Real Inn Ciudad Juarez by the USA Consulate
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Summary of reviewsReal Inn Ciudad Juarez by the USA Consulate offers a generally positive experience for its guests, particularly noted for its exceptional location. The hotel's proximity to the consulate and nearby amenities makes it an ideal choice for those visiting for official business and guests enjoy the scenic urban views from their rooms. The helpful and attentive reception staff further enhance the positive experience, contributing to a comfortable and convenient stay.
The breakfast at Real Inn Ciudad Juarez is widely praised for its quality and taste with many guests enjoying the variety offered. Although some found the buffet to be on the expensive side, the majority felt that the delicious breakfast was worth the additional cost.
Rooms at the hotel are appreciated for their spaciousness and comfortable beds, which provide a restful environment. However, some guests noted the need for better maintenance and cleanliness with reports of outdated decor, dirty carpets, walls and towels. While the daily cleaning service is a positive aspect, the general consensus suggests that an update and more rigorous cleaning protocols would enhance the overall guest experience.
Cleanliness appears to be a significant issue with many guests citing problems including dirty bathrooms, stained towels and unpleasant odors. The presence of insects and early knocking from cleaning staff further detracted from the experience. Addressing these cleanliness concerns could substantially improve guest satisfaction.
The hotel staff receive high marks for their friendliness and helpfulness. Guests consistently mention the excellent service provided, particularly by the reception and cleaning staff. Despite occasional lapses, the overwhelming positivity towards the staff highlights a strong commitment to guest satisfaction.
The pool area has mixed reviews with some guests enjoying the cool water and pleasant temperature for evening swims. However, many cited maintenance issues, including dirty conditions and broken tiles and noted occasions where the pool was closed without prior notice. Improved upkeep of the pool area could better meet guest expectations.
Finally, the comfort of the beds at Real Inn Ciudad Juarez is a standout feature with many guests commending the quality of both beds and pillows. While some reported issues with mattress dips and cleanliness of bed linens, the general feedback suggests that the hotel provides a satisfactory level of comfort in this regard.
In summary, Real Inn Ciudad Juarez by the USA Consulate excels in location, staff service and bed comfort. Addressing maintenance and cleanliness issues could further enhance the overall guest experience, making it an even more attractive option for visitors.
Categories
The breakfast at Real Inn Ciudad Juarez is widely praised for its quality and taste with many guests enjoying the variety offered. Although some found the buffet to be on the expensive side, the majority felt that the delicious breakfast was worth the additional cost.
Rooms at the hotel are appreciated for their spaciousness and comfortable beds, which provide a restful environment. However, some guests noted the need for better maintenance and cleanliness with reports of outdated decor, dirty carpets, walls and towels. While the daily cleaning service is a positive aspect, the general consensus suggests that an update and more rigorous cleaning protocols would enhance the overall guest experience.
Cleanliness appears to be a significant issue with many guests citing problems including dirty bathrooms, stained towels and unpleasant odors. The presence of insects and early knocking from cleaning staff further detracted from the experience. Addressing these cleanliness concerns could substantially improve guest satisfaction.
The hotel staff receive high marks for their friendliness and helpfulness. Guests consistently mention the excellent service provided, particularly by the reception and cleaning staff. Despite occasional lapses, the overwhelming positivity towards the staff highlights a strong commitment to guest satisfaction.
The pool area has mixed reviews with some guests enjoying the cool water and pleasant temperature for evening swims. However, many cited maintenance issues, including dirty conditions and broken tiles and noted occasions where the pool was closed without prior notice. Improved upkeep of the pool area could better meet guest expectations.
Finally, the comfort of the beds at Real Inn Ciudad Juarez is a standout feature with many guests commending the quality of both beds and pillows. While some reported issues with mattress dips and cleanliness of bed linens, the general feedback suggests that the hotel provides a satisfactory level of comfort in this regard.
In summary, Real Inn Ciudad Juarez by the USA Consulate excels in location, staff service and bed comfort. Addressing maintenance and cleanliness issues could further enhance the overall guest experience, making it an even more attractive option for visitors.
Hotel with Swimming Pool
Features a swimming pool. It is a popular choice and offers a comfortable stay with good facilities.
Rooftop Pool Outdoor Pool
Business Hotel
This hotel is strategically located and offers essential amenities. Real Inn hotels typically cater to business travelers with services such as meeting rooms, business centers, and convenient access to important locations.
Hotel with Parking
Real Inn provides parking for guests. Given its location near the USA Consulate, it's likely designed to provide secure and easily accessible parking for visitors.
Hotel with Gym
Real Inn Ciudad Juarez offers a fitness area for guests. It includes basic equipment for maintaining a workout routine.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Real Inn Ciudad Juarez by the USA Consulate boasts an exceptional location, praised repeatedly by guests for its convenience. Positioned close to the consulate, the hotel is deemed perfect for those needing to visit the area for official purposes. The proximity to various amenities is another highlight with guests appreciating the quiet yet accessible setting that places everything they need nearby.
The views of the city from the hotel seem to captivate visitors with many noting the beautiful and scenic urban landscape visible from their rooms. This picturesque setting adds an extra layer of enjoyment to their stay.
Guests also commend the helpful and attentive reception staff, who enhance the overall positive experience. Moreover, the hotel features good facilities, including a restaurant and café, which are well-received for their quality service and tasty breakfast options. In summary, the location emerges as a significant strength of Real Inn Ciudad Juarez, contributing to a comfortable and convenient stay.
