Hotel Colonial Ciudad Juarez
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Summary of reviewsHotel Colonial Ciudad Juarez stands out primarily for its excellent location in the heart of Ciudad Juarez, a feature that consistently receives high praise from guests. Its proximity to key sites such as the international bridges, vibrant local attractions, and essential services like malls and restaurants make it an ideal choice for both brief visits and extended stays. The hotel's tranquility, enhanced by a nearby park, is particularly appreciated by families.
The breakfast experience at the hotel is another highlight, with many guests enjoying the flavorful options available, especially at the on-site restaurant, Habaneros. While not included with all room bookings, the variety and quality of the breakfast offerings appeal to many.
Accommodations at the hotel offer a mixed experience, with some guests appreciating the spacious, well-lit rooms and comfortable beds. Certain rooms come with modern amenities such as large flat-screen TVs. However, issues with cleanliness and maintenance, such as dusty carpets and signs of aging in bathrooms, have been reported.
The hotel's staff frequently receives commendations for their friendliness and helpfulness, enhancing the overall guest experience. Despite occasional complaints about the reception staff's demeanor and administrative challenges, the cleaning staff and general service contribute positively to a safe and pleasant stay.
Unfortunately, the reliability of the hotel's free WiFi service often falls short of guests' expectations, with connectivity issues being a common complaint.
Conversely, the pool area is a major attraction, offering a clean, enjoyable space for both adults and children. The pleasant atmosphere around the pools, complete with gardens, adds to the hotel's appeal, particularly during summer.
For families, the hotel offers a suitable and comfortable environment, further supported by its peaceful location. While certain areas require improvement, the combination of convenience, service, and a family-friendly setting makes Hotel Colonial Ciudad Juarez a viable option for travelers seeking an enjoyable stay.
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The breakfast experience at the hotel is another highlight, with many guests enjoying the flavorful options available, especially at the on-site restaurant, Habaneros. While not included with all room bookings, the variety and quality of the breakfast offerings appeal to many.
Accommodations at the hotel offer a mixed experience, with some guests appreciating the spacious, well-lit rooms and comfortable beds. Certain rooms come with modern amenities such as large flat-screen TVs. However, issues with cleanliness and maintenance, such as dusty carpets and signs of aging in bathrooms, have been reported.
The hotel's staff frequently receives commendations for their friendliness and helpfulness, enhancing the overall guest experience. Despite occasional complaints about the reception staff's demeanor and administrative challenges, the cleaning staff and general service contribute positively to a safe and pleasant stay.
Unfortunately, the reliability of the hotel's free WiFi service often falls short of guests' expectations, with connectivity issues being a common complaint.
Conversely, the pool area is a major attraction, offering a clean, enjoyable space for both adults and children. The pleasant atmosphere around the pools, complete with gardens, adds to the hotel's appeal, particularly during summer.
For families, the hotel offers a suitable and comfortable environment, further supported by its peaceful location. While certain areas require improvement, the combination of convenience, service, and a family-friendly setting makes Hotel Colonial Ciudad Juarez a viable option for travelers seeking an enjoyable stay.
Family Friendly Hotel
Features a swimming pool and is close to the financial district. Ideal for families looking for convenience and recreation.
Hotel with Swimming Pool
Includes a swimming pool as an amenity.
Outdoor Pool
Business Hotel
This hotel offers a business center, conference room, and event venues. Its facilities are designed to host executive meetings, conferences, and training sessions.
Hotel with Parking
Hotel Colonial Ciudad Juarez provides parking facilities for its guests. It is a standard amenity provided to ensure guest convenience.
Accessible Hotel
Hotel Colonial Ciudad Juarez provides wheelchair access.
4-Star Hotel
Highly rated for its location, which is a key factor for many travelers. As a listed hotel, it is expected to meet certain quality standards.
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Ciudad Juarez, Hotel Colonial enjoys a prime location that consistently receives praise from guests. Its proximity to the international bridges, particularly the Córdova Bridge, makes it an ideal choice for travelers looking to visit El Paso or access the border swiftly. The hotel is not only close to essential communication routes but also within a short walking distance to vibrant local attractions, including shopping centers, renowned restaurants, and the recently rejuvenated downtown area.
Guests appreciate the ease of access and the peaceful environment that the hotel's location offers, making it particularly suitable for family visits. The surrounding area features a park, providing a tranquil setting for guests, and places like malls, supermarkets, banks, and taxi services are just a few steps away, ensuring convenience for all kinds of travelers.
While the hotel maintains a comfortable and clean setting, backed by spacious rooms and adequate services, its standout feature remains the location, which offers excellent value for the price. The combination of a central position and welcoming staff creates a hospitable atmosphere, making Hotel Colonial an inviting option for both short and lengthy stays.
