Fiesta Inn & Loft Ciudad del Carmen
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Fiesta Inn & Loft Ciudad del Carmen offers a generally positive experience with several notable highlights based on guest reviews. Its prime location is a significant asset, offering convenient access to major roads, the airport and the city's bridge. The proximity to a small beach promenade adds a touch of serenity, while the vantage point provides delightful ocean views. The balance between a tranquil environment and easy accessibility to city points of interest makes it an appealing choice for both leisure and business travelers.
The breakfast buffet receives high praise for its variety and delicious offerings with the inclusion often being seen as a convenient perk. Friendly and attentive staff further elevate the dining experience, though some minor areas for improvement around cost and occasional lapses in food quality were noted. Dinner experiences are more mixed, commending the staff's friendliness and some quality dishes but pointing out inconsistencies in food preparation, variety and management.
Rooms are generally lauded for their spaciousness, comfort and modern amenities. Cleanliness is notably appreciated, although some guests have reported maintenance issues such as non-functional toilets and small bathroom spaces. Despite these maintenance setbacks, the overall sentiment points to a comfortable and aesthetically pleasing accommodation.
Cleanliness throughout the hotel draws mixed reviews with many guests acknowledging the general cleanliness and commendable efforts by the staff. However, lapses in high-use areas like the gym, pool and hallways, along with specific complaints about the bathrooms, suggest a need for improved consistency.
The staff at Fiesta Inn & Loft Ciudad del Carmen is frequently highlighted as one of its strongest attributes. Guests consistently compliment their friendliness, helpfulness and attentiveness across various roles, from the reception to the maintenance teams. Despite a few minor efficiency issues, the overwhelmingly positive feedback on staff performance significantly enhances the hotel’s welcoming atmosphere.
Free wifi is largely seen as reliable and fast, though there are occasional remarks about connectivity issues or limited access to common areas. The pool, especially the rooftop one, receives mixed reviews; while its design and views are appreciated, maintenance issues and cleanliness concerns are frequently mentioned.
Parking is convenient yet has some lighting and maintenance downsides. Guests are particularly pleased with the comfort of the beds, often described as exceptionally comfortable, contributing to restful nights. Despite some minor issues, the four-star quality of the hotel aligns with guests' expectations, especially for business travelers who benefit from its strategic location, comprehensive facilities and supportive staff.
In summary, Fiesta Inn & Loft Ciudad del Carmen provides a satisfying stay characterized by a prime location, comfortable rooms, commendable breakfast and a friendly and attentive staff, making it an appealing option for various travelers while addressing certain areas could significantly enhance the overall guest experience.
Categories
The breakfast buffet receives high praise for its variety and delicious offerings with the inclusion often being seen as a convenient perk. Friendly and attentive staff further elevate the dining experience, though some minor areas for improvement around cost and occasional lapses in food quality were noted. Dinner experiences are more mixed, commending the staff's friendliness and some quality dishes but pointing out inconsistencies in food preparation, variety and management.
Rooms are generally lauded for their spaciousness, comfort and modern amenities. Cleanliness is notably appreciated, although some guests have reported maintenance issues such as non-functional toilets and small bathroom spaces. Despite these maintenance setbacks, the overall sentiment points to a comfortable and aesthetically pleasing accommodation.
Cleanliness throughout the hotel draws mixed reviews with many guests acknowledging the general cleanliness and commendable efforts by the staff. However, lapses in high-use areas like the gym, pool and hallways, along with specific complaints about the bathrooms, suggest a need for improved consistency.
The staff at Fiesta Inn & Loft Ciudad del Carmen is frequently highlighted as one of its strongest attributes. Guests consistently compliment their friendliness, helpfulness and attentiveness across various roles, from the reception to the maintenance teams. Despite a few minor efficiency issues, the overwhelmingly positive feedback on staff performance significantly enhances the hotel’s welcoming atmosphere.
Free wifi is largely seen as reliable and fast, though there are occasional remarks about connectivity issues or limited access to common areas. The pool, especially the rooftop one, receives mixed reviews; while its design and views are appreciated, maintenance issues and cleanliness concerns are frequently mentioned.
