Holiday Inn Cleveland by IHG
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Summary of reviewsHoliday Inn Cleveland by IHG garners acclaim for its prime location, impeccable cleanliness, and exceptional hospitality, creating a standout experience for guests visiting Cleveland. Conveniently situated off the interstate, the hotel offers easy access to major highways and local attractions, making it ideal for travelers seeking both transit convenience and city exploration. Its proximity to dining options and walkable local spots further adds to its appeal, and while a nearby busy road is noted, the overall ease of access overshadows this minor concern.
The hotel’s breakfast service is commended for its variety and quality, with dishes such as made-to-order options and Belgian waffles receiving significant praise. Despite the breakfast requiring an additional purchase, guests find it affordable and enjoyable, leaving a positive impression overall.
Guests are impressed with the spacious, modern rooms, which offer great value with clean facilities and comfortable amenities. The bedding, in particular, is frequently highlighted as exceptionally soft, contributing to restful stays. While there are minor issues with thermostatic control and shower design in some rooms, the quality of furnishings and overall comfort are well-regarded.
Cleanliness stands out as a hallmark of Holiday Inn Cleveland, with the hotel maintaining a pristine environment throughout, from spotless rooms to well-kept common areas. The commitment to high standards is reflected in the quiet, spacious accommodations and pleasant, updated rooms.
The staff receives high praise for their friendly and professional service, going above and beyond to ensure guests feel welcome and comfortable. Names like Autumn, Lisa, Cricket, and Crystal are noted for their remarkable service, providing helpful suggestions and recommendations, adding to the overall warmth and hospitality of the hotel atmosphere.
In summary, Holiday Inn Cleveland by IHG combines a great location, exceptional cleanliness, comfortable sleeping arrangements, and outstanding staff service to create a memorable and enjoyable stay for all guests.
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The hotel’s breakfast service is commended for its variety and quality, with dishes such as made-to-order options and Belgian waffles receiving significant praise. Despite the breakfast requiring an additional purchase, guests find it affordable and enjoyable, leaving a positive impression overall.
Guests are impressed with the spacious, modern rooms, which offer great value with clean facilities and comfortable amenities. The bedding, in particular, is frequently highlighted as exceptionally soft, contributing to restful stays. While there are minor issues with thermostatic control and shower design in some rooms, the quality of furnishings and overall comfort are well-regarded.
Cleanliness stands out as a hallmark of Holiday Inn Cleveland, with the hotel maintaining a pristine environment throughout, from spotless rooms to well-kept common areas. The commitment to high standards is reflected in the quiet, spacious accommodations and pleasant, updated rooms.
The staff receives high praise for their friendly and professional service, going above and beyond to ensure guests feel welcome and comfortable. Names like Autumn, Lisa, Cricket, and Crystal are noted for their remarkable service, providing helpful suggestions and recommendations, adding to the overall warmth and hospitality of the hotel atmosphere.
In summary, Holiday Inn Cleveland by IHG combines a great location, exceptional cleanliness, comfortable sleeping arrangements, and outstanding staff service to create a memorable and enjoyable stay for all guests.
Hotel with Parking
This hotel provides free parking for guests. Electric vehicle charging stations are also available on site.
EV charging stations
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Cleveland by IHG boasts a prime location that earns praise from guests for its convenience and accessibility. Situated right off the interstate, it offers easy access to major highways, making it an ideal choice for travelers whether they're passing through or staying in Cleveland. The location is not only great for road trips but also serves as a perfect hub for exploring the city, being conveniently close to various dining options and attractions. Guests often commend the hotel for being easy to find and note that it's walkable to several local spots, adding to its allure as a travel-friendly lodging. While the nearby busy road may be a concern for some, the overall convenience of its location outweighs this minor inconvenience. The hotel's proximity to the freeway offers an effortless gateway to the wider Cleveland area, making it a favored spot for those in transit or visiting for specific purposes. High praise is also given to the hotel’s cleanliness and the friendly, accommodating staff, further enhancing the overall guest experience.
In exploring the culinary offerings at Holiday Inn Cleveland by IHG, guests frequently highlighted a positive experience with the hotel's breakfast service. Many found the breakfast varied and delicious, with options such as made-to-order dishes and Belgian waffles receiving particular praise for their taste and quality. Diners appreciated the freshness and quick service, noting that the breakfast was well worth the paid amount, especially when purchased in advance through certain booking platforms.
