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Summary of reviewsThe Best Western Walton Park Hotel consistently impresses guests with its fantastic location and stunning views. Nestled on a cliff overlooking the Bristol Channel, the hotel offers breathtaking vistas that contribute to a serene, picturesque environment ideal for a peaceful retreat or family visit. Its proximity to Clevedon and Bristol enhances its appeal, providing easy access to local attractions and amenities.
The breakfast experience at the hotel receives high praise for its variety, quality and value. Guests appreciate the extensive buffet featuring traditional English breakfast items served in a pleasant dining room with sea views. The friendly, efficient staff further enhance the breakfast experience. While there are occasional complaints regarding the restocking and variety of items, breakfast remains a highlight for most visitors.
Dining in the evening offers a generally positive experience with many guests enjoying the delicious food and charming ambiance, particularly in the Terrace Bar. However, some guests point out a limited menu and inconsistent portion sizes, which can lead to dining elsewhere after the first night. Despite some mixed reviews, the overall dining experience is satisfactory for most, thanks to the quality of food and service.
Room experiences are varied with many guests appreciating the spaciousness, comfort and lovely sea views offered by some. The hotel’s old-world charm is appealing to several visitors. However, there are frequent mentions of the need for refurbishment, as some rooms are dated with issues such as poor insulation, outdated decor and fluctuating temperatures. Cleanliness is generally well-maintained, though inconsistencies and occasional maintenance issues do arise.
The hotel’s cleanliness presents a mixed picture. While individual rooms are often praised for being clean and comfortable, communal areas and some rooms exhibit signs of aging, such as dusty furniture and worn-out fixtures. Housekeeping standards also appear to fluctuate with certain areas sometimes missed during cleaning sessions.
The standout feature of the hotel is its staff, who consistently receive high marks for their friendliness, professionalism and helpful demeanor. Guests frequently mention the staff’s efficiency and attentiveness, which significantly enhance the overall experience, making guests feel welcome and well-cared for.
WiFi availability is another area needing improvement with many guests reporting weak and unreliable connections, especially in the rooms. The signal often requires guests to move to communal areas for better access.
Parking at the hotel is convenient and well-received with ample, easily accessible spaces and provisions for electric vehicle charging. However, minor issues such as limited parking during events and the absence of CCTV are noted.
Families find the Best Western Walton Park Hotel a great choice due to its family-friendly environment, spacious rooms and convenient location near beaches and parks. The hotel offers activities for children and a warm, accommodating atmosphere, making it ideal for family gatherings and holidays.
The beds at the hotel elicit mixed responses. Many guests find them very comfortable, but opinions on firmness vary widely. While some guests appreciate the supportive mattresses, others find them too hard or soft with some mentioning lumpy or noisy beds. The hotel could benefit from upgrading its bedding to provide a more consistent experience.
In summary, the Best Western Walton Park Hotel offers a picturesque and tranquil escape with excellent views, accommodating staff and a generally positive dining experience. While there are areas needing improvement, particularly regarding room modernisation and WiFi quality, the hotel's overall charm and convenient location make it a delightful place to stay. Show more
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Categories
Family Friendly Hotel
While specific family amenities are not detailed, Best Western hotels often cater to families with spacious rooms and potentially connecting rooms. Its location in Clevedon provides a base for exploring local family attractions.
Dog Friendly Hotel
This hotel is highly rated for its dog-friendly facilities, with attentive staff ensuring that dogs are well-accommodated. Separate rooms are available for dining with pets. Dogs are allowed in the bar areas, with some common areas being off-limits.
Hotel with Parking
This hotel offers free private parking. The hotel's cliff-top location provides spacious bedrooms with views.
3-Star Hotel
This hotel enjoys a cliff-side location overlooking the Bristol Channel. It has Victorian character and offers wonderful views.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Executive Double Room with ViewFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Standard Twin RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Executive Twin Room with ViewOffering free toiletries, this double room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Standard Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Standard Twin Room with Sea ViewOffering free toiletries, this twin room includes a private bathroom with a bath or a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Classic Double Room with Double Bed and Single Bed - Non-SmokingThe triple room offers a tea and coffee maker. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Nestled in an idyllic setting, the Best Western Walton Park Hotel boasts an enviable location that many guests find truly unparalleled. Positioned on a cliff with panoramic views over the Bristol Channel, visitors are treated to stunning sea vistas that make every stay memorable. It’s a quiet retreat yet conveniently close to the charming town of Clevedon with its historic pier, coastal paths and delightful shopping and dining options.
