Sunnyside Inn and Suites
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Summary of reviewsSunnyside Inn and Suites is strategically located with convenient freeway access, offering easy reach to shopping centers, dining options, essential services and attractions like Mt. Talbert Nature Reserve. Guests appreciate the accessible location and reasonable pricing, making it a practical choice for both short and extended stays despite some concerns about the surrounding area's safety.
Breakfast at the hotel is a hit-or-miss experience. While some guests enjoy the complimentary coffee, yogurt, bagels and cereal, others find the options limited and inconsistent, stemming from issues related to construction or health precautions.
The rooms at Sunnyside Inn and Suites receive mixed feedback. Some guests highlight the spacious, clean and comfortable nature of the rooms, praising the friendly staff and the comfortable beds. However, cleanliness issues are prevalent with reports of dirty floors, stained sheets and musty smells. The older building and worn-out furnishings, coupled with noise from the nearby highway, detract from the overall experience. Potential guests might want to verify the current conditions due to ongoing renovations.
The staff generally receives positive remarks for their friendliness, helpfulness and welcoming demeanor. However, there are inconsistencies in service quality with some reviews noting instances of unprofessional behavior and slow response times from housekeeping and management.
The wifi service has received more negative than positive feedback with numerous complaints about connectivity issues and lack of clear information regarding access.
The pool, when open and well-maintained, is a pleasant feature appreciated by many guests. However, there have been issues with its availability and cleanliness with some guests encountering closures or maintenance problems during their stay.
The parking area is spacious and free, accommodating larger vehicles conveniently. However, significant safety concerns have been raised due to frequent incidents of car break-ins and the presence of homeless individuals, coupled with poor lighting.
Opinions on the beds are varied, ranging from descriptions of comfortable and cozy to hard, lumpy and squeaky, indicating a need for updates to ensure a more consistent sleeping experience.
The hotel faces challenges in providing accessibility for guests with disabilities due to the absence of an elevator and lack of adequate accessible features, leading to significant inconvenience for these guests.
Overall, Sunnyside Inn and Suites offers a strategically convenient location and reasonable pricing, suitable for various types of stays. However, potential guests should weigh their options carefully, particularly concerning cleanliness, service consistency, wifi reliability and security issues in the parking area.
Categories
Breakfast at the hotel is a hit-or-miss experience. While some guests enjoy the complimentary coffee, yogurt, bagels and cereal, others find the options limited and inconsistent, stemming from issues related to construction or health precautions.
The rooms at Sunnyside Inn and Suites receive mixed feedback. Some guests highlight the spacious, clean and comfortable nature of the rooms, praising the friendly staff and the comfortable beds. However, cleanliness issues are prevalent with reports of dirty floors, stained sheets and musty smells. The older building and worn-out furnishings, coupled with noise from the nearby highway, detract from the overall experience. Potential guests might want to verify the current conditions due to ongoing renovations.
The staff generally receives positive remarks for their friendliness, helpfulness and welcoming demeanor. However, there are inconsistencies in service quality with some reviews noting instances of unprofessional behavior and slow response times from housekeeping and management.
The wifi service has received more negative than positive feedback with numerous complaints about connectivity issues and lack of clear information regarding access.
The pool, when open and well-maintained, is a pleasant feature appreciated by many guests. However, there have been issues with its availability and cleanliness with some guests encountering closures or maintenance problems during their stay.
The parking area is spacious and free, accommodating larger vehicles conveniently. However, significant safety concerns have been raised due to frequent incidents of car break-ins and the presence of homeless individuals, coupled with poor lighting.
Opinions on the beds are varied, ranging from descriptions of comfortable and cozy to hard, lumpy and squeaky, indicating a need for updates to ensure a more consistent sleeping experience.
The hotel faces challenges in providing accessibility for guests with disabilities due to the absence of an elevator and lack of adequate accessible features, leading to significant inconvenience for these guests.
Overall, Sunnyside Inn and Suites offers a strategically convenient location and reasonable pricing, suitable for various types of stays. However, potential guests should weigh their options carefully, particularly concerning cleanliness, service consistency, wifi reliability and security issues in the parking area.
Accessible Motel
Offers ADA accessible rooms with spacious bathrooms. Their website is committed to accessibility guidelines and allows visitors to search for accessibility featured guest rooms.
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Motel with Outdoor Pool
Guest Reviews
Nestled in a prime location with convenient freeway access, Sunnyside Inn and Suites offers a strategic spot for travelers. The hotel's proximity to various amenities, including popular shopping centers like Clackamas Town Center, restaurants and essential services such as hospitals, makes it especially practical for guests with specific needs or events to attend. Many find it advantageous for its easy access to workplaces and attractions like the Mt. Talbert Nature Reserve. Despite concerns regarding the safety and ambiance of the surrounding area, the location remains a highlight for its accessibility to stores, dining options and major roads. Guests appreciate the reasonable pricing combined with the convenient locale, making it a viable choice for both short and extended stays.
