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Summary of reviewsHotel Santa Cecilia in Ciudad Real boasts a host of positive attributes that contribute to a generally favorable guest experience. The hotel’s prime location near the city center is a standout feature, allowing easy access to popular attractions like Plaza Mayor, the Cathedral and various shops and restaurants, all while providing a quiet and comfortable atmosphere. This central positioning is a significant draw for those looking to explore the vibrant local life without needing a car.
Guests commend the hotel for its room quality with spacious, clean and comfortable accommodations that are well-suited for families and business travelers. The rooms are often highlighted for their ample space and good amenities, including balconies and terraces. Although some aspects such as the bathrooms and decor might benefit from modernization, the overall cleanliness and comfort are consistently praised.
The staff at Hotel Santa Cecilia receive high accolades for their friendliness and professionalism. The attentive service from both the reception and housekeeping teams leaves a lasting positive impression on guests, enhancing the overall hospitality experience.
Families find the hotel particularly welcoming with amenities designed to cater to their needs, such as connected rooms and mini-fridges. The family-friendly environment, coupled with the excellent location, adds significant value to the stay for those traveling with children.
Parking options at the hotel are well-received with secure underground parking being a notable convenience despite the narrow entrance and exit. The cost is reasonable and the availability of secure parking is appreciated, especially for motorbikes.
While the breakfast receives mixed reviews with some guests enjoying the variety and quality, it often falls short of four-star expectations due to limited options and occasional service inconsistencies. Dinner offerings also receive varied feedback, though many guests praise the friendly staff and good value for money.
However, areas needing improvement include the Wi-Fi service, which is often described as weak and inconsistent and the pool facilities, which although suitable for children, require better maintenance and updating.
In summary, Hotel Santa Cecilia offers a comfortable and pleasant stay with its prime location, spacious rooms, excellent staff service and family-friendly amenities. While there are areas that could benefit from improvement, such as Wi-Fi connectivity, pool maintenance and breakfast variety, the overall experience is positive, making it a solid choice for visitors to Ciudad Real. Show more
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Categories
Family Friendly Hotel
This hotel is family-friendly and offers well-maintained pools for relaxation. It is also known for its excellent service and convenient location, making it a comfortable stay for families.
Hotel near Nightlife Spots
Located in Ciudad Real, this hotel is near the city center, providing access to bars and restaurants suitable for evening entertainment.
Business Hotel
This hotel is highly rated by business visitors and offers a business center. It is also well-regarded for its facilities and sanitation.
Hotel with Parking
Located in the center of Ciudad Real, next to Plaza Pilar, this hotel features a seasonal outdoor pool with a sun terrace. The elegant rooms include free Wi-Fi. It offers parking facilities for guests.
Accessible Hotel
This hotel features adapted rooms with specific accessibility features including roll-in showers with seats and support bars, accessible toilets with both fixed and folding supports, and accessible common areas throughout the hotel.
4-Star Hotel
Located in the center of Ciudad Real next to Plaza Pilar, this 4-star hotel features a seasonal outdoor pool with a sun terrace. The elegant rooms include free Wi-Fi. The restaurant serves tapas and regional specialties.
Hotel with Outdoor Pool
Hotel Santa Cecilia features a seasonal outdoor pool with a sun terrace, located on the rooftop. It is considered suitable for families.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Twin RoomThis room features a flat-screen TV and minibar.
Superior Double RoomThis spacious room has attractive dark wood floors, and includes free Wi-Fi, a flat-screen TV, minibar and safe. The bathroom has a semi-circular bath tub.
Junior SuiteThe spacious Junior Suite has a separate dressing room and a hydromassage shower.
Superior Twin Room - Disability AccessThis spacious room has attractive dark wood floors, and includes free Wi-Fi, a flat-screen TV, minibar and a safe.
This room is suitable for disabled guests, and has a specially adapted bathroom and amenities.
Triple RoomThis air-conditioned room features satellite TV, free Wi-Fi, minibar and a private bathroom with hairdryer.
Triple RoomThe rooftop pool is a top feature of this triple room. The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The triple room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Santa Cecilia in Ciudad Real boasts a location that receives high praise from its guests, making it an ideal choice for those wanting to explore the city. Situated exceptionally close to the city center, the hotel is just a short walk away from the main attractions, such as Plaza Mayor, the Cathedral, museums and an array of shops and restaurants. This proximity allows guests to easily access the vibrant local life and key points of interest without the need for a car. Many reviews highlight the convenience of being centrally positioned yet enjoying a quiet and comfortable stay. The hotel's location is complemented by clean, spacious rooms and friendly staff, creating an overall experience that guests appreciate and often return for. Whether one is visiting Ciudad Real for shopping, dining or city exploration, the hotel’s superb central location offers unmatched convenience and accessibility.