Hotel Colonial Ciudad Juarez offers a variety of breakfast experiences that have garnered a range of opinions from guests. Many visitors highlight the quality of the breakfast, describing it as good, tasty, and even excellent, with some guests specifically appreciating the delicious offerings at Habaneros, a restaurant located on the same property. The buffet breakfast priced at $150 is considered a reasonable and worthwhile option by several travelers.
However, there are also remarks about the breakfast being less inclusive, with some guests pointing out that it is not provided automatically with all room bookings, leading them to factor in additional costs. Opinions on the continental breakfast vary, with some families finding it superb, especially for children, while others feel it offers limited choices and could benefit from more variety and improvement in quality.
Although not universally inclusive, the breakfast experience at Hotel Colonial Ciudad Juarez is noted positively by many for its taste and quality, serving as a significant highlight for those prioritizing flavorful meals to start their day.
Hotel Colonial Ciudad Juarez offers a mixed experience when it comes to its guest accommodations. Positive aspects include spacious and well-lit rooms that some guests find clean and comfortable. The beds in certain rooms are praised for their comfort, contributing to a restful stay. For those who appreciate modern touches, some rooms have been renovated, featuring large plasma flat screen televisions. The property itself has helpful staff, a good pool, and offers a generally nice atmosphere.
However, numerous reviews point out significant drawbacks that travelers should consider. Many rooms suffer from cleanliness issues, with dusty environments, dirty carpets, and occasional unpleasant odors. Furniture and amenities are often described as old and basic, with some carpets in need of replacement or serious cleaning. Bathrooms reportedly show signs of aging and may require maintenance. Some guests have had negative experiences related to room conditions, including discomfort from hard mattresses and strange smells. Despite these issues, the pricing relative to the room quality is deemed satisfactory by some, but not all guests.
Hotel Colonial Ciudad Juarez receives mixed feedback regarding its beds, with numerous guests mentioning the comfort they experienced during their stay. Many visitors appreciated the comfortable accommodations and found the beds to be very comfortable, which contributed to an overall pleasant sleeping environment. However, not all experiences are positive, as some guests reported discomfort from worn-out mattresses and bed frames lacking adequate support. Complaints included saggy mattresses, beds with holes, and the absence of proper mattresses, sometimes resulting in back and neck pain for unfortunate travelers.
The hotel rooms themselves are described as comfortable and secure, although some reviews highlighted issues such as outdated furniture and minor cleanliness concerns. While the guest's experiences with beds can vary significantly, the overall sense of security and room comfort may still make the Hotel Colonial Ciudad Juarez a viable option for accommodation, depending on individual preferences for sleep quality.
Hotel Colonial Ciudad Juarez offers an experience that elicits mixed opinions when it comes to cleanliness. Positive remarks highlight the commendable efforts of the staff, who are noted for their friendly and helpful demeanor. Many guests found the facilities, common areas, and swimming pools to be very clean and well-maintained, providing a welcoming environment. The hotel's strategic location and ease of access are additional points that guests appreciated.
However, challenges in maintaining room cleanliness have been noted, with some reports of dirty carpets, unpleasant smells, and occasional sightings of pests including cockroaches. There were issues with rooms not being well-cleaned and a few guests reported specific problems like dirty bathrooms and unpleasant odors. Despite these concerns, others found their rooms clean and comfortable, with well-functioning amenities like air conditioning. The hotel management could enhance the guest experience by addressing consistency in the cleanliness of rooms to match the generally well-maintained communal areas.
Hotel Colonial Ciudad Juarez receives varying reviews about its staff, with a noticeable emphasis on positive experiences. Many guests found the staff to be very friendly, kind, and helpful, often highlighting their pleasant demeanor and willingness to assist with any needs. The cleaning staff, in particular, is frequently praised as one of the hotel's standout features due to their friendliness and thorough service, contributing to a clean and safe environment for guests.
Some travelers noted that the security and attention from the staff made them feel safe during their stay, which is particularly reassuring for international visitors. The service is commonly described as excellent, with several mentions of the staff exceeding expectations and offering welcoming and accommodating treatment.
However, a few reviews expressed dissatisfaction with the reception staff. Some guests reported rude behavior and perceived the staff as unapproachable or unavailable at times, which affected their overall impression of the hotel. Instances of administrative issues, such as room allocation errors and billing problems, were noted as well, leading to mixed feelings about interactions with the reception desk.
Despite these occasional critiques, many visitors still appreciated the overall experience, citing the nice staff and enjoyable stay as reasons to return. Overall, the staff at Hotel Colonial Ciudad Juarez is a significant factor in the guest experience, with numerous reviews highlighting the positive aspects of their service.
The WiFi experience at Hotel Colonial Ciudad Juarez has been a source of frustration for many guests. Reports indicate that internet connectivity is often unreliable, with frequent signal drops and slow speeds, making it challenging for those relying on it for work. Several guests noted that the WiFi code was not readily provided, and the connection issues required repeated calls to resolve. However, one guest did have a positive experience, stating that the WiFi worked great for them. Overall, while the hotel's internet service may occasionally perform adequately, it seems to require significant improvements to meet the needs of modern travelers.