Despite these accolades, there were some concerns regarding the breakfast being a paid option rather than complimentary, which caught a few guests by surprise due to unclear booking stipulations. Nonetheless, those who opted for the purchase generally found it affordable and were satisfied with the range of menu choices available. Overall, the breakfast experience at Holiday Inn Cleveland was largely enjoyable, leaving a great impression among the guests.
Holiday Inn Cleveland by IHG receives praise for its spacious and clean rooms. Many guests appreciate the large size, modern design, and comfortable amenities that the rooms offer, considering the price to be a good value. The bedding is noted for being particularly soft and comfortable, contributing to a restful stay. Guests also commend the cleanliness of not only the rooms but the entire hotel facility. The hotel is conveniently located near major highways, making it an accessible choice for travelers. Despite an issue with thermostatic control in some rooms, the overall comfort remains high. The staff is frequently described as wonderful, super friendly, and helpful, enhancing the positive experience. Although one guest had an issue with the shower design causing water overflow, the quality of the furnishings and updated facilities are generally held in high regard. Overall, the combination of space, cleanliness, and friendly service makes it a commendable choice for a stay in Cleveland.
Travelers visiting the Holiday Inn Cleveland by IHG can expect an exceptional experience when it comes to their sleeping arrangements. The reviews speak highly of the comfort offered by the beds, often described as some of the most comfortable guests have ever slept in. The bedding consistently provides a restful night's sleep, supported by great pillows that enhance the overall experience. The comfort of the beds seems to be a standout feature, contributing to the positive atmosphere of the hotel. Alongside the comfortable accommodations, the hotel also maintains a clean environment and a friendly, welcoming staff, ensuring a pleasant stay overall.
The Holiday Inn Cleveland by IHG consistently impresses guests with its impeccable cleanliness and maintenance. Visitors frequently highlight the hotel's pristine environment, from the well-kept exterior to spotless rooms that exude freshness and comfort. The facilities are often described as very clean, with pleasant, updated rooms that combine modern aesthetics with functionality. Guests appreciate the quiet and spacious accommodations, with comfortable beds and bedding enhancing their stay. The cleanliness extends to common areas, reflecting the hotel's commitment to high standards. Conveniently located with easy access from main highways, this hotel combines a great location with an exceptionally maintained property. The friendly and professional staff complements the clean environment, contributing to a consistently positive guest experience. Even the kitchen staff receives nods for their excellence and friendliness, adding a personal touch to the welcoming atmosphere. Overall, the Holiday Inn Cleveland by IHG sets a benchmark in cleanliness and hospitality, ensuring a pleasant stay for all its guests.
The Holiday Inn Cleveland by IHG earns high praise from its guests for the outstanding hospitality provided by its staff. The team is consistently described as friendly, professional, and helpful, making guests feel welcome right from the moment they walk through the door. Desk clerks and front desk personnel are noted for their exceptional kindness, often going above and beyond to ensure a comfortable stay. Names such as Autumn, Lisa, Cricket, and Crystal stand out for their remarkable service in interactions with guests, whether it's during check-in or at the cafe. The staff shows a commendable level of attentiveness and thoughtfulness, ensuring they address guests' needs and provide helpful suggestions, including recommendations for local services like taxi rides. Overall, the hotel staff's amiability and commitment to excellent customer service make guests eager to return, leaving a lasting impression of warmth and cordiality.
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Location
Breakfast
Despite these accolades, there were some concerns regarding the breakfast being a paid option rather than complimentary, which caught a few guests by surprise due to unclear booking stipulations. Nonetheless, those who opted for the purchase generally found it affordable and were satisfied with the range of menu choices available. Overall, the breakfast experience at Holiday Inn Cleveland was largely enjoyable, leaving a great impression among the guests.
Rooms
Beds
Cleanliness
Staff
Yes, Holiday Inn Cleveland by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Cleveland by IHG.
No, Holiday Inn Cleveland by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Cleveland by IHG.
Yes, Holiday Inn Cleveland by IHG has a gym.
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