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Summary of reviewsCumbria Spa Hotel 3* Sup in Ciudad Real receives broadly positive reviews from guests, highlighting its combination of strategic location, comfort and quality service. Situated in a quiet area yet close to the city center, it offers a peaceful retreat with easy access to key attractions and amenities. The hotel is especially convenient for travelers heading to Andalusia or attending events like the Almagro Theater Festival and the availability of free parking enhances its appeal.
Guests generally find the rooms spacious, clean and well-furnished with comfortable beds and modern amenities. The bathrooms are particularly praised for their cleanliness and ample space. However, some minor issues like inadequate soundproofing and occasional tobacco smells have been noted.
The hotel's cleanliness is commendable with well-maintained rooms and suites often scented to enhance the guest experience. The cleaning staff are recognized for their friendliness and attentiveness, contributing to the overall positive impression.
The staff at Cumbria Spa Hotel 3* Sup consistently receive accolades for their friendly and helpful demeanor, particularly the reception team. Though there are occasional reports of less favorable interactions, especially with café and restaurant staff, these incidents seem to be exceptions.
The spa is a standout feature, offering a relaxing atmosphere and well-maintained facilities. Guests appreciate the variety of treatments and the professional, friendly service from the spa staff. Despite some noting its small size, the spa’s comprehensive offerings ensure a soothing retreat.
The gym also garners positive feedback for its spaciousness and well-planned layout, despite occasional issues like broken machines and high temperatures. The pool facilities, however, present a more mixed experience. While some find it refreshing, others point out maintenance issues and its small size.
Family-friendliness is another positive aspect of the hotel with spacious rooms and family-oriented facilities. However, some limitations, such as restricted access to the spa for children and occasional issues with amenity requests, are noted.
The breakfast experience is varied with many praising its quality and value, although some feel it lacks variety and faces service issues. Dinner receives mixed reviews with an overall positive sentiment towards the quality-to-price ratio and attentive service despite some ambiance and availability concerns.
In summary, Cumbria Spa Hotel 3* Sup offers a comfortable and convenient stay with high standards of cleanliness, commendable staff service and well-regarded spa and gym facilities. Minor issues aside, it provides a pleasant experience for a variety of travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is mentioned as taking steps towards sustainability in Ciudad Real.
Hotel for Honeymoon
Featuring an outdoor seasonal pool and a spa, this hotel offers relaxation and recreation. The modern rooms and convenient location make it a great choice for a honeymoon.
Family Friendly Hotel
This hotel features a seasonal outdoor pool, which is ideal for families. The spa facilities offer relaxation options for parents while kids can enjoy the pool.
Business Hotel
The hotel offers a business center and is well-connected to the urban transport network, making it convenient for business travelers. It provides fully equipped offices and administrative and reception services. The hotel also has an outdoor pool, a restaurant, a fitness center and a bar.
Hotel with Parking
Likely offers parking (based on hotel type) and provides spa facilities. The hotel is located on the Carretera de Toledo, offering convenient access.
Accessible Hotel
The hotel has adapted facilities for disabled people, ensuring a more comfortable stay. Accessible parking is available, and an elevator provides access to different floors.
Hotel with Gym
This hotel features a complete gym with the latest equipment, a weight room, and guided activities. It also offers a paddle tennis court, a seasonal outdoor swimming pool, and a spa with facial and body treatments, massages, a sauna and a health club.
3-Star Hotel
This 3-star superior hotel offers a spa, providing guests with relaxation and wellness options. Its location on Carretera de Toledo offers convenient access, making it a practical choice for travelers. It is a 3-star hotel in Ciudad Real, offering spa facilities.
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel for Yoga
Hotel with Outdoor Pool
Room Types
Double RoomThis modern, air-conditioned room has free Wi-Fi and a flat-screen TV.
Twin Room with Extra Bed (3 Adults)This double room features a soundproofing , satellite TV and air conditioning.
This room can accommodate an extra bed or a baby cot.
Triple Room (2 Adults + 1 Child)This triple room features a pool with a view. Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as garden views. The unit has 3 beds.