Parking is convenient yet has some lighting and maintenance downsides. Guests are particularly pleased with the comfort of the beds, often described as exceptionally comfortable, contributing to restful nights. Despite some minor issues, the four-star quality of the hotel aligns with guests' expectations, especially for business travelers who benefit from its strategic location, comprehensive facilities and supportive staff.
In summary, Fiesta Inn & Loft Ciudad del Carmen provides a satisfying stay characterized by a prime location, comfortable rooms, commendable breakfast and a friendly and attentive staff, making it an appealing option for various travelers while addressing certain areas could significantly enhance the overall guest experience.
Family Friendly Hotel
Known for its kid-friendly amenities, this hotel provides both indoor and outdoor swimming pools, including a notable rooftop pool. It offers family rooms and on-site dining options, catering well to families seeking recreational facilities.
Hotel with Parking
This hotel offers free private parking. It also includes an outdoor swimming pool and a terrace for guests to enjoy.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Fiesta Inn & Loft Ciudad del Carmen boasts a prime location that consistently receives praise from its guests. The hotel is perfectly situated, offering quick access for those arriving in or departing from the city. Its proximity to essential roads and the bridge makes it an excellent choice for travelers passing through. Guests appreciate its convenient access to the highway and main roads, which allows for effortless check-in and check-out.
The hotel's vantage point provides a delightful ocean view, adding an element of serenity to the stay. While it's slightly outside the bustling city center, this positioning ensures a quieter environment without being too remote. This balance makes for a relaxing yet accessible experience with some points of interest and a small beach promenade within walking distance.
For those on business or attending courses at CENC, the location is strategically beneficial. The hotel's cleanliness, attentive staff and quality facilities are additional highlights frequently mentioned alongside the commendable location.
Despite some minor critiques about narrow parking access and being a bit far from downtown and shopping malls, the overall sentiment is that of satisfaction with the location. The ease of accessing nearby restaurants and the historical center by a short drive further enhances its appeal. In summary, Fiesta Inn & Loft Ciudad del Carmen's location stands out as a significant asset, ensuring convenience, comfort and a pleasant view for its guests.
Guests at the Fiesta Inn & Loft Ciudad del Carmen have generally praised the hotel's breakfast offerings. Many have noted that the breakfast is both varied and delicious with some specifically mentioning the quality and completeness of the buffet. The inclusion of breakfast in the room rate is often highlighted as a convenient perk with several guests appreciating the range of options available. Additionally, the service provided by the breakfast staff has been frequently commended for its friendliness and excellence, contributing to an overall positive dining experience.
However, a few guests have pointed out areas for improvement, such as the buffet being somewhat expensive if not included in the room rate and occasional lapses in food quality and variety such as missing items like eggs and bread. Despite these discrepancies, the consensus leans towards a satisfying and enjoyable breakfast experience that stands out among similar accommodations in the area.
Fiesta Inn & Loft Ciudad del Carmen's dining experience presents a mixed bag of feedback. On the bright side, diners commend the friendliness of the staff, particularly highlighting the excellent service from a server named Joselin. Guests appreciate the convenience of the on-site restaurant and note that both the buffet breakfast and dinner are extensive and high-quality with several dishes receiving praise for their good taste.
However, significant areas for improvement are apparent. Complaints about the food quality, such as bland coffee, bad-tasting pancakes and cold meals, are frequent. The restaurant struggles with consistency, often omitting ingredients and providing the wrong or sparse dishes, as evidenced by instances like a plain burger served instead of a Tex-Mex one. Prices are also criticized for being too high relative to the quality and preparation of the food.
Moreover, the restaurant seems to face operational challenges. Issues like not having half the menu items, lack of coordination and insufficient staff during peak times suggest management problems. The ambiance has also been compared unfavorably to a waiting hall, indicating a lack of charm. And for those with dietary preferences, the menu's limited variety and absence of vegetarian options are notable drawbacks.
In summary, while the service from the staff stands out positively, the dining experience at Fiesta Inn & Loft Ciudad del Carmen suffers from significant issues in food quality, menu variety and overall restaurant management.
