Holiday Inn Express Cleveland Downtown by IHG
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Summary of reviewsHoliday Inn Express Cleveland Downtown by IHG, is highly praised for its prime location in the heart of Cleveland, offering easy access to major attractions such as Rocket Mortgage Fieldhouse, the Rock and Roll Hall of Fame and various stadiums. Guests find the historic building charming with spacious rooms that often provide beautiful city views, contributing to a comfortable and memorable stay.
The hotel excels in providing a well-rounded guest experience with its commendable breakfast offerings. Fresh, varied and plentiful, the breakfast receives high marks for both quality and service, adding significant value to the stay. Guests appreciate the friendly and attentive staff who ensure the breakfast area remains clean and well-stocked.
The rooms are noted for their impressive size, comfort and cleanliness. With large rooms featuring high ceilings, mini-fridges and kitchen areas, guests feel warmly accommodated. The comfortable beds, soft linens and clean bathrooms further enhance the experience. While some minor issues with cleanliness are occasionally noted, the overall impression remains favorable.
Exceptional service from the staff consistently stands out in reviews. Whether at the front desk, during breakfast service or through valet parking, the team is described as friendly, helpful and professional. Their warm and efficient approach contributes significantly to the welcoming atmosphere of the hotel.
Valet parking services are appreciated for their efficiency and friendliness, despite some concerns about costs. The convenience of valet parking, especially in a bustling downtown area, is noted as a positive aspect by many guests.
Finally, the historical charm of the building adds to the unique appeal of the hotel. Housed in a former bank headquarters from the 1920s/30s, the architectural beauty and vintage elements are frequently admired. The preservation of historical features combined with modern comforts provides a distinctive and enriching stay.
Overall, the Holiday Inn Express Cleveland Downtown offers an excellent combination of prime location, spacious and comfortable rooms, strong amenities and outstanding staff service, making it a top choice for visitors to Cleveland.
Categories
The hotel excels in providing a well-rounded guest experience with its commendable breakfast offerings. Fresh, varied and plentiful, the breakfast receives high marks for both quality and service, adding significant value to the stay. Guests appreciate the friendly and attentive staff who ensure the breakfast area remains clean and well-stocked.
The rooms are noted for their impressive size, comfort and cleanliness. With large rooms featuring high ceilings, mini-fridges and kitchen areas, guests feel warmly accommodated. The comfortable beds, soft linens and clean bathrooms further enhance the experience. While some minor issues with cleanliness are occasionally noted, the overall impression remains favorable.
Exceptional service from the staff consistently stands out in reviews. Whether at the front desk, during breakfast service or through valet parking, the team is described as friendly, helpful and professional. Their warm and efficient approach contributes significantly to the welcoming atmosphere of the hotel.
Valet parking services are appreciated for their efficiency and friendliness, despite some concerns about costs. The convenience of valet parking, especially in a bustling downtown area, is noted as a positive aspect by many guests.
Finally, the historical charm of the building adds to the unique appeal of the hotel. Housed in a former bank headquarters from the 1920s/30s, the architectural beauty and vintage elements are frequently admired. The preservation of historical features combined with modern comforts provides a distinctive and enriching stay.
Overall, the Holiday Inn Express Cleveland Downtown offers an excellent combination of prime location, spacious and comfortable rooms, strong amenities and outstanding staff service, making it a top choice for visitors to Cleveland.
Business Hotel
Offers a convenient downtown location and essential business amenities. Provides a comfortable and affordable stay for business travelers.
Hotel with Parking
This hotel provides valet parking for a daily rate of USD 39, offering a convenient, managed parking service for guests.
Historic Hotel
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
Guest Reviews
Holiday Inn Express Cleveland Downtown by IHG, boasts an enviable location in the heart of Cleveland. Guests repeatedly praise its proximity to key attractions and venues, making it an ideal spot for exploring the city. It's within walking distance to Rocket Mortgage Fieldhouse, the lively streets of downtown and the beautiful Lake Erie. The hotel is also conveniently close to a plethora of great restaurants, bars and entertainment options, including the Rock and Roll Hall of Fame and the various stadiums for the Indians (Guardians), Cavaliers and Browns.
The historic building is appreciated for its character and charm, complemented by spacious rooms that often surprise guests with their size. Visitors frequently mention feeling safe in the area, adding to the comfort of their stay. Additionally, the staff receives high marks for being friendly and helpful, contributing to a welcoming atmosphere.
The hotel’s amenities, such as a free breakfast and happy hour, further enhance the guest experience. Overall, the central and accessible location of Holiday Inn Express Cleveland Downtown, coupled with its quality service and accommodation, makes it a top choice for visitors wanting to be close to everything Cleveland has to offer.