The hotel’s proximity to Bristol, just a 20 to 30-minute drive away, makes it an ideal base for exploring the region without the city’s hustle and bustle. The beautiful grounds and convenient parking enhance the appeal, making it an excellent choice for those who value both scenery and accessibility.
Guests frequently mention the spectacular sunsets and the serene, picturesque environment as highlights. The location caters well to various needs, whether for a peaceful weekend escape, a family visit or attending events at nearby Clevedon Hall.
In summary, the Best Western Walton Park Hotel’s fantastic location, breathtaking views and ease of access to local attractions and amenities consistently leave guests impressed and eager to return.
Breakfast
Guests at the Best Western Walton Park Hotel have generally positive sentiments about the breakfast offerings. Many reviewers commend the wide selection and quality available in the breakfast buffet with multiple mentions of the delicious and well-presented food. The traditional English breakfast receives high praise for both taste and variety. Numerous guests appreciate the fresh, hot food that is often replenished and the pleasant dining room ambiance, especially when overlooking the Bristol Channel.
Some guests highlight the value for money and the friendly, efficient staff enhancing their breakfast experience. The buffet style is a hit for its ample selection, from cooked dishes to cereals and fresh toast. A few reviews mentioned breakfast as a highlight of their stay, great for starting the day.
However, there are occasional negative remarks, such as limited choices for latecomers, occasional bland dishes and some items not being restocked promptly. A handful of guests noted breakfast as just okay or expressed disappointment, particularly in comparison to previous visits or other meals at the hotel.
Overall, the quality of breakfast seems to be one of the consistent strengths of this hotel with its attractiveness amplified by the great views and pleasant service.
Dinner
Dinner at the Best Western Walton Park Hotel offers a mixed but generally positive experience. Many guests praised the quality of the food, noting it as delicious, wonderful and even amazing at times, especially when combined with lovely views and a charming ambiance. The Terrace Bar's offerings, including baked camembert and sticky toffee pudding, received high marks for taste and presentation, making it a pleasant dining option. The bar area itself was often described as comfortable and the service, particularly in the restaurant and bistro, was commendable.
However, the dinner menu's limitations were noted by some guests, who felt it lacked variety, particularly in terms of vegetarian options. Several reviews highlighted that the menu remained unchanged over multiple nights, which led some to dine elsewhere after the first evening. Portion sizes at dinner were also a point of contention with multiple guests describing them as disappointingly small, despite the food quality generally being good.
On the downside, there were occasional reports of food not meeting expectations with dishes sometimes described as very ordinary, overpriced or even appalling. Specific criticisms included overcooked fish, tasteless curry and below-standard quality meals that left some diners seeking alternatives. Inconsistent dinner experiences and a limited selection led to a degree of frustration among several visitors.
In summary, while the Best Western Walton Park Hotel provides some delightful dining experiences with good food and a welcoming atmosphere, consistency and variety seem to be areas needing improvement to ensure all guests have an enjoyable meal.
Rooms
The 'Best Western Walton Park Hotel' offers guests a mixture of experiences with its room accommodations. Many visitors commend the spaciousness and comfort of the rooms, some highlighting beautiful sea views and ample amenities. The character and "old-world" charm of the building also adds a unique touch that several guests appreciate.
However, there are frequent mentions of rooms being dated and in need of refurbishment. Guests often note issues such as poor insulation, outdated decor and basic bathroom facilities that could use modernisation. Comfort levels also vary; some rooms are reported as very hot, while others are chilly. Cleanliness is generally praised, though sporadic incidents of inadequate housekeeping and unpleasant smells from drains or cigarette smoke do arise.
The larger rooms, especially those with views of the Bristol Channel, receive positive feedback for their size and decor. On the flip side, smaller rooms often fall short of expectations, occasionally described as cramped or pokey with limited views and insufficient ventilation.
Comfortable beds seem to be a consistent strong point, though the bed configurations—like twin beds instead of a double for couples—sometimes disappoint. Wi-Fi strength appears inconsistent and the noise from neighboring rooms or external sources can be a disturbance in certain areas.
Overall, the hotel’s distinct charm and stunning location with sea views are significant draws, but the variability in room conditions and a clear need for modernisation stand out as areas for improvement.