The reviews for Fiesta Inn & Loft Ciudad del Carmen highlight the hotel's spacious and comfortable rooms as a significant positive aspect. Guests frequently described the rooms as clean, modern and well-equipped with several noting the beautiful views offered. Many appreciated the good size and design of the rooms with ample space to work and relax. Positive remarks also mentioned the pleasant and courteous staff, enhancing the overall experience. The bed comfort and daily room cleaning were well-received by many guests.
However, several issues with room features were also noted. Maintenance seems to be a recurring concern with reports of non-functional toilets, broken beds and showers needing repairs. The bathrooms were frequently described as small and having unpleasant odors with some guests experiencing difficulty in closing doors or finding amenities missing. A few reviews pointed out issues with the air conditioning and room cleanliness, mentioning stains and humidity.
While the hotel appears to offer good value for the quality of the rooms, ensuring consistent maintenance and cleanliness would significantly enhance the guest experience.
Fiesta Inn & Loft Ciudad del Carmen receives high praise for its beds from numerous guests with many highlighting their comfort as a standout feature. The beds are frequently described as very comfortable, super comfortable and even delicious. Guests also appreciate the soft and large mattresses, emphasizing that the bedding quality, including pillows and mattress covers, meets excellent standards. The rooms themselves are noted for their comfort, offering peaceful and spacious environments that contribute to a pleasant stay. While there are some mentions of issues such as broken beds and minor cleanliness concerns, the overwhelming consensus is that the hotel provides an extremely comfortable sleeping experience, ensuring restful nights for its visitors.
Fiesta Inn & Loft Ciudad del Carmen receives mixed reviews regarding its cleanliness. On the positive side, numerous guests compliment the hotel for its overall clean and modern environment. They highlight the clean rooms and comfortable beds, noting that the cleaning service is generally reliable and first-class. The staff is also frequently praised for being very attentive and maintaining clean facilities.
However, there are significant cleanliness issues that detract from the experience. Reports of dirty windows, hallways and floors are common, along with specific complaints about the pool area being notably dirty and neglected. Bathrooms are a frequent point of contention with guests mentioning mold, unpleasant odors and maintenance issues like broken fixtures and inadequate cleaning.
While some guests enjoyed clean and secure accommodations, others pointed out lapses in room maintenance, such as torn sheets and stained bathroom areas. The overall impression suggests that while the hotel has the potential for cleanliness and comfort, there are inconsistencies that need addressing, especially in high-use areas like the gym, pool and hallways.
The Fiesta Inn & Loft Ciudad del Carmen boasts an overwhelmingly positive reputation for its staff, characterized by their friendliness, helpfulness and attentiveness. Numerous reviews commend the team for being exceptionally accommodating and kind, ensuring a warm and inviting atmosphere for guests. The reception staff, in particular, is highlighted for their helpfulness and efficiency, although a few guests mentioned that check-in times could be improved.
The hotel's customer service stands out with many guests praising the excellent service they received. The waitstaff and maintenance teams are also frequently mentioned for their politeness and proficiency, contributing significantly to a pleasant stay. The breakfast buffet staff and reception employees are noted for their consistent friendliness and attentiveness.
However, a few reviews pointed out areas needing improvement, such as occasional lapses in reception efficiency and instances of staff indifference. Despite these minor issues, the majority of guest feedback reflects a high standard of service with staff going above and beyond to enhance the guest experience.
Overall, Fiesta Inn & Loft Ciudad del Carmen is well-regarded for its exceptional staff, who are instrumental in creating a friendly and welcoming environment.
Guests' reviews of Fiesta Inn & Loft Ciudad del Carmen generally reflect a positive experience with the hotel's wifi. Many guests appreciated the good and reliable internet connection with several highlighting the wifi's speed and reliability as super fast. Some noted that the internet worked without problems and provided a decent speed. However, there were a few mentions of the wifi being very weak or not staying connected consistently. Additionally, some guests pointed out that wifi may only be available in common areas and raised concerns about not receiving the wifi password or being unaware of the free wifi service. Overall, the internet connection at this hotel is largely viewed favorably, but experiences can vary slightly.