Real Inn Ciudad Juarez by the USA Consulate offers a breakfast experience that has garnered mostly positive feedback from guests. The breakfast is frequently praised for its good quality and adequate variety with some guests mentioning that it is delicious and amazing. The location of the hotel, combined with its breakfast offering, is often highlighted as a positive aspect.
However, there are some comments about the cost with a few guests noting that the breakfast buffet was expensive considering the limited variety provided. Despite this, many found the additional cost to be worth it due to the quality of the breakfast. The buffet is described as tasty and enjoyable, but it seems that including breakfast in the room price would enhance the overall value for some guests.
In summary, Real Inn Ciudad Juarez's breakfast is appreciated for its taste and quality, though guests suggest that a more extensive variety and better pricing could improve the experience further.
Real Inn Ciudad Juarez by the USA Consulate offers rooms with comfortable beds and a generally quiet atmosphere, providing a restful stay for guests. Many guests appreciate the spaciousness and comfort of the rooms, highlighting the excellent location of the hotel. However, several reviews have noted that the rooms are outdated and in need of remodeling. Cleanliness appears to be an issue with some guests encountering dirty carpets, walls and towels and in some cases, trash from previous guests. The room temperature can sometimes be uncomfortably warm and issues with air conditioning and cleanliness detract from the overall experience. Despite these drawbacks, accommodations offer a pleasant atmosphere and daily cleaning services are provided. The hotel benefits from comfortable facilities and quality services, though the need for better maintenance and updating of rooms is evident.
Real Inn Ciudad Juarez by the USA Consulate offers a notable experience in terms of bed comfort, as a number of reviews highlight the beds as being very comfortable and capable of providing a good night's sleep. Several guests commented on both the beds and pillows making their stay enjoyable. However, it is important to note that not all experiences were positive. Some guests reported issues with the beds, mentioning discomfort due to dips in the mattresses and general wear and tear. Concerns were also raised about cleanliness with some beds and linens being described as dirty or stained. Despite these occasional issues, the general consensus points toward the hotel providing a satisfactory level of comfort with its bedding.
Real Inn Ciudad Juarez by the USA Consulate received overwhelmingly negative feedback regarding its cleanliness. Multiple guests cited significant issues, including dirty bathrooms, stained towels and old facilities. The presence of bedbugs and spiders were particularly concerning for guests. In several reviews, the bed linens appeared unclean and there were consistent mentions of unpleasant odors and dampness in rooms. The cleaning staff's early knocking on doors interrupted sleep, further dampening the experience. While the hotel boasts a convenient location and some satisfactory service aspects, extensive cleanliness issues mar the overall appeal. Upgrading facilities and enhancing cleaning protocols could substantially improve guest satisfaction.
The reviews for Real Inn Ciudad Juarez by the USA Consulate primarily highlight the staff as a standout aspect of the hotel experience. Guests repeatedly praised the friendliness and helpful nature of the employees, emphasizing their kindness and attentiveness throughout their stays. Many noted the excellent service received, particularly appreciating the staff at reception for their attentive and supportive approach. The cleaning staff also received commendation for their courteous service.
However, not all reviews were positive, as a minority mentioned disinterested staff and occasional lapses in service quality. Despite these few drawbacks, the overwhelmingly positive feedback on the staff's helpfulness and the excellent service leaves a lasting impression of a hotel committed to ensuring a pleasant stay for its guests.
The pool at Real Inn Ciudad Juarez by the USA Consulate has received mixed feedback from guests. On the positive side, some guests found the pool to be super cool and appreciated the pleasant temperature of the water, enjoying evening swims. However, many guests noted significant drawbacks, mentioning that the pool and jacuzzi were often dirty and in need of maintenance. Reports included broken tiles, unclean conditions and discrepancies between the promotional photos and the actual pool area. Furthermore, the pool was closed at times without prior notice and there were instances where lights were not turned on during night swims. Reviews indicate that the pool area may benefit from more attentive upkeep to meet guest expectations.
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Location
The views of the city from the hotel seem to captivate visitors with many noting the beautiful and scenic urban landscape visible from their rooms. This picturesque setting adds an extra layer of enjoyment to their stay.
Guests also commend the helpful and attentive reception staff, who enhance the overall positive experience. Moreover, the hotel features good facilities, including a restaurant and café, which are well-received for their quality service and tasty breakfast options. In summary, the location emerges as a significant strength of Real Inn Ciudad Juarez, contributing to a comfortable and convenient stay.
Breakfast
However, there are some comments about the cost with a few guests noting that the breakfast buffet was expensive considering the limited variety provided. Despite this, many found the additional cost to be worth it due to the quality of the breakfast. The buffet is described as tasty and enjoyable, but it seems that including breakfast in the room price would enhance the overall value for some guests.
In summary, Real Inn Ciudad Juarez's breakfast is appreciated for its taste and quality, though guests suggest that a more extensive variety and better pricing could improve the experience further.
Rooms
Beds
Cleanliness
Staff
However, not all reviews were positive, as a minority mentioned disinterested staff and occasional lapses in service quality. Despite these few drawbacks, the overwhelmingly positive feedback on the staff's helpfulness and the excellent service leaves a lasting impression of a hotel committed to ensuring a pleasant stay for its guests.
Pool
Yes, Real Inn Ciudad Juarez by the USA Consulate has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Real Inn Ciudad Juarez by the USA Consulate.
No, Real Inn Ciudad Juarez by the USA Consulate doesn't allow dogs.
Yes, parking facilities are available at Real Inn Ciudad Juarez by the USA Consulate.
Yes, Real Inn Ciudad Juarez by the USA Consulate has a gym.
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