Beds
Guests of the Best Western Walton Park Hotel have provided mixed reviews regarding the beds in the establishment. Many patrons found their sleeping arrangements to be comfortable, frequently highlighting the beds as very comfortable or super-comfy. Comments often described the beds as supportive with several reviewers appreciating the large bed sizes and good quality bedding.
However, the firmness of the beds varied greatly in guest experiences. Some found the beds and mattresses too firm, while others described them as too soft or bouncy. There were remarks about beds being lumpy or having noticeable springs, which detracted from the comfort for some visitors.
Several reviews mentioned the cleanliness of the bedding as a positive aspect, while a few noted that the mattresses seemed old or in need of replacement. Supportive and orthopedic mattresses were also noted by those who prefer firmer options.
On the downside, a considerable number of guests found the beds uncomfortable, citing issues such as hardness, small bed sizes and noisy bed joints. The inconsistent comfort levels and quality of the mattresses were highlighted with some suggesting that the hotel could invest in upgrading their beds for a more consistent guest experience.
Overall, while many guests had pleasant and restful nights, citing large and comfortable beds, others experienced discomfort due to varying mattress conditions and bed firmness. The hotel's commitment to clean bedding and spacious rooms was appreciated, though an upgrade to the bedding options could enhance guest satisfaction even further.
Cleanliness
The cleanliness of the Best Western Walton Park Hotel is a bit of a mixed bag based on guest reviews. The hotel has some standout positive feedback, particularly in the cleanliness of individual rooms. Many guests noted their rooms were very clean, comfortable and tidy with some describing them as spotless and well-maintained. The bathrooms, in many instances, were also found to be clean and some areas like the bar and dining room were consistently praised for cleanliness.
However, the hotel does exhibit inconsistencies. Several reviews highlighted issues such as dusty rooms, dirty carpets and less-than-ideal maintenance of communal areas and hallways. Notably, the decor and facilities appear dated, contributing to an overall tired feeling in both public and private spaces. Specific complaints included dirty shower curtains, stain-covered carpets and dusty furniture.
Housekeeping standards also seemed to fluctuate with multiple guests reporting that their rooms weren’t cleaned daily or thoroughly. There were mentions of certain areas being missed and the need for better maintenance in general. Additionally, the older aspects of the hotel, such as worn-out fixtures and shabby furnishings, often overshadowed the evident efforts to keep the place clean.
In summary, while the Best Western Walton Park Hotel manages to deliver clean and comfortable rooms for many of its guests, there are notable lapses and a desperate need for refurbishment to bring the overall standard up to a level that would ensure consistent satisfaction.
Staff
At the Best Western Walton Park Hotel, the staff consistently make a lasting impression. The numerous reviews highlight their friendly and welcoming nature with guests frequently noting their professionalism and helpful demeanor. The efficiency of the staff is often praised, particularly their ability to handle wedding events smoothly and provide exceptional customer service at both the reception and the restaurant.
Among the numerous accolades, the hotel's personnel are described as courteous, accommodating and always ready to assist with a smile. The guests feel particularly well-cared for due to the attentiveness and kindness demonstrated by the staff, who often go above and beyond to ensure a comfortable stay.
Specific mentions of the reception team underscore their warm welcome and willingness to address any needs. The dining staff also receive commendations for their prompt service and helpful attitude, enhancing the overall dining experience.
While there were a few isolated instances of less enthusiastic service, the overwhelming sentiment is that the staff contribute significantly to the positive atmosphere of the hotel. Their dedication and hospitality undoubtedly play a crucial role in making Best Western Walton Park Hotel a delightful place to stay.
Wi-Fi
The Best Western Walton Park Hotel offers complimentary WiFi to its guests. While there were some positive mentions about the WiFi being great or having an excellent connection, the general sentiment leans towards the need for improvement. Many reviews indicate that the WiFi quality was less than satisfactory, often described as poor, weak or unreliable. Guests have reported that the signal was particularly problematic in the rooms, sometimes necessitating a move to communal areas or even the hallway to access the internet. Moreover, the speed was frequently noted as slow and intermittent and the connectivity was prone to dropping out. Despite the availability of free WiFi, the overall experience could benefit from a more robust setup to meet the expectations of the guests.
Parking
The parking at the Best Western Walton Park Hotel receives mostly positive feedback from guests. Guests frequently highlight the abundance of parking spaces, describing the parking facilities as ample, spacious and easy to navigate. The convenience of free on-site parking is particularly appreciated, making it a hassle-free experience for visitors arriving by car.