Holiday Inn Express Cleveland Downtown offers a commendable breakfast experience that frequently garners positive feedback from guests. The breakfast is praised for being fresh with a variety of choices, consistently described as good or even excellent on many days. Guests appreciate the friendly staff who maintain the breakfast area, ensuring it is fully stocked and clean.
Many reviews highlight the exceptional value of the breakfast, often exceeding guests' expectations with its wide array of options, making it a significant plus of their stay. The breakfast is notably abundant with plenty to eat and some hot options included. Despite some minor issues, such as occasional lapses in upkeep or specific items like bacon missing from the buffet, the overall impression remains highly favorable.
The location of the hotel also complements the breakfast experience, as it is conveniently situated within walking distance to many points of interest in downtown Cleveland. Overall, the breakfast at Holiday Inn Express Cleveland Downtown is a strong aspect of the guest experience and contributes significantly to guest satisfaction.
Holiday Inn Express Cleveland Downtown by IHG, offers rooms that have garnered much praise for their impressive size and comfort. Guests consistently highlight the spaciousness with many noting the exceptionally large rooms and tall ceilings. The rooms are not only large but also very clean, providing a comfortable stay. Beds have been described as very comfortable and many enjoyed the views of the city from their rooms.
Some rooms feature a mini-fridge and a little kitchen area, adding convenience to the stay. The building itself, an older structure with character, includes beautiful wooden floors and modern furnishings that blend well with its historical charm. Suites offer even more space, accommodating multiple guests comfortably. Features like a Jacuzzi tub and large, clean bathrooms have also been positively mentioned.
While a few guests noted a feeling of outdated ambience, this did not seem to detract significantly from the overall comfort and enjoyment of the rooms. Valet parking and a strategic location in downtown Cleveland make it easy to explore local attractions on foot. Overall, guests find the rooms at this hotel to be spacious, clean and full of character, making for a pleasant and memorable stay.
Holiday Inn Express Cleveland Downtown by IHG, consistently impresses guests with the comfort of its accommodations. Reviewers highlight the beds as exceptionally comfortable, often noting the softness and ample size of both the mattresses and bed linens. The pillows receive special mention for their quality, contributing to a restful sleep experience. Guests appreciate the cleanliness and spaciousness of the rooms, even remarking on how well-maintained they are despite the building's age. The overall guest consensus is that the beds are a standout feature, providing a cozy and inviting place to relax.
Holiday Inn Express Cleveland Downtown by IHG, generally receives positive feedback about its cleanliness. Guests frequently mention that the rooms are clean, neat and spacious. The hotel is described as very clean overall with clean bathrooms that meet guests' expectations. The friendly staff also contributes to an atmosphere of cleanliness and comfort.
However, there are occasional lapses with some guests finding the room wasn't made up every day or noticing leftover hair in the beds and bathtubs. There's also feedback indicating some areas, like hardwood floors and trim, could use more thorough dusting. Despite some minor issues, the cleanliness of the rooms and the hotel, in general, leaves a favorable impression on most visitors.
The Holiday Inn Express Cleveland Downtown by IHG, has garnered numerous commendations for its exceptional staff. Guests frequently highlight the very friendly, helpful and efficient nature of the team. Whether it's the front desk, breakfast staff or valets, the experience is consistently marked by professionalism and a welcoming attitude. Reception personnel were especially noted for their warmth and efficiency during check-in with some going the extra mile to assist cheerfully. The breakfast crew also earned praise for their attentiveness and ability to keep the food well-stocked and warm, creating a positive start to the day for many guests.
Moreover, the staff’s willingness to provide directions and assistance contributed significantly to the overall guest satisfaction. The upbeat and smiling demeanor of the employees, from the front desk to the breakfast bar, fostered a genuinely friendly atmosphere throughout the hotel. Guests were particularly impressed with how accommodating and supportive the staff were, ensuring a pleasant and comfortable stay.
While there was a rare mention of difficulty in reaching staff, the overwhelming consensus remains that the team is phenomenal. With attributes like being informative, attentive and always ready to help, the staff at this Holiday Inn Express stands out as a key highlight of the guest experience, providing excellent customer service that leaves a lasting positive impression.
Holiday Inn Express Cleveland Downtown offers valet parking services that receive high marks for being fast, efficient and friendly. Many guests appreciated the convenience, highlighting the politeness and helpfulness of the parking attendants. Valet services provided a smoother experience in the busy area, especially for families with children and luggage. Despite these positives, several travelers noted the cost, describing it as pricey and costly. Self-parking options exist but are not nearby and can be challenging, leading some to favor the valet despite the higher expense. Valet services also received praise for the staff's dedication and effort, though there were occasional mentions of long wait times. While some guests found the pricing discrepancies annoying, the overall sentiment suggests that the convenience and efficiency of the valet service generally outweighed the drawbacks of the higher cost.
