Metropolitan at The 9, Autograph Collection
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Summary of reviewsMetropolitan at The 9, Autograph Collection is an exceptional luxury hotel in the heart of Cleveland with an excellent location for exploring the city. The spacious and comfortable rooms offer a cozy and elegant experience with exceptional layout and amenities, although some guests had negative experiences with dirty rooms. The staff at the hotel is exceptional, providing friendly and accommodating service that adds to an already enjoyable stay. While some guests reported cleanliness issues, overall, the hotel is well worth a stay for those looking for a comfortable and clean experience. Guests consistently rave about the amenities and staff, making for a perfect upscale quality stay in every way.
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About Metropolitan at The 9, Autograph Collection
Guest Reviews
If you're looking for an excellent location for your stay in Cleveland, Metropolitan at The 9, Autograph Collection may just be the place for you. Situated in the heart of downtown, this hotel is surrounded by lots of great restaurants, making it perfect for foodies who love exploring the local cuisine. Even better, everything is within walking distance, so you won't have to worry about driving around a busy city if you don't want to. Plus, the bars at this hotel are exceptional, so you'll be able to enjoy delicious cocktails without having to go too far. Of course with great location comes the issue of parking, which can be a bit difficult on the busy street. However, if you can overlook this minor inconvenience, the location is fantastic and will make you feel as if you're stepping right into a movie (or at least onto a movie set!). Overall, the location of Metropolitan at The 9, Autograph Collection is the perfect starting point for exploring all that Cleveland has to offer.
Metropolitan at The 9, Autograph Collection offers spacious and comfortable rooms with exceptional layout and cozy tubs. The hotel is beautifully located with gorgeous vault bar and rooms. The king suite is the perfect definition of luxe and the soaking tub is especially loved by guests. The hotel is very upscale with very nice and exceptional rooms. However, some guests have had negative experiences with dirty rooms, harsh overhead lights, no waste baskets in the bedroom or sitting area and no table or desk to eat or work at. Some guests have also complained about the odd art on the walls and the lack of cleanliness in the bathroom amenities and bedding. The prices of items in the room should also be more reasonable. Overall, Metropolitan at The 9, Autograph Collection offers comfortable, luxurious and spacious rooms, though basic rooms could be improved for the price.
The Metropolitan at The 9, Autograph Collection, is a comfortable and cozy hotel located in a great location. While some guests have reported that the cleanliness didn't match the price, overall, the hotel is exceptionally clean. The staff work hard to maintain the cleanliness of the hotel and its rooms. However, there were some guests who noted that their particular room needed improvement as floors were sticky, surfaces were not adequately wiped down and carpets were not adequately vacuumed. The hotel has implemented additional cleaning protocols due to COVID-19, which includes locking mini-fridges. Unfortunately, some guests reported finding old food left in the fridge and in some cases, hair in the sink. It's clear that the majority of guests enjoyed their stay and found the hotel extremely clean, however, some expressed disappointment with the lack of attentiveness from management when issues did arise. Overall, the hotel is well worth a stay for those looking for a comfortable and clean experience.
The staff at Metropolitan at The 9, Autograph Collection are exceptional, consistently providing friendly and accommodating service. From front desk clerks escorting guests on elevators to explaining property amenities in detail, the staff goes above and beyond to meet guests' needs. Michael at the Ledger and Carmen also received special mentions for their amazing service. While there were a few negative comments about staff, most guests were pleased with their experiences. Overall, the staff at the hotel was a highlight for many guests, adding to an already enjoyable stay.
The Metropolitan at The 9, Autograph Collection is an exceptional luxury hotel in the heart of Cleveland. Guests rave about the superb facilities and services with many describing their stay as exceptional. The hotel is considered the best in the city with everything being fantastic and amazing. Guests love the comfort and luxury of the accommodations, making it their favorite hotel in Cleveland. While a few guests had some issues, overall, the stay was great and guests highly recommend the hotel to anyone visiting the area.
If you want to treat yourself to a luxurious stay in Cleveland, look no further than Metropolitan at The 9, Autograph Collection. Guests consistently rave about the amenities, food, drink and staff, making for a perfect experience in every way. The setup and decor of this hotel are top-notch, providing an amazing upscale quality that will leave you feeling pampered and well taken care of. Even better, it's clean, so you can truly relax in total luxury. You'll love this hotel from the moment you arrive and there's simply no competition when it comes to finding the best place to stay in Cleveland.
No, Metropolitan at The 9, Autograph Collection doesn't have any pool.
No, a spa isn't available at Metropolitan at The 9, Autograph Collection.
Yes, Metropolitan at The 9, Autograph Collection welcomes dogs.
Yes, parking facilities are available at Metropolitan at The 9, Autograph Collection.
Yes, Metropolitan at The 9, Autograph Collection has a gym.