The pool area at Fiesta Inn & Loft Ciudad del Carmen has mixed reviews with some guests appreciating its beautiful rooftop setting and pleasant ambiance. Others compliment the pool's appearance and the wonderful views it offers. However, numerous reviewers note significant maintenance issues, describing the pool as dirty, outdated and often non-functional. Complaints include water not being clean, broken chairs and a generally neglected state. Some guests experienced cockroaches and small animals around the pool area. Additionally, periods of closure and maintenance have rendered the pool inaccessible to many. Despite its lovely design, the pool requires significant upkeep to meet the expectations of all guests.
While Fiesta Inn & Loft Ciudad del Carmen offers a parking lot, guests have mixed feelings about it. Many appreciate that parking is available and find it to be ample and conveniently located right in front of the hotel. However, several guests noted issues with the parking area being poorly lit and confusing. The parking lot's condition has also been described as neglected and dark with some guests finding it far from their needs. Despite these drawbacks, the presence of a dedicated parking area is a useful amenity for those traveling by car.
Fiesta Inn & Loft Ciudad del Carmen exudes the ambiance and service of a four-star hotel, aligning with expectations for this category. The beds, particularly the queen options, offer a reasonable quality that contributes to a comfortable stay. The hotel manages to maintain good standards and consistent four-star quality, including support for taxi drivers and other services. However, there are some areas where the hotel falls short, such as in maintenance and overall experience, which may detract from the typical four-star benchmark. Despite these issues, everything generally operates smoothly, providing a satisfactory experience without major highlights.
Fiesta Inn & Loft Ciudad del Carmen stands out as a commendable choice for business travelers. The hotel is tailored to meet the needs of work travelers, offering facilities that cater specifically to business needs. Guests appreciate the complete breakfast buffet that not only provides a delicious start to the day but also includes hot options, adding to the overall value for money. The hotel's staff is noted for providing professional support, particularly with taxi reservations, making transit and local travel hassle-free.
The rooms are deemed sufficient for work purposes, making it a practical option for those attending courses at CENC or needing a quick, service-oriented stay. While it's not characterized as a modern business hotel and some maintenance issues have been noted, the high quality-price ratio and the proximity to business hubs make it a reliable choice. However, it's worth noting the absence of luggage assistance and some concerns over the service quality relative to its price point. Despite these caveats, the hotel remains a strong contender for those seeking convenience and practicality on their business trips.
At the Fiesta Inn & Loft Ciudad del Carmen, the rooftop pool appears to be a mixed experience according to guest reviews. Generally, several guests found the rooftop pool to be quite beautiful and often referred to it as nice. Additionally, the rooftop terrace itself has been described as excellent, making it a noteworthy feature of the hotel.
However, some issues have been noted by visitors. The rooftop pool has had instances of not being operational, dirty and outdated. Guests also pointed out that the area was smaller than anticipated and lacked amenities such as a bar, hammocks and even towels. There were also remarks about the pool area being in a state of disrepair with issues like non-functional lights and misleading advertising photos.
While there are definite highlights to the rooftop pool at Fiesta Inn & Loft Ciudad del Carmen, potential guests might want to inquire about its current condition and availability before booking.
Location Show Map
Location
The hotel's vantage point provides a delightful ocean view, adding an element of serenity to the stay. While it's slightly outside the bustling city center, this positioning ensures a quieter environment without being too remote. This balance makes for a relaxing yet accessible experience with some points of interest and a small beach promenade within walking distance.
For those on business or attending courses at CENC, the location is strategically beneficial. The hotel's cleanliness, attentive staff and quality facilities are additional highlights frequently mentioned alongside the commendable location.
Despite some minor critiques about narrow parking access and being a bit far from downtown and shopping malls, the overall sentiment is that of satisfaction with the location. The ease of accessing nearby restaurants and the historical center by a short drive further enhances its appeal. In summary, Fiesta Inn & Loft Ciudad del Carmen's location stands out as a significant asset, ensuring convenience, comfort and a pleasant view for its guests.
Breakfast
However, a few guests have pointed out areas for improvement, such as the buffet being somewhat expensive if not included in the room rate and occasional lapses in food quality and variety such as missing items like eggs and bread. Despite these discrepancies, the consensus leans towards a satisfying and enjoyable breakfast experience that stands out among similar accommodations in the area.