Breakfast
Hotel Santa Cecilia's breakfast offerings receive mixed reviews from guests, highlighting both strengths and limitations. On the positive side, several guests appreciated the breakfast for its good quality, variety and completeness. Some found the breakfast to be decent and acceptable with a subset even describing it as quite good or great. The convenience of breakfast schedules extending until 11 a.m. was also noted favorably.
However, many reviews point out areas for improvement. A recurring theme is the lack of diversity and limited options, which many guests felt were not up to the standards of a 4-star hotel. The buffet, when available, was frequently described as scarce and basic with some guests disappointed by the absence of hot dishes and fresh fruit. Reports of stale pastries and poor coffee quality added to the discontent for some. Others mentioned that the breakfast service was sometimes inconsistent with delays and limited replenishment of food items.
In summary, while the breakfast at Hotel Santa Cecilia meets the needs for some guests with its good quality and variety, it often falls short of expectations, particularly in terms of diversity and consistency, leading to a polarized reception.
Dinner
Hotel Santa Cecilia's dinner reviews suggest mixed experiences from guests. On the positive side, many praised the restaurant's personal touch and the friendliness of the staff. The food was described as delicious by several guests with specific mentions of an enjoyable dinner that included wine and water. The variety on the menu also received compliments and the value for money was appreciated.
However, there were notable drawbacks. Some guests found the restaurant service to be slow and others highlighted a shortage of staff in the dining area. Issues with food quality, such as dishes being served cold or undercooked and a general lack of appeal, were also mentioned. Additionally, some guests found the dining options somewhat limited and pricey. Despite these issues, the glimpses of positive dining experiences suggest potential but inconsistent service at Hotel Santa Cecilia's restaurant.
Rooms
Hotel Santa Cecilia's rooms are consistently praised for their spaciousness, offering plenty of room for families and those on business trips alike. Guests frequently highlight the comfort of the beds and the cleanliness of the accommodations. Many rooms are well-equipped with features such as balconies, terraces and sufficient amenities for a comfortable stay. The bathrooms, while spacious, often receive mentions for requiring updates with some fixtures being old or inconvenient.
The hotel ambiance benefits from tranquil and naturally lit rooms, contributing to a peaceful guest experience. Despite their size and comfort, some rooms are in need of renovation and better soundproofing with noise from the street and adjacent rooms being a common issue. Additionally, lighting inside the rooms is often noted as insufficient, leading to dimly lit spaces.
While the overall decor may feel dated to some guests, the hotel compensates with excellent cleanliness and ample hot water supply. For those seeking modernity, the aesthetic may fall short. Common issues include small, outdated TVs, a lack of air conditioning and occasional problems with room-specific facilities such as lighting or plugs.
In summary, Hotel Santa Cecilia offers large, comfortable rooms that are ideal for extended stays and families, though they may benefit from modernization and improved soundproofing.
Beds
Hotel Santa Cecilia receives mixed reviews regarding its bedding with notable mentions leaning towards both comfort and discomfort. Many guests appreciated the spacious and comfortable beds, often highlighting the large size and the high-quality mattresses and pillows. Some described the beds as "super comfy" and "very comfortable," which contributed significantly to their pleasant stay.
However, a considerable number of reviews also pointed out issues with discomfort. Several guests found the beds to be too hard or too soft and there were frequent complaints about noisy springs and beds that creaked with movement. Some reviews mentioned outdated or deteriorated mattresses that urgently needed replacing. Additionally, pillows were often described as too flat or overly soft, leading to an unsatisfactory sleep experience for some.
Noise from bed springs and general bed squeakiness were recurrent critiques, which detracted from the overall comfort. Guests also mentioned that the bed making was below standard on repeated nights, which sometimes led to dissatisfaction.
In summary, while many guests found comfort in the spacious and cozy beds at Hotel Santa Cecilia, inconsistency in bed quality and maintenance issues led to a mixed lounging experience.
Cleanliness
Hotel Santa Cecilia receives generally positive remarks on its cleanliness with many guests highlighting the hotel as very clean, comfortable and well-maintained. The spotless rooms and the attention to cleanliness across all areas, including the rooms, corridors and elevators, are frequently praised. Visitors also appreciate the clean and spacious accommodations, along with the well-kept facilities. Reviews emphasize the consistent high standard of cleanliness, which makes for a pleasant stay.
However, there are some noted areas for improvement. A few guests observed occasional lapses, such as minor stains in bathtubs, lint in shower areas or cigarette butts on balconies. Some feedback pointed out that while the rooms are largely clean, certain details, especially during the COVID-19 pandemic, required more rigorous attention. Despite these few issues, the overall impression of Hotel Santa Cecilia’s cleanliness remains very positive, making it a recommended choice for travelers seeking a clean and comfortable stay.
Staff
Hotel Santa Cecilia boasts an exceptionally friendly and helpful staff that consistently receives high praise from guests. Visitors frequently highlight the attentiveness and professionalism of the staff, noting their polite and accommodating nature. Both the reception and housekeeping teams are described as very efficient and welcoming, ensuring a pleasant stay for all.