The breakfast at Sunnyside Inn and Suites receives mixed reviews. While some guests appreciated that breakfast was included, others found the options to be quite limited. There were mentions of basic offerings like coffee, yogurt, bagels and cereal with some noting that the selection was minimal. Guests enjoyed the simple grab-and-go items such as coffee and tea and a few mentioned the breakfast was nice with good variety. On the downside, several reviews reported that breakfast was not available or not up to expectations, citing reasons like limited selection, early closing and even non-existence due to construction or COVID-19 precautions. Many guests expected more options and were disappointed with what was provided. Overall, the breakfast received positive remarks for being complementary and convenient, but it often fell short of guests' expectations in terms of variety and availability.
Sunnyside Inn and Suites offers a range of experiences with some guests highlighting the spacious and comfortable rooms, particularly praising the cleanliness and the arrangement when first entering. The property is located conveniently close to a highway, making it easily accessible for travelers. Guests have appreciated the friendly staff and the comfortable beds, which contributed to an overall pleasant stay for some.
However, many reviews pointed out several areas needing improvement. Numerous guests reported issues with cleanliness, mentioning dirty floors, stained sheets and musty smells. The condition of the building and the rooms were often described as old and in need of renovation with worn-out furnishings and damaged fixtures like bathroom doors, tiles and caulking. Lighting within the rooms was often criticized for being insufficiently dark.
Noise seems to be a significant concern too with the proximity to the highway resulting in disruptive sounds penetrating the rooms. Complaints were also made about smoke smells and other unpleasant odors. Some guests found the beds uncomfortable and noted issues with items like TV remotes, lamps and AC units not functioning properly.
There were also observations about poor exterior maintenance with limited seating options and grimy banisters and stairwells. For those seeking a comfortable, renovated room, it's advisable to verify the current conditions directly with the hotel before booking as there is ongoing renovation work.
Sunnyside Inn and Suites has garnered diverse opinions regarding their beds, highlighted in the recent guest reviews. While some visitors have appreciated the comfort provided, describing the beds as comfy, comfortable, nice and perfect, a significant number of guests have found their experiences less satisfactory. Many reviews state that the beds were notably uncomfortable with adjectives like hard, lumpy and squeaky frequently mentioned. Specific issues such as beds rolling around on hard floors, mattresses slumping or dipping in the middle and even descriptions of beds feeling like prison cells paint a vivid picture of varied comfort levels. Additionally, some guests noted the thinness of blankets and the inadequacy of general bed coverings, which might have contributed to their discomfort. While the cleanliness of the beds was highlighted positively by some, frequent feedback about old, hard and noisy mattresses suggests that an update might be necessary to ensure a more uniformly pleasant sleeping experience for future guests.
When considering a stay at Sunnyside Inn and Suites, be prepared for a mixed experience concerning cleanliness. Positive notes from guest reviews highlight that some guests found their rooms to be clean, comfortable and tidy. On occasion, guests mentioned having a quiet and clean environment, which can contribute to a pleasant stay.
However, there are substantial areas of concern that shouldn't be overlooked. Numerous guests reported issues with cleanliness, both inside and outside the rooms. Common complaints include dirty floors, bathrooms with mold and rooms that felt unclean or under construction. Guests have noticed dust, dirt and unpleasant odors, along with stained and unwashed towels. Exterior areas such as walkways and patios show signs of neglect with some reports citing filthy conditions and even human waste outside room doors.
While some rooms might meet basic cleanliness standards, the frequent and consistent reports of dirt and neglect suggest that potential guests should weigh their options carefully, especially if cleanliness is a top priority for their stay.
The staff at Sunnyside Inn and Suites receives a mix of reviews with many guests highlighting their pleasant experiences. Numerous travelers describe the front desk and other staff members as friendly, welcoming and extremely helpful. Guests appreciated the great customer service and the supportive and polite demeanor of many employees, who often went the extra mile to accommodate requests and solve issues.
However, there are several reports of negative interactions as well. Some guests encountered rude or unfriendly behavior, particularly from management and certain front desk staff. Issues such as slow response times from housekeeping, difficulty in communication between departments and noticeable absences of staff during certain times also crop up in the reviews. Additionally, instances of staff members smoking and engaging in unprofessional behavior such as using social media during work hours have been mentioned.
Overall, while many guests had positive and supportive interactions with the staff, there appears to be inconsistency in service quality across different shifts and roles, affecting the overall guest experience at the hotel.
The wifi experience at Sunnyside Inn and Suites received mixed feedback from guests. Some visitors noted that the wifi was good, but many others expressed dissatisfaction. Common issues included no wifi access, the internet constantly interrupting, the wifi not working at all and missing details about the wifi password or availability. Despite some positive mentions, a significant number of guests highlighted the lack of wifi options in the rooms and the absence of wifi information provided to customers.