Dinner
However, significant areas for improvement are apparent. Complaints about the food quality, such as bland coffee, bad-tasting pancakes and cold meals, are frequent. The restaurant struggles with consistency, often omitting ingredients and providing the wrong or sparse dishes, as evidenced by instances like a plain burger served instead of a Tex-Mex one. Prices are also criticized for being too high relative to the quality and preparation of the food.
Moreover, the restaurant seems to face operational challenges. Issues like not having half the menu items, lack of coordination and insufficient staff during peak times suggest management problems. The ambiance has also been compared unfavorably to a waiting hall, indicating a lack of charm. And for those with dietary preferences, the menu's limited variety and absence of vegetarian options are notable drawbacks.
In summary, while the service from the staff stands out positively, the dining experience at Fiesta Inn & Loft Ciudad del Carmen suffers from significant issues in food quality, menu variety and overall restaurant management.
Rooms
However, several issues with room features were also noted. Maintenance seems to be a recurring concern with reports of non-functional toilets, broken beds and showers needing repairs. The bathrooms were frequently described as small and having unpleasant odors with some guests experiencing difficulty in closing doors or finding amenities missing. A few reviews pointed out issues with the air conditioning and room cleanliness, mentioning stains and humidity.
While the hotel appears to offer good value for the quality of the rooms, ensuring consistent maintenance and cleanliness would significantly enhance the guest experience.
Beds
Cleanliness
However, there are significant cleanliness issues that detract from the experience. Reports of dirty windows, hallways and floors are common, along with specific complaints about the pool area being notably dirty and neglected. Bathrooms are a frequent point of contention with guests mentioning mold, unpleasant odors and maintenance issues like broken fixtures and inadequate cleaning.
While some guests enjoyed clean and secure accommodations, others pointed out lapses in room maintenance, such as torn sheets and stained bathroom areas. The overall impression suggests that while the hotel has the potential for cleanliness and comfort, there are inconsistencies that need addressing, especially in high-use areas like the gym, pool and hallways.
Staff
The hotel's customer service stands out with many guests praising the excellent service they received. The waitstaff and maintenance teams are also frequently mentioned for their politeness and proficiency, contributing significantly to a pleasant stay. The breakfast buffet staff and reception employees are noted for their consistent friendliness and attentiveness.
However, a few reviews pointed out areas needing improvement, such as occasional lapses in reception efficiency and instances of staff indifference. Despite these minor issues, the majority of guest feedback reflects a high standard of service with staff going above and beyond to enhance the guest experience.
Overall, Fiesta Inn & Loft Ciudad del Carmen is well-regarded for its exceptional staff, who are instrumental in creating a friendly and welcoming environment.
Wi-Fi
Pool
Parking
4 Star
Business
The rooms are deemed sufficient for work purposes, making it a practical option for those attending courses at CENC or needing a quick, service-oriented stay. While it's not characterized as a modern business hotel and some maintenance issues have been noted, the high quality-price ratio and the proximity to business hubs make it a reliable choice. However, it's worth noting the absence of luggage assistance and some concerns over the service quality relative to its price point. Despite these caveats, the hotel remains a strong contender for those seeking convenience and practicality on their business trips.
Rooftop Pool
However, some issues have been noted by visitors. The rooftop pool has had instances of not being operational, dirty and outdated. Guests also pointed out that the area was smaller than anticipated and lacked amenities such as a bar, hammocks and even towels. There were also remarks about the pool area being in a state of disrepair with issues like non-functional lights and misleading advertising photos.
While there are definite highlights to the rooftop pool at Fiesta Inn & Loft Ciudad del Carmen, potential guests might want to inquire about its current condition and availability before booking.
Yes, Fiesta Inn & Loft Ciudad del Carmen has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Fiesta Inn & Loft Ciudad del Carmen.
No, Fiesta Inn & Loft Ciudad del Carmen doesn't allow dogs.
Yes, parking facilities are available at Fiesta Inn & Loft Ciudad del Carmen.
No, Fiesta Inn & Loft Ciudad del Carmen doesn't have a gym.
Location Show Map
More Options