There are mentions of good car park size with plenty of spaces available and even provisions for electric vehicle charging. The location and accessibility from major roads, such as the M5, contribute to the overall convenience of parking at the hotel.
However, some minor issues were noted, such as limited parking during private functions and the lack of CCTV around the parking area. Additionally, for events or times of peak occupancy, finding a parking spot might be slightly challenging. Despite these few drawbacks, most guests find the parking experience at the Best Western Walton Park Hotel to be positive and convenient.
Family
Best Western Walton Park Hotel emerges as a very family-oriented destination, offering a variety of fun activities for kids and a friendly environment for families. Guests often choose this hotel for family gatherings and events, such as weddings and reunions, appreciating its convenient location near beaches, parks and other attractions that are great for children to explore.
The hotel features large rooms suited for families, including family suites with large windows that offer lovely views. The family-friendly atmosphere extends to the helpful and accommodating staff, who ensure that families feel welcome and at ease.
While some aspects like the lounge area appear outdated, the hotel compensates with its strong points, such as a dedicated arcade with games that children love. The setup of rooms is well-suited for families, making it an ideal choice for a family holiday or a summer stay. Families can enjoy peace and quiet while also having the opportunity to gather and share memories in public areas that they like.
Additionally, the hotel's booking process is efficient and it is often chosen for its proximity to family members, contributing to a satisfying and enjoyable stay for all.
3 Star
Situated in a beautiful location with stunning views over the Bristol Channel, the Best Western Walton Park Hotel combines the charm of a bygone era with the practicality of a modern stay. The historic building, though showing signs of age with its tired and dated decor, retains its grandeur and appeal. Guests appreciate its antiquity and the pleasant, old-fashioned ambiance that speaks of its potential past splendor.
The staff are consistently noted for their friendliness and helpfulness, contributing positively to the overall experience. The garden terrace, offering superb views, adds a sense of calm and relaxation to guests' stays.
However, this three-star hotel is not without its criticisms. Reviews highlight that the decor is in need of updating and some areas show significant wear, which detracts from its potential. There are mentions of damp patches, outdated furniture and a general need for renovation. While guests enjoy a comfortable room and the tasty breakfast, facilities are described as standard and sometimes in need of repair, such as the lift not working.
In conclusion, the Best Western Walton Park Hotel provides a satisfactory stay with its retro charm and scenic location, ideal for a short stopover. It offers a decent level of service without the luxury of higher-rated establishments. A potential gem that with some investment in updates, could elevate its status significantly.
Business
The Best Western Walton Park Hotel offers a range of facilities and services tailored to business travelers. Conveniently located close to work, it's an ideal choice for those on short business trips or midweek stays. The hotel boasts efficient and well-equipped amenities, including a helpful business center and conference rooms ideal for meetings and luncheons. Business guests will find the conferencing facilities and services particularly accommodating, making it a suitable spot for both brief and extended stays. The hotel consistently proves to be a perfect choice for business personnel with its focus on convenience and functionality.
Dog Friendly
Best Western Walton Park Hotel is highly rated for its dog-friendly facilities, making it an ideal destination for travelers looking to bring their canine companions along. Many guests appreciated that the hotel welcomes pets with attentive staff ensuring that dogs are accommodated very well. Separate rooms for dining with pets are provided, which adds a layer of convenience for dog owners.
The hotel's pet-friendly policies include allowing dogs in bar areas, although some common areas are off-limits. Guests have noted that this establishment is perfect for a weekend getaway with pets, offering spacious accommodations specifically designed for dogs. The overall dog-friendly environment, coupled with the beautiful sea views, makes it a wonderful spot for dog owners.
However, there are a few points to be aware of. Some guests mentioned that dogs are not tolerated on dining tables and a pet fee is charged per night, which might be a consideration for budget-conscious travelers. Despite these minor drawbacks, the hotel's commitment to providing a pet-friendly stay is clear, making it a favored location for those traveling with dogs. Overall, the Best Western Walton Park Hotel stands out as a dog-friendly haven with beautiful views and dedicated pet services.
No, Best Western Walton Park Hotel doesn't have any pool.
No, a spa isn't available at Best Western Walton Park Hotel.
Yes, Best Western Walton Park Hotel welcomes dogs.
Yes, parking facilities are available at Best Western Walton Park Hotel.
No, Best Western Walton Park Hotel doesn't have a gym.