Holiday Inn Express Cleveland Downtown by IHG, is housed in a beautiful historical building, offering guests a unique and charming experience. The property's architectural beauty and vintage charm are standout features with many appreciating the grand fixtures and character inherent in this old city bank building. The hotel’s 1920s/30s grandeur and wood floors add to its appeal, making it more than just a place to stay but an experience in itself.
Located centrally in downtown Cleveland, it is not just well-positioned but enriches your stay with its historical significance. Travelers are particularly pleased with how the rooms have been thoughtfully converted from the former bank headquarters, marrying historical elements with modern comfort. While some may find the historic nature a bit too old-fashioned, most guests find the ambiance to be both wonderful and unexpected. The Holiday Inn Express Cleveland Downtown truly stands out for those who value history and architectural beauty in their accommodations.
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Location
The historic building is appreciated for its character and charm, complemented by spacious rooms that often surprise guests with their size. Visitors frequently mention feeling safe in the area, adding to the comfort of their stay. Additionally, the staff receives high marks for being friendly and helpful, contributing to a welcoming atmosphere.
The hotel’s amenities, such as a free breakfast and happy hour, further enhance the guest experience. Overall, the central and accessible location of Holiday Inn Express Cleveland Downtown, coupled with its quality service and accommodation, makes it a top choice for visitors wanting to be close to everything Cleveland has to offer.
Breakfast
Many reviews highlight the exceptional value of the breakfast, often exceeding guests' expectations with its wide array of options, making it a significant plus of their stay. The breakfast is notably abundant with plenty to eat and some hot options included. Despite some minor issues, such as occasional lapses in upkeep or specific items like bacon missing from the buffet, the overall impression remains highly favorable.
The location of the hotel also complements the breakfast experience, as it is conveniently situated within walking distance to many points of interest in downtown Cleveland. Overall, the breakfast at Holiday Inn Express Cleveland Downtown is a strong aspect of the guest experience and contributes significantly to guest satisfaction.
Rooms
Some rooms feature a mini-fridge and a little kitchen area, adding convenience to the stay. The building itself, an older structure with character, includes beautiful wooden floors and modern furnishings that blend well with its historical charm. Suites offer even more space, accommodating multiple guests comfortably. Features like a Jacuzzi tub and large, clean bathrooms have also been positively mentioned.
While a few guests noted a feeling of outdated ambience, this did not seem to detract significantly from the overall comfort and enjoyment of the rooms. Valet parking and a strategic location in downtown Cleveland make it easy to explore local attractions on foot. Overall, guests find the rooms at this hotel to be spacious, clean and full of character, making for a pleasant and memorable stay.
Beds
Cleanliness
However, there are occasional lapses with some guests finding the room wasn't made up every day or noticing leftover hair in the beds and bathtubs. There's also feedback indicating some areas, like hardwood floors and trim, could use more thorough dusting. Despite some minor issues, the cleanliness of the rooms and the hotel, in general, leaves a favorable impression on most visitors.
Staff
Moreover, the staff’s willingness to provide directions and assistance contributed significantly to the overall guest satisfaction. The upbeat and smiling demeanor of the employees, from the front desk to the breakfast bar, fostered a genuinely friendly atmosphere throughout the hotel. Guests were particularly impressed with how accommodating and supportive the staff were, ensuring a pleasant and comfortable stay.
While there was a rare mention of difficulty in reaching staff, the overwhelming consensus remains that the team is phenomenal. With attributes like being informative, attentive and always ready to help, the staff at this Holiday Inn Express stands out as a key highlight of the guest experience, providing excellent customer service that leaves a lasting positive impression.
Parking
Historic
Located centrally in downtown Cleveland, it is not just well-positioned but enriches your stay with its historical significance. Travelers are particularly pleased with how the rooms have been thoughtfully converted from the former bank headquarters, marrying historical elements with modern comfort. While some may find the historic nature a bit too old-fashioned, most guests find the ambiance to be both wonderful and unexpected. The Holiday Inn Express Cleveland Downtown truly stands out for those who value history and architectural beauty in their accommodations.
No, Holiday Inn Express Cleveland Downtown by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Cleveland Downtown by IHG.
No, Holiday Inn Express Cleveland Downtown by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Cleveland Downtown by IHG.
Yes, Holiday Inn Express Cleveland Downtown by IHG has a gym.
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