Hotel Colonial Ciudad Juarez boasts a standout feature that guests consistently rave about—the pool area. With two separate pools catering to both children and adults, visitors find this amenity to be among the most valuable aspects of their stay. The clean and inviting atmosphere of the pool area, combined with surrounding gardens, offers guests a relaxing retreat, particularly in the summer months. While some mention minor issues such as furniture availability and occasional cleanliness lapses, the overall sentiment is positive, highlighting the pool's appeal and contribution to a pleasant hotel experience.
Hotel Colonial Ciudad Juarez is tailored for family visits, offering a comfortable and friendly environment that makes it an appealing choice for those traveling with children. Guests frequently praise the family-oriented atmosphere, emphasizing how well-suited it is for both leisure and relaxation with loved ones. The hotel's location further enhances its appeal for family stays, providing a tranquil setting that offers privacy and peace, away from unwanted disturbances. Despite some remarks about the pool atmosphere not being entirely family-friendly, the hotel receives commendations for its excellent service, making it a recommendable option for families and friends seeking an enjoyable stay. The combination of comfort, convenience, and value positions it as a viable option for both work and family visits, ensuring everyone in the family finds something to enjoy.
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Location
Guests appreciate the ease of access and the peaceful environment that the hotel's location offers, making it particularly suitable for family visits. The surrounding area features a park, providing a tranquil setting for guests, and places like malls, supermarkets, banks, and taxi services are just a few steps away, ensuring convenience for all kinds of travelers.
While the hotel maintains a comfortable and clean setting, backed by spacious rooms and adequate services, its standout feature remains the location, which offers excellent value for the price. The combination of a central position and welcoming staff creates a hospitable atmosphere, making Hotel Colonial an inviting option for both short and lengthy stays.
Breakfast
However, there are also remarks about the breakfast being less inclusive, with some guests pointing out that it is not provided automatically with all room bookings, leading them to factor in additional costs. Opinions on the continental breakfast vary, with some families finding it superb, especially for children, while others feel it offers limited choices and could benefit from more variety and improvement in quality.
Although not universally inclusive, the breakfast experience at Hotel Colonial Ciudad Juarez is noted positively by many for its taste and quality, serving as a significant highlight for those prioritizing flavorful meals to start their day.
Rooms
However, numerous reviews point out significant drawbacks that travelers should consider. Many rooms suffer from cleanliness issues, with dusty environments, dirty carpets, and occasional unpleasant odors. Furniture and amenities are often described as old and basic, with some carpets in need of replacement or serious cleaning. Bathrooms reportedly show signs of aging and may require maintenance. Some guests have had negative experiences related to room conditions, including discomfort from hard mattresses and strange smells. Despite these issues, the pricing relative to the room quality is deemed satisfactory by some, but not all guests.
Beds
The hotel rooms themselves are described as comfortable and secure, although some reviews highlighted issues such as outdated furniture and minor cleanliness concerns. While the guest's experiences with beds can vary significantly, the overall sense of security and room comfort may still make the Hotel Colonial Ciudad Juarez a viable option for accommodation, depending on individual preferences for sleep quality.
Cleanliness
However, challenges in maintaining room cleanliness have been noted, with some reports of dirty carpets, unpleasant smells, and occasional sightings of pests including cockroaches. There were issues with rooms not being well-cleaned and a few guests reported specific problems like dirty bathrooms and unpleasant odors. Despite these concerns, others found their rooms clean and comfortable, with well-functioning amenities like air conditioning. The hotel management could enhance the guest experience by addressing consistency in the cleanliness of rooms to match the generally well-maintained communal areas.
Staff
Some travelers noted that the security and attention from the staff made them feel safe during their stay, which is particularly reassuring for international visitors. The service is commonly described as excellent, with several mentions of the staff exceeding expectations and offering welcoming and accommodating treatment.
However, a few reviews expressed dissatisfaction with the reception staff. Some guests reported rude behavior and perceived the staff as unapproachable or unavailable at times, which affected their overall impression of the hotel. Instances of administrative issues, such as room allocation errors and billing problems, were noted as well, leading to mixed feelings about interactions with the reception desk.
Despite these occasional critiques, many visitors still appreciated the overall experience, citing the nice staff and enjoyable stay as reasons to return. Overall, the staff at Hotel Colonial Ciudad Juarez is a significant factor in the guest experience, with numerous reviews highlighting the positive aspects of their service.
Wi-Fi
Pool
Family
Yes, Hotel Colonial Ciudad Juarez has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Colonial Ciudad Juarez.
No, Hotel Colonial Ciudad Juarez doesn't allow dogs.
Yes, parking facilities are available at Hotel Colonial Ciudad Juarez.
No, Hotel Colonial Ciudad Juarez doesn't have a gym.
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