Grupoandria El Claustre de Ciutadella - HOSPEDERIA
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Summary of reviewsGrupoandria El Claustre de Ciutadella - HOSPEDERIA is highly praised for its remarkable location in the heart of Ciutadella's old town. It offers a unique and tranquil cloister setting that allows guests to immerse themselves in the city's vibrant atmosphere while enjoying peace and quiet. The hotel's central position makes it convenient for exploring nearby restaurants, shops and the port. The building's historic charm coupled with comfortable amenities contributes to an overall positive experience.
Guests appreciate the cleanliness of the rooms and common areas, consistently highlighting the attentive and friendly cleaning staff who maintain immaculate conditions. The daily service, including bed-making and towel replacement, adds to the sense of comfort. The hotel’s charming ambiance and pristine setting are appealing, as evidenced by numerous positive reviews.
However, several areas for improvement have been pointed out. The absence of a structured breakfast service and the limited breakfast amenities leave some guests wanting more. Despite a modest breakfast area equipped for self-preparation, the lack of basic necessities like cutlery and plates is often noted. Moreover, the rooms, though clean and equipped with essentials, can be uncomfortable due to the lack of air conditioning and the hardness of the beds. Noise disturbances from the market and street, coupled with poor soundproofing, affect sleep quality.
The staff receives mixed reviews with many guests commending their friendliness and professionalism. The cleaning staff, in particular, are praised for their kindness and attentiveness. However, a significant number of guests report issues with the reception, noting an absence of reception staff and difficulties during check-in and check-out. Additionally, the Wi-Fi service is often described as inadequate with many guests experiencing difficulties in accessing the internet in their rooms.
In conclusion, Grupoandria El Claustre de Ciutadella - HOSPEDERIA offers a charming and clean stay with an exceptional location that’s perfect for exploring Ciutadella. While there are areas needing improvement, particularly in room amenities and staff presence, the historic charm and central convenience make it a recommended choice for travelers.
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Guests appreciate the cleanliness of the rooms and common areas, consistently highlighting the attentive and friendly cleaning staff who maintain immaculate conditions. The daily service, including bed-making and towel replacement, adds to the sense of comfort. The hotel’s charming ambiance and pristine setting are appealing, as evidenced by numerous positive reviews.
However, several areas for improvement have been pointed out. The absence of a structured breakfast service and the limited breakfast amenities leave some guests wanting more. Despite a modest breakfast area equipped for self-preparation, the lack of basic necessities like cutlery and plates is often noted. Moreover, the rooms, though clean and equipped with essentials, can be uncomfortable due to the lack of air conditioning and the hardness of the beds. Noise disturbances from the market and street, coupled with poor soundproofing, affect sleep quality.
The staff receives mixed reviews with many guests commending their friendliness and professionalism. The cleaning staff, in particular, are praised for their kindness and attentiveness. However, a significant number of guests report issues with the reception, noting an absence of reception staff and difficulties during check-in and check-out. Additionally, the Wi-Fi service is often described as inadequate with many guests experiencing difficulties in accessing the internet in their rooms.
In conclusion, Grupoandria El Claustre de Ciutadella - HOSPEDERIA offers a charming and clean stay with an exceptional location that’s perfect for exploring Ciutadella. While there are areas needing improvement, particularly in room amenities and staff presence, the historic charm and central convenience make it a recommended choice for travelers.
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Guest Reviews
Grupoandria El Claustre de Ciutadella provides a remarkable stay with its central and historic location. Nestled right in the heart of Ciutadella's old town, this hotel is perfectly positioned for guests who want to immerse themselves in the city's vibrant atmosphere. The property boasts a stunning and unique cloister setting, which offers a peaceful retreat despite its centrality. Guests frequently highlight the exceptional tranquility and cleanliness of the establishment. Staying here means being just a stone's throw away from bustling restaurants, shops and the port, making it incredibly convenient for exploring the area. The beautiful and atmospheric building, coupled with the comfortable amenities, makes it a highly recommended choice for travelers seeking both charm and practicality.
