out.
Overall, Tru By Hilton Cleveland Midtown is a decent choice within its price range, offering clean, well-kept accommodations in a colorful, modern setting.
Tru By Hilton Cleveland Midtown offers a modern and well-styled environment, making it an ideal choice for business travelers. Located near downtown, the hotel features a colorful lobby and a clean atmosphere. Guests appreciate the convenience of being close to the business district and having access to a business center. The hotel also provides beneficial amenities like free laundry services. Overall, the facilities and services are geared towards ensuring a productive and comfortable stay for business professionals.
Location Show Map
Location
For those attending events, the hotel is praised for its closeness to theatres, museums and concert venues, making it a practical choice for culture enthusiasts. The neighborhood, while described as revitalizing and up-and-coming, received mixed reviews with some noting an industrial feel and limited nearby dining options.
Despite these mixed feelings about the immediate area, the location is noted for being clean and conveniently close to public transportation with a bus stop right across the hotel. Visitors also highlighted the ease of access to major highways, boosting its appeal as a base for exploring both the east and west sides of Cleveland.
Overall, Tru By Hilton Cleveland Midtown stands out for its convenience, cleanliness and value, especially for guests needing quick access to the Cleveland Clinic and other nearby hospital facilities.
Breakfast
Guests often describe the breakfast as good, very good or even amazing, appreciating the variety and quality of offerings. The inclusion of a 24-hour tea and coffee station is positively noted, along with the availability of free beverages and to-go items. The classic continental breakfast, encompassing items like yogurt, cereals, donuts and English muffins, complements the hot options, pleasing a wide array of tastes.
A few reviews mention occasional issues such as crowded spaces, out-of-order appliances or minor shortcomings in specific food items. Nonetheless, the overall consensus is that the breakfast is a well-loved feature that adds convenience and enjoyment to the stay, streamlining the morning routine and starting the day on a high note.
Rooms
Comfort is a recurring theme in guest feedback with many noting the rooms to be both clean and quiet, which is ideal for a restful stay. The presence of practical features like small desks, fridges and ample bathroom supplies also stood out positively. Additionally, the hotel’s cleanliness standards were often praised, reflecting the newer, updated and bright ambiance of the property.
However, opinions on room size varied. While plenty of guests found the rooms sufficiently spacious and comfortable, others felt the spaces were smaller than expected, sometimes cramped or tight. This sentiment was particularly noted among those who value larger living spaces.
Despite some mixed reviews regarding cleanliness—with a few reports of rooms not meeting expectations—the majority highlight the hotel's dedication to maintaining a clean and inviting environment. The responsive and friendly staff also left a positive impression, especially when addressing issues promptly, such as replacing missing blackout shades.
Overall, Tru By Hilton Cleveland Midtown provides a clean, modern and comfortable stay with well-thought-out amenities, making it a practical choice for travelers, even if the room sizes may occasionally feel a bit compact.
Beds
However, the opinions on bed firmness vary. While many guests found the beds to be super comfortable, others experienced them as either too hard or too soft for their personal preference. A few reviews mentioned specific issues like foundation weaknesses, lumpy pillows or beds being a bit compact. Despite these sporadic concerns, the general sentiment leans towards appreciation for the bed comfort, contributing significantly to a pleasant stay at the hotel.
Cleanliness
While there are some mentions of neglected areas and isolated housekeeping misses, these are rare compared to the myriad of comments on the hotel's cleanliness. The friendly and helpful staff further enhance the guest experience. The breakfast offerings are well-received for their freshness and variety, adding to the appeal of a stay here.
In summary, visitors can expect a clean, modern and comfortable environment at this hotel with diligent staff working to ensure a pleasant stay. The combination of cleanliness, friendly service and good amenities makes Tru By Hilton Cleveland Midtown a reliable choice for travelers.
Staff
Guests particularly appreciated the cheerful and warm attitudes of the staff, noting that they often went above and beyond to ensure a pleasant experience. The night shift and maintenance team also received praise for their kindness and professionalism. Despite a few outliers, the overwhelming sentiment is that the staff’s positive demeanor greatly enhanced the overall stay at the hotel.
Wi-Fi
Parking
Additionally, the ease of parking and smooth entry into the hotel was highlighted positively. Some reviews mentioned that the parking lot could sometimes be icy and not always cleared, which travelers should be mindful of during winter months. Despite this, the overall feedback indicates that the availability of plentiful, well-lit and free parking is a significant advantage for guests at this hotel.
Family
3 Star
Public transportation is conveniently within walking distance, adding to the hotel's accessibility. While it's a no-frills establishment, it provides a level of comfort comparable to more expensive options. Some minor issues have been mentioned, such as the occasional odd scale, but the largely consistent cleanliness and maintenance of the premises stand out.
Overall, Tru By Hilton Cleveland Midtown is a decent choice within its price range, offering clean, well-kept accommodations in a colorful, modern setting.
Business
No, Tru By Hilton Cleveland Midtown doesn't have any pool.
No, a spa isn't available at Tru By Hilton Cleveland Midtown.
No, Tru By Hilton Cleveland Midtown doesn't allow dogs.
Yes, parking facilities are available at Tru By Hilton Cleveland Midtown.
Yes, Tru By Hilton Cleveland Midtown has a gym.
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