Standard SuiteThis double room's special feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV, soundproof walls, a minibar, a seating area as well as garden views. The unit has 1 bed.
About Cumbria Spa Hotel 3* Sup
License: 13011110012
Guest Reviews
8.4
Very Good
Location
Nestled not far from the city center of Ciudad Real, Cumbria Spa Hotel 3* Sup enjoys a strategically advantageous location that has garnered positive feedback from guests. It's situated in a quiet area, allowing for a peaceful stay while still being easily accessible to the city's main attractions. The hotel is approximately 800 meters from the key tourist spots, making it a convenient choice for those wishing to explore.
Although it is not directly in the city center, many reviews highlight that it is within walking distance with the Plaza Mayor reachable in a pleasant 10 to 15-minute walk. This proximity is particularly praised by guests who appreciate the balance of being close to everything while also enjoying a tranquil environment.
The hotel's location is commended for its suitability for various needs, making it an ideal stopover for travelers heading to Andalusia or visiting the Almagro Theater Festival, about 20 minutes away. Guests appreciate the availability of free parking, enhancing its accessibility.
Overall, Cumbria Spa Hotel 3* Sup's location is viewed positively for its combination of peace and convenience, providing a restful retreat with easy access to the vibrant city life of Ciudad Real.
Breakfast
The breakfast experience at Cumbria Spa Hotel 3* Sup has received mixed reviews from guests. Many have praised the breakfast for being good, complete and quite varied with some describing it as fantastic, splendid and very good. However, others felt that it could use more variety and improvement. Complaints often mentioned cold food, particularly with hot items such as eggs and omelettes, which were sometimes not replenished as the morning progressed. There's also criticism regarding the lack of fruit and overall limited selection.
The breakfast room itself garnered some negative comments for being dark and unwelcoming with several guests highlighting issues with cleanliness and organization. Service seemed to be a recurring problem too with reports of empty trays not being refilled, rude staff and lack of guidance in the dining area. Despite these drawbacks, some guests found the breakfast to be good value for money at €6.50, appreciating the good quality, even if it wasn't spectacular.
Overall, while many found the breakfast satisfying and of good quality, others felt let down by the lack of variety, cold dishes and service issues. The general consensus suggests that while breakfast at Cumbria Spa Hotel 3* Sup has its merits, there is certainly room for improvement in terms of variety, service and ambiance.
Dinner
The dining experience at Cumbria Spa Hotel 3* Sup offers a mixed bag of reviews with notable highlights and a few areas for improvement. On the positive side, the restaurant is often praised for providing a good quality-to-price ratio with an inexpensive set menu that many guests found satisfactory and delicious. In particular, some had amazing dinners at the cafeteria, appreciating the abundance and taste of the meals served. The staff in both the restaurant and cafeteria generally received positive remarks with good and attentive service on many occasions.
However, there are criticisms regarding the lighting in the dining room and the overall ambiance, which some diners found lacking in charm. There were also comments on the inconsistency of service, such as delays in table cleaning and trays not being replenished promptly. Additionally, guests faced issues with restaurant availability, particularly on Sundays and late in the evening, where service was either poor or denied altogether.
Despite these drawbacks, the food itself received a mixed reception with some meals being described as delicious while others were considered dry, reheated or simply "okay." Overall, the dining experience at Cumbria Spa Hotel is predominantly positive, especially when considering the affordability and the variety of options available, but there are areas that could benefit from further attention and improvement.
Rooms
The Cumbria Spa Hotel 3* Sup receives high praise for its rooms, which are often described as spacious, comfortable and clean. Guests appreciate the modern, well-furnished rooms that come with large and comfortable beds, ensuring a restful stay. The bathrooms also attract positive feedback for their cleanliness and ample space with some equipped with full-length bathtubs.
Many visitors highlight the excellent condition of the mattresses and note that the rooms are well-equipped and suitable for relaxing. The beautiful decoration and appealing room designs add to the overall satisfaction. Some rooms offer nice views over the city, contributing further to the pleasant experience.