Guests' reviews of Grupoandria El Claustre de Ciutadella reveal a shared sentiment about the absence of a traditional breakfast service. Although there is no included breakfast, the hotel does offer a modest breakfast area equipped with practical amenities such as a fridge, coffee maker, toaster and kettle. This setup allows guests to prepare their own meals if desired, a useful feature, especially with a convenient living room and patio area available for dining.
Despite these provisions, the breakfast room and catering facilities draw criticism for their lack of basic necessities like mugs, plates, cutlery and napkins. The overall setup could benefit from better stocking and attention to detail. On a positive note, daily cleaning service, including bed-making and towel replacement, adds a touch of hotel-like comfort to the experience.
For those looking to explore local flavors, there are many cafés and pastry shops nearby offering various breakfast options. Guests appreciate the unique experience of staying in a functional monastery, although improvements such as better check-in procedures and the addition of air conditioning in rooms could enhance overall comfort.
Grupoandria El Claustre de Ciutadella - HOSPEDERIA offers a mixed experience for its guests, balancing some commendable aspects with certain areas needing improvement. The rooms and facilities are notably clean, providing essentials like towels and toiletries. Rooms are generally simple and functional, equipped with necessary amenities such as a small bathroom, shower gel, shampoo and even a coffee machine in each room. Guests appreciated the views with some rooms offering scenic sights of the surrounding area.
Despite these positives, the accommodations come with their share of challenges. A recurring issue is the lack of air conditioning, making rooms uncomfortably warm, especially at night. While fans are available, they tend to be noisy and sometimes ineffective. Many guests found the beds hard and the pillows too low, affecting sleep quality. Noise can also be a disturbance, particularly in rooms facing the market or those with thin walls.
Additional concerns include outdated room decor, poorly fitting doors and minor maintenance issues like broken fans and shower holders. Though the bathrooms are functional, some are small and have limited natural light. Overall, while the hospederia offers a charming building and clean rooms, some aspects like room temperature and bed comfort could benefit from improvement.
The beds at Grupoandria El Claustre de Ciutadella - HOSPEDERIA receive mixed feedback from guests. Many reviewers describe the mattresses as very hard with some comparing them to sleeping on the floor or rocks. There are also comments about small, narrow beds that add to the discomfort. Some guests mention that the mattresses have lumps or creak during the night. On the other hand, a handful of reviews note that the beds were comfortable or super comfortable, particularly for those who prefer a firmer mattress. While there are occasional mentions of beds and pillows being of good quality, the overall consensus suggests that the bed comfort could significantly be improved for a better night's sleep.
Nestled in a historic building right in the heart of the city, Grupoandria El Claustre de Ciutadella - HOSPEDERIA impresses with its exceptional cleanliness and charming ambiance. Guests consistently praised the immaculate condition of the rooms and facilities, highlighting the daily service that ensures beds are made and fresh towels and toiletries are provided regularly. The attentive and friendly cleaning staff further enhances the experience, contributing to the overall sense of cleanliness and care.
The hotel's central location adds to its appeal, making it an ideal spot for exploring the city. Despite being in a bustling area, it manages to offer a tranquil and quiet environment. Common areas, including a kitchen and a terrace with stunning views of the cloister, are well-maintained and add to the guest comfort.
While the accommodations are described as simple and austere, the impeccable cleanliness and excellent service make it a highly recommended choice for travelers. The combination of a pristine setting, historic charm and a superb location ensures a comfortable and pleasant stay for all guests.
The guest reviews of Grupoandria El Claustre de Ciutadella - HOSPEDERIA paint a mixed picture of the hotel's staffing situation. Numerous reviewers highlighted the friendliness, politeness and professionalism of the staff they interacted with, particularly praising the cleaning staff for their kindness and attentive nature. Guests mentioned the staff as helpful, very responsive, super friendly and courteous, making some travelers feel well taken care of during their stay.
However, a substantial number of reviews noted the absence of reception staff, leading to difficulties with checking in and out. Guests frequently commented on the lack of personnel at the reception during their arrival and the necessity to contact staff via phone. Some expressed dissatisfaction with the impersonal nature of interactions, as well as the occasional unfriendly demeanor of the staff they encountered.