Guests particularly appreciate the exceptional service provided by the receptionists, who are often mentioned for their kindness, professionalism and the warm welcomes they extend. Special attention to guests' needs and room preferences is also a notable feature, demonstrating the hotel's commitment to personalized service.
Many reviews commend the friendly ambiance created by the reception team with numerous accolades for their cordial and attentive demeanor. Besides the front desk, the cafeteria staff also receives positive remarks for their excellent treatment and service.
Overall, the staff's ability to make guests feel valued and cared for is a standout quality of Hotel Santa Cecilia, contributing significantly to the highly regarded customer experience.
Wi-Fi
Visitors to Hotel Santa Cecilia have shared mixed experiences regarding the hotel's Wi-Fi service. While one guest mentioned that the Wi-Fi in room 213 was very good, the majority of reviews highlight significant issues with internet connectivity throughout the property. Common complaints include weak, unstable or completely non-functional Wi-Fi in various rooms with particularly poor coverage on the 3rd floor. Many guests noted that the internet service was inconsistent and insufficient for a 4-star hotel with some rooms lacking any Wi-Fi connectivity at all. Several reviewers also pointed out that the property's claim of Wi-Fi availability throughout the hotel did not match their experiences, as they encountered no signal or very poor connection quality in their rooms. Overall, it appears that the Wi-Fi service at Hotel Santa Cecilia needs considerable improvement to meet the expectations of its guests.
Pool
Hotel Santa Cecilia's pool garners mixed reviews with significant emphasis on its suitability for families, especially children. Many guests appreciate the rooftop location, finding it convenient and enjoyable for a refreshing dip. The shallow depth of 0.98 meters makes it ideal for young swimmers and it provides a safe environment for children to have fun.
While the pool’s central location within the hotel and the availability of a poolside area are appreciated, numerous guests point out its small size and outdated facilities. Issues such as limited sunbeds, nearly broken hammocks and decorative neglect have been raised. Concerns about cleanliness are noted as well with reports of feathers in the pool, bird droppings and the surrounding area needing better maintenance. The pool's half-filled status and broken drain cover also disappoint some visitors.
Improvements suggested by guests include updating the pool furniture, ensuring cleanliness and painting the pool when it is emptied. Despite these setbacks, many families still find the pool a pleasant addition to their stay, highlighting its potential with some better upkeep and management.
Parking
Hotel Santa Cecilia offers a range of parking options that generally receive positive feedback from guests. The hotel provides on-site parking, including a secure underground garage, which many find convenient and facilitating. The parking lot is available at a base rate of 10 euros per day and while some guests mention alternatives like street parking during weekends, the on-site options are often preferred for security reasons, especially for motorbikes.
Several reviews highlight the comfort and ease of parking at the hotel with some describing it as excellent. The parking facilities are also noted for being good and convenient, allowing for a hassle-free experience when it comes to parking near the hotel.
However, there are consistent mentions of the narrow entrance and exit to the underground garage, which can be challenging, particularly for longer vehicles. Despite this, many found it to be a minor inconvenience compared to the benefit of having secure parking. The streets outside the hotel are noted to be narrow and busy, making on-street parking less ideal.
Overall, Hotel Santa Cecilia offers practical and safe parking solutions, though with some minor challenges related to space and fees.
Family
Hotel Santa Cecilia offers an ideal setting for families seeking a comfortable and enjoyable stay. This family-friendly hotel boasts spacious rooms and family-specific amenities that make it an excellent choice for those traveling with children. Guests have noted the advantage of rooms with connected doors, which provide both convenience and privacy.
The family rooms come equipped with mini-fridges, a practical feature for families with small children. The presence of a jacuzzi in some bathrooms adds a touch of luxury that families find delightful after a day of activities. Additionally, the hotel's prime location enhances its appeal, giving families easy access to local attractions.
Overall, Hotel Santa Cecilia is praised for its excellent value for money, its thoughtful family-oriented facilities and its comfort, making it a top pick for family trips.
4 Star
Hotel Santa Cecilia is a four-star city hotel that has garnered mixed reviews from guests regarding its facilities and services. While it offers the basic amenities one might expect from a four-star establishment, many visitors believe it does not entirely live up to its rating.
Guests often mention that the hotel feels closer to a three-star accommodation due to its outdated and static facilities. The soundproofing is inadequate and the cleanliness does not meet the standards expected from a four-star rating. Additionally, amenities such as the television in the rooms are considered mediocre and the inability to provide parking is seen as a significant drawback for a hotel of this category.
Breakfast, a critical aspect of any hotel stay, was frequently described as very basic and not in line with four-star expectations. In summary, travelers looking to stay at Hotel Santa Cecilia should be aware that while it provides the essentials of a four-star hotel, it may not meet the higher expectations associated with this rating.
Yes, Hotel Santa Cecilia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Santa Cecilia.
No, Hotel Santa Cecilia doesn't allow dogs.
Yes, parking facilities are available at Hotel Santa Cecilia.