The pool at Sunnyside Inn and Suites has garnered mixed reviews from guests. Positively, many have found the pool to be clean, well-maintained and featuring a great ambiance. Several guests have expressed their fondness for the pool, describing it as a quiet and nice spot, suitable for family use. However, there have been numerous concerns regarding the pool's availability and cleanliness. Some guests reported the pool being closed or not opening until late morning and there have been mentions of it being under construction or needing updates. Instances of the pool being dirty or cold have also been noted. Despite these issues, the pool remains an appreciated amenity when accessible and properly maintained.
Sunnyside Inn and Suites offers free and spacious parking that accommodates larger vehicles like U-Haul trucks, making it easy for guests to find and park their cars. Several reviews highlight the convenience of the available parking spaces. Despite the availability of parking and its proximity to the rooms, there are some significant concerns. Guests have noted frequent issues with the presence of homeless people, which raises safety concerns. Incidents such as car break-ins and theft of catalytic converters have been reported, suggesting that the parking lot is not secure. Additionally, the parking area is described as poorly lit, which may contribute to the feeling of insecurity. There have also been mentions of the lot becoming a hangout for transient individuals and police presence being necessary at night. While the parking is generally accessible with no added charges in most cases, the overall security and safety of the parking facility remain serious issues for potential visitors.
Sunnyside Inn and Suites faces significant challenges in terms of accessibility for guests with disabilities. The absence of an elevator creates difficulties for guests with mobility issues or those who need to carry luggage up to higher floors. Many reviews highlighted the importance of requesting a ground-level room due to medical conditions, as climbing stairs poses a significant barrier. Guests with disabilities, including families with young children, found the lack of accessible features to be a considerable inconvenience. While some amenities like accessible shower facilities are available, overall, the hotel's infrastructure does not adequately support those requiring handicap-friendly environments.
The outdoor pool at Sunnyside Inn and Suites receives praise for being clean and well maintained. Guests appreciate its availability without restrictions on capacity, enabling everyone to enjoy it freely. However, there are mixed experiences regarding its accessibility. Some guests noted the pool was not open during their stay with reasons ranging from construction and chlorine level issues to general maintenance. A few reviews also mentioned the lack of pool towels and instances when the pool appeared dirty or unskimmed. Despite these occasional setbacks, when operational, the pool offers a pleasant experience for guests.
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Location
Breakfast
Rooms
However, many reviews pointed out several areas needing improvement. Numerous guests reported issues with cleanliness, mentioning dirty floors, stained sheets and musty smells. The condition of the building and the rooms were often described as old and in need of renovation with worn-out furnishings and damaged fixtures like bathroom doors, tiles and caulking. Lighting within the rooms was often criticized for being insufficiently dark.
Noise seems to be a significant concern too with the proximity to the highway resulting in disruptive sounds penetrating the rooms. Complaints were also made about smoke smells and other unpleasant odors. Some guests found the beds uncomfortable and noted issues with items like TV remotes, lamps and AC units not functioning properly.
There were also observations about poor exterior maintenance with limited seating options and grimy banisters and stairwells. For those seeking a comfortable, renovated room, it's advisable to verify the current conditions directly with the hotel before booking as there is ongoing renovation work.
Beds
Cleanliness
However, there are substantial areas of concern that shouldn't be overlooked. Numerous guests reported issues with cleanliness, both inside and outside the rooms. Common complaints include dirty floors, bathrooms with mold and rooms that felt unclean or under construction. Guests have noticed dust, dirt and unpleasant odors, along with stained and unwashed towels. Exterior areas such as walkways and patios show signs of neglect with some reports citing filthy conditions and even human waste outside room doors.
While some rooms might meet basic cleanliness standards, the frequent and consistent reports of dirt and neglect suggest that potential guests should weigh their options carefully, especially if cleanliness is a top priority for their stay.
Staff
However, there are several reports of negative interactions as well. Some guests encountered rude or unfriendly behavior, particularly from management and certain front desk staff. Issues such as slow response times from housekeeping, difficulty in communication between departments and noticeable absences of staff during certain times also crop up in the reviews. Additionally, instances of staff members smoking and engaging in unprofessional behavior such as using social media during work hours have been mentioned.
Overall, while many guests had positive and supportive interactions with the staff, there appears to be inconsistency in service quality across different shifts and roles, affecting the overall guest experience at the hotel.
Wi-Fi
Pool
Parking
Accessible
Outdoor Pool
Yes, Sunnyside Inn and Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sunnyside Inn and Suites.
No, Sunnyside Inn and Suites doesn't allow dogs.
Yes, parking facilities are available at Sunnyside Inn and Suites.
No, Sunnyside Inn and Suites doesn't have a gym.
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