While the encountered staff are kind and committed to their duties, particularly the cleaning team, the hotel's overall lack of a reliable reception presence led to logistical challenges and frustrations for several guests.
Guests have consistently noted issues with the Wi-Fi at Grupoandria El Claustre de Ciutadella - HOSPEDERIA. The most common complaint is that the Wi-Fi does not reach the rooms, making it necessary to use the internet from specific spots like the hallway couch. Some guests reported that the router was off, resulting in no Wi-Fi connection at all. Overall, the Wi-Fi was often described as not strong enough or simply not working, highlighting a significant area for improvement at the hotel.
Grupoandria El Claustre de Ciutadella - HOSPEDERIA, located conveniently near the vibrant nightlife of Ciutadella, offers guests a mixed experience when it comes to evening peace and quiet. While the hotel provides an impeccable location with easy access to a lively market and an array of restaurants and bars, the night-time noise levels can be quite disruptive. Guests have frequently noted the constant hum of nearby generators, market activities and general street noise which seeps into the rooms due to poor soundproofing. Earplugs are highly recommended for light sleepers as noise from neighboring rooms and bustling hallways may also contribute to a lack of quiet. Despite these challenges, those who revel in the dynamic night scene may find a unique charm in the hotel's surroundings with music from local shows adding to an authentic Ciutadella experience.
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Location
Breakfast
Despite these provisions, the breakfast room and catering facilities draw criticism for their lack of basic necessities like mugs, plates, cutlery and napkins. The overall setup could benefit from better stocking and attention to detail. On a positive note, daily cleaning service, including bed-making and towel replacement, adds a touch of hotel-like comfort to the experience.
For those looking to explore local flavors, there are many cafés and pastry shops nearby offering various breakfast options. Guests appreciate the unique experience of staying in a functional monastery, although improvements such as better check-in procedures and the addition of air conditioning in rooms could enhance overall comfort.
Rooms
Despite these positives, the accommodations come with their share of challenges. A recurring issue is the lack of air conditioning, making rooms uncomfortably warm, especially at night. While fans are available, they tend to be noisy and sometimes ineffective. Many guests found the beds hard and the pillows too low, affecting sleep quality. Noise can also be a disturbance, particularly in rooms facing the market or those with thin walls.
Additional concerns include outdated room decor, poorly fitting doors and minor maintenance issues like broken fans and shower holders. Though the bathrooms are functional, some are small and have limited natural light. Overall, while the hospederia offers a charming building and clean rooms, some aspects like room temperature and bed comfort could benefit from improvement.
Beds
Cleanliness
The hotel's central location adds to its appeal, making it an ideal spot for exploring the city. Despite being in a bustling area, it manages to offer a tranquil and quiet environment. Common areas, including a kitchen and a terrace with stunning views of the cloister, are well-maintained and add to the guest comfort.
While the accommodations are described as simple and austere, the impeccable cleanliness and excellent service make it a highly recommended choice for travelers. The combination of a pristine setting, historic charm and a superb location ensures a comfortable and pleasant stay for all guests.
Staff
However, a substantial number of reviews noted the absence of reception staff, leading to difficulties with checking in and out. Guests frequently commented on the lack of personnel at the reception during their arrival and the necessity to contact staff via phone. Some expressed dissatisfaction with the impersonal nature of interactions, as well as the occasional unfriendly demeanor of the staff they encountered.
While the encountered staff are kind and committed to their duties, particularly the cleaning team, the hotel's overall lack of a reliable reception presence led to logistical challenges and frustrations for several guests.
Wi-Fi
Nightlife
No, Grupoandria El Claustre de Ciutadella - HOSPEDERIA doesn't have any pool.
No, a spa isn't available at Grupoandria El Claustre de Ciutadella - HOSPEDERIA.
No, Grupoandria El Claustre de Ciutadella - HOSPEDERIA doesn't allow dogs.
No, parking facilities aren't available at Grupoandria El Claustre de Ciutadella - HOSPEDERIA.
No, Grupoandria El Claustre de Ciutadella - HOSPEDERIA doesn't have a gym.
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