However, there are a few areas for improvement. Some reviews mention inadequate soundproofing, causing noise from adjacent rooms to be audible. There are also occasional remarks about rooms smelling of tobacco and being too hot. Despite these minor issues, the general consensus is that the hotel's rooms provide a comfortable and enjoyable environment for both short and extended stays.
Beds
Cumbria Spa Hotel 3* Sup consistently receives high praise for its beds with many guests highlighting the comfort and pleasant sleep experience they provide. The majority of the feedback centers on the beds being very comfortable, large and supportive with some describing them as phenomenal and super comfortable. Visitors appreciate the availability of twin and double beds, as well as the provision of two pillows which add to the comfort level.
Guests often mention that the mattresses are of high quality, contributing significantly to a restful night. Despite a few isolated mentions of beds being noisy or sliding, the overall sentiment remains positive. Cleanliness and comfort are frequently noted with some reviews specifically stating that the sheets and bed upholstery enhance the cozy ambiance of the rooms.
The spaciousness of the bedrooms and the air conditioning further complement the comfortable bedding, creating an inviting and pleasant stay. With beds that are better than average, Cumbria Spa Hotel ensures its guests can choose their preferred bedding arrangement and pillow type, contributing to a personalized and restful experience.
Cleanliness
The Cumbria Spa Hotel 3* Sup has garnered positive feedback for its high standards of cleanliness. Guests frequently praise the impeccable cleanliness of the bathrooms and the rooms, often describing them as very clean and well-maintained. Many reviews highlight the clean, comfortable and beautifully decorated rooms with some pointing out that the suites are even scented. The cleaning staff received commendations for their friendly and attentive service, ensuring that the overall cleanliness of the hotel is well-regarded.
However, there are a few mentions of areas needing improvement. Some guests noted that the common areas, including the pool, lobby and certain neglected areas, could benefit from more thorough cleaning. Despite these minor concerns, the hotel's maintained cleanliness, coupled with positive attributes such as ample parking and fantastic room conditions, underscore its appeal to visitors seeking a comfortable and clean stay.
Staff
At Cumbria Spa Hotel 3* Sup, guests consistently commend the staff for their exceptional service and friendly demeanor. The reception team particularly stands out, often described as welcoming, helpful and experienced. Guests appreciate the warm and cheerful reception they receive upon arrival with special mentions for individuals like receptionist Daniel for their outstanding service.
The level of attentiveness and kindness displayed by the staff contributes significantly to the positive experiences of those visiting the hotel. They are noted for their excellent communication, always ready to provide information and assistance well in advance. The staff's responsiveness to requests and their proactive approach in ensuring guest needs are met is frequently highlighted.
While the overall service is impeccable, there are isolated mentions of less favorable interactions with specific café and restaurant staff. Nonetheless, these instances seem to be exceptions in an otherwise consistently positive service environment. The hardworking nature of the restaurant staff is also acknowledged by guests who appreciate their dedication.
In summary, the staff at Cumbria Spa Hotel 3* Sup are a significant asset to the establishment, known for their friendliness, helpfulness and professional service, making a stay at the hotel a welcoming and pleasant experience.
Spa
Nestled within the Cumbria Spa Hotel 3* Sup, the spa emerges as a significant highlight for guests, receiving abundant praise for its comprehensive offerings and attentive staff. Described as very good, wonderful and one of the best services, the spa impresses visitors with its relaxing atmosphere and well-maintained facilities. Many guests appreciated the helpful and friendly spa staff, enhancing the overall tranquility and efficiency of the experience.
Though some found the spa to be small, it met expectations with its good structure and variety of jets, massages and other services. The spa circuit, in particular, garnered acclaim for its effectiveness and relaxation potential. Minor issues like non-functional jets or occasional puddles on the floor did not significantly detract from the spa's appeal with many still calling it worth every penny and perfect for a relaxing getaway.
In summary, the spa at Cumbria Spa Hotel 3* Sup stands out for its warmth, quality and comprehensive services, fostering a soothing retreat for guests seeking rest and rejuvenation.
Gym
The gym at Cumbria Spa Hotel garners positive feedback for its spaciousness and well-planned layout, making it a notable feature of the hotel. It is praised for having good facilities and being very nice overall. Guests appreciate the free access to the gym and highlight the excellent gym as a significant advantage. Additionally, the kindness of the staff enhances the overall experience. However, a few reviews indicate that the gym can be very hot and mention some machines being broken. Despite these minor issues, the gym remains a well-regarded amenity among visitors.
Pool
The Cumbria Spa Hotel 3* Sup has garnered a variety of opinions regarding its pool facilities. Guests have noted that the hotel features both cold and hot water pools, while some appreciated the refreshing quality and the pool with jets. However, numerous reviews mentioned the pool's small size with some describing it as very small or having a small capacity.
The outdoor pool was frequently highlighted in reviews, often cited as being closed or not operational during several guests' stays, sometimes without prior notice. Maintenance issues were commonly mentioned with some guests referring to the pool as neglected, dirty or poorly maintained, including observations of leaves from trees, hair at the bottom and missing parts. Additionally, several reviews pointed out that the pool area lacked amenities such as hammocks or umbrellas.
Despite its shortcomings, some guests still found the pool pleasant and refreshing for cooling off. The hotel also features a heated pool and a pool with shade, adding some variety to the pool experience. Overall, the pool facilities at Cumbria Spa Hotel 3* Sup seem to offer mixed experiences, balancing between moments of enjoyment and instances of disappointment.
Parking
Cumbria Spa Hotel 3* Sup offers a variety of parking options that cater to the needs of its guests. The hotel provides ample free parking, which is a significant convenience for those traveling by car. Secure parking is available, including private parking for motorcycles and there is a spacious parking garage that keeps vehicles cool during hot summer months. Guests often highlight the free underground and covered parking spaces, appreciating that it is included in the price of their stay.
The accessibility of the parking area is generally praised with easy parking access and a large parking lot. However, some reviews point out that the parking spaces can be narrow and parking can be somewhat messy at times. Despite these minor inconveniences, the added benefit of secure and free parking makes the overall experience positive for most guests.
Family
Cumbria Spa Hotel 3* Sup offers a generally positive experience for families. It is well-regarded as family-friendly, making it a good option for family stays. Guests often find the rooms to be spacious, comfortable and equipped with conveniences such as fridges, which contribute to a pleasant stay. The hotel features facilities that are sufficient for family needs and the pool area is especially noted as being family-friendly. While there are some limitations, such as children not being able to access the spa and the kids' area only opening for birthday parties, the overall atmosphere is conducive to a relaxing family vacation. The nearby restaurants complement the stay by providing great meal options for families and breakfast at the hotel is adequate for kids. Despite a minor hiccup with not getting a crib when requested, the hotel provides a generally pleasant experience that caters well to family needs.
3 Star
Cumbria Spa Hotel delivers a commendable experience, consistently meeting or even exceeding the expectations for a three-star hotel. Many reviewers suggest that while it carries a three-star rating, the quality of services and comfort provided often reflect that of a higher-rated establishment with some guests feeling that it deserves four stars. The value for money is particularly notable with good quality accommodations and services chosen over price. Despite having a small staff and some neglected facilities, it stands out as a very good option within its category. The overall consensus points to a satisfying stay with several guests pleasantly surprised by the high standard of their experience.
Business
Cumbria Spa Hotel 3* Sup has garnered positive feedback for its suitability for business travelers. The hotel is highly recommended for business trips, offering great value for money. Guests have praised the hotel's business facilities, including meeting rooms and business room access, which are ideal for business stays. Many found the location convenient with nearby business services adding to its appeal.
Wi-Fi is readily available and described as sufficient for business needs with free access and impressive pointers noted. The lobby also features reliable Wi-Fi, catering to guests holding meetings or working remotely. Overall, the facilities are considered adequate for business travel with the hotel providing good support for meetings and professional engagements.
Yes, Cumbria Spa Hotel 3* Sup has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Cumbria Spa Hotel 3* Sup.
No, Cumbria Spa Hotel 3* Sup doesn't allow dogs.
Yes, parking facilities are available at Cumbria Spa Hotel